41: IGEL Weekly: IGEL and IGEL Ready Partners “Reimagine Health” at HIMSS 22

Jan 28, 2022

IGEL knows that in healthcare, better user productivity, experience and data access translates into improved patient outcomes. That’s why so many healthcare organizations turn to IGEL to power their endpoint environment. An ideal solution to enhance remote endpoint security and optimization, IGEL makes it easier for healthcare leaders to deliver the familiar, secure and trouble-free environment their healthcare enterprise requires.

IGEL’s healthcare solutions will be on full display during HIMSS 22, March 14-18 in Orlando. Always the can’t-miss healthcare event of the year, HIMSS is the perfect place for IGEL, and IGEL Ready partners, to showcase how to reimagine health – this year’s event theme – to support better outcomes for everyone, everywhere.

Host: Andy Whiteside
Co-Host: Chris Feeney
Guest: Ron Neher
Guest: Divya Saager

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Andy Whiteside: Hello everyone, welcome to episode 41 of I gel weekly i’m your host Andy whiteside this week is one of our corporate podcast and we’ve got a crew with us today, of course, i’ve got Chris feeny who is always here with me, Chris how’s it going.

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Chris Feeney: it’s going well man i’m excited for the new year we got a lot of things teed up for the year and said about our topic today is a one that i’ve been to this thing will talk about many, many times and it’s been amazing seeing it.

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Chris Feeney: change over the years, but I think we’ve got a good good topic today so i’m looking forward to it.

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Andy Whiteside: yeah and we’ll get into healthcare and we’ll get into it already and we’ll get into partnerships as we get through this but definitely definitely the concept we got RON there with me with us.

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Andy Whiteside: run maybe i’ve been with i’ve been on a lot of meetings with RON RON have you joined the podcast before.

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Ron Neher: I think it’s my first time on the podcast.

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Andy Whiteside: Okay cool what’s the.

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Andy Whiteside: what’s the town in the background.

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Ron Neher: I telluride Colorado.

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Andy Whiteside: i’ve never been i’m heading to park city next week.

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Andy Whiteside: So.

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Andy Whiteside: Well it’s similar to what you’ve got in the background they’re not as not as abrupt in terms of the mountains, but it’s super close to the airport i’m so lazy I want to go ski I want to go hang out I don’t want to ride in a car, a couple hours to get to where i’m going.

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Andy Whiteside: How far is telluride from a major airport.

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Ron Neher: i’m pretty far.

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Ron Neher: yeah they have a little regional airport, you can get into it it’s it’s mostly normal just driving.

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Andy Whiteside: yeah well, maybe someday i’ll make it maybe someday yeah thanks.

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Ron Neher: I saw I saw James Taylor tell you right, you know when.

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Ron Neher: When summer and it was like 89 or 90 sounds pretty cool bluegrass festival there and i’m.

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Andy Whiteside: Trying like crazy to convince my wife and kids as they get older to live part time if not full time out and out in the mountains in utah.

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Andy Whiteside: we’ll see if I ever get it done.

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yeah.

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Andy Whiteside: Well we’ve also got with us diva sag or if I got the right do Dev yeah what’s what’s what’s the best way to say, I know I practice for 10 minutes before we get going, and then I screwed it up anyway.

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Divya Saggar: that’s fine my name has been screwed up much worse, but do you guys find the soccer.

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Andy Whiteside: So divya tell us tell us about your role in as you finish telling us about your role kind of parlay that into talking about the ideal ready program which you would have met multiple times a.

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Andy Whiteside: Year highly involved in ideal ready and and, as you transition into that Chris and RON can fill in the gaps.

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Divya Saggar: Showing sounds good thanks for having me on the on Chris and run, so I started with agile back in 2020 in March of 2020 with the primary objective of.

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Divya Saggar: Starting and launching the agile ready program its entire primary of I just primarily flagship partner program for technology partners, working with our eyes fees and iot partners to kind of.

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Divya Saggar: create this ecosystem of agile compatible solutions and I basically leave the agile ready team to guide strategy planning and roadmap for this program and that’s that’s my role here i’m the director of the agile ready.

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Divya Saggar: program and part of the strategic alliances team here at angel prior to idle i’ve spent a few years with citrix on the citrix ready team are leading the marketing side of the citrix ready organization and i’m based in Toronto Ontario and i’m pleased to be here.

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Andy Whiteside: So.

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Andy Whiteside: help me understand where the idea already program was when you got involved and where it stands now, in terms of number of certified part which by the way, i’ll.

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Andy Whiteside: tip my CAP to I Joe there’s many, many thin client players in the space, I chose the one that seems to be leading with the most integration with the ecosystem and the Community, which you know every other week we do a blog or a podcast with Sam and the Community.

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Andy Whiteside: You know I don’t get it, like you, you can’t have you can’t have projects that don’t have a portfolio of third party things that can work in those projects and that’s a big part of the story, but i’ll help us understand where the Community was where it is now.

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Divya Saggar: Sure, so um yeah so we launched the program in July of 2020 or so, when I joined, we were we were at the planning stage, and we were you know working towards.

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Divya Saggar: getting ready to launch the program and make it open for the items ready partners to start joining so even historically Andy.

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Divya Saggar: has had a lot of integrations with different technologies right and wrong and Chris can add to that, but we’ve.

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Divya Saggar: I should have you know, had integrations with a lot of software companies and with.

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Divya Saggar: A with a lot of endpoint companies as well not not a lot of but a few endpoints as well as before, which means that I don’t have been working well on these devices and.

