95: The Citrix Session: What’s new with Citrix Workspace – October 2021

Dec 17, 2021

Citrix experts want to ensure that you are ready for anything. That is why we focus on three main pillars within Citrix Workspace: empowering secure and distributed work; boosting worker productivity; and accelerating IT modernization. Earlier this month, during our Citrix Launchpad: Work event, we announced new Citrix and partner innovations that will transform how people work.

That transformation is becoming increasingly important as businesses continue to evolve their approach to distributed workforces and implement new work models and technologies to enhance communication and collaboration. Citrix can securely enable hybrid work with practical tools that facilitate the shift to cloud or hybrid cloud computing.

Our teams diligently work to provide the most up-to-date product solutions to improve the way work gets done, regardless of device, time, location, or network. Let’s take a closer look at the what’s new with Citrix Workspace in October.

Host: Andy Whiteside
Co-host: Bill Sutton


00:00:02.879 –> 00:00:10.349
Andy Whiteside: Everyone and welcome to episode 95 of the citrix session i’m your host Andy whiteside i’ve got bill sudden director of services with me today bill how’s it going.

00:00:11.040 –> 00:00:12.809
Bill Sutton: going very well Andy how about you.

00:00:13.769 –> 00:00:15.690
Andy Whiteside: it’s good I appreciate you jumping on I just.

00:00:16.949 –> 00:00:26.880
Andy Whiteside: This wrapped up a homeowner’s association impromptu meeting like somehow found myself on the board and i’m not I don’t have the time and i’m not overly qualified but.

00:00:27.960 –> 00:00:30.000
Andy Whiteside: You know, got to get involved.

00:00:31.560 –> 00:00:32.640
Andy Whiteside: get involved so.

00:00:33.480 –> 00:00:33.810
Bill Sutton: I was like.

00:00:34.710 –> 00:00:37.170
Andy Whiteside: yeah it’s it’s a crazy one to.

00:00:38.280 –> 00:00:41.520
Andy Whiteside: One going to detail here but it’s there’s a lot going on in their community.

00:00:41.910 –> 00:00:43.470
Bill Sutton: Oh, is that right well.

00:00:44.190 –> 00:00:55.230
Andy Whiteside: You know it’s not all that, unlike citrix, for example, it’s um it’s an older community that added additional pods of buildings and people along the way.

00:00:55.680 –> 00:01:06.750
Andy Whiteside: So, like citrix versus others it’s got a legacy that has to be brought forward, as well as aligning to modern day needs, you know we’ve watched citrix go from.

00:01:07.530 –> 00:01:20.970
Andy Whiteside: legacy citrix to evolved citrix, in other words as a service sassy networking products some come some go some idea stick some don’ts you know citrix is.

00:01:22.050 –> 00:01:31.470
Andy Whiteside: An interesting position it’s got a very valuable legacy, in the space, in fact, everything that you see virtual delivery world is kind of based on what citrix did.

00:01:31.890 –> 00:01:42.120
Andy Whiteside: Over the last 30 years at the same time, you can show up tomorrow with a brand new product that doesn’t have all the baggage, and you know you can you can take over and win some opportunities, because you don’t have all the baggage.

00:01:42.330 –> 00:01:49.170
Bill Sutton: yeah I exactly we see a lot of these smaller startup types and newer companies that are in the space that.

00:01:49.680 –> 00:01:55.470
Bill Sutton: kind of comparing themselves and contrasting themselves with citrix it’s kind of old gold standard in some ways, but.

00:01:56.130 –> 00:02:05.400
Bill Sutton: They all have their own secret sauce or purport to have their secret sauce but it’s it’s interesting how they all are many of them anyways compare themselves to the citrix environment.

00:02:06.690 –> 00:02:22.710
Andy Whiteside: You do what citrix can do, or has done, are you you’re you’re missing a feature in some cases, things at citrix had to code from the ground up can now be done through web rtc and you know you go from I don’t have that feature to I have that feature overnight and.

00:02:23.280 –> 00:02:33.360
Andy Whiteside: You didn’t have to invent it you just had to make it emulate what others have done it’s it’s an interesting spot for them to be I guess it’s not so much, unlike the.

00:02:35.400 –> 00:02:38.670
Andy Whiteside: saga stay with me here, but the the American automakers.

00:02:39.030 –> 00:02:46.320
Andy Whiteside: You know, took the idea of the automobile from Europe, but then they turned around and created the assembly line in the process to make it better and then now the rest of the world is.

00:02:46.650 –> 00:03:04.470
Andy Whiteside: improved upon that both the quality of the products potentially depends, how you look at it, as well as the process and they you know move to let’s say the southern states, the United States without a Union to worry about and they you know they eat the American automakers lunch.

