134: The Citrix Session: Level up your Citrix Workspace environments with a new UI!

May 24, 2023

The Citrix Workspace app is a cloud-based platform application that is leveraged by millions of users for secure access to virtual desktops and apps from any device. The Citrix team knows how important it is to provide users with a clean, fast user experience, a modern look and feel, and a hassle-free start to the day.

Since we released the Citrix Workspace app in 2019, we have continued to innovate and improve the user experience through streamlined management and integrations. As we detailed in our recent Destination: Hybrid event, we are focused on delivering the best possible app and desktop experience for your enterprise deployments and have been working to give users better access and control of their resources.

That’s why we are excited to announce that we are revamping the cloud-based Workspace user interface (UI) into an ultra-sleek user portal to declutter app and desktop options. We are implementing new features within the UI that will improve the utility and usability of Workspace.

Host: Andy Whiteside
Co-host: Bill Sutton
Co-host: Todd Smith
Co-host: Geremy Meyers


00:00:02.190 –> 00:00:17.969
Andy Whiteside: Hello, everyone! Welcome to Episode 134 of the citric session. I’m your host. Andy White Side got a good group with me today, including not excluding, but including Bill Sutton for our one listener, that license they have to go, and bill too much.

00:00:18.810 –> 00:00:31.640
Andy Whiteside: It was our director of services, Bill. I asked you in our management meeting a few minutes ago, we had that summer slow down happening, and you said, doesn’t seem like it’s it doesn’t look like it at this point. Anyways. Forecast looks good. Yeah.

00:00:31.860 –> 00:00:50.990
Bill Sutton: what do you think it’s driving that just bores integral business, or the world’s got a lot going on. I think there’s a lot of migrations. Folks are finally a break embracing the cloud and starting to consider moving that direction, not to mention the change stance. It’s citrus or cloud software groups. Last Citrix is taken with regard to embracing hybrid.

00:00:51.020 –> 00:01:01.749
Bill Sutton: So customers are more willing to do the upgrades, since they’re not being effectively quote, unquote, forced into the cloud. But we’re seeing a lot of migrations and upgrades lately.

00:01:02.300 –> 00:01:10.040
Bill Sutton: So When you say that you have like on premises, upgrades as well as cloud migrations both in both.

00:01:11.020 –> 00:01:25.050
Andy Whiteside: We’ve got to Todd Smith and Jeremy Myers, both from Cloud Software group legacy citrix folks around long time. Very knowledgeable guys. You have any thoughts or comments on bills. Take on what we’re seeing for project work.

00:01:26.500 –> 00:01:42.070
Geremy Meyers: actually, I I do have some questions about that, only because it is not like when I ask my son to do something, and he doesn’t want to do it because I asked him to do it. And now that I’ve said, Hey, you know what you can choose to clean your room or not, and he’ll decide.

00:01:42.480 –> 00:01:52.269
Geremy Meyers: You know what I think. I will clean it. After all, I’m not sure but you know, at the end of the day you were not so focused on whether or not you get to the cloud, because I think where we’ve landed

00:01:52.450 –> 00:01:53.680
Geremy Meyers: is

00:01:53.770 –> 00:02:11.199
Geremy Meyers: the hybrid is the landing spot. It sounds a little bit marketing. I get that. But you know, Andy and I, you know we’ve talked about this for a long time, which is, you know, we would a lot of folks who have, you know, forklifted themselves to the cloud and find themselves not coming all the way back on from, but kind of finding the medium that makes sense. Sometimes it is all the way back on pro.

00:02:11.450 –> 00:02:17.749
Geremy Meyers: But sometimes it’s a it’s just a mixture of whatever makes sense for your business. And so the fact that you know

00:02:18.260 –> 00:02:27.039
Geremy Meyers: you’re not seeing that aggressive push from Citrix to get to the cloud and kind of instead, do what’s right for your business. Huh? That’s a great idea. folks feel that.

00:02:27.140 –> 00:02:31.669
Geremy Meyers: I mean, it’s okay. You know what you gotta do. You know, I think the licensing supports that.

00:02:31.700 –> 00:02:39.120
Geremy Meyers: And you know, I think we’ve just come into a scenario where you know 7, 15 went into the like last year. I still taught to customers who are trying to get off of that.

00:02:39.510 –> 00:02:42.549
Geremy Meyers: and they’re just kind of making the move at their own pace.

00:02:43.630 –> 00:02:45.220
Todd Smith: I think to.

00:02:45.430 –> 00:02:49.750
Todd Smith: and I think they asked on for Jeremy’s comment. Question, there,

00:02:50.160 –> 00:02:59.970
Todd Smith: you know, we’re seeing a lot of folks in in a call up the Canadian Government for for this. they’ve actually backtracked from the cloud first

00:03:00.090 –> 00:03:03.349
Todd Smith: approach to what they refer to now as cloud smart.