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Divya Saggar: Some of these software agents are integrated into it so that’s history that even before it already, this was the case.

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Divya Saggar: Probably about 30 or 40 integrations in place, but with agile ready, the idea was to kind of put a structure into place for all of these partnerships that we work with.

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Divya Saggar: Make sure that these integrations work well for our customers, they are scalable they are you know refresh trouble and things like that and also add all your.

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Divya Saggar: Marketing and some go to market market strategies on top of these.

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Divya Saggar: Integration so not only are we making sure that we are verifying these technologies to work with agile and.

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Divya Saggar: Then you know integrated with agile, but we work very closely with our partners to.

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Divya Saggar: Go to the market together, you know drive some co marketing programs like webinars podcasts events we are going to be talking about him so that’s part of one of the benefits.

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Divya Saggar: That we provide to our agency partners as part of the program so really the agile ready program kind of structured, all of this together make this.

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Divya Saggar: know you know the partnerships formula is we launched a website where we publish all of these agile ready.

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Divya Saggar: solutions and partners that we have in the ecosystem and today we are more than 120 partners strong.

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Divya Saggar: And we have different number of partners in like multiple categories like endpoints analytics partner security applications.

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Divya Saggar: You know, communication and collaboration applications so yeah it’s growing by the day and it’s quite well received in the industry, and this is the second time, we are going for him this year so yeah i’m going to talk more about that.

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Andy Whiteside: But I kind of lived that story right, I used to work with Jeff and Jeff back in the day and i’d say hey does this work yeah yeah it should work.

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Andy Whiteside: And what about this yeah that should work oh yeah i’ve done that, before I don’t know, but that should work I think what you just described as a world where you.

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Andy Whiteside: As a growing up business as a grownup business may things that should work efficiently work and officially tested.

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Andy Whiteside: Which is, at the end of day when you’re growing and becoming more viable and solutions way I gel is, you have to officially get that stamp of approval for things to work I just noticed.

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Andy Whiteside: While we’re talking i’ve got my printer logic shirt on.

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Andy Whiteside: right there in the program printer logic they’re part of your eyes you’re ready.

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Andy Whiteside: Yes, I think every every vendor we represent more or less is in there and part of your story so before we move into the the reviewing the blog around hymns and I Joe ready partners it’ll be there, Chris RON any additional comments on the program itself.

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Ron Neher: um yeah I work and work with divya on a lot of kind of big already testing and stuff so like new tonics and frame new tonics has got a new tonics ready.

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Ron Neher: as well, so we worked with them to make sure they Raj already and.

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Ron Neher: We also know when to their program for the new tonics ready.

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Ron Neher: So yeah.

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Andy Whiteside: Chris you’re you’re quiet it’s unusual.

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Chris Feeney: Nice that’s always good to have some other folks chatting i’m excited about the program just seeing how its evolved.

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Chris Feeney: Over the last couple years and obviously we’ve got a good lineup of vendors, that will be participating with us and showcasing their their stuff one of the things that I love about.

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Chris Feeney: When we went to him in August, apart from the fact that you know just having a conference again in person.

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Chris Feeney: I got a chance to meet some of these vendors and really understands for aware or integrations are with them specifically you know, like I.

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Chris Feeney: got some he POs devices I got an LG Graham and I use that a lot I use it at your kickoff to kind of display and present nothing, nothing better than the DEMO the product on the device that’s been already eyes, if you will.

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Chris Feeney: we’ve also got log in via si coming up a joint webinar with you, and that is integrity team so i’m excited about that and some really cool stuff that’s happening dynabook is one that RON worked on.

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Chris Feeney: One of their laptops so there’s a lot of really, really cool stuff and obviously some of the ones that you already partner with like Lenovo and LG and so.

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Andy Whiteside: let’s use him 2022 which by the way, when I talk to you guys yesterday about him 2022 I had to remind us Okay, I felt like I just left him 2021 and it was in August, so those.

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Andy Whiteside: each other.

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Andy Whiteside: I was amazed at how big it was even though it was only probably a 10th of what it normally is it’s a big show, but that show.

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Andy Whiteside: gives you guys a chance to get in front of the world, the healthcare world in this case with your idea already partners let’s um let’s use this blog to talk, talk through them and and where they fit I guess.

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Andy Whiteside: Oh so let’s talk about the very first one on the list here, which is, I gel is an idea already partner, and I think what you’re talking about there’s the idea that the eye gel software ready program works with the eye gel hardware program to be it already.

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Andy Whiteside: Is that yeah really.

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Chris Feeney: yeah it’s really I mean with our shift in focus towards a software solution, I mean obviously be fat I gel hardware for many years, but.

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Chris Feeney: Just really focusing on that the operating system and the software piece, one of the things that.

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Chris Feeney: A great benefit that we’ve seen and we’ll talk through this here shortly is as we’ve added new hardware vendors.

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Chris Feeney: And their devices, some of these new devices that the benefit has been the Linux kernel that works with some of these newer you know chipsets and other stuff I mean that has actually allowed agile to incorporate those changes so that we can work.

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Chris Feeney: Well, on these devices, there have been some learning curves because you know some devices are seeing differently or whatever, but that’s been one of the benefits of the Program.

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Chris Feeney: because obviously it benefits, some of the newer hardware devices that might be coming to market or on the market, with some of these vendors, but also backward compatibility some older devices that have been.

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Chris Feeney: Out there for a number of years and so hardware support has continued to expand and so that’s been a big big benefit of the operating system and the I Joe ready program Davey I don’t know ronnie have any other comments on that.

