70: IGEL Weekly: The IGEL Community Celebrates its Fifth (5th) Birthday!

Dec 28, 2022

This week we discuss the success of the IGEL Community and the value it has brought to the EUC community. We also cover the future and what the community has planned to bring more value to the current and future members.

Host: Patrick Toner
Co-host: Sebastien Perusat

WEBVTT

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Patrick Toner: Hello, everybody! Welcome to zoomtaker’s. I Jo Weekly Episode Number 70 hard to believe. number 70. But here we are, and i’m joined today. My name is Patrick Toner. I’m joined today by our co-weekly co-host Sebastian Parasat, who, of course, leads up the I jo community

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Patrick Toner: and it’s just a wealth of idl information Set how you doing.

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Sebastien Perusat: I’m doing fine. Thanks for asking Patrick. yeah, today’s a special day to me. But I will tell you a bit more about that in a couple of seconds. So thanks for asking. No, it’s good. We got to the first. No for the year a couple of days ago. but it’s already melting, so we’re coming back to degrees. Celsius would have to do my math on the phone night, but it’s getting pretty warm for winter. But yeah, we’re seeing this week that everything is starting to calm down a little bit. We are things. The business is also slowing down a little bit.

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Patrick Toner: So not complaining. All good on my side. What about you? Yeah, Same here, you know it’s it’s funny this week in in sales when you’re in the sales world. So that that week before Christmas everything just falls off a cliff right as far as customer engagement. Most of your customers are

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Patrick Toner: taking Pto. Everybody’s getting up for the holidays, you know. If if you know a lot of lot of companies are, you know. If they have a yearly a calendar year budget cycle, They’re kind of at the end, so they’re they’re going to make a purchase. They’re probably pushing things. Hey, let’s let’s read.

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Patrick Toner: Let’s sync up in January right? And so it’s always a slow time. I was, you know, a little fun story back when I was in healthcare. You know, we we basically everyone in my entire department would take Pto on the holidays, and we had quite a bit of Pto. It was really very generous pto structure.

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Patrick Toner: and there was me and one other guy who just we refused to take Pto. Those weeks, and the reason is because

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Patrick Toner: there was never anybody there like I would. I would go into the office, and I remember it would just be me and this one other guy, and we’re in this wing of the offices, and literally you’d have to walk up. We had these motion censored lights.

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Sebastien Perusat: and then we just start turning off everywhere, so we’d have to get up, wave our hands around, turn back on, and I got more done in those 2 weeks it was most about my most productive. I had nobody to bother me, nobody to come and interrupt so. But yeah.

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Patrick Toner: so it’s always. It’s always a fun time a little bit of downtime. It’s good, you know. Get to spend a little more extra time with the family, you know. Of course, put some things together that you know you’d be giving to your kids in a in a few days here, so there’s all kinds of things to do. So. It’s all good.

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Patrick Toner: By the way, Steph, I don’t know anyone who’s watching, I said, but you came on. It was very dramatic. I saw the the shades of your windows slowly lowering

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Sebastien Perusat: automatic way to enter into the podcast. Are you really wanting to know what it did? Just before we start the podcast. I did a firmware update, and that’s not an automation. I just uploaded the 5, and that has the content that some

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Sebastien Perusat: programs are running on the first boot, and that’s what just happened. They just was just closing. So that’s a reason just you gotta get it. That’s that’s pretty cool.

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Patrick Toner: well good. So so you know, I know today we have a special episode, you know. Hey? It’s number 70, which is pretty awesome, you know. closing in on number 100 rapidly. but you know 70 episodes, I jo weekly that’s not the only thing. Today we have another Major Milestone. We’d like to talk about. so i’ll just let you go ahead and announce it

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Sebastien Perusat: lovely. So let me share my screen for those of our listeners who are already watching the video recording. So let me share the left part of my screen.

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Sebastien Perusat: and you should see in a couple of seconds the flight of the topic of today.

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Sebastien Perusat: because I’m really proud to announce that the azure community is turning 5 today. So on the twentieth of December 2,017 dashing community was founded. Let me just rest on the slide mode. So, Patrick just just confirmed that you’re seeing the slight and of that perfect so

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Sebastien Perusat: we turn just 5 today, and I just put itself some information together, so we’ll let’s say, leave a little bit the hardcore technical discussions that we have usually on that on that podcast

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Sebastien Perusat: to make a kind of sum up about what happened in the last 5 years

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Sebastien Perusat: for the listeners who joined already the last session of the 2,021. I already had a kind of similar yearly review about what’s happening at the community

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Sebastien Perusat: today will be a little bit different. So that’s jump in. And I prepared a few slides. So it’s it’s a lot we would not cover everything, because some parts are also used for the meet up that we would have to date with the outside of the that you community itself. But you’re this not getting it as kind of a teaser before everyone else.