00:03:03.680 –> 00:03:24.110
Todd Smith: What that means is they will use cloud when necessary. But it doesn’t. It’s not a mandate anymore that everything has to go cloud first. and we’re seeing this across the board right? We’re seeing this from customers in commercial spaces. We’re seeing it from enterprise customers. We’re seeing it from our public sector. customers across the board. They’re saying

00:03:24.150 –> 00:03:27.039
Todd Smith: we want to use cloud as it’s appropriate for us.

00:03:27.080 –> 00:03:31.559
Todd Smith: And if you were to take the cloud word out of there and say, we want to be hybrid.

00:03:32.040 –> 00:03:38.659
Todd Smith: we want to have the opportunity to pick and choose what workload and what use cases fit into

00:03:38.820 –> 00:03:41.639
Todd Smith: a cloud delivered service or a on-prem service?

00:03:41.870 –> 00:03:42.630
Andy Whiteside: Right?

00:03:43.210 –> 00:04:10.529
Geremy Meyers: There’s a so there’s, there’s a there’s a maxim in technology. It’s as we tend to overestimate the impact of technology in the course of 12 months and underestimate what that is in 5 years, you know. I think folks didn’t have a knee-jerk reaction to move all in one direction, only to find out that maybe that doesn’t make sense, but over the course of 5, or in this case probably 10 years, you know, I think we’ll see. This is just the natural landing spot for what we call the cloud, which is.

00:04:10.750 –> 00:04:29.849
Geremy Meyers: it’s a mixture of wherever it makes sense to host workloads right? And then it becomes, how easy is it to kind of move things around in and out of these clouds, which you know. So we talked about this last last week, Bill and Todd, which was, you know, kind of some of what Newton’s is doing. You know the new tennis cloud clusters the idea that there’s a sort of a standardized platform that

00:04:29.870 –> 00:04:31.399
Geremy Meyers: allows you to do that

00:04:31.450 –> 00:04:46.429
Geremy Meyers: makes it easier. hopefully, because cloud is sticky. You know what you retool and refactor for one cloud does not exactly make sense in a different cloud. So you’ve got a retool again. There’s a cost to going that direction. So if you can move things around

00:04:47.150 –> 00:04:59.209
Andy Whiteside: I never thought about it. When you talk about Cloud, a lot of people, especially when you talk to, I ask, is just somebody else’s hardware and some other data center right? And as I see it out loud to myself, it’s just my hardware and maybe their software.

00:04:59.250 –> 00:05:16.409
Andy Whiteside: So they have to be their software. It’s just for their hardware and that other cloud that we’re taking advantage of. And and that makes sense in some cases. But, like you guys point out here, doesn’t it. Citrix is realized that Buying into the idea that everybody must go to the cloud. And that’s right, for everybody has.

00:05:16.410 –> 00:05:32.920
Geremy Meyers: It’s really been eye-opening. And now we’re starting to see the results within the customer base. Yeah, well, I think what’s really going to blow your hair back is, you know, we’re talking about the 2 point I as right, I mean, is, folks retire legacy window. I say legacy windows apps when they’re traditional windows apps right.

00:05:32.960 –> 00:05:42.420
Geremy Meyers: and then they replace them with cloud native, you know, a pads option. They just different modalities for these apps, I mean, I just think hybrid takes on even a different

00:05:42.830 –> 00:05:45.579
Geremy Meyers: tone than what we’re talking about right now.

00:05:45.630 –> 00:05:53.859
Geremy Meyers: It’s everything hybrid, basically exactly. And I think you also some 2 other things that kind of factor into

00:05:54.110 –> 00:06:01.840
Todd Smith: this cloud first for cloud native the cloud. Smart approach is, you know, the maturity of the organization right? So the customer

00:06:02.010 –> 00:06:07.319
Todd Smith: most customers who are smaller and have been around for less than 5 years.

00:06:07.810 –> 00:06:14.070
Todd Smith: They don’t have on premise data. They they have almost everything that they’ve done. It’s been cloud data

00:06:14.290 –> 00:06:24.160
Todd Smith: whether you’re talking about startups or whether you’re talking about. You know a company that’s been spun off that said, Hey, you know we don’t. We don’t want to go out and build out this infrastructure.

00:06:24.190 –> 00:06:36.419
Todd Smith: The second thing is, it’s the size of the organization. It’s larger enterprises. They’ve invested millions and millions of dollars into data centers that are amortized over 20 plus years.

00:06:36.740 –> 00:06:40.539
Todd Smith: that financially, it doesn’t make sense for them to move out of those data center

00:06:41.360 –> 00:06:46.459
Todd Smith: and and you mix those 2 factors together, and then you also mix in

00:06:46.540 –> 00:06:50.260
Todd Smith: the concept of you know the the the workforce

00:06:50.720 –> 00:06:55.070
Todd Smith: being a lot more agile, a lot younger.

00:06:55.240 –> 00:06:58.349
Todd Smith: where they don’t know what a windows app is. Sometimes

00:06:59.360 –> 00:07:03.699
Todd Smith: they’ve done everything in a web or saas based application stack.

00:07:03.990 –> 00:07:06.660
Todd Smith: you know. they don’t have to worry about the desktop.