00:03:05.610 –> 00:03:20.610
Bill Sutton: that’s a good analogy, I mean another one might be the disruptive influence of companies like uber and lyft on the taxi industry, you know doing it differently, the same basic playing but doing it differently and more modern but basing it on an old old concept.

00:03:21.150 –> 00:03:21.450

00:03:23.190 –> 00:03:24.810
Andy Whiteside: And they didn’t reinvent the wheel, they just.

00:03:24.840 –> 00:03:26.010
Andy Whiteside: made it better, they put.

00:03:26.070 –> 00:03:29.700
Andy Whiteside: rubber and made pneumatic tires and there you go now they’re happy.

00:03:29.940 –> 00:03:40.230
Andy Whiteside: yeah now they’re the ones that have the chance to make the money while the dinosaurs and I don’t mean citrix dinosaur by any means, but, but people that have been in the space have to.

00:03:40.680 –> 00:03:52.110
Andy Whiteside: have to figure out how to retool and sometimes it’s hard, I mean you saw citrix with the major layoffs which happens every every so often you saw them have to lay off areas of the business that the others may or may not even have to have.

00:03:52.500 –> 00:04:02.460
Bill Sutton: Exactly exactly and to your point about dinosaur you know citrix has continued as we’ve brought up on these calls frequently to innovate they’d continue to innovate over the years and make the product better.

00:04:02.760 –> 00:04:07.200
Bill Sutton: and are able to compete with a lot of these organizations it’s just interesting to see how many of them.

00:04:07.620 –> 00:04:13.590
Bill Sutton: kind of tried to kind of it’s kind of the old days, the old early days of vdi and citrix and vmware it was like.

00:04:14.010 –> 00:04:24.960
Bill Sutton: every three months they try to one up one another to have this feature the other one would catch up and go a little higher than the other one catch up go a little higher and now we’re seeing this, I think, with startups and smaller companies that are trying to do the same kind of thing.

00:04:26.040 –> 00:04:29.430
Andy Whiteside: You know, on that topic let’s here’s how I see that I mean citrix had.

00:04:29.580 –> 00:04:30.300
Bill Sutton: The product.

00:04:30.450 –> 00:04:44.160
Andy Whiteside: vmware came out with a product citrix had way more features, including their own protocol and then viewing we were over the time would try it, it would they would have their own portion of the same thing, and they would even want up them.

00:04:44.760 –> 00:04:50.430
Andy Whiteside: In citrix I would have to then and that’s the day that in the world of virtual APP and desktop.

00:04:51.540 –> 00:04:58.020
Andy Whiteside: versus horizon and then workspace versus workspace one that’s actually been good for the consumer, because.

00:04:58.080 –> 00:05:00.270
Andy Whiteside: Absolutely got to rest on their laurels.

00:05:00.840 –> 00:05:06.990
Andy Whiteside: And then, at the same time, you have the work spots of the world, maybe the cameos of the world that have all popped up and.

00:05:07.950 –> 00:05:19.500
Andy Whiteside: Microsoft add of the world that have popped up and and now challenging it’s got it’s gotten to be a crowded space again kind of like the the United States in terms of automotive.

00:05:19.740 –> 00:05:22.740
Andy Whiteside: options, you know I used to I used to go to.

00:05:22.770 –> 00:05:29.610
Andy Whiteside: In North Carolina used to see nothing but Ford chevy dodge whatever and then now you see a whole you probably see more foreign cars, then you see.

00:05:30.030 –> 00:05:44.760
Andy Whiteside: American made products, but you would go to somewhere in Detroit you would see only American made products still and now you go there and you see a lot of foreign products as well it’s a you know you, you can only stay on top of the hill for so long.

00:05:45.930 –> 00:05:47.850
Andy Whiteside: You have to continue to.

00:05:48.120 –> 00:05:48.810
Bill Sutton: evolve.

00:05:49.140 –> 00:05:51.390
Andy Whiteside: In citrix is definitely doing that and so we’re going to cover today.

00:05:51.720 –> 00:05:53.640
Bill Sutton: that’s right good segue.

00:05:54.180 –> 00:06:00.480
Andy Whiteside: yeah so let’s talk about what’s new with citrix workspace and i’ll stop and highlight the word workspace.

00:06:01.590 –> 00:06:09.960
Andy Whiteside: For a moment but what’s the workspace October 2021 let’s let’s try to define workspace real quick so that’s where citrix takes most of their product set.

00:06:10.320 –> 00:06:12.210
Andy Whiteside: and brings it together under one.

