Managed Services

Managed IT Services

Managed IT services offering businesses a comprehensive range of solutions to help them manage their IT infrastructure and operations effectively.

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Why XenTegra Managed IT Services

We offer a wide range of managed IT services. Each service provides businesses with flexible and scalable solutions to improve their IT infrastructure and operations, increase employee productivity, streamline processes, and enhance service quality. Our comprehensive offerings cover all essential components of any IT infrastructure, making it an ideal partner for businesses of all sizes and industries looking to optimize their IT systems.

Pro ProPlus Ultimate Custom
Citrix* **

The Pro plan includes basic Citrix management, while the Custom plan offers comprehensive support, including customer success services.

* BYOL (Bring your own license) Available
** Customer Success Included

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Salesforce* **

Salesforce support is available with the Pro and Custom plans, ensuring that your customer relationship management runs smoothly.

* BYOL (Bring your own license) Available
** Customer Success Included

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ServiceNow*

ServiceNow is integrated into the Pro plan for streamlined operations and is also included in the Custom plan with additional support options.

* BYOL (Bring your own license)

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CISCO*

Networking and security managed services for CISCO are included in the Pro and Custom tiers for robust IT infrastructure.

* BYOL (Bring your own license)
IGEL*

The IGEL desktop virtualization solution is managed in the Pro plan and is fully supported in the Custom plan for advanced deployments.

* BYOL (Bring your own license)
Microsoft Azure*

Azure cloud services are expertly managed in the Pro tier and receive enhanced support and customization in the Custom plan.

* BYOL (Bring your own license) Availabl

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Microsoft AVD*

Access to Microsoft’s Azure Virtual Desktop is provided in the Pro plan with additional customization options in the Custom plan.

* BYOL (Bring your own license)
Microsoft 365*

The Pro plan ensures your Microsoft 365 suite is effectively managed, while the Custom plan offers tailored solutions and dedicated support.

* BYOL (Bring your own license)
Nutanix*

Nutanix hyper-converged infrastructure management is included in the Pro plan, with extended services available in the Custom plan.

* BYOL (Bring your own license)
Tanium

Endpoint security and systems management through Tanium are part of the Pro offering, with Custom adding specialized support.

* BYOL (Bring your own license)

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Virtual Workspaces

XenTegra’s virtual workspace solutions provide a range of benefits, including increased productivity, improved security, reduced costs, and flexibility for your workforce. Our solution simplifies IT management and allows you to focus on your core business, while we take care of the technology. Our experts ensure that your environment is always up and running smoothly, providing a secure and efficient digital workspace solution.

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IT Service Management

XenTegra’s team of certified professionals helps you streamline your IT operations, reduce costs, and improve service quality. We offer industry-leading practices, including Incident Management, Problem Management, Change Management, Configuration Management, and Service Level Management, to optimize your IT operations.

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Productivity Applications

Our proactive approach to application management minimizes downtime, identifies and resolves issues before they become problems, and optimizes application performance. This results in reduced costs, increased productivity, improved collaboration and communication, and enhanced user experience.

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Hosted Server

XenTegra’s server solutions provide high availability and consistent performance for business-critical servers. Our expert team ensures improved IT governance through controlled and authorized changes, vulnerability management, and infrastructure updates with timely releases, updates, and patches. We provide remote service desk utilities and device and system management for added convenience and peace of mind.

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Network Solutions

At XenTegra, we are dedicated to partnering with you every step of the way to improve your network infrastructure’s performance and security.

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Endpoint

Secure and manage your endpoints with confidence by partnering with XenTegra, a leading provider of comprehensive endpoint management and security solutions for businesses of all sizes.

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Monitoring

With XenTegra’s advanced IT monitoring and analytics solutions, organizations can proactively detect and address performance issues in their IT infrastructure, optimize the end-user experience, and enjoy peace of mind with 24/7 support from a team of experts.

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Printing

Simplified print management, centrally manages driver & profiles, and providing advanced reporting and monitoring/alerting. With cloud-based IdP support and a self-service printer installation portal, mobile printing, and secure release printing, our solution provides end-to-end print management capabilities that enhance productivity and reduce costs.

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Managed Security

Protect your business with XenTegra Security Services’ comprehensive suite of cybersecurity solutions. From assessments to incident response planning, we’ve got you covered.

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Mailing Information

XenTegra is an international IT solutions advisor & reseller.

Mailing Address

PO Box 1954
Huntersville NC, 28070-1954

E-mail Address

info@xentegra.com

Phone

866.343.9374

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Latest XenTegra News

Jun 13, 2024

96: IGEL Weekly: IGEL Response to CISA Black Basta Cybersecurity Advisory

In response to the increasing cyber threats identified by the Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and the Department of Health and Human Services …

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