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Divya Saggar: yeah I mean, I think that Andy basically at hymns and you know, the idea is that agile will be showcasing this complete ecosystem of all of these edge computing solutions right.

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Divya Saggar: So all of the partners that are the companies that are listed below in that blogger also I generally partners and that really is a kind of a true testament to what I was just saying right.

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Divya Saggar: joining forces with all of these ideas ready partners.

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Divya Saggar: At an event like hymns right, so this is a fantastic opportunity to kind of participate together as a joint exhibit or So what we have, there is a large pavilion very have kind of exclusive points for each of the companies.

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Divya Saggar: I can, of course, have works with each of them, so I just has to be the hot.

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Divya Saggar: It is the highlight, or is it is the binding force amongst all the parts, but then each of the each of our partners get aboard we have some presentations we you know all the partners get to kind of present their solutions, but, all in all, this is.

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Divya Saggar: How I Joel and our ecosystem of partners is helping kind of bring the change in the healthcare industry or helping these organizations have shift to innovative technologies.

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Divya Saggar: let’s go let’s go.

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Andy Whiteside: let’s go to the next one, the next one will list is control up, so what is control up and why does it matter to the ideal community.

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Andy Whiteside: Do you want to jump on that first.

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Divya Saggar: yeah so control bizarre but I know part of you know analytics partners and their agent is baked into identity integrated with idols and they basically help deliver.

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Divya Saggar: You know.

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Divya Saggar: Digital employee experience management and.

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Divya Saggar: You know, an analytic software basically to analyze the digital experience for on 40 customers and their agent is baked into agile so whenever I will always licenses are shipped control up as part of that and the customers kind of get you know get access to that to activate all that.

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Divya Saggar: And they are big in healthcare as well and I don’t know Chris if you want to add something to that effect.

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Chris Feeney: yeah certainly RON feels free to chime in too, but I think the big picture here is that.

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Chris Feeney: As healthcare, maybe moves off of windows, as the endpoint that is being utilized by the healthcare workers in various parts of the organization, whether it’s in the back office or out there.

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Chris Feeney: in charge of you know, patient care having something like control up to be able to show you hey are we having trouble with wireless are we having issues with the citrix or other types of connections.

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Chris Feeney: Are the endpoints you know being overloaded what’s going on having that type of solution that gives you that detail and then control of is certainly one of others, but but definitely.

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Chris Feeney: i’ve got a great solution, and you get a chance to see sort of how they have integrated with Joe what’s really cool is that their management console they’ve actually leveraged our.

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Chris Feeney: Rest API so you can actually send commands from control up down through our us to endpoints and do some basic management that that I don’t know what their full capacity is i’ll top my head, but they’ve done additional integration there that’s pretty cool.

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Andy Whiteside: RON you know chime in on this one.

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Ron Neher: I know I think Chris Chris kind of covered it, I think the key thing is having that end to end.

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Ron Neher: Visibility so if you’ve gotten the healthcare workers or mobile clinicians are you know moving around and saying hey my performance on Wednesday is really bad, why is that having something like like controller to to understand the root cause yeah.

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Andy Whiteside: So impromptu poll here how many of you guys have heard someone say i’m using virtual desktops the endpoint doesn’t matter.

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Andy Whiteside: Everybody right.

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Andy Whiteside: Everywhere there are there are people out there that think that’s and those are the people that implement projects that fail.

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Andy Whiteside: Because it’s an asynchronous solution the endpoint very much matters, whether it’s in user experience, whether it’s performance, whether its.

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Andy Whiteside: viability for peripheral support lots of things matter on the endpoint and, in some cases it’s the exact opposite right it’s all about the endpoint not about the back end system, I met with a large community college they’re one of the largest in the country.

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Andy Whiteside: 10 plus years ago and the director just kept saying he wanted to do a thin client project.

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Andy Whiteside: And after about an hour of trying to convince him he wanted to do a you know, a desktop virtualization virtualization predecessor to cloud project found that just gave in and said Okay, well then clients and then we gotta figure out how to make them work, how to make the backend work.

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Andy Whiteside: it’s interesting how people look at it, but it’s certainly a solution that the back, end the endpoint both have to be thought thought about during the.

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Chris Feeney: yeah I mean I agree man.

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Chris Feeney: vdi is not new we’ve been talking about it for at least a decade plus at this point, a lot of lessons to be learned and certainly.

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Chris Feeney: You know I think I just sort of taken a page from some of those and tried to make it better and RON talking about this one, this is what he’s been integrating with.

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Chris Feeney: iraq’s don RON.

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Chris Feeney: dynabook not not done RON talk about dynamo plays and what you’ve been doing with them.

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Ron Neher: yeah when when things I like about dynabook like I Joe their hundred percent channel focus they don’t sell anything direct.

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Ron Neher: Never will they do not so they rely on their channel partners and the channel to sell.

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Ron Neher: dynabook during the supply constraint on chips and parts like that their relationship with what they’ve got in their factories and.

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Ron Neher: And we foxconn they had product, the whole time things were going on, you could get a really nice nice laptop at a low costs that that runs you know runs I Joe great.

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Ron Neher: All of their peripherals and stuff you know audio chips and everything else is always is always worked with Joe and Linux so it’s very nice very easy system to use so i’m a big fan and i’ve got my own my own personal laptop is is dynabook now so.

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Andy Whiteside: So.

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Andy Whiteside: guys where where do these guys fit into the landscape of hardware providers for, for I gel use cases.

