Managed Services
XenTegra DEX Managed Services with ControlUp
Ensure optimal digital experiences with end-to-end visibility, intelligent automation, and proactive remediation powered by ControlUp, delivered by XenTegra’s expert team.
Managed Services
Ensure optimal digital experiences with end-to-end visibility, intelligent automation, and proactive remediation powered by ControlUp, delivered by XenTegra’s expert team.
XenTegra’s DEX Managed Services leverage the power of ControlUp to help IT teams proactively manage user experience across VDI, physical desktops, SaaS apps, networks, and endpoints. With tailored service tiers—Pro, Pro Plus, and Ultimate—you get everything from rapid onboarding to advanced observability, patch automation, and dedicated experience engineering. Whether you’re looking to baseline and monitor or optimize and transform, XenTegra gives you the tools and expertise to deliver reliable, measurable digital experiences.
In today’s distributed digital workplace, user experience is the new uptime. XenTegra’s ControlUp-powered services help your team quickly identify, resolve, and prevent experience-impacting issues, turning reactive IT into proactive UX management.
Get fast insights into system health, performance metrics, and user experience baselines across your EUC infrastructure.
Resolve common issues with prebuilt remediation scripts and custom playbooks to ensure consistent, rapid recovery.
From executive dashboards to 24×7 monitoring and synthetic testing, stay ahead of disruptions with continuous improvement tools.
XenTegra offers three tailored tiers to meet your needs, whether you’re just starting with visibility or ready to go full-scale with automation and health optimization.
Visibility + Enablement
Includes:
Automation + Action
Includes:
Experience Engineering + Health Optimization
Includes:
—-
Schedule a consultation with one of our specialists to identify the best-fit service tier and start seeing measurable value in 30 days.
ControlUp is a digital employee experience (DEX) platform that provides visibility, analytics, and automation to monitor and improve performance across desktops, apps, networks, and endpoints.
The Pro tier focuses on visibility and onboarding. Pro Plus adds automation and expanded monitoring. The Ultimate tier includes full experience engineering, global synthetic monitoring, patching, and 24×7 support.
Many organizations see measurable insights within the first 30 days, thanks to the guided Proof of Value (POV) process with executive reporting and scorecards.
Want a deeper technical dive or need to understand integration options, licensing, or training add-ons? Here’s what else you should know.
Optional ControlUp license procurement or BYOL (Bring Your Own License)
Custom DEX workshops and enablement training
Full ITSM integration (ServiceNow, Jira, Zendesk, Intune)
Executive dashboards and quarterly business reviews (QBRs)
Synthetic monitoring includes global, multi-location tests
Custom patching policies and compliance summaries
Dedicated TAM or Customer Success Engineer at the Ultimate tier
Healthcare organizations are facing a perfect storm. Costs are rising, data is exploding, and IT teams are being asked to do more with less. At the same time, the stakes couldn’t be …
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