00:07:07.500 –> 00:07:16.139
Andy Whiteside: They my my daughter’s in turning with us. And I got an email from our Hr team. I’ll go with an email I was supposed to respond to as if the email was the template.

00:07:16.500 –> 00:07:23.369
Andy Whiteside: And I looked there and said, You know, this is what I’m dealing with on daily basis. People that still think email is workflow.

00:07:23.780 –> 00:07:27.050
Andy Whiteside: And it shouldn’t be at this point in the next generation.

00:07:27.100 –> 00:07:34.969
Andy Whiteside: You don’t think by default, an email workflow is getting stuff done appropriately.

00:07:35.180 –> 00:07:35.950
Todd Smith: you know.

00:07:36.180 –> 00:07:43.820
Todd Smith: most people communicated when when we’ve starting to date ourselves here. But when we say that we started off and

00:07:44.670 –> 00:07:47.430
Todd Smith: the phone and memos

00:07:47.480 –> 00:07:56.080
Todd Smith: in Holy Joe envelopes where? Where? The that those are the ways that people communicate it. Then all of a sudden, we introduce email, and we introduce voicemail.

00:07:56.860 –> 00:07:59.980
Todd Smith: It’s now, you know, it’s yet another

00:08:00.060 –> 00:08:05.459
Todd Smith: loop in this continuous thing. Spiraling of the way companies are evolving.

00:08:05.620 –> 00:08:11.409
Todd Smith:  but, Andy, you’re spot on, you know, 5 years from now, we’re probably not going to be using email

00:08:11.610 –> 00:08:14.800
Todd Smith: email is going to be more of a, a backup

00:08:15.760 –> 00:08:21.200
Todd Smith: form of a of communication form of getting a workflow done.

00:08:21.280 –> 00:08:25.069
Todd Smith: that we currently have. I mean, everything is going to be form based and flow based.

00:08:25.850 –> 00:08:34.159
Andy Whiteside: Yup, Yup. So you know, it’s gonna take, it’s gonna take us people, our age. maybe slightly tech less technical people, our age

00:08:34.380 –> 00:08:38.809
Andy Whiteside: to retire so that the leadership becomes the next generation

00:08:38.880 –> 00:08:45.800
Andy Whiteside: that sees workflows as the answer which it’s got back from the service. Now, Conference last week I’m I’m all in.

00:08:48.270 –> 00:09:12.570
Andy Whiteside: Well, okay, so this is great. And how do we get to those workflows? How do we consume those work workflows? How do we assign those workflows? I think that ties into today’s topic. So you want to take that T up. And it was a great segue. By the way, explain why? Why? I mean that. Yeah, that was really a good segue. So the article we’re going to cover today is is entitled, Level up your Citrix Workspace environments with a new Ui

00:09:12.860 –> 00:09:18.779
Bill Sutton: this is covering some changes that Citrix is making to the user interface

00:09:18.830 –> 00:09:26.810
Bill Sutton: in the workspace app to help reorganize things and make it easier for users to navigate.

00:09:27.290 –> 00:09:55.869
Andy Whiteside: I I find this fascinating because there’s so many workspace companies out there and watching them try to come up with a ui that’s more conducive to the workflows and natural feeling to the end user. And it drives business forward. You know, I just struggle with how you do that. And I’m not a Ui guy. So I have no idea how to do that. Yeah. And I and I should reframe what I just said, this is actually the Workspace user interface from the cloud

00:09:55.870 –> 00:10:11.690
Geremy Meyers: perspective. Not necessarily the Workspace app, although I imagine it will reach that eventually right guys from Citrix.

00:10:11.780 –> 00:10:17.780
Andy Whiteside: So before we jump into that. When we brought up this topic, I feel like mine has looked a little different, and maybe

00:10:18.020 –> 00:10:44.119
Andy Whiteside: maybe I’m making this up. But maybe last night I logged in from my I. G. L laptop using the citrix workspace, and it did look different. But maybe I’m just making that up Jeremy. We looked at on my computer here a few minutes ago, and I did not have a new new new version. What’s What’s the path forward to get this thing we’re getting ready to talk about. So there is. in this blog post there is a way to get this turned on. There’s a podium form that you can fill out. So

00:10:44.120 –> 00:10:50.980
Geremy Meyers: it’ll ask you what your customer Id. Is in your store. URL. Again, if you don’t know how to find this. It is in your cloud.

00:10:51.050 –> 00:11:00.600
Geremy Meyers:  You can go into your cloud 10, and go look this up in your account settings, but ultimately you can fill out a form and actually have it turned on if you don’t have it.

00:11:01.020 –> 00:11:07.720
Andy Whiteside: Well, then, maybe I got ahead of us with that conversation. Let’s come back to that, since it’s in the actual blog. So, Todd.

00:11:07.900 –> 00:11:16.669
Andy Whiteside: why, why do you think Citrix is refreshing and changing the way the the user interface for the Works base is

00:11:16.980 –> 00:11:24.530
Todd Smith: I I I think, first of all, a lot of this came from talking with customers and hearing and getting feedback from our customers about.