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Andy Whiteside: Are they the guys who make the cheapest laptops are they the guys that make the best PC are they the guys that are just have the ability to get you product when others can’t um divya do you have a take on that.

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Divya Saggar: um.

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Divya Saggar: Any i’m not I I think I would go with the last one I don’t.

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Divya Saggar: Think I Nina if there is a unique.

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Divya Saggar: usp that I would call out about dynamo from compared to an LG laptop or an older laptop.

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Divya Saggar: But probably run, what do you think.

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Ron Neher: Well, know that that’s just what I was saying, you know they they they don’t sell direct their channel focused right so they’re not going to come in and catch you out of that or whatever go direct.

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Ron Neher: right with that the products are locked in with the chipsets that support you know support Linux and it’s ready to go right out of the bag.

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Ron Neher: Some of the other ones, because it chip constraints they were you’re grabbing other chips trying to put stuff in and it.

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Ron Neher: You know, it was me and more testing needs to go on you order a bunch of dynabook say i’ll come in the same skew with all the same parts simple you get one working in miscue they all work in that sphere.

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Andy Whiteside: RON here’s a question for you is going to catch out of the blue, I think, does dynabook understand truly understand our mobile users and the need for docking stations that can allow me to dock at home, take the device be mobile get to the office read dockets.

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Andy Whiteside: Have you played with the docking stations from these guys and their integrations into their own platform.

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Ron Neher: yeah they have a basic you know USB you know C type connector that just plugs in and approvals their work without right right out of right out of the day it’s so yeah.

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Chris Feeney: And I think they actually presented things internally to the team about a week or two ago they’ve got quite a lineup of devices that have gone through the i’d already qualification.

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Chris Feeney: validation process, you know in health care where you typically see laptops might be on roaming cards, for example, where they need, you know some kind of.

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Chris Feeney: laptop but also one of the benefits in a rolling card is obviously you got the local battery that we’ve seen where because they’re running I jail that battery life often gets extended because i’ve just a different operating system so.

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Chris Feeney: On the idea already page or some more details about certain dynabook options and then obviously they’ll they’ll be showcasing some of those.

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Andy Whiteside: And while you guys are talking about i’m googling them cuz I really don’t know them.

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Chris Feeney: they’re based to be that to Shiva.

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Chris Feeney: They rebranded so that’s why another name the name isn’t well now.

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Divya Saggar: right out of the Shiva group.

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Andy Whiteside: Which according to according to Google right there’s a owned by sharp somewhere in the mix of all this short and they’re based in Japan, which I don’t know of any other PC hardware makers based in Japan versus other Asian countries.

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Andy Whiteside: Anyway, let’s move on to the next one EG innovations.

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Andy Whiteside: divya you’re our special guests, you want to take this one first.

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Divya Saggar: Sure, so even only shins again like controller, you know it is their agent is baked into it and you know they are kind of they help with end user experience monitoring capability, so you know, like we were talking about.

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Divya Saggar: Control up so easy innovations also kind of helps pull out, you know clinic clinical data from the end user from the you know endpoints manage their.

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Divya Saggar: User ID operations simplify or their.

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Divya Saggar: You know, health care, compliance, so those sort of capabilities and what what we’ve seen it so they have an application called easy enterprise, and of course they’re going to DEMO that a little bit more at hymns but.

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Divya Saggar: Basically, their objective is that they try and aim for improving these log on times for the clinical workforce and also you know, has been resolved issues around the endpoint management of reduce some support kind of incidents and support costs with their EG enterprise APP.

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Andy Whiteside: rollin Chris anything else to chime in on EG.

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Ron Neher: I mean, one of the you know EG has been around for a long time, and you know a lot of her our clients have have standardized on that and the other tools and just being able to have that.

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Ron Neher: That now integration, down to the I Joe endpoint as well, I mean you can think about a branch office in a bank or something you want might want to do synthetic.

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Ron Neher: You know user monitoring to simulate user actions to know about you know any potential problems before the bank opens up or or the you know the hospital branch opens up or whatever you can run red nose synthetic testing.

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Ron Neher: You know before, and if the performance isn’t there hiccups, then you could you know log a ticket and get people working on it before the branch, you know opens up so you know that’s an option.

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Chris Feeney: I think a lot of these analytics vendors are very similar to be, to be honest, I spent a little bit of time with.

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Chris Feeney: them didn’t get a real in depth DEMO of their product, but that definitely I think any one of these analytics vendors.

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Chris Feeney: can give you more than what’s sort of built in from an agile perspective but, but some ideas on hey what’s really going on in the environment, is it really a problem at the end pointers or something else in between.

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Andy Whiteside: it’s possible already we’ve talked about EG we talked about controlling you can have both right, I mean control up does kind of real time and action EG gives you legacy analytics type stuff and there’s there’s areas for both in the same environment we see.

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Chris Feeney: yeah that’s good.

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Andy Whiteside: Alright, the next on the list is he pause which has a history it’s not new it’s just got a newer name I think and i’ll let you guys.

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Chris Feeney: In the similar to.

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Chris Feeney: dynamo they rebranded sennheiser may people may know that name, but he POs is the the new name similar devices on, and you know it a lot of like any of you have talked probably since.

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Chris Feeney: about how you know there’s software fixes or updates feature wise that might improve an audio experience, but there are situations where having a better hardware device from a from an audio perspective.

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Chris Feeney: will make a difference with noise cancellation technology, among other things, I mean I have.