00:06:13.050 –> 00:06:21.990
Andy Whiteside: under one moniker, I guess, maybe, but the the word workspace and workspace can mean all kinds of things, but it’s really the grouping of all the easy stuff citrix does.

00:06:22.350 –> 00:06:32.430
Andy Whiteside: under one marketable word that brings in lots of things like the workspace service, the workspace bundle the workspace APP workspace with intelligence.

00:06:33.300 –> 00:06:43.860
Andy Whiteside: All these things get bundled up under the word workspace and we’ll try to decipher in this conversation exactly what is getting a an upgrade or a facelift or in addition.

00:06:44.100 –> 00:06:45.030
Bill Sutton: Exactly yeah.

00:06:46.770 –> 00:06:54.720
Andy Whiteside: All right, talks about the three main pillars of workspace embracing secure distributed work, boosting worker productivity and sellers.

00:06:55.110 –> 00:07:00.510
Andy Whiteside: Accelerating it modernization that’s kind of how the first paragraph starts, and I think that’s a good way to sum up.

00:07:01.200 –> 00:07:05.850
Andy Whiteside: The workspace piece, and then you know the transformation which during the pandemic we’ve seen.

00:07:06.330 –> 00:07:20.850
Andy Whiteside: Acceleration of the transformation and people that were putting it off have now had to accelerate their transformation, or they doubled down on legacy things like vm excuse me well vm and specifically vpn.

00:07:22.290 –> 00:07:24.570
Bill Sutton: And we saw a lot of vpn is when a pandemic.

00:07:25.200 –> 00:07:28.410
Bill Sutton: First, came to light a lot of folks trying to scramble and do that, but you know.

00:07:29.700 –> 00:07:35.460
Bill Sutton: We had an equally as many probably that started embracing remote work via things like citrix.

00:07:36.150 –> 00:07:38.850
Andy Whiteside: Do you think that’s true, though, do you think we as.

00:07:39.000 –> 00:07:43.980
Andy Whiteside: The guys that do what we do, we did probably didn’t see the vpn guys that just double down on that bad strategy.

00:07:44.400 –> 00:07:51.510
Andy Whiteside: and see the guys that already had an inkling of how to solve this through a smarter delivered solution.

00:07:51.810 –> 00:08:01.110
Bill Sutton: yeah I think you’re right, I guess, from my perspective, I a lot, you know where I live, there are a lot of not a lot but there’s several large employers and those are the ones where.

00:08:01.380 –> 00:08:13.980
Bill Sutton: I was surprised to see, they were embracing many of them were embracing vpn technology versus a remote work type solution like citrix and I was a little surprised, in some ways to see that part of that was culture but part of it was technology.

00:08:14.370 –> 00:08:14.670

00:08:16.440 –> 00:08:21.930
Andy Whiteside: yeah I think a lot of it is where their culture was at at the time of the pandemic and whether they double down on.

00:08:23.400 –> 00:08:24.450
Andy Whiteside: what they were doing before.

00:08:24.750 –> 00:08:26.820
Andy Whiteside: or whether they looked at any way to do it.

00:08:26.880 –> 00:08:27.300

00:08:28.530 –> 00:08:32.340
Andy Whiteside: Alright, so the first one here, it talks about content collaboration, which many of us.

00:08:33.030 –> 00:08:36.630
Andy Whiteside: Older guys know as share file and workflows.

00:08:38.430 –> 00:08:44.220
Andy Whiteside: thoughts on what citrix has done to maintain relevance in a world where people pretty much get.

00:08:44.460 –> 00:08:47.370
Andy Whiteside: i’ll say for free but entitlements have like one drive.

00:08:47.760 –> 00:08:48.840
Andy Whiteside: In other products that.

00:08:49.140 –> 00:08:49.920
Andy Whiteside: Simply just.

00:08:49.980 –> 00:08:52.830
Andy Whiteside: can show up in the solution at any point in time.

00:08:53.790 –> 00:09:03.450
Bill Sutton: yeah I think what this is highlighting fundamentally is number one that they’ve you know they’ve got another industry kudo in the Odyssey market scape they’ve been identified as a.

00:09:05.130 –> 00:09:12.990
Bill Sutton: Basically, a major player in the in the E signature realm and then the other thing in terms of.

00:09:13.980 –> 00:09:24.270
Bill Sutton: Improvements to the product, a you know malware is on everyone’s mind today I know where I live in Virginia, the state government was hit by malware attack couple days ago, the legislative branch anyway so.

00:09:24.750 –> 00:09:29.400
Bill Sutton: Now where’s on everybody’s mind these days ransom layouts it will ransomware etc.