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Sebastien Perusat: So we’re celebrating a bit of history about the agent community for for those of you who never heard of it.

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Sebastien Perusat: We created 5 years ago a community based on slack

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Sebastien Perusat: which you can join by join Dot Ij. community.com where we are talking deep dive tech stuff, helping each other, sharing information, sharing news, but mostly trying to support any kind of end user computing space questions

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Sebastien Perusat: where it came from. So if the early, very beginning of the history is

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Sebastien Perusat: just an announcement in the community on slack by our

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Sebastien Perusat: not very own anymore, but still a very good friend of us, Douglas Brown, Who created the education and the first announcement, what! You are getting on the screen. So we’re really just 5 years now or later on, and the topic that we are covering there are still the same. We’re still getting the same committee, chitchat gifts, and funny memes, and all that stuff

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Sebastien Perusat: beside all the technical stuff.

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Sebastien Perusat: We were

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Sebastien Perusat: 280 members at the date of today.

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Sebastien Perusat: 5 years ago.

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Patrick Toner: Then I think I can’t. I can’t help but overlook that that last slide there. That’s a you know, 218 members talking about a very important topic, which is what is your favorite Christmas movie. And

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Patrick Toner: I see that Stewart said, Die hard.

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Patrick Toner: Yeah, that’s an endless debate, you know. Is it a Christmas movie, is it not?

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Patrick Toner: I? I think it is. I don’t know. I don’t know what to me. It is for me any listeners, If you have an opinion on this, we’d love to hear. But I I i’m definitely leaving die hard as a Christmas movie. In fact, i’m thinking maybe I need to tell my wife we should watch it

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Sebastien Perusat: tonight. But anyway, let’s let’s. I don’t want it to, maybe maybe without the really a young children. But that is definitely a good plan after after that for sure. Yeah, that sounds better to me. But yes, definitely. So you’re just getting some community teacher right? And it it was just a small amount of members from the end of the competing space, who duck were able to to invite. And so people are joining.

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Sebastien Perusat: And then I did this for 2,018. That was just a couple of months later. to be more precise, one and a half months later the efficient announcement we’re at at our internal kickoff, and then, in the second step at our first disruptive event in Munich. And that’s where I also start to learn about, hey? There is not a documentary. Let me join in.

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Sebastien Perusat: so I wasn’t. I have to admit the early adopter guy who was there from the beginning on. It took me one half month to join.

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Sebastien Perusat: I have to admit.

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Sebastien Perusat: But there we were ready to 367.

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Patrick Toner: That picture by the way the picture you had up there is that from sales kick off in Munich.

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Patrick Toner: Yeah, you do. I was there. I I just want everyone to know all the listeners, Sebastian. I think you won like maybe 3 awards that day. I think your name just kept getting called. I was like man. This guy is really done well this year. so I need to look for it.

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Patrick Toner: There you go. I did a lot. Yeah, so said was definitely a top match before he moved into his role in the community. No doubt about it.

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Sebastien Perusat: And then I lost my soul.

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Sebastien Perusat: or, to be more precise as salt muscle. No. Just kidding. Yeah, it was it. It was an amazing night. honestly, I I have to admit I didn’t put it on the screen because i’m more pro than anyone out there. What side? But it was the 2 only pictures that I had. And then I asked our marketing. Hey, do we have some pieces about this kick of 2,018, and fun. Fact, it was before we move to office for 65 and sharepoint online

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Sebastien Perusat: so no the 200 P. That on my presenter phone. So yeah, I’m it’s just a coincidence. But thanks for putting that out, Patrick. I appreciate you. Got it

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Sebastien Perusat: then. A year later we had again a disrupt hard to believe, but we were again there, and the first insider and extremely technical people from the committee. We’re invited to talk about the community in one on Once in testimonials, we recorded for our ig.com website

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Sebastien Perusat: with internal meetings and so on. But they are already with 1,469 members.

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Sebastien Perusat: So just in one year it’s a huge increase, even if we top it a year later, we think about the year 2,020. So again I’m always taking the disrupt because beginning of the year. A lot of announcements, a lot of information i’ll share, and they are.