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Chris Feeney: been benefiting from trying these things out at home i’ve got a headset i’ve got the speaker phone i’m using now i’ve got another one that’s over the year very similar like a bose over the year kind of thing, and you get a different somewhat different experience with either one but.

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Chris Feeney: The better audio does make a difference and so depending on the use case could be for conference calls dictation maybe often not but call centers I mean there’s a variety different scenarios where their devices and they’ve got quite a bit.

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Chris Feeney: But what.

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Chris Feeney: What we’ve done is they’ve got a POs connect is their client software that would plug into and report up into the management console.

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Chris Feeney: That management console is can be on Prem or in the cloud and so i’ve had a chance to set mine up and pointed to the cloud and then be able to see what firmware is running on the device if there’s an update that required.

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Chris Feeney: Because they do have software on the devices that could get updated whether it’s for the bluetooth dongle or maybe the device itself so that’s how they integrate with with I gel.

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Andy Whiteside: So, Chris couple things right it’s good good hardware, and with good baked in software into the hardware and the ability to integrate of the console give you a quick story, you were part of it recently where customer was going to scrap their entire I gel setup.

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Andy Whiteside: And when we started talking to the more we found out that they were using basically the the lowest cost cheapest speaker and their.

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Andy Whiteside: Teams offloading they could get I don’t know what ended up happening with that customer but entire project and 10s of thousands of dollars worth of investment into I Joe was about to go out the window because of a $20 speaker.

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Chris Feeney: yeah.

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Chris Feeney: Exactly I know we got engaged on that and then got a chance to send them a device or two to try them out, and I mean is, I think, is that customer was saying i’ll just go back to windows.

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Chris Feeney: Like like a more expensive solution on the endpoint then perhaps a just a better piece of hardware, for what their use case was so.

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Chris Feeney: I think it really comes down to the sandy like we talked earlier, you know the endpoint will matter and also maybe some peripherals plugged into that device so.

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Chris Feeney: I mean you’ve got a whole companies like like nuance that has the these very.

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Chris Feeney: Nice microphones dragon that are that are specific for health care and they had a lot of stuff built into that and if it’s not a great user experience.

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Chris Feeney: can’t record well with the voice, or whatever, then obviously we get rejected, but they’ve been doing it a long time, and so.

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Chris Feeney: Having that type of device or something that gives you that better experience is it will make a difference, so certainly worth a look if you’re if you’re either looking online or at the Orlando conference here in a couple of months or so.

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Divya Saggar: If I can just add one thing to what he poses that especially, for you know, doctors and medical professionals, I think.

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Divya Saggar: Most of course like Chris was saying they’re high quality devices right with the noise cancelling belton and you know, easy to get on two teams that are certified for teams.

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Divya Saggar: But also kind of you know, with the without quality being compromised it gets kind of the freedom to move around for them, it gives them the mobility with their kind of.

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Divya Saggar: bluetooth enabled headsets and the conferencing solutions and the speakers and everything and they will kind of seamlessly with agile.

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Divya Saggar: And you know for for them to be updated via the US and everything, so I think that that works out really well for for the needs of a medical professional.

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Andy Whiteside: I think that whole conversation is all about you’re only as good as the weakest link in if your weakest link is a.

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Andy Whiteside: is an issue which, in some cases it will be when it comes to audio and video.

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Andy Whiteside: You know, helps you to invest in a guy to invest in a company that number one creates quality products, but number two like what am I here knows how to integrate and certify those solutions with in this case I Joe.

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Chris Feeney: yep.

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Andy Whiteside: Alright, so the next one list is a behemoth in terms of the story that we’re all trying to tell and that’s Lenovo and I was literally just telling my team an hour ago the Lenovo story as INTEGRA should be huge whether it’s around compute or storage in endpoint devices.

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Andy Whiteside: You know, every part of our business requires back end processing and endpoint processing and Lenovo aligns really well with that now getting Lenovo to.

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Andy Whiteside: 100% become a solution oriented think holistically company has been a little bit of a challenge for me if i’m being honest but they’re starting to get it, and I think they tie in really well with ideal so RON you want to jump on where Lenovo fits into what you guys are doing hymns.

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Ron Neher: um yeah I mean from from a Lenovo and I joke point of view and I already know we we work with them to make sure that they’ve you know certified their new platforms, as they come out on I gel.

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Ron Neher: And they’re part of the agile Community rob Kirk from from Lenovo so people have questions you know he answers within there as well, I don’t know divya any other.

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Divya Saggar: And they do have a variety of devices that are verified with agile ready and publish on the website right, ranging from their.

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Divya Saggar: yoga think bad to you know their team clients things Center and some, of course, the laptops and everything and they are continuing to add more more towards motorized already, and they have a huge focus on vdi.

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Divya Saggar: Especially on their devices, as far as I can kind of get the message from them.

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Chris Feeney: yeah I a little story so hymns 2019 i’m going to go with that I think it was 2019 I was there and I Joe was actually part of the citrix ready booth at the time we didn’t have our own and.

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Chris Feeney: Simon cliff and brought me over to a meeting with Lenovo and we’re trying to promote obviously working with them, this is obviously pre ipo ready and then you know about a year later divya comes on to start that program we get the clamp down.

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Chris Feeney: pandemic and Lenovo was, I think our first big I Jill endpoint vendor that signed on so kudos to go McCarthy, who is not able to join us today, but with big part of that, and obviously.

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Chris Feeney: what’s really exciting is i’m pretty sure David correct me if i’m wrong, but they will soon be able to ship direct from factory with Joe on a pre loaded on devices if i’m not mistaken, I think that’s coming i’m not sure what the date on that, but.