00:09:30.060 –> 00:09:42.000
Bill Sutton: And there, including malware detection, as part of the offering for share file and content collaboration, so you upload a file to share file it’s it’s scanned and if it’s malware is identified it’s isolated and cannot be.

00:09:42.990 –> 00:09:48.600
Bill Sutton: cannot be downloaded or shared so that’s the big feature and enhancement that’s come out in October.

00:09:49.290 –> 00:09:52.230
Andy Whiteside: So bill from your perspective if i’m storing.

00:09:52.770 –> 00:10:00.390
Andy Whiteside: My data in a cloud service for files i’m specifically talking about files here.

00:10:00.690 –> 00:10:16.890
Andy Whiteside: yep by default, even without additional threat protection scanning is it somewhat or completely safe from ransomware types of locking down to those files, by default, since it’s coming from as a service versus a network files here.

00:10:17.490 –> 00:10:23.340
Bill Sutton: Well, I think, in at rest, I think the answer is definitely yes, but I think the issue is when.

00:10:23.880 –> 00:10:31.170
Bill Sutton: I pull that excel spreadsheet or what have you down to my local machine or I open it on my local machine America machines infected by malware.

00:10:31.680 –> 00:10:38.250
Bill Sutton: That document could effectively be infected and then, when I upload it back or save it back to share file or other.

00:10:38.970 –> 00:10:48.510
Bill Sutton: Online storage, it would be, it would be scanned and identified as a problem or I you know someone gives me a file and upload it to share file or a customer uploads a file to share file.

00:10:49.380 –> 00:10:55.080
Bill Sutton: I know that it’s going to be clean, or at least have a reasonable expectation that would be clean before the analytics yeah.

00:10:55.410 –> 00:10:59.010
Andy Whiteside: So my question is really to part one, the idea of storing my files.

00:10:59.280 –> 00:11:01.110
Andy Whiteside: In something as a service.

00:11:01.710 –> 00:11:04.230
Andy Whiteside: automatically gives me a degree of protection, I didn’t have.

00:11:04.350 –> 00:11:17.940
Andy Whiteside: A for an idea this safe and secure and then what citrix is announcing or yeah one of their announcing here is that when you put it up there it’s going to get scanned somewhere in the process, either on the way or at rest or both, you tell me.

00:11:18.210 –> 00:11:19.590
Andy Whiteside: And that, as a degree of.

00:11:20.550 –> 00:11:27.030
Andy Whiteside: Security and a degree of being assured that your data safe because you’re using this as a service.

00:11:27.120 –> 00:11:39.630
Bill Sutton: Exactly I think it’s I think it’s both at rest and when it’s probably mostly once it reaches them so maybe not in transit, but once it lands on their environment it’s scanned before you before it’s released are allowed to be downloaded.

00:11:40.380 –> 00:11:42.090
Bill Sutton: yeah probably pretty quick.

00:11:44.490 –> 00:11:51.780
Andy Whiteside: yeah it goes back to you know the old way vpn the old way file servers that stuff’s such a big.

00:11:51.840 –> 00:11:53.790
Andy Whiteside: footprint in exploitable that.

00:11:54.210 –> 00:12:09.390
Andy Whiteside: People have figured out ways to do that and, most importantly, and this is where i’m a big fan of talking about is make money because of digital currency, they can now quickly and easily make money or digital money at least off people by attacking, not just for being.

00:12:10.440 –> 00:12:18.120
Andy Whiteside: nefarious anymore it’s about making money and that’s why you’ve seen such a huge uptick in in this world of ransomware malware attacks.

00:12:18.510 –> 00:12:29.730
Bill Sutton: yeah most of them like you said they they asked for payment in some sort of cryptocurrency because it’s one of the biggest reasons is they can be they can remain anonymous or nearly anonymous.

00:12:30.420 –> 00:12:30.660

00:12:32.010 –> 00:12:39.960
Andy Whiteside: Alright, the next section in this blog talks about accelerate workforce agility with citrix APP builder and micro Apps.

00:12:41.220 –> 00:12:44.220
Andy Whiteside: Is this something that you’ve had a chance to research or know much about.

00:12:45.210 –> 00:12:52.740
Bill Sutton: I mean i’ve read about it here, and then a couple of other places, and this is basically they they they’ve been talking about this for a while this workspace APP builder.

00:12:53.430 –> 00:13:03.120
Bill Sutton: Which is really designed to help you help customers, be able to build workspace micro Apps using low code or no code I think citrix says in this Article No code.

00:13:03.630 –> 00:13:11.340
Bill Sutton: I haven’t actually worked with it myself, I was looking to see if it was in my lab environment and I didn’t see it there, I haven’t looked in our lab environment, yet, but.

