92: IGEL Weekly: IGEL Announces New Innovations with Citrix to Help Secure and Enhance Digital Work Experiences

May 14, 2024

IGEL, provider of the secure endpoint OS for now and next, today from IGEL DISRUPT 24 announced new innovations with Citrix, a business unit of Cloud Software Group, which enhance the security and digital work experiences of their mutual customers. IGEL announced that the IGEL OS will be among the first Linux OSs to deliver support for Citrix® Enterprise Browser, which works in concert with Citrix® Secure Private Access to provide zero trust access across virtual, web, and SaaS applications from a unified platform with common policies and observability. Citrix also announced planned Linux support with Citrix uberAgent®, which IGEL plans to support upon availability, enabling comprehensive endpoint monitoring of their devices.

“Citrix is excited to extend the reach of our security and observability solutions to Linux and to partner with IGEL on the integration of our offerings for our joint customers,” said Sridhar Mullapudi, executive vice president and general manager, Citrix, a business unit of Cloud Software Group. “Citrix and IGEL are enabling any enterprise that wants to secure their employees, IT environment and content while delivering a more secure device posture without compromising user experience.”

Host: Andy Whiteside
Co-host: Chris Feeney


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TELEPHONE_USER: Everyone and welcome to Episode 92 of hijab weekly and your host, Andy White. So I’ve got Chris Speedy with me. Chris, I am working from a hotel lobby. I’ve got meetings with service now here in New York all day to today, and I’m super excited about that. I’m excited about one helping. I jail potentially internally with service now and also helping you and your customers get integrated. So I’m going to I’m not gonna talk a lot. I’m gonna kinda ask you some questions and walk you through the blog. But get you to talk most of the time, because I am not in the best audio situation.

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Chris Feeney: Understood. We’ve all been there, and but the miracle of the days, and that we live we can work from anywhere. So let’s get after it.

00:00:41.730 –> 00:00:48.339
TELEPHONE_USER: Sometimes that’s a blessing and a curse. But we get stuff done, which I think is the most important part of the whole whole work from anywhere. World.

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Chris Feeney: That’s right.

00:00:48.860 –> 00:00:54.899
TELEPHONE_USER: So, Chris? Why did you bring this log forward to cover today? One week after a week and a half after? I don’t disrupt.

00:00:55.240 –> 00:01:07.779
Chris Feeney: Yeah, so very exciting. Of a number of announcements that occurred that week. We had 2 days of keynotes the first day was about the now, and the second day was about the next.

00:01:07.900 –> 00:01:26.789
Chris Feeney: and and so what was exciting to see is some of these, you know, despite the disruption that’s occurred in the industry. Really exciting to see some of the things that were announced from Citrix, for example, here, which we’ll talk about and what was interesting is obviously, we’ve been kind of looking at this trend of

00:01:26.930 –> 00:01:36.735
Chris Feeney: you know where things are going. We’ve talked about on this podcast many times over. About, you know, do is everything need to be served up through vdi, or just a browser for example. And so

00:01:37.343 –> 00:01:46.139
Chris Feeney: it was really great to see kind of Citrix announce several things that they’ve been working on. Obviously they’ve gone through quite a bit of change in the last year. But

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Chris Feeney: sometimes that helps focus and kind of

00:01:48.730 –> 00:02:00.845
Chris Feeney: bringing them back to their core expertise area. And so so one of the announcements that came about. Was delivered through.

00:02:02.526 –> 00:02:07.626
Chris Feeney: obviously there was a announcement plus an explanation, and and oftentimes a demo of it. So the

00:02:08.350 –> 00:02:11.460
Chris Feeney: first one that was mentioned was a citrix enterprise browser.

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Chris Feeney: or, I guess, referred to, maybe, as a secure browser

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Chris Feeney: which

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Chris Feeney: has a number of settings and configurations for locking down security. But

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Chris Feeney: what we talked about as we kind of turned our eyes into 2024. We’ve talked about this on this, podcast before the Igell preventative security model.

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Chris Feeney: And so this kind of fits right into this right? Yeah, go ahead.

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TELEPHONE_USER: Chris, I’m sorry to interrupt you, but I I really need to tee this up.