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Divya Saggar: yeah.

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Chris Feeney: that’s right.

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Divya Saggar: I forgot musician going on and the teams are working towards.

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Divya Saggar: It I don’t have a date I just time but.

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Divya Saggar: yeah that’s on the roadmap.

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yeah.

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Andy Whiteside: yeah i’m extremely excited because of the portfolio of products Lenovo has that we can then take the eye gel capabilities, the software enabled world.

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Andy Whiteside: and put on top of those I i’m probably more excited to to chris’s point probably 2017 2018 i’m running around at conferences.

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Andy Whiteside: grabbing Lenovo people and bringing them over to the ideal booth trying to talk to them about you know the heat to get off via excel and integrate with Joe and it sounds like it’s happening.

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Andy Whiteside: Maybe not as fast as I want, but it’s happening.

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Chris Feeney: yeah that’s why.

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Chris Feeney: it’s great to see the progress that’s made that’s been made.

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Chris Feeney: Since the time that i’ve been here it’s amazing I mean.

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Andy Whiteside: i’ll give you an example, while we were talking, I went out and looked at the Lenovo offerings in terms of devices in it far exceeds between PCs and laptops and tablets all the other guys offerings and things that could potentially be i’d already certified.

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Andy Whiteside: The next one, the list is LG which, if we go back to that previous conversation about Lenovo I think all of us have tried to really.

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Andy Whiteside: Bring Lenovo into this I Joe and in in user computing virtual virtual desktop digital workspace world we haven’t had to drag LG into they’ve come running into the fire with us let’s talk about LG and then being at him with you guys.

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Divya Saggar: yeah energy has been with us since the launch of it already it, they were probably the first partner.

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Divya Saggar: Important partner to sign with us, in fact, even before the launch they were reviewing the test kits that we provide for the testing.

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Divya Saggar: You know to be done on their devices, they were very, very proactive and working with us, they were kind of the beta testers on our test kits as well start they started kind of.

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Divya Saggar: You know, running those on their devices and the relationship has really grown from that and over the last year.

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Divya Saggar: We kind of work together joined forces on a lot of marketing initiatives with them and, like we were talking about Lenovo.

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Divya Saggar: We are mostly all set with the plan of LG pre loading, it will always in the factory at least one or two of their models starting spring of this year, so we’ve come a long way with LG in the past, one month and a half years.

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Andy Whiteside: Chris run on LG.

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Chris Feeney: yeah what’s exciting is in recent conversations we’ve been talking they’re actually standing up sort of executive briefing centers where their devices will be available.

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Chris Feeney: For onsite meetings will obviously what’s really cool is the booth they sponsored the booth itself at in Vegas by providing.

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Chris Feeney: Nice monitors for each of the vendors, we asked Lenovo if they care they’re like no we’re fine.

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Chris Feeney: But but yeah LG has been great to work with fantastic team we’re excited about showcasing some of what they have, including one of their all in one devices that has some functionality built in specific for health care so.

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Divya Saggar: Chris do you want to talk, you know add something about the health card that they had on the items last year.

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Andy Whiteside: He before before we go there, I just want to highlight LG has a great laptop that’s it already they’ve got.

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Andy Whiteside: At least one if not multiple PC small form factors I Joe ready and then Chris touched on briefly we’re going to go into more detail here i’m sure.

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Andy Whiteside: And that is the multiple all in ones that LG has ready that goes back to my comment, a while ago once LG realized that.

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Andy Whiteside: I gel was going to be a platform, they could integrate with and take the market, they came running into the fray with us versus us begging them to come play along go ahead, Chris what the all in one and healthcare.

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Chris Feeney: yeah so um i’ll cover both so it happens in Vegas in August we had and it’s sort of a showcase DEMO in the middle, was a roaming cart and we had an LG all in one monitor at the top.

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Chris Feeney: It was basically you know the thin client, but it hasn’t built in products, right here so that reader also we had integrated within bravado so we had that software DEMO going and so.

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Chris Feeney: Everything worked, I mean it just did I Joel install fine networking was fine the integration with that reader with the software from him provider.

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Chris Feeney: and obviously purpose built a platform for healthcare with you know clean not monitor and you did all that all that stuff you know keying on so.

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Chris Feeney: I believe we’ll probably have that same setup again in Orlando so we’ll have to see but.

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Chris Feeney: But yeah they’ve got some good options to consider.

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Andy Whiteside: yeah i’m sitting there looking at my desk right now i’ve got a tablet which I take back and forth i’ve got a docking station and i’ve got a big you know big screen and.

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Andy Whiteside: Nice microphone and webcam.

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Andy Whiteside: ideal world, though I walk in I just step in front of an all in one everywhere, I go in the office and and life would be good, and I would have cables all over the place.

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Chris Feeney: I did a similar thing I can’t really see it because of my virtual background, but.

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Chris Feeney: I got an LG Graham mobile thin client sent to me after the Vegas hymns and i’ve been using it when i’m on the road or just in general and it’s a fantastic platform runs great with agile installed directly or from a ut pocket either option works with a really well.

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Chris Feeney: So, and I would imagine, I mean as as RON mentioned earlier dynabook a similar experience it just knowing you got a lot of options available to as part of this already program it’s really cool we’ll see.

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Andy Whiteside: All right, we got three more to go uh not to diminish it the liquid we’re talking about what liquid, where does in terms of the analytics and monitoring and and, to be honest, just above and beyond a great partner for both I Jones integrity.