00:11:24.990 –> 00:11:37.819
Todd Smith: They want to simplify the the user experience as much as possible. Right? They want to have one place to go to get all of your apps and services and data and things like that. Right? You want to be able to have

00:11:38.870 –> 00:11:49.589
Todd Smith: instead of having to go to different Urls. You want to have one single landing page. I think it is when we first started rolling out intranets and extranets. you know, it was that one web portal

00:11:49.780 –> 00:11:51.670
Todd Smith: to to jump, to.

00:11:51.850 –> 00:12:06.250
Todd Smith: to get access to. You know it could be a windows app. It could be a web platform. It could be a variety of different data sets. But it really kind of gave you that that one place to go. And if you look back, it was very.

00:12:06.310 –> 00:12:12.830
Todd Smith: you know, the 3 panel display used to be web interface. it. It was very

00:12:13.270 –> 00:12:15.560
Todd Smith: functional, but yet very

00:12:15.580 –> 00:12:19.439
Todd Smith: structured and static right. And it required

00:12:19.540 –> 00:12:32.519
Todd Smith: someone on the back end to go and have to manipulate what showed up in in any of the 3 panels right what showed up for icons. And if you moved an icon. It created a whole bunch of change for the user.

00:12:32.620 –> 00:12:48.159
Todd Smith: now move this forward to. When we introduced the workspace in the the old Citrix receiver, where we said, Hey. what shows up on your iphone will show up on your tablet will show up on your thing. Client will show up. It’ll have that same look, and feel

00:12:48.750 –> 00:12:54.030
Todd Smith: so once again responding back to what those users and what the feedback that we got

00:12:54.610 –> 00:13:04.499
Todd Smith: people nowadays want to go and say, Hey, I’m gonna hit the the portal, and I’m gonna I’m gonna hit my workspace. And I’m going to put the applications and the icons where I want them.

00:13:05.280 –> 00:13:07.929
Todd Smith: And some of it’s going to be very

00:13:08.450 –> 00:13:12.980
Todd Smith: user centric, right? Without a lot of you don’t have to open up a a ticket

00:13:13.120 –> 00:13:17.569
Todd Smith: to get an icon moved around on your desktop. Right? We’re we’re opening that up

00:13:17.590 –> 00:13:19.039
Todd Smith: and part of it is.

00:13:19.530 –> 00:13:24.950
Todd Smith: it’s also changing the way it looks and feels right where, you know, giving it a little bit easier on the eyes

00:13:25.280 –> 00:13:32.799
Todd Smith: lot, less requirements for for someone to to teach you how to go through it very much, you know, kind of

00:13:32.880 –> 00:13:39.329
Todd Smith: learning as we go, that that cognitive science of how people start learning new process.

00:13:39.580 –> 00:13:43.629
Todd Smith: they learn by doing. And if we make it easier for them to figure that out.

00:13:44.050 –> 00:13:47.010
Todd Smith: Hey, we’re gonna have a happier user experience, more adoption.

00:13:47.480 –> 00:13:48.220

00:13:49.100 –> 00:13:55.780
Andy Whiteside: Jeremy, how much of this is related to the lack of the needs for maybe some of those actions and other things that came out of

00:13:55.830 –> 00:14:07.229
Andy Whiteside: what was what was the the integration called where we started bringing in like action. The the the micro apps is what you’re yeah. So I guess you’d be cleaned up, too.

00:14:07.380 –> 00:14:12.849
Geremy Meyers: Yeah, yeah, I think that’s probably the half of this, for sure. So I mean, I think there’s 2 things to. This is number one.

00:14:12.900 –> 00:14:16.740
Geremy Meyers:  the workspace. Why, I needed a refresh because of

00:14:16.890 –> 00:14:21.539
Geremy Meyers: the fact that, you know, we’re not doing micro apps anymore. So that’s something that has been deprecated. So

00:14:21.550 –> 00:14:25.470
Geremy Meyers: let’s get that out of workspace and secondly, files

00:14:25.540 –> 00:14:43.520
Geremy Meyers: also gone from Workspace as well. So you know, we got to simplify the ui who pulled some things out. Maybe there’s a good chance to redesign what this looks like, which is happened then. Secondly, but we had to look this up because it was curious. You know, we introduced a workspace in 2,018. So this thing’s been out for 5 years, so to speak.

00:14:43.620 –> 00:14:53.019
Geremy Meyers: and in that time I’ve had customers come to me no less than 11 billion times to tell me, what am I going to get? Some of the groupings that I had with storefront on Prem

00:14:53.190 –> 00:14:55.840
Geremy Meyers: into words based.