00:13:11.820 –> 00:13:22.020
Bill Sutton: I think the idea is that it makes it simpler to build micro Apps and integrate them with with your your systems of record us without having to do a lot of coding if any.

00:13:23.460 –> 00:13:27.750
Andy Whiteside: yeah I don’t know a ton about this either, but then of the promise was exactly what you just said, to be able to.

00:13:28.470 –> 00:13:39.750
Andy Whiteside: Create micro Apps they can tie into your world and bring productivity to your users quicker without having to engage a third party to decode it.

00:13:40.980 –> 00:13:58.830
Andy Whiteside: That might micro Apps is really idea you take a SAS based application and bring it into your citrix workspace as an application that’s integrated beyond just you know one click availability it’s single sign on it’s tied into api’s of your other system to record.

00:14:00.240 –> 00:14:00.720
Andy Whiteside: That true.

00:14:00.990 –> 00:14:01.980
Bill Sutton: that’s true yeah.

00:14:03.030 –> 00:14:11.760
Bill Sutton: they’ve also added some if you scroll down a little bit yeah they’ve added some new i’ve my graph integrations the ability to upload files into your system of record I.

00:14:12.390 –> 00:14:23.430
Bill Sutton: was kind of surprised that wasn’t there before, but maybe was in certain micro Apps but the APP builder will allow you to do that to configure for that as well as the other two that are there.

00:14:24.510 –> 00:14:26.460
Andy Whiteside: yeah so let’s maybe recap for people what.

00:14:26.550 –> 00:14:34.770
Andy Whiteside: life was like without the APP builder and that is you, either through the catalog citric provided had a micro APP available ready to go.

00:14:35.310 –> 00:14:46.740
Andy Whiteside: Or you engaged a third party to code one for you, and in this case, what citrix is really announcing is the ability to take a stab at creating your own without that third party needed to to tie it all together.

00:14:47.370 –> 00:14:48.000
Bill Sutton: yeah exactly.

00:14:51.090 –> 00:14:58.680
Andy Whiteside: yeah I think for our listeners it’s really a matter of being able to take an application and tie it into api’s that are available to deliver.

00:14:59.040 –> 00:15:08.220
Andy Whiteside: Real time data into that application and that’s what the the tool is providing the novice or the average SIS admin but the ability to take a swing at doing.

00:15:09.060 –> 00:15:12.930
Bill Sutton: yeah it’s interesting the APP builder I just found it clicked on it it’s powered by PO do.

00:15:15.390 –> 00:15:30.360
Andy Whiteside: Well, you know i’m a big fan of PO do there’s lots of things to do, can do, and I think in the long run, the value of that product and citrix buying it 10 years ago is is going to show up either because of what it could do, or what it’s been evolved to.

00:15:31.740 –> 00:15:33.150
Bill Sutton: Yes, exactly, I agree.

00:15:34.560 –> 00:15:36.450
Andy Whiteside: All right, this next little section talks about.

00:15:37.590 –> 00:15:40.110
Andy Whiteside: Self certify integration.

00:15:42.240 –> 00:15:43.230
Andy Whiteside: I don’t know what that means.

00:15:43.620 –> 00:16:00.210
Bill Sutton: yeah I think what they’ve done is created a micro APP if I read this correctly or or they created a set of steps that you can build a micro APP that will allow for your employees to self certify that they are coven free I suppose.

00:16:02.160 –> 00:16:07.320
Andy Whiteside: yeah I think there was a race condition and I got caught up in a couple people who wanted to do this, to create a.

00:16:07.590 –> 00:16:19.650
Andy Whiteside: System of record for vaccines status testing results that kind of stuff and it looks like citrix is created a way to bring that into workspace for its customers that have that need, which is probably most of them.

00:16:21.060 –> 00:16:28.770
Bill Sutton: yeah exactly I apologize for the background noise, of course, you know as soon as we get on the podcast I I yard guy shows up yeah.

00:16:30.900 –> 00:16:33.090
Andy Whiteside: Well, the guy that’s rake leaves for five weeks in a row.

00:16:34.410 –> 00:16:36.300
Andy Whiteside: I don’t know i’m probably envious.

00:16:38.640 –> 00:16:51.810
Andy Whiteside: All right, this next section talks about citrix analytics for security and tying that into this massive portfolio or products that have sprung that allows you to aggregate all this into one place and dissect it.

00:16:52.260 –> 00:17:00.690
Andy Whiteside: I have to assume there’s a lot of citrix customers out there that have spunk as a primary was Sim type of thing for their their security operations Center.

00:17:01.050 –> 00:17:13.830
Bill Sutton: Exactly yeah I think here what they’re talking about us the ability to get that data from analytics for security into spunk and then cross reference or correlate it with other security oriented data, so the soccer teams have visibility into the whole picture.

