RingCentral Lunch & Learn

Fleming's Steakhouse - Raleigh, NC 4325 Glenwood Ave Suite 5004, Raleigh, North Carolina

Digital. Omnichannel. Artificial Intelligence. Workforce Engagement. These are just a few of the buzzwords and phrases that have dominated the Unified Communications & Contact Center markets. In response, many businesses have jumped into them headfirst to maximize their customer experiences. But without a clear CX strategy, it is easy to invest in the wrong areas […]