00:14:56.200 –> 00:14:59.569
Geremy Meyers: by God, we’ve got it 5 years later, right? So

00:14:59.590 –> 00:15:19.159
Geremy Meyers: it was a chance to sort of redefine this. you know, I was actually in on some of the working groups. I I guess at some point last year, where, you know, there was a few different versions of this that were kind of floating around. I mean again, this is Ui. This is super impactful to what an end user sees. And so we gotta get this right? Because we can’t keep changing this

00:15:19.200 –> 00:15:27.380
Geremy Meyers: because that impacts our end users. Right? So a lot of customers wanted to know what’s the future of the Workspace, you know. Granted, you’ve got

00:15:27.400 –> 00:15:40.999
Geremy Meyers: studio and you’ve got web interface. I mean, you get the back end nailed. What are my users going to see? We’ve got some input. So you know, between the fact that we had to deprecate some things and the fact that we were pulling some storefront features into the cloud.

00:15:41.150 –> 00:15:46.849
Geremy Meyers: It was kind of a good time to just revisit the whole thing, which is kind of what we have here. Those 2 pieces.

00:15:47.690 –> 00:15:55.890
Andy Whiteside: Yeah, Bill, I have to assume for you this going back to a newer look. But some of the older concepts of how we group things together

00:15:56.040 –> 00:16:01.500
Bill Sutton: so familiar friends

00:16:01.580 –> 00:16:06.939
Bill Sutton: back when I was actually doing the implementations. And even now, as you know, users will log into the

00:16:07.590 –> 00:16:34.600
Bill Sutton: the workspace. Happen, they get a blank page, and they have to go over and say, Where’s where my apps were in my desktops? And and this kind of eliminates that in the sense that it shows them, you know, groupings based on the Admin. So we can help the Admin set that up for them, and then they can favorite things and keep them. Keep them in, you know, in the foreground, so kind of puts the noise in the background, but also has very aggressive search capabilities. So it’s a definitely a huge step forward. And and I think customers are really gonna like it.

00:16:34.790 –> 00:16:50.659
Geremy Meyers: Yeah, there’s something that you just said, Bill. that was the other thing that tried to get solved here as well. So with the old workspace, when you logged in for the first time, you sell nothing, you know. No apps, no desktops fine, right? Because what you saw when you first logged in was your favorite. So what what did folks do? Or they go hit apps?

00:16:50.660 –> 00:17:05.079
Geremy Meyers: They’d go find the the apps they need to use, they wouldn’t necessarily favorite anything. They launched the app. So what happened? The next thing they logged in it didn’t show their favorites. You could go click recent. But again, that’s a different click. So it’s also been included here. And I don’t think there’s a screen grab in

00:17:05.670 –> 00:17:21.219
Geremy Meyers: the blog post. But the first time you log in there’s a first time user workflow that lets you go through and highlight and click the apps that you want to favorite, and that’s what shows up now you can still do. I haven’t seen the documentation yet, but I got to assume you could still do things like mandatory apps.

00:17:21.520 –> 00:17:26.039
Geremy Meyers: in fact, I just read that so that it’s true, so you could force some things out. But

00:17:26.280 –> 00:17:31.330
Geremy Meyers: you know. I think the idea is to redefine the user experience as well from a onboarding perspective.

00:17:34.130 –> 00:17:50.740
Andy Whiteside: So this next section here talks about streamline app and desktop view. I think we’ve covered that. And then that’s what we’re talking about getting back to our our roots here, where apps desktops? Just a simple click. You didn’t like, Jeremy pointed out. You didn’t just show up on Page for nothing that you had to populate yourself

00:17:50.890 –> 00:17:53.060
Andy Whiteside: anything else to cover on that Todd.

00:17:53.990 –> 00:18:01.310
Todd Smith: No, I think it’s pretty much straightforward. I I do like the fact that we brought back some of the groupings capabilities.

00:18:01.980 –> 00:18:03.039
Todd Smith: you know, kind of

00:18:03.430 –> 00:18:10.019
Todd Smith: presetting some of the applications out there that people need to learn need to use when, especially as a first time user.

00:18:10.650 –> 00:18:13.200
Todd Smith: the other big thing is. you know.

00:18:13.490 –> 00:18:29.859
Todd Smith: everyone’s going to be using workflows differently, right and and personal work, right? Not not a not a process based work, for you know. Hey, what are the applications that I use every single day that I’m gonna you know. The next step, I think, is going to be more along lines of intelligently populate some of those things.

00:18:30.110 –> 00:18:32.610
Todd Smith: Hey? Here’s the applications. You use an awful lot.

00:18:32.790 –> 00:18:36.089
Todd Smith: and certainly from an admin perspective.

00:18:36.180 –> 00:18:39.239
Todd Smith: You know, I need this telemetry information with realized.

00:18:39.300 –> 00:18:45.429
Todd Smith: You know what applications are being utilized to most. So that way, I can actually put some resources to that.

00:18:45.550 –> 00:18:50.109
Todd Smith: And on the the of that is understanding what applications are never being used.

00:18:50.570 –> 00:18:56.069
Todd Smith: Why am I? Why am I paying for something that’s never mute?

00:18:56.180 –> 00:19:06.000
Todd Smith: yeah, those are some. Those are some critical things to to know from an administrative perspective as well. So it’s not all just about the user. You know, some of these things are, gonna be helpful for us on the admin side.