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Chris Feeney: yeah so i’m on linkedin yesterday, some some postings about the application layering technology that they offer.

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Chris Feeney: I know some of their prior competitors got bought.

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Chris Feeney: Or it pulled into some other platforms, but they’re sort of it’s still the one independent, but they do offer an analytics solution.

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Chris Feeney: We have a client that plugs in they can just turn on and point to their stratosphere reporting system and then get a lot of the information around us, similar to what we talked about with control over EG innovations some of that visibility diagnostics monitoring user experience.

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Chris Feeney: And they’ve got a great tool, certainly if you are, if you have devices and you’re not sure how they would perform before you try to put a gel on them, they have a program where you can.

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Chris Feeney: Put a self dissolving agent on devices like windows machines, for example, have been report in for a week or so get some analytics off of that.

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Chris Feeney: And then determine you know, can it install I gel or would it go to the next version of windows and if it does, or an ideal candidate meet the use cases for things like unified comms or whatever so they’ve got a quite a bit to offer.

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Chris Feeney: rendezvous I don’t know if you have any other comments liquid where.

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Ron Neher: i’m no I think you’ve kind of got them all covered great product.

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Ron Neher: But.

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Andy Whiteside: I would just add again if you’re a partner or a customer they’re just great to work with, and they and, as Chris pointed out that the pre the tool to gauge your environment ahead of time to see if it’ll fit your devices are good fit for I gel and your solution just shows they get it.

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Chris Feeney: yeah they’ve been a great team to work with Jason Smith and the whole crew so.

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Divya Saggar: All right, partner, and I think they also have any good relationships with with other identity partners with citrix and with everybody so definitely a great team to work with.

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Andy Whiteside: yeah I love the fact, as Chris mentioned that their company and individual products haven’t been bought up that allows them to keep continue to innovate and partner versus getting washed out in the whole process.

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Chris Feeney: yeah and they know end user computing.

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Chris Feeney: I mean that’s really what we’re here about I mean they they know that they get it, that that the others don’t but i’ve been doing it a long time so it’s certainly worth your while to get them to take a look at what they have yeah.

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Andy Whiteside: All right, login via sigh i’m wrong i’ll let you jump on this one.

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Ron Neher: yeah from from the login via sigh um you know, similar to the other analytics tools out there, but again, where they were kind of strong ways around that synthetic.

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Ron Neher: kind of load balancing and stuff so that you know again another example would be a branch office or whatever being able to have that load test things out before things open, and you know triage those you know for the bank opens or whatnot so.

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Ron Neher: Again, just really around sizing and stuff like that Chris.

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Chris Feeney: what’s really cool about logging these yeah I think they’ve sort of.

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Chris Feeney: added some additional functionality, but they the simulation where where you can say hey we’re going to make a change why don’t we do we have a tool that can simulate what that might look like.

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Chris Feeney: And they do you can you know turn their tool on and turn our case turn it on and have a point to their system so and then it simulates workload.

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Chris Feeney: On an eye gel device and then gives it gives feedback and data and information that you can use to make decisions or if a change is coming on, and I will have a webinar with them.

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Chris Feeney: his entire coming up here in a in a short while I think it’s in March from not mistaken, but I will get a chance to talk more about that integration piece, but.

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Chris Feeney: they’ve got a really cool tool for to see more what they can do a lot of it is around just performance analytics and then see change control and seeing what would happen, can we identify what would happen if this change does take place.

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Ron Neher: So, precisely so Chris yeah you kind of brought up a good point around that I mean.

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Ron Neher: If you think about your you know lifecycle so you’ve got a new version.

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Ron Neher: say a new version of an application coming out you’re going to test it in your pre prod QA before you release to production, you could load tap test on there and say.

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Ron Neher: hey This requires another 10% you know memory or a little extra cpu and then you could size that saying hey if we roll this into production, you know, this is, we may not be able to support the you know the same number of users per per blade or something like that right.

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Ron Neher: Around that or be able to see.

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Ron Neher: When that new version comes out and see hey you run it and you say hey after we run it for an hour to we see a big memory leak we’re not going to roll that into production let’s.

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Ron Neher: Go back to the vendor or developers and fix that before we roll it out right it’s always good to have those tools and that visibility, instead of just dropping something into production and then having an outage or or an issue right.

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Andy Whiteside: Absolutely so so guys, let me understand this so am I able to put the login bsi launcher on an ideal unit in launch 50 sessions to do back in load testing.

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Chris Feeney: You can definitely enable it on the I just plugged it’s built in as far as how many sessions, can you try to simulate all at once, I don’t know that I wish I did, but they you could definitely do do that simulation piece, I need to defer to the log and vs it by now.

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Ron Neher: yeah yeah I mean you’d want to get that into end right you want to see what is it going to do to your back end vdi right, so if you’re have a blade.

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Ron Neher: and your V San node or whatever, and it supports you know you know 50 users are at users on that blade when you go to get the new software, the new update you know and say hey you know we’re only.

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Ron Neher: we’re getting 10% less, but then also look at what’s going on in the eye Joe endpoint as well you know to say hey this new version of citrix or whatever let’s test this you know being it hard in the lab and you know see see my screen before you roll it into production and.

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Andy Whiteside: The last one, the list is.

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Andy Whiteside: printing related and it only matters for people who print right and i’ve been in it 30 years now more or less kind of sort of not quite that old but close get in there.

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Andy Whiteside: And I was told 25 years ago nobody would need to print in a few years well that’s not true people still print, so the next time you’re ready partner we’re talking about here is try Sarah and Chris you want to jump on and tell me what try Sarah it’s doing as an idea already partner.