00:02:42.530 –> 00:02:56.190
TELEPHONE_USER: couple of really key key points, 1 one of which hopefully doesn’t come up as bragging. But I I am the person to introduce Island browser to ideal a year or 2 ago, and today. You gotta go get on the Igell ready program. Does your

00:02:56.300 –> 00:03:05.560
TELEPHONE_USER: your secure your enterprise, Browser? Is a very good security play that would make a ton of sense on an Ivr. Read only lockdown. Manage

00:03:05.570 –> 00:03:18.539
TELEPHONE_USER: Linux device. Meanwhile in parallel, I’m going to sisters saying, Hey, you need a standalone enterprise, browser. And of course they’re saying, Well, we have one. Well, they do have one. They have 2 things. Actually, they have the secure browser service

00:03:18.570 –> 00:03:30.950
TELEPHONE_USER: not to be confused with the enterprise browser, which runs local and doesn’t get delivered through a virtual app 2 totally different things but both result in improved security and less resources used on the back end.

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TELEPHONE_USER: So I really kind of want to get in front of the idea that those are 2 different things enterprise browsers, which Citrix has one. I think Google is gonna have one island has one but Citrix has kind of had their behind the scenes, and it invoked itself whenever you needed to do something that you did through the workspace. Now they’re gonna kind of surface that thing forward. And it’s going to be more evident that it is a browser. You know, an enterprise browser.

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TELEPHONE_USER: non consumer, browser, or corporate browser to be used to replace your consumer browser, which, as we know, has lots of opportunities to be exploited so I kinda want to tee that up big difference between such a secure browser service and enterprise. Browser and Citrix is getting on. Be on board with folks like Ireland that are really bringing that forward of a solution. That’s the front front driver of the solution. Not something that happens in the back end.

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Chris Feeney: Yeah, no, that’s a great point. And I appreciate you clarifying that because it actually goes in concert with really 2 things things that we’ve begun to see. Certainly what I’ve noticed in the last.

00:04:34.810 –> 00:04:46.260
Chris Feeney: I’ll go with 6 months or so. As we’ve begun to kind of hone in and focus on. You know the 0 trust architecture. We we created a new Federal team which I know is engaged with your your Gov side.

00:04:46.571 –> 00:04:51.700
Chris Feeney: And and there’s obviously a lot of things happening in that side of the world.

00:04:51.989 –> 00:05:11.649
Chris Feeney: And they’re heavy, heavily pushing and and trying to implement, a 0 trust architecture. And so what’s exciting to see is, you know, this general idea that a a, you also get a cloud networking has has changed right? It used to be on Prem, you know. Cables network all that stuff like that. But everything is now sort of hybrid cloud networking. We haven’t really talked too much about that. But

00:05:11.997 –> 00:05:28.362
Chris Feeney: we are starting to see some of those you know the sassy or secure Service edge type companies and in concert with the enterprise browser that Citrix has. They’ve also made an announcement to provide the Citrix secure private access, which is really cool. I know

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Chris Feeney: on a personal note I’ve I’ve bought a subscription to a private Internet access that I have used when I’ve traveled or given it to my

00:05:37.390 –> 00:05:52.520
Chris Feeney: my children. Hey, use this if you’re traveling overseas, or connect to some untrustworthy or whatever it’s actually coming handy, you know, cause you can route your traffic really kind of through multiple places around the world, if you need to. And so. But I think the general idea is that now you’ve got.

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Chris Feeney: you know, a company that has been doing this for 30 some odd years. You’ve got an enterprise browser along with a private Internet access to get you access to those those resources, be it, you know, virtual eyes, web or sas applications. So you’re a long time Citrix partners. So just your take on sort of these 2 announcements that you heard about a week and a half ago.

00:06:18.330 –> 00:06:29.889
TELEPHONE_USER: So you know these the Enterprise browser, of course. You’re tying that in with secure private access where you create this micro VPN back into the corporate environment without a full blown VPN,

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TELEPHONE_USER: yeah, that cause I can’t say how many companies are still out there with these wide open Vpns they allow into their environment with very, very little regulation or control.

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TELEPHONE_USER: It’s it’s a massive security concern well, I will go back to the enterprise, browser comment. You know, in conjunction with

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TELEPHONE_USER: these technologies coming forward as primary ways to do business.

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TELEPHONE_USER: Part of that is because we’re getting more and more likelihood that an organization can do a lot with Sas based applications. A browser based application applications delivered over some form of Http versus in your traditional windows app. And we look up

00:07:07.350 –> 00:07:17.781
TELEPHONE_USER: 10 years from now. We’re still gonna have legacy windows, apps. We’re still gonna need, you know, hosted resources that we present the application or the desktop workload, which in my head still an application.

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TELEPHONE_USER: but it’s gonna be more and more common that companies, you know, like Zintra that was that were born somewhat recently. We were born at 2012 could truly truly survive off of just sas based applications.

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TELEPHONE_USER: I would say you to a large large degree of integrity, to survive all, to survive all fast based applications.