00:19:07.790 –> 00:19:15.820
Andy Whiteside: So, Jeremy, one of the sections in here, calls out Fuzzy. Search. I’ve never heard it call Fuzzy search, but it makes sense. What? What is fuzzy search? And why does it matter

00:19:15.850 –> 00:19:29.850
Geremy Meyers: so? I I guess, from a couple of different perspective. Number one. I think the old search. It kind of required you to be accurate. Right? If you’re looking for excel, you gotta type. Excel. If you’re looking for word, you type word

00:19:29.910 –> 00:19:38.240
Geremy Meyers: But let’s be honest. Some folks log in. They want they they want word. But they type in office right? How do you make sure the right thing show. Or, better yet.

00:19:38.260 –> 00:19:51.219
Geremy Meyers: just contextual. Or you start typing. In a word, you know, figures out the rest. I’m hoping I don’t know if it calls this out here. But what if you kind of fat finger excel? I mean, I’m not a to for spelling the wrong words over and over.

00:19:51.320 –> 00:20:03.080
Geremy Meyers: So even if you got close to typing excel, would it kind of assume? That’s what you meant, right? So you have to be super accurate anymore, which? Yeah, it’s gonna bug a little bit of me. But let’s face it. That’s just how we do.

00:20:03.390 –> 00:20:11.349
Andy Whiteside: Yeah. Me as a guy who can’t spell. That’s extremely valuable when that’s happening for me. And it seems to be happening more and more all over the Internet.

00:20:12.660 –> 00:20:21.620
Geremy Meyers: Yeah. By the way, there are certain words that I just cannot spell. Every single time I spell it I get it wrong. You asked me to spell the word acquire. I am going to booger that up every same time.

00:20:21.670 –> 00:20:27.919
Geremy Meyers: Yup, I will. Google a word you forget to see in there. I forget. There’s a C in there. Yup every single time.

00:20:28.340 –> 00:20:31.619
Andy Whiteside: So I get screwed up on you. I get screwed up when I type in receiver.

00:20:32.300 –> 00:20:36.170
Todd Smith: I can. I forget the whole I before E except after C type of

00:20:36.350 –> 00:20:38.690
Geremy Meyers: let me see how you were. Yeah.

00:20:38.780 –> 00:21:00.279
Andy Whiteside: with the buddy. Mine’s house. I don’t know. 25 years ago, and his wife, his girlfriend at the time was a school teacher, and she had had. He had a he was in sales. This is back when he had, like a a folder on top of his desk on top of his calendar at home. That said receipts to be misspelled receipts like crap. I’ve been this phone receipt all these time all this time.

00:21:01.030 –> 00:21:13.450
Bill Sutton: So Bill, assuming you read ahead, tell us about this new activity manager thing

00:21:13.460 –> 00:21:26.500
Bill Sutton: allows the user to see the apps that are running in the desktop sessions that are running from within the workspace versus having to use some other method. and then it looks like they can interact with them. So they

00:21:26.560 –> 00:21:38.530
Bill Sutton: have the ability to switch out for zoom to be able to, you know, click and switch between apps from the from the workspace interface itself. So really a a really neat, cool feature that I think again will will help end users.

00:21:40.000 –> 00:21:50.599
Geremy Meyers: I would say. It’s fine. There’s things like this where you go? Fully smoked, man, why wasn’t it this about a month ago? Right? Yeah.

00:21:51.520 –> 00:22:02.510
Andy Whiteside: And honestly, I I thought some of it had been because it was such a no brainer. And maybe it’s just the way I worked. And I’m in and out and gone. I thought a lot of these things. Yeah, they’re no brainers, things that definitely should be there.

00:22:04.150 –> 00:22:10.600
Andy Whiteside: Todd, it says at the bottom. And I know you’re a fan of this sustainability, and how this helps to achieve better sustainability. What does that mean?

00:22:10.660 –> 00:22:23.219
Todd Smith: Yeah. So so you know, getting back to those insights that that the administrators can actually get. what are some of the applications and resources that are no longer being used or not being used to their fullest

00:22:23.450 –> 00:22:26.670
Todd Smith: right? Why have those up and running? If you are never going to use them.

00:22:26.890 –> 00:22:34.249
Todd Smith: you know, as we’re as we’re continuing to look continuously, looking to improve.

00:22:34.600 –> 00:22:39.829
Todd Smith: you know the cost effectiveness as well as the the green initiatives are out there for every single company.

00:22:39.850 –> 00:22:43.719
Todd Smith: about reducing carbon footprints and things like that, you know.

00:22:43.830 –> 00:22:46.780
Todd Smith: if you’re not using something in a data center. Turn it off.

00:22:47.480 –> 00:22:52.489
Todd Smith: you know, reduce that power cost, reduce that cooling cost, you know.

00:22:52.670 –> 00:22:56.570
Todd Smith: And potentially, also, you know, I’m looking at from a licensing perspective as well.

00:22:58.500 –> 00:23:15.790
Bill Sutton: Jeremy, did I miss the section where it tells you how to go get access this thing at the bottom? Yeah, so I I did a little there’s more to come, Andy. So it sounds like, so just to answer a couple of questions. Andy, you said, how do we get access to this earlier? It looks like we are tech preview.