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Chris Feeney: i’m truth be told, I wish I could speak more intelligently this but, in general, having a solution like this, where.

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Chris Feeney: From the endpoint you need to be able to print and have that flexibility any device any location, I think that’s really you know says healthcare workers are roaming from the machine to machine I think that’s where try Sarah really kind of makes their case for being a great solution.

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Chris Feeney: I personally have not had a chance to work with them on opportunities in the past RON I don’t know or give you if you’ve had any other comments on try Sarah.

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Divya Saggar: Whether it be still working with us so.

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Divya Saggar: Andy and Chris to get this off the printer driver integrated into agile, is that is that is still not happen so they are are activated level partner at agile ready, which means that they.

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Divya Saggar: They work with agile, but they are an on us and everything, but they are yet to be integrated, but what i’ve seen about them is that they do offer a very cool dashboard for to manage this.

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Divya Saggar: You know, mobile printing sort of needs it’s a very cool drag and drop application and a dashboard that they have they work on Microsoft citrix embed and of course I jumped.

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Divya Saggar: In I think whatever you know learn from them is that it is kind of very scalable and also in terms of there are not not a lot of bandwidth issues when it comes to printing, even if there are.

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Divya Saggar: You know, thousands of users, which I think is is a focus, which is a need for healthcare as well, I think of printing.

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Divya Saggar: I mean healthcare has been an important vertical for a lot of the printing partners that I work with at agile ready, I feel like health care and education, mostly seems to be the top two vertical, so I think it is right for.

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Divya Saggar: them to be your health care for our solution.

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Andy Whiteside: So.

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Ron Neher: Again, I think that the big messages you know we’ve we’ve got you know healthcare customers that have standardized on the software and being able to have it part of the agile ready it’s just you know, being able to leverage that across right so.

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Chris Feeney: Absolutely.

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Andy Whiteside: Well, I do love the fact you guys call it out, healthcare and education for people that print a lot still.

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Andy Whiteside: They definitely do, and probably will, for a long time, having integrated printing solutions in Idaho ready to go drivers management console’s.

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Andy Whiteside: devices that can be part of that story and for remote printing scenarios that’s what i’ve seen try Sarah at have and having that into the Linux ecosystem aka I gel which is.

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Andy Whiteside: to some degree, the only real Linux endpoint in the enterprise far as i’m concerned and probably not far from the truth.

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Andy Whiteside: But it just matters right printing as part of that story.

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Andy Whiteside: So actually guys I think we’ve covered the the idea already partners that will be with you guys at him, but we haven’t really talked about him, specifically, that is a march 15 is when that starts and you guys will be in the Expo hall with these partners all day for a couple days.

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Chris Feeney: yeah three days, I think, on the show floor we’ve got some events.

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Chris Feeney: VIP lunch, as well as the reception.

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Chris Feeney: That you can register for.

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Chris Feeney: When this podcast goes out the link will be there, so certainly take a look if you’re going to be there.

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Chris Feeney: And then Dave you do want to talk about the partner advisory board meeting and and sort of what goes on there.

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Divya Saggar: Yes, absolutely I was about to add that, on the other thing is on the 14th we are hosting this identity advisory board meeting for our idol ready partners have a few of them, especially the ones are sponsoring or who will be around attempts.

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Divya Saggar: About 40 or 50 folks will be attending that we did the first one back in August again at times use that as the venue here basically.

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Divya Saggar: You know your objectives for the meeting of course you know our team and our executives, and you know, including Jared and brad and a few of us have you know share some message messages.

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Divya Saggar: With the with big ready partners about our roadmap for this year, our strategies and how we can kind of go to market together, but we also hear from our partners.

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Divya Saggar: Basically, so large part of it is you know, a focus group, where we kind of brainstorm with our.

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Divya Saggar: partners in terms of what you can do better how the program can be even more valuable to the partners of what are the different go to marketing activities we can align on.

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Divya Saggar: In 2022 so that that is an exciting session, it was really well received last time around we’re hoping to do that again it’s good you would on the 14th of March or day before the show begins so.

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Andy Whiteside: yeah, I would like to think my way into that meeting this year, last year I knew of it and then didn’t realize why I didn’t get an invite and I realized I wasn’t the type partner that meeting was for.

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Andy Whiteside: This year i’m going to try to find my way into I won’t hear the conversation see what you guys are talking about.

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Chris Feeney: yeah well the big one is we’ve got a new version of ios coming ios 12 and also the Ms 12 they’re going to sync up on the version numbers but.

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Chris Feeney: it’d be a big big.

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Chris Feeney: thing, for I gel this year we think we’ve got some dates kind of out there, as far as when that would go out GA but more to come on that we can talk about on future podcasts.

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Andy Whiteside: Alright guys well we’ve we’ve reached close to the end of the hour and I gotta move on to the next thing but it’s been great talking to you guys and I appreciate the work you’re putting into the angel ready Program.

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Chris Feeney: Thanks Andy.

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Divya Saggar: thanks for having us.

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Chris Feeney: Alright, thanks Dave thanks RON.

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Andy Whiteside: and Chris and I do these every so often on specific specific vendors that are part of the program will Chris i’ll leave it up to you to invite these guys back to join us at some point.

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Chris Feeney: yeah maybe I will line, some of these folks up i’m sure they’d love to join talk so.

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Andy Whiteside: Thank you.

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Andy Whiteside: Have a good day bye.

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Ron Neher: All right, bye right.