00:07:35.660 –> 00:07:49.339
TELEPHONE_USER: The only problem is that I’ve got a bunch of legacy users that think they’ve got to have that application, the X 86 application. So we do have to deliver those to a virtual desktop. But if we force them to. We can get away with all staff applications. And finally the Uber agent piece.

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TELEPHONE_USER: which you know, we’ve been using Uber agent for a long time with a handful of clients, and if you’re a scope shop, it is a phenomenal way to measure the end user computing experience as well as the security associated with.

00:08:01.780 –> 00:08:11.970
Chris Feeney: Yeah, no, that’s the yeah. The third one that we wanna talk about. I think a couple of things I wanted to go back to what you just mentioned. Just generally using sas, right? I I think it’s

00:08:12.679 –> 00:08:19.140
Chris Feeney: it really has become all about the apps, right? The platform we think about, you know, in the last I’ll go with 20 years.

00:08:19.170 –> 00:08:21.849
Chris Feeney: you know, but we’ve seen the rise of

00:08:22.000 –> 00:08:27.369
Chris Feeney: of the iphone and and the mobile phone in general. But I think the thing that kind of

00:08:27.660 –> 00:08:40.409
Chris Feeney: turn me towards, you know the platform like that. And and you know there’s Diehards on Android, or whatever. But it doesn’t really matter. It’s really the apps, but not just the apps, like there’s some cool apps out there. It’s the usability of these things, and they keep getting better.

00:08:40.882 –> 00:08:52.190
Chris Feeney: Whether it’s, you know, doing expense reports, or you know, looking for travel, or or checking the weather or flights, or whatever like that for for those that travel, I mean, I

00:08:52.619 –> 00:08:59.859
Chris Feeney: and then the types of information but the usability to get work done in some cases, or find out information or look it up.

00:09:00.823 –> 00:09:02.109
Chris Feeney: You know.

00:09:02.854 –> 00:09:07.950
Chris Feeney: that doesn’t necessarily require that keyboard. And mouse kind of experience.

00:09:08.291 –> 00:09:14.830
Chris Feeney: But I remember, I I kind of couple of years ago, when you had your kick off in Nashville, I remember, like you know, what

00:09:14.890 –> 00:09:17.259
Chris Feeney: I’m going to deliver this presentation

00:09:17.530 –> 00:09:19.069
Chris Feeney: from a browser

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Chris Feeney: with the Microsoft suite. It was just pulling up Powerpoint from Edge.

00:09:22.760 –> 00:09:27.760
Chris Feeney: joining your team’s call that you had set up for those that were not able to join in person.

00:09:27.980 –> 00:09:34.889
Chris Feeney: and then just run it from there. And it it went flawlessly. It was fine, and I think we’re starting to see more and more of

00:09:35.210 –> 00:09:37.199
Chris Feeney: the browser experience

00:09:37.280 –> 00:09:45.919
Chris Feeney: versus the fat. There are certain features that are still based in the fat client kind of thing, and I think maybe ultimately some of those will be fully ported over. But

00:09:46.220 –> 00:09:50.389
Chris Feeney: a browser can. You can get a lot done with just a browser these days, and some of the apps.

00:09:50.480 –> 00:09:51.950
Chris Feeney: What’s interesting is.

00:09:52.710 –> 00:09:57.070
Chris Feeney: I think, what we’re starting to see is is Islands clearly capture, that there’s a market

00:09:57.690 –> 00:10:02.799
Chris Feeney: for securing that most common app. And if you look, I remember. So we we did

00:10:03.120 –> 00:10:09.170
Chris Feeney: a lunch and learn down in Jacksonville I was with. With your security guys there and island presented, and

00:10:09.500 –> 00:10:15.833
Chris Feeney: you know the most commonly used app in business is the browser, but it just hasn’t been easily managed. And

00:10:16.360 –> 00:10:21.993
Chris Feeney: and some of the cool things that you can do when you, when you control the browser, experience you lock it down.

00:10:22.360 –> 00:10:23.239
Chris Feeney: I think.

00:10:23.750 –> 00:10:27.289
Chris Feeney: that we’re going to see a massive uptick. And then, of course.

00:10:27.360 –> 00:10:33.509
Chris Feeney: I think we’ve talked about this sort of the long tail of windows. Applications is slowly kind of working its way downhill

00:10:33.610 –> 00:10:37.790
Chris Feeney: where old. Ultimately, you don’t necessarily need that to be installed locally in a

00:10:37.850 –> 00:10:41.710
Chris Feeney: windows. OS, you can just use a browser from any type of OS,

00:10:41.870 –> 00:10:44.060
Chris Feeney: so I think we’re kind of

00:10:44.650 –> 00:10:47.539
Chris Feeney: heading downhill towards that. It’s going to take a while.