00:23:16.080 –> 00:23:17.440
Geremy Meyers: soon.

00:23:17.560 –> 00:23:30.949
Geremy Meyers: and you should get a notification. So this is actually pretty big if you’re a cloud customer which makes sense in this case. But you’ll get pops when you log into the cloud console. That will tell you about new features. So be able to look out for this one. So you should get a pop of this in your console.

00:23:30.960 –> 00:23:36.870
Geremy Meyers: There’s certain things that are tech preview that you can turn on from within your cloud tenant when you log in. So

00:23:37.120 –> 00:23:40.180
Geremy Meyers:  there is

00:23:40.310 –> 00:23:49.319
Geremy Meyers: 2 things, one The podium form looks like it’s tied to activity, manager, so that might be something. You go turn on there. But secondly, just be on the lookout and your cloud console. So

00:23:49.520 –> 00:23:54.549
Geremy Meyers: you log in some time. Soon you should get your pop to go. Turn this thing on, so that’ be where that

00:23:54.690 –> 00:23:57.179
Andy Whiteside: well I love. I think it was you to just set it it.

00:23:57.250 –> 00:24:11.300
Andy Whiteside: Maybe it’s Bill or Todd. Th, this is big, because this is what end users are. Gonna see? So don’t do this trivially. and I guess, based on what you’re thinking, Jeremy, is this something you turn on for yourself individually, or does your your administrator turn it on for the organization.

00:24:11.380 –> 00:24:21.020
Geremy Meyers: I got a I got a feel that this is probably something that would be organization wide. So when you look at some of the other features. They get turned off and on.

00:24:21.080 –> 00:24:30.090
Geremy Meyers: you know, things like files, things like micro apps, which I know are deprecated. Those are things that you could turn on, but that would be organization-wide, so I could imagine. This probably falls in the market

00:24:31.600 –> 00:24:38.059
Andy Whiteside: every time I hear some I say that the micro apps. I I thought Microsoft was a phenomenal idea. I just don’t think people ran with it the way they should have.

00:24:38.920 –> 00:24:44.370
Geremy Meyers: Yeah, that’s a it’s a great conversation, Andy. I I wouldn’t disagree with you.

00:24:44.900 –> 00:24:49.300
Bill Sutton: That sounds like it’s a whole separate session by itself.

00:24:50.200 –> 00:25:08.399
Andy Whiteside: okay, all right. So it says more to come. I know Jeremy and Ken. In a minute he was part of the the sessions talking about this change Germany cats. You can let out the bag on what to expect next.

00:25:08.480 –> 00:25:11.800
Geremy Meyers: There’s really sort of soliciting feedback around some of the ui changes. So

00:25:11.930 –> 00:25:16.890
Geremy Meyers: you know, I was kind of curious to see where we ended up landing. So this is pretty neat, actually

00:25:17.510 –> 00:25:22.369
Andy Whiteside: thought if you had a magic one, what would you want to see happen next in the workspace.

00:25:23.100 –> 00:25:25.229
Todd Smith: probably next to the workspace, you know

00:25:25.500 –> 00:25:38.250
Todd Smith: some way to get back to identifying. You know what are your common tasks that are happening right? So so maybe associate with some intelligence in there. So hey, it’s a Monday

00:25:38.710 –> 00:25:44.279
Todd Smith: Pre launch some of these some of these applications. When I first log into the workspace on Monday morning.

00:25:44.300 –> 00:25:47.060
Todd Smith: So you know, I’ll have

00:25:47.170 –> 00:25:51.739
Todd Smith: you know my salesforce. Instance. Pop up. Here’s my tasks for the week.

00:25:51.760 –> 00:25:56.439
Todd Smith: Kind of that micro app approach, except instead of launching the the actual

00:25:56.810 –> 00:25:59.400
Todd Smith: my graph itself. Maybe, you know.

00:25:59.690 –> 00:26:11.380
Todd Smith: here’s my favorites for the day, or here’s the you, some of the workflows. And once again it’s kind of driving towards that that workflow, that intelligent workflow approach. as we go.

00:26:12.440 –> 00:26:36.949
Bill Sutton: So, Bill, I’ve got some ideas I want to hear yours with the anything you want in the wish list. Well, one thing, obviously, I mean, I like what Todd said, and and it that. That’s definitely one thing that I would. I would consider the the other thing that comes to mind immediately is bringing these same changes to the storefront interface which earlier in the article, it did indicate that they are actively working on improvements, or whether or not all those improvements will make it here. Who knows? But

00:26:36.950 –> 00:26:48.200
Bill Sutton: I certainly think we’ll see some, if not all, of this or most of this come to the store fun, experience. But the Todd’s point. I I actually had a customer a number of years ago who said, when pre launch and such was announced.

00:26:48.200 –> 00:27:07.540
Bill Sutton: And put into the product He wanted to tie his H. I. D. Card readers to to to Citrix, so that when someone scanned out of the parking back into their office it could go ahead and pre launch their apps. I always thought that was a fascinating concept. I don’t think they ever made it made it happen, but certainly would be something that would be interesting.