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Sebastien Perusat: It was, I must say, the best event in the space I ever attended but you you with the right, and that you? Yeah, I was. I agree. That was excellent. They had the rock band right with the fire shooting up, and there was like, exactly obviously right before Covid.

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Patrick Toner: yeah, I mean literally right before Covid started. but you know that that was the last that was the last like great great event, I think I was at before

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Patrick Toner: and for all that happened. So yeah, excellent time is the disrupt 2020.

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Sebastien Perusat: Yeah, I I have to say last time. I have seen a lot of codex, because in that time we had a lot of Zoom Meetings. We had a lot of virtual come together.

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Sebastien Perusat: but we never met again in person. So we are really looking for for the next disruptive in 2,023 don’t want to hijack that call for making promotion of this rock events, but just saying, I really can forward to meet again all the collect that coming from around the world for internal kickoff.

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Sebastien Perusat: and there

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Sebastien Perusat: again we shared a lot of technique and knowledge, and we shall, the as a community love. And there we are already 3,079,

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Sebastien Perusat: and then I mean it’s not a big surprise. We are all in the same situation.

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Sebastien Perusat: Covid hit it. In. And

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Sebastien Perusat: we had to move a lot of people to the to the home offices we had to in a lot of icg services from the perspective we had the Udp pocket, which was a huge success in that moment. And that’s where the community took another role in not being just a kind of fun place to ask questions.

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Sebastien Perusat: but how to help people, how to support people who are maybe living in the Us. But having people and family, and in Germany, and want to get in touch with them, so we tried to build some bridges. There was really a tough time, but I guess we made the what a little bit better, just a little bit.

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Sebastien Perusat: and then 2,021 through Covid situation. We were still in the TV workers, and our disrupt events was in. zoom. I just made the picture of my caps sitting sitting on my legs me watching Jet and

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Sebastien Perusat: I got his name the storyteller duckily. coming back now telling us about the the kickoff and the disrupt and the same time meeting all my colleagues via zoom and not in person anymore. And then

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Sebastien Perusat: guess what? We passed 5,060

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Sebastien Perusat: 86 members.

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Sebastien Perusat: So that was a moment where we had to use increase it was about plus 20% compared to the years before, and we were thinking, hey, that would it would never go

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Sebastien Perusat: back to normal. But it did, and that’s so definitely something that would help us, because as soon as people came back to the office also, we understand all the windows devices who are configured in a really fast way with any kind of security. Services had to be

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Sebastien Perusat: be secured again.

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Sebastien Perusat: went back to the office, and had to get agile OS install or insult, the latest unified communication solution, and that’s where the actual community again will try to have people.

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Sebastien Perusat: and then 2,022 thanks.

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Sebastien Perusat: Whoever made that possible. Co. It was more and is gone.

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Sebastien Perusat: I said.

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Sebastien Perusat: and we are travelling again. We are our first disrupt on 2 events, and there. That’s the reason why I took that that one and the the real one. We pat the 7,800 members

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Sebastien Perusat: not coming back to today and not making a big surprise about where we at the moment. I just i’m just sharing a report that we are showing internally. So just a small overview about a big report that i’m getting and refreshing every week.

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Sebastien Perusat: But we have 9,300 right now, and you see on the graph for those of you who are watching the video that we have in.

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Sebastien Perusat: Like. I said, not a big surprise at January, the twentieth 20,

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Sebastien Perusat: and we are still keeping the same pace more or less a little bit less than last year and the years before. But we are still having 6 to 7, your members per day, which is good to be honest.

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Sebastien Perusat: So yeah, and there was one extremely important part of the repo that I would like to share with you the community satisfaction. So customer satisfaction and Nps call are 2 extreme important metrics that we are trying to get regularly, and that you can asking people.

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Sebastien Perusat: Hey, Are you happy with us? Can we do something better? Is it something we are not happy with?

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Sebastien Perusat: And that’s a result. So getting a C step see set sorry customer, satisfaction factor of 94 is incredibly high, and I’m extremely proud of everyone who, is having us to achieve that number, we have 93 just before that for months, maybe one year

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Sebastien Perusat: and same on Mps, where at 80 will just part the 81 since one or 2 weeks so really big. Sh it out to every listener who is oriented to, who just posted makes just one message to have someone as well. That’s

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Sebastien Perusat: you.

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Sebastien Perusat: Success?

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Sebastien Perusat: And yes, that’s where we were. Why are we? How we are at the moment we have a mission, and that mission is on the screen. It will just read it, because it makes it easier for the listeners who are, listen to the podcast

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Sebastien Perusat: to create an exceptional member experience that rises above. But our customers and partners expect and leave them inspired, highly educated, and with a sense of being a part of the age of feminine.