00:10:47.570 –> 00:10:49.950
Chris Feeney: But these are the trends that.

00:10:49.950 –> 00:10:50.300

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Chris Feeney: See.

00:10:51.790 –> 00:11:10.500
TELEPHONE_USER: On that note, Chris. I’m again traveling for the first time in several months, really, for you know, customer visits. I’ve been a couple of conferences. But I use island browser yesterday on the plane, and I used island browser to connect to my citrix desktop through through an HTML Citrix Workspace connection.

00:11:10.560 –> 00:11:14.360
TELEPHONE_USER: So I literally use Sas through a sas

00:11:14.550 –> 00:11:19.500
TELEPHONE_USER: based or focused application to get to legacy x. 86,

00:11:19.630 –> 00:11:22.569
TELEPHONE_USER: and it all just kind of blended together in a seamless.

00:11:22.660 –> 00:11:24.210
TELEPHONE_USER: seamless experience.

00:11:24.210 –> 00:11:24.800
Chris Feeney: Yeah.

00:11:24.960 –> 00:11:26.280
Chris Feeney: what I love about this is.

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TELEPHONE_USER: From from an from an airplane.

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Chris Feeney: Yeah, isn’t that great?

00:11:31.280 –> 00:11:39.800
Chris Feeney: I mean, I was just thinking I was using an expense report. And I had to buy flight Internet on the way home from disrupt because I had a few slides to work on

00:11:39.970 –> 00:11:45.790
Chris Feeney: for presentation, and then I was going to be out for a few days for Pto. Before

00:11:45.850 –> 00:11:56.439
Chris Feeney: you know we had to. We had to submit that presentation that day. But it it didn’t take much. We’re just, you know. But while on the flight I’m collaborating with my colleague, you know, as we’re looking at slides and moving things around. And

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Chris Feeney: you know

00:11:58.330 –> 00:12:02.110
Chris Feeney: it was. It was, you know, super easy. I mean, we can work kind of, you know.

00:12:02.330 –> 00:12:05.299
Chris Feeney: from a lot of different places. But doing that from the plane

00:12:05.830 –> 00:12:10.250
Chris Feeney: I’ve done it with Rdp connections from the plane, which is super interesting.

00:12:10.615 –> 00:12:19.180
Chris Feeney: But what’s exciting to see is just sort of again. Some of these very cool technologies that that are starting to get more and more attention. But

00:12:19.685 –> 00:12:37.069
Chris Feeney: you know, and and obviously Citrix up there on stage kind of introducing some very cool things for customers that are able to leverage these capabilities. And and then you’ve touched on it earlier, the Uber agent, right? This is something that

00:12:37.210 –> 00:12:37.860
Chris Feeney: as

00:12:38.950 –> 00:12:44.019
Chris Feeney: you know, we’ve shifted more to that. OS focus and not the hardware.

00:12:44.510 –> 00:13:01.059
Chris Feeney: you know, one of the things that has is as as clear as and is, you need visibility, especially if you’re gonna be an Msp. Selling Igl, and you’re gonna be managing those devices. but even if not, you’re just a regular enterprise. You need something to be able to have visibility on what’s happening

00:13:01.180 –> 00:13:08.180
Chris Feeney: on those endpoints or in between, and then obviously tying into some tools you mentioned Splunk, for example, and so

00:13:08.543 –> 00:13:17.176
Chris Feeney: sort of leveraging that. And of course, what I love is some of the ideas we’ve talked about. You’re at a service now, you know thing you were guys awarded the service. Now.

00:13:17.680 –> 00:13:28.309
Chris Feeney: partner, reseller of the year, which is amazing cause I remember talking to Fred when you kind of really launched that like a year ago. It’s been awesome to see the rise of that. And and all the things you guys bring to the table. But

00:13:28.550 –> 00:13:32.070
Chris Feeney: service now is in a lot of customers, joint customers of ours and

00:13:32.460 –> 00:13:37.881
Chris Feeney: being the AI type stuff that you can generate. If there’s an issue can automatically begin, maybe

00:13:38.350 –> 00:13:48.319
Chris Feeney: opening tickets or or working towards a resolution without a help. Desk call. I mean, a lot of really cool stuff that you can plug into these environments. So I’m excited to see what you guys

00:13:48.350 –> 00:13:53.180
Chris Feeney: continue to do as a partner. It’s it’s amazing. Certainly in the last year. So

00:13:53.340 –> 00:13:56.350
Chris Feeney: I wanted to say congratulations to your team

00:13:56.460 –> 00:13:58.430
Chris Feeney: on that award. By the way.