00:17:15.630 –> 00:17:17.010
Andy Whiteside: That was trying to explain to my.

00:17:17.550 –> 00:17:31.860
Andy Whiteside: family’s to the my college age Sunday the day the analytics piece, and now that’s the future and being able to ingest that and make something of its that the average person can understand, either through a picture or reports there’s tons of value in that.

00:17:33.150 –> 00:17:34.170
Bill Sutton: yeah there’s a lot of.

00:17:35.490 –> 00:17:47.640
Bill Sutton: You know that’s a whole new industry to hold data analytics and computational modeling in some of it’s been around for a while, but the prevalence of data and platforms like analytics for security and spunk and so forth beyond that.

00:17:48.960 –> 00:17:55.470
Bill Sutton: it’s really making that a whole whole nother industry your career is data analysis and data science it’s pretty amazing.

00:17:56.640 –> 00:18:05.220
Andy Whiteside: Well, and then the marketing term I used for them, which I think applies here is data driven business whether it’s on the security side or the financial side or.

00:18:05.280 –> 00:18:05.760
Bill Sutton: Back like.

00:18:05.820 –> 00:18:08.190
Andy Whiteside: HR side you name it it’s it’s it’s.

00:18:08.430 –> 00:18:09.150
Andy Whiteside: You can’t just.

00:18:09.780 –> 00:18:16.770
Andy Whiteside: run it from your gut anymore can, but you really need data to back those moves up exactly.

00:18:17.730 –> 00:18:24.720
Andy Whiteside: So the next piece of this part of the conversation around security analytics and getting more out of that is.

00:18:26.190 –> 00:18:33.090
Andy Whiteside: The access assurance dashboard, which is a visual that is available as part of your service workspace service.

00:18:33.810 –> 00:18:41.970
Andy Whiteside: That allows you to see where requests and things are coming from worldwide, which for international and maybe just even national organizations.

00:18:42.510 –> 00:18:54.150
Andy Whiteside: A quick visual on where these requests are coming from can’t hurt and provides you with some assurance of where your people are working from or where requests are coming from that aren’t your people.

00:18:55.170 –> 00:19:02.220
Bill Sutton: yeah it’s basically shows you a heat map here, as you can see in the picture to identify where the logins are coming from and if there’s any anomalies.

00:19:02.850 –> 00:19:03.120

00:19:05.010 –> 00:19:12.900
Andy Whiteside: yeah these are things that we’ve wanted for a long time and again having having things as a service or at least aggregators of things.

00:19:14.310 –> 00:19:22.500
Andy Whiteside: providers data and analytics that can now be put into visual representations that you know you’re not digging through login files or.

00:19:23.970 –> 00:19:30.540
Andy Whiteside: event viewer files like we did in the past to try to figure out what’s happening, and you can quickly and easily consume that.

00:19:31.200 –> 00:19:31.710

00:19:33.990 –> 00:19:46.140
Andy Whiteside: optimize work with citrix virtual APP and desktop service, this is well let’s say virtual APP and desktop is the granddaddy of citrix and specifically virtual APP and desktop services when we make that.

00:19:46.890 –> 00:19:53.310
Andy Whiteside: A diet consumable product through the platform citrix offers online i’m starting with.

00:19:54.420 –> 00:19:57.690
Andy Whiteside: Service continuity as one of the pieces are highlighting here.

00:19:58.740 –> 00:20:12.870
Bill Sutton: yeah I mean service continuity is kind of wanted to implies, and that is, with with the service, the ability to maintain to maintain connectivity, in the event of a cloud outage and it’s now available on Linux endpoints that chrome and edge.

00:20:14.700 –> 00:20:25.800
Bill Sutton: Using a browser was historically and it still is available in the workspace apple but the ability to do it using the workspace for web through certain browsers is now now added in here.

00:20:26.760 –> 00:20:34.380
Andy Whiteside: I think this really talks about other workspace Apps and browsers service continuity, so that when i’m going to be more specific here.

00:20:34.680 –> 00:20:46.470
Andy Whiteside: citrus cloud the platform as a service isn’t available to broker connections you’ve got some degree of cached information that allows it still to go and try to get to where it was directed to last time.

00:20:46.980 –> 00:20:59.550
Bill Sutton: yeah the information is stored on the end point so in this case in the in this, this is add into the chrome and edge browsers as well as the workspace APP stores, the files that are needed for access their.

00:21:01.740 –> 00:21:07.410
Andy Whiteside: next piece says increase data retention inside of citrix director, so I think this is where.

