Managed Services
Embrace the full potential of your Citrix environment with XenTegra's Citrix Managed Services. Our dedicated team of experts provides around-the-clock support, ensuring your Citrix solutions are always optimized, secure, and aligned with your business goals. Experience unparalleled efficiency and reliability with our tailored services designed to elevate your Citrix infrastructure.
Our Citrix Managed Services cover everything from initial deployment to ongoing management and optimization. Leveraging the latest Citrix technologies, we offer customized solutions that cater to your specific business needs. With XenTegra, expect proactive monitoring, strategic planning, and expert guidance every step of the way.
XenTegra offers a variety of Citrix Managed Services plans to suit different organizational needs. Whether you’re looking for basic support or comprehensive management, our plans provide the flexibility and coverage your business requires.
| Essentials | Managed Pro | Managed ProPlus | Ultimate | |
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| Citrix UHMC CSP Licensing Included/BYOL & License Administration | ||||
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| Usage Reporting, Version & Security Advisory | ||||
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| Citrix Support & Case Management — 8x5 | ||||
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| Annual Health Checks | ||||
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| Proactive Monitoring & Analytics (NOC) | ||||
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| Remote Specialist Support — 24x7 | ||||
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| Microsoft Windows OS / IAM / AD / AAD | ||||
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| Co-Management, Admin & Maintenance | ||||
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| Solution Patches & Security Updates | ||||
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| Server & Hypervisor Mgmt. (VMware/Azure/AWS/AHV/Citrix/GCP HV) | ||||
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| Hosted DaaS (XenTegraCloud, Azure, AWS, GCP) | ||||
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| Endpoint Management as a Service | ||||
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| Service Responsibility | Essentials | Managed Pro | Managed ProPlus | Ultimate |
|---|---|---|---|---|
| Citrix CSP Licensing & License Administration | XenTegra | XenTegra | XenTegra | XenTegra |
| Version, Security Advisory & Annual Health Check | XenTegra | XenTegra | XenTegra | XenTegra |
| Citrix Support & Case Management | XenTegra 8×5 | XenTegra 24×7 | XenTegra 24×7 | XenTegra 24×7 |
| Proactive Monitoring (NOC) & Root Cause | Your team | XenTegra | XenTegra | XenTegra |
| Citrix Admin & Configuration Changes | Your team | Shared | Shared | Shared |
| Citrix Patches & Security Updates | Your team | XenTegra | XenTegra | XenTegra |
| Microsoft Windows OS / IAM / AD / AAD | Your team | XenTegra | XenTegra | XenTegra |
| Server, Hypervisor & Windows Patching | Your team | Your team | XenTegra | XenTegra |
| Hosted DaaS & Endpoint Management | Your team | Your team | Your team | XenTegra |
XenTegra delivers it · Shared co-managed with your assigned PE + SDM · Your team owns it
Beyond support, our Citrix Managed Services aim to maximize your investment in Citrix technologies. From detailed analytics and reporting to strategic insights, we help you unlock new efficiencies, reduce costs, and enhance your overall IT strategy.
Ensure your Citrix environment is always up and running with our round-the-clock support, designed to address issues before they impact your operations.
Benefit from our proactive network operations center monitoring, where we anticipate and solve potential problems, maintaining optimal performance.
Gain insights into your Citrix environment with custom dashboards and reports, enabling informed decision-making and strategic planning.
Our Statements of Work outline the specific tasks, timelines, and deliverables associated with each project engagement, ensuring a clear understanding of the project scope and timeline. With a commitment to security and expertise in creating personalized digital workspaces for teams, XenTegra is the perfect partner to help streamline your IT systems and increase productivity. Trust our experienced team to help you choose the right workspace platform for your needs, and simplify the way you work with a customized solution from XenTegra.
Discover the difference of dedicated Citrix support with XenTegra. Contact us today to explore our managed services plans and find the perfect fit for your organization.
Huntersville, North Carolina, September 10, 2026 – XenTegra announced today that CRN®, a brand of The Channel Company®, has recognized XenTegra on the 2026 CRN Fast Growth 150 list in …
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