00:14:00.410 –> 00:14:03.440
TELEPHONE_USER: It’s just an example of all this coming together

00:14:03.570 –> 00:14:10.269
TELEPHONE_USER: to provide modern solutions for customers that are gonna include things like AI and Saas apps are gonna be

00:14:10.300 –> 00:14:12.610
TELEPHONE_USER: big part of that story and having a

00:14:12.640 –> 00:14:17.289
TELEPHONE_USER: endpoints that’s capable of running those fast apps without being windows

00:14:17.400 –> 00:14:21.060
TELEPHONE_USER: gonna be key to the productivity and the security element.

00:14:21.060 –> 00:14:21.680
Chris Feeney: Yeah.

00:14:22.800 –> 00:14:23.460
Chris Feeney: Well,

00:14:24.140 –> 00:14:31.390
Chris Feeney: they said, that that’s for at least for today’s. Podcast and we’ve touched on kind of those 3 big announcements. From Citrix.

00:14:31.490 –> 00:14:38.290
Chris Feeney: We had about, you know, 20 different ones that were presented last disrupt

00:14:38.771 –> 00:14:44.686
Chris Feeney: and we can on future, podcast really talk about and highlight some of those things as well, but

00:14:46.150 –> 00:14:50.009
TELEPHONE_USER: To those in the future. So, Chris, the enterprise browser

00:14:50.210 –> 00:14:55.750
TELEPHONE_USER: from Citrix. Is it available through your app store today, or is there still some type of preview.

00:14:56.272 –> 00:14:59.810
Chris Feeney: It’s a great question. And since we’re on the podcast. I’m gonna

00:15:00.010 –> 00:15:08.420
Chris Feeney: I’m gonna check right now, and so we have a middle app store called the playground

00:15:09.058 –> 00:15:11.400
Chris Feeney: which is where things are

00:15:11.610 –> 00:15:15.019
Chris Feeney: right before they go to production. So I’m looking here, and

00:15:16.005 –> 00:15:17.400
Chris Feeney: it looks like

00:15:17.520 –> 00:15:23.090
Chris Feeney: the it is not yet there, so I think it’s coming soon. Let me check.

00:15:24.570 –> 00:15:28.869
Chris Feeney: We had a number of things, so we’ve got the Citrix EPA client. So

00:15:28.980 –> 00:15:40.799
Chris Feeney: there’s a Citrix gateway, VPN. Client, and then, of course, the workspace app. So pretty soon I guess we’ll we’ll see the Enterprise browser show up as well as the private Internet access and then the Uber agent.

00:15:41.710 –> 00:15:42.030
Chris Feeney: So.

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TELEPHONE_USER: I think I saw a couple of your team members playing with it the other day, so.

00:15:46.470 –> 00:16:14.219
Chris Feeney: Yeah, there’s a development portal that is sort of the the early part where we’re if we’re working with an Nigel ready partner, they will submit something, and then that’ll it’ll stay there. And then once we kind of get through some initial phases, then it’ll move to what’s called the playground where I, Joel, internal employees can can be looking at it or you know, we’ve done that before, like at some trade shows where we use an app that’s in the playground that’s not quite

00:16:14.230 –> 00:16:15.849
Chris Feeney: publicly available.

00:16:16.836 –> 00:16:20.060
Chris Feeney: So, for example, Island Browser is in the

00:16:20.507 –> 00:16:25.960
Chris Feeney: playground. It’s it’s soon to be released. I don’t know exact what the release date is off the top of my head, but

00:16:26.288 –> 00:16:42.351
Chris Feeney: but it’s sitting there right there, and there it goes through a couple of different tech previews, and then it goes to a release candidate and then eventually goes to the private public portal. Excuse me so that’ll be the case with the citrix announcements that we’ve had and

00:16:43.223 –> 00:16:50.610
Chris Feeney: when we launch, when we do the linkedin stuff here for this one. Hopefully, we’ll have some idea of when those can be available for customers.

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TELEPHONE_USER: Okay. Awesome, Chris. Well, Chris, let’s wrap it up with this one, and then you, you should be another blog that we don’t plan to do next time. Hope that won’t be in such a loud place. I apologize again for that. But, you know, getting stuff done and get more content out there on, out, I tell even there’s a little background noise.

00:17:10.859 –> 00:17:15.169
Chris Feeney: Alrighty man. Always a pleasure, Andy, thank you for for your support, your your partnership.

00:17:16.490 –> 00:17:18.189
TELEPHONE_USER: Until next time. Thank you.

00:17:18.190 –> 00:17:18.560
Chris Feeney: See ya.