00:21:07.800 –> 00:21:25.650
Andy Whiteside: citrix is giving its customers a little bit of a of let’s just say additional data trending where, by default, it was 90 days now it’s going up to 365 days see at least get a 365 day view of what’s in citrix director.

00:21:25.980 –> 00:21:30.570
Bill Sutton: yeah exactly the retention rate is just now, now a year, instead of.

00:21:31.620 –> 00:21:32.280
Bill Sutton: Three months.

00:21:32.640 –> 00:21:35.100
Andy Whiteside: Now is that for all.

00:21:36.240 –> 00:21:41.850
Andy Whiteside: All different product versions I didn’t really say here, but it reads as if it’s for everything.

00:21:42.120 –> 00:21:45.720
Bill Sutton: yeah it’s hard to say it’s under the category of the service but.

00:21:46.770 –> 00:21:49.170
Bill Sutton: It could be everything I don’t know what to look into that one.

00:21:49.710 –> 00:21:59.070
Andy Whiteside: yeah and I think for our listeners what I would point out is that we are talking about director as a service which is part of virtual APP and desktop as a service which can be part of workspace as a service.

00:21:59.550 –> 00:22:02.640
Andy Whiteside: And in the past, when you have the on premises version.

00:22:03.000 –> 00:22:16.230
Andy Whiteside: You could store as much as your license entitled do too, and as much as as much data retention, as you want to have this is the as a service piece that allows you to have 365 up from 90 days.

00:22:17.370 –> 00:22:26.490
Bill Sutton: And that’s right yeah back in the on the on premises stays on it may still be the case, like you said it dependent a license that they had so how much retention, you were able to keep.

00:22:29.370 –> 00:22:36.210
Andy Whiteside: Next part automatic automated configuration tool recent update allows you to take the mcs data.

00:22:36.990 –> 00:22:43.590
Andy Whiteside: From on premises, it says on Prem here i’m using this moment to point out to the world, the word is not on Prem it’s on premises.

00:22:44.070 –> 00:22:54.990
Andy Whiteside: To cloud reducing migration times, I guess, for people going from the on premises perpetual license world to as a service this speeds up some of their deployment time.

00:22:55.830 –> 00:23:02.760
Bill Sutton: yeah exactly this is just about being able to get the get those catalogs moved quickly.

00:23:03.720 –> 00:23:10.680
Bill Sutton: We actually are in the process or soon we’ll be using this for a large customer to get their catalogs migrating to the cloud, and you think about it.

00:23:11.130 –> 00:23:21.870
Bill Sutton: You know those catalogs are typically tied to a hypervisor connection of hosting connection and being able to do that easily quickly, particularly if you have a lot, a large number of delivery groups or a large number of machine catalogs rather.

00:23:22.710 –> 00:23:25.530
Bill Sutton: Being able to do that in an automated way is huge.

00:23:25.950 –> 00:23:26.340

00:23:27.990 –> 00:23:37.350
Andy Whiteside: And then the final bullet here restart scheduling in citrix studio honestly I would have thought this was already in studio as part of the service, but I guess not.

00:23:37.830 –> 00:23:44.640
Andy Whiteside: And so now your ability to drive through the ui to set these restart policies.

00:23:45.270 –> 00:23:46.050
Andy Whiteside: is now in there.

00:23:46.230 –> 00:23:54.420
Bill Sutton: yeah I mean I think that’s that had I think you’re right, I think that has been in there, I think all they’re doing is refining it and allowing for certain custom times and dates, I think.

00:23:54.690 –> 00:23:57.960
Bill Sutton: i’d have to go back and look at it myself, but I think initially was.

00:23:58.560 –> 00:24:08.340
Bill Sutton: Based based on selectable dates and times, or maybe times like one o’clock two o’clock three o’clock but not custom times, so I think they’re just refining it a little bit, making it a little bit more.

00:24:09.000 –> 00:24:14.520
Bill Sutton: customizable then perhaps in the past that’s just kind of an educated guess, I guess, I suppose.

00:24:14.550 –> 00:24:18.600
Andy Whiteside: No, I think you’re right, I think I just overlooked the word custom, when I was reading through this earlier.

00:24:19.290 –> 00:24:25.260
Andy Whiteside: And you’re right, you can be more granular granular lead define what’s happening for your restart policy.

00:24:25.260 –> 00:24:26.100
Bill Sutton: Exactly yeah.

00:24:27.690 –> 00:24:32.700
Andy Whiteside: They have the next paragraph here was talks about even more things that are listed in a different article we’ve.

00:24:32.940 –> 00:24:40.590
Andy Whiteside: We won’t jump into those now, but again kudos to citrix for continuing to evolve their entire.