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Sebastien Perusat: and I must admit that it’s still

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Sebastien Perusat: warm my heart to to read that because it really reflects to 100%

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Sebastien Perusat: how we are interacting

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Sebastien Perusat: between each other and that your community between humans.

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Sebastien Perusat: Yeah, man, I I think you know. So that’s awesome. I I I didn’t realize it was over 93. What was that. Number. Could you go back to that real quick that was, I think it was 93 sure. 95. You mean the customer.

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Patrick Toner: I mean that’s just incredible to to have I mean closing on 10,000 members. you know it’s one of those things that I think you know. But even when I was at I at I gel, and even at here’s integral. You go back because, you know, i’ll basically it’s the number one tool. I said this, you know quite a bit kind of the number one tool in the tool belt. If you’re a Nigel admin

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Patrick Toner: is this user community. It’s an incredible resource to be able to, you know. Go out, collaborate with other users that have, you know, similar environments to you. Maybe you’re in health care, and you’re managing in Prvada, and you’re managing, you know. Fill in the blank hardware vendor

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Patrick Toner: like there’s probably a dozen others in that community that you you put a message out there. They’re going to reply. You can collaborate. Hey, what are you doing for this? Oh, i’m doing this, Say, I’m having an issue here. how do? How how can I fix this?

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Patrick Toner: Someone else will reply, hey, I did this. This is how I fixed it. It’s. It’s really an incredible resource. And to be closing on 10,000. It’s just incredible.

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Patrick Toner: so yeah, kudos to you guys, it’s been. It’s been an awesome ride

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Patrick Toner: but i’m always always having to refresh in my mind. Hey? How many members. Is it because I tell the people, hey, it’s over. I just told you the customer. I think yesterday it was over. It was about 8,500. So i’m already. You know i’m already way off. So which is a good thing. Good.

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Sebastien Perusat: Yeah, yeah, I mean it’s

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Sebastien Perusat: it. It’s still a little bit of work to get there. because

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Sebastien Perusat: we were in the position where yeah, we had the we had to covid it in. People we’re talking about, hey? Why can I get to? What can I get? Documentation and people were just joining without us having to do any kind of paperwork in the in the background. But now that Covid

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Sebastien Perusat: that’s a I would not say it disappeared that on the right so. But it is it not as effective as as it was in the 721 and 2,020

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Sebastien Perusat: we have to to bring the people to that community, and that’s where we start a few process. I would not go to deep into that, because i’m not sure if I have a a slide that can show you on that, but I can just tell you. we start with Linkedin campaign. We started with mailings. we went over at the events managing and having people sharing the azure community brochures and stickers. And just yeah, sharing that to Committee brand to the market. and it’s

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Sebastien Perusat: still a lot of work to do, and it definitely is my it’s on my plate. I have to to achieve that. It’s enabled the people to share a larger community love. So we are we going

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Sebastien Perusat: back on track, should I say? But we’re still a lot of work to do. But we want to path in that to 10,000 in the first step, and then let’s see what the next goal will be. But 10 to 10,000 is definitely Michael, that I want to reach at the early of 2,023

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Patrick Toner: awesome.

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Patrick Toner: Yeah, you know it’s it’s funny, my first I want to say this: my first 2 months or so at I gel back in 2,018 I met Doug. So they they flew, dug in from Germany. we did a northeast rhetor where we did. You know it was like Philadelphia, New Jersey, New York, and Boston.

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Patrick Toner: And you know, we had all these different, You know the Citrix people were involved. It was actually sponsored as a Take her organize the whole event. And

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Patrick Toner: you know, it was the early days of my job community. It was still fairly, you know it was. It was growing, but it was I don’t remember what your slide said. 20. Your team was. But point is, you know I meet Doug, you know he’s telling me all about the community what they’re doing. The you know the idea for it, and I thought it was a good idea.

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Patrick Toner: I never thought it was going to be like this, you know 10,000 users. I mean it it just so useful. I I guess you know it wasn’t until I really

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Patrick Toner: The more and more I use the community, the more and more I got involved in the community talking to people.

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Patrick Toner: you know, hearing customer feedback like, hey? Yeah, I got this from the community. as opposed to having to go to support you. You really start to see the value

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Patrick Toner: of it. And it’s truly remarkable the way it’s grown. And of course, Doug you know, for everyone listening. Doug Brown, I was with that you, I guess, about 4 