00:27:07.830 –> 00:27:21.049
Todd Smith: Years ago Cisco had something like that for their hoteling space where, when you’d sign in into the the the kiosk at the front desk. It would actually direct you to the desk that was available for you.

00:27:21.110 –> 00:27:23.100
Todd Smith: and by the time you got there

00:27:23.180 –> 00:27:26.540
Todd Smith: your session would know. You know

00:27:26.900 –> 00:27:36.019
Todd Smith: what your closest printer is. It would give you. It would update your little work location. It would transfer your phone to that desk and things like that. So

00:27:36.450 –> 00:27:41.500
Todd Smith: and that was a very complicated system to put together.

00:27:42.150 –> 00:27:45.310
Todd Smith: and probably if you weren’t, Cisco is probably very expensive.

00:27:46.670 –> 00:27:54.440
Andy Whiteside: So guys, the and I may. This may already exist. So I may be asking for something I just don’t have turned on. I I want files to be there.

00:27:54.460 –> 00:28:10.479
Andy Whiteside: But I won’t. Files to be not just Citrix files share file now. I want one drive files to be there, and I want when I click on it for it to be really intuitive and and searchable within my on-drive files. So I don’t have to leave this one workspace

00:28:10.540 –> 00:28:18.999
Andy Whiteside: to go dig in the one drive further, and and then be able to launch something, either using M. 365 apps or

00:28:19.090 –> 00:28:23.259
Andy Whiteside: native app, or a, you know, published after Citrix

00:28:25.370 –> 00:28:28.789
Geremy Meyers: that. that’s an interesting

00:28:28.840 –> 00:28:30.760
Geremy Meyers: concept, Andy, I mean.

00:28:31.090 –> 00:28:47.669
Geremy Meyers: So I I just I wonder about once I see the files and I click a file like what I want to happen. Once I’ve once I’ve explored my on drive my Google drive. Whatever I’m using. You know, what’s that ui look like. Well, it’s probably editing within O. 365, right? Or it’s editing within

00:28:47.880 –> 00:29:14.059
Geremy Meyers: my G suite. maybe that is where, instead of files, maybe there’s a tie in with, and we’ve got the Sso. With the Workspace browser, you know. I can click, you know my files and have it open up my O 365 ui, my Microsoft ui! I can do single sign up on into that right? So maybe it’s kind of already there. It’s just not a files node anymore. It’s a to publish Sas app, right? That takes me right in may I see where you’re going with this? I’m trying to figure out

00:29:14.100 –> 00:29:37.730
Andy Whiteside: to wait a way to make that workflow seamless. So what’s on the screen here? And the the the files? One’s gone, which is fine. I guess I’d like to have it back. if I went to search Workspace at the top, I would like for it to search, not only Citrix files, but the ones by one drives file in my Google and all in one place, I can tell you, times a day I have to go to 3 different cloud storage areas to look for.

00:29:38.000 –> 00:29:39.559
Geremy Meyers: Yeah, that circle is real.

00:29:39.810 –> 00:29:40.550
Andy Whiteside: Yeah

00:29:41.420 –> 00:29:56.549
Andy Whiteside: the other one I’d like. And Todd made me think of this with you bring. I love it. If I had my my my outlook, calendar, or whatever my calendar is to somehow show up on the screen, either overlaid or whatever. Just while I’m here, I can be reminded, all you gotta be coming up in 15 min.

00:29:58.880 –> 00:30:04.690
Geremy Meyers: Yeah, it’s like maybe saying that because it’s staying. Sometimes it happens more often you would like to

00:30:04.790 –> 00:30:14.760
Andy Whiteside: or or for it to start flashing. Okay, you got a meeting starting in 10 min. You’re still over here and this other thing, you know, you can just heard me. I start every video. Sorry I’m late

00:30:15.610 –> 00:30:17.090
Andy Whiteside: and I’m I’m not trying to.

00:30:17.880 –> 00:30:27.840
Todd Smith: An. And I think the way to solve that is to continuously provide that it’s feedback to your partner or your Citrix rep, or you know,

00:30:28.520 –> 00:30:32.890
Todd Smith: you know, anytime you could ask what could be improved. you know. Provide that as information.

00:30:35.210 –> 00:30:40.229
Andy Whiteside: Well, there’s no doubt it will keep evolving in multiple ways. That’s how this stuff

00:30:40.540 –> 00:30:58.329
Andy Whiteside: that’s how this as a service stuff works. And then, as Bill is 20 out, some of that trickles down to the on purposes first, guys appreciate the time. Sorry. I’ve been gone for a couple of weeks. You guys have been knocking it out without me. I’ve got a bunch of podcasts to get posted excited to get those up and get the world up. Speed on what you guys been talking about?

00:30:59.710 –> 00:31:03.099
Geremy Meyers: Excellent good to have you back in.

00:31:04.230 –> 00:31:09.199
Geremy Meyers: guys, I appreciate it, and we will talk again next week. Thank you.