00:24:40.920 –> 00:24:49.650
Andy Whiteside: workspace portfolio, but specifically things as a service so that it not only has what the on premises piece has but also has.

00:24:49.980 –> 00:25:00.630
Andy Whiteside: Additional features and functionalities they’ve promised all along that the as a service pieces of their business would would lead the way going forward, not be a not just react to what was available before.

00:25:01.980 –> 00:25:08.460
Bill Sutton: Yes, exactly they have continued to innovate and, as you said, evolve, the technology and evolved the feature set.

00:25:09.630 –> 00:25:15.450
Bill Sutton: and obviously the service service gets those features First they make their way to the on premises version.

00:25:17.310 –> 00:25:18.990
Andy Whiteside: This next piece talks about.

00:25:19.020 –> 00:25:26.610
Andy Whiteside: The citrix now doing what most companies are doing or should do, which is providing roadmap so it’s not just.

00:25:27.030 –> 00:25:43.140
Andy Whiteside: US reviewing things that have come out it’s us seeing what is coming out, and I think as things continue to progress as fast as they must, in this day and age, I think it’s good for companies like citrix to open up this view to its customers and potential customers.

00:25:43.770 –> 00:25:55.140
Bill Sutton: yeah I agree, I mean we used to get this information in special briefings where we were sworn to secrecy and it’s nice to see the the transparency and putting this out there now for customers to consume and ask questions about.

00:25:56.760 –> 00:26:09.990
Andy Whiteside: That really think they have to because there’s so many other players in the space, now that are making strides to catch up with things that citrix has done not not all of them by by any means, and you know i’ll make my statement here when I go to do a project.

00:26:10.410 –> 00:26:21.030
Andy Whiteside: citrix and maybe one other ones that I think I can go and have a large likelihood to be successful, with and not get you know, a third of the way through the project and find out there’s a feature that’s missing that customer finds.

00:26:21.630 –> 00:26:27.300
Andy Whiteside: incredibly important that’s why we’re still big citrix partners and continue to be, and will continue to be.

00:26:27.840 –> 00:26:28.920
Bill Sutton: yeah exactly.

00:26:30.120 –> 00:26:34.680
Andy Whiteside: One other quick announcement here is the the the recap for the citrix launch pad.

00:26:34.830 –> 00:26:42.090
Andy Whiteside: series They ran whether it’s a personalized your work, work, your way Microsoft teams modernize workflows.

00:26:42.510 –> 00:26:53.910
Andy Whiteside: Right integrations with share file and PO do and right signature and citrix analytics ad for spunk spunk all those things are think you can catch up through the citrix launchpad tool.

00:26:55.800 –> 00:27:02.160
Bill Sutton: yeah that’s a series pretty actually it’s pretty gobbling I watched a couple of them, and they were actually really good I thought.

00:27:04.140 –> 00:27:05.370
Andy Whiteside: That citrix does a good job of.

00:27:06.060 –> 00:27:12.540
Andy Whiteside: Delivering content out to their partners and customers, which is something that should be applauded.

00:27:13.560 –> 00:27:14.070
Bill Sutton: agree.

00:27:16.050 –> 00:27:22.770
Andy Whiteside: we’ll we’ll that gets us to the end of this one, I appreciate you joining, I know you got a busy day, just like I do and taking time to do this and share through.

00:27:23.340 –> 00:27:28.200
Andy Whiteside: This medium, including what is now happening, where we’re posting a lot of this on our YouTube channel so there’s.

00:27:28.500 –> 00:27:33.660
Andy Whiteside: two ways to consume, either through the podcast mechanisms or through our YouTube channels is integrity YouTube channel but.

00:27:34.170 –> 00:27:42.720
Andy Whiteside: appreciate you joining and we’ll look forward to doing this again and get the rest of the group together we’ll try to get back to our Monday schedules we’re recording this on a Wednesday which kind of threw people for a loop.

00:27:43.260 –> 00:27:47.130
Bill Sutton: yeah I enjoyed Andy so I appreciate you, including me.

00:27:48.300 –> 00:27:55.800
Andy Whiteside: Alright, Sir well a look forward to seeing you and i’m going to see you after the holidays in nashville we’re doing our our company sales kickoff.

00:27:55.800 –> 00:27:59.400
Andy Whiteside: And i’m gonna have a little fun and so look forward to seeing the rest of the group.

00:27:59.550 –> 00:28:00.510
Bill Sutton: yeah should be fun.

00:28:02.100 –> 00:28:04.320
Andy Whiteside: Alright, with that will let you go thanks for joining.

00:28:04.650 –> 00:28:05.340
Bill Sutton: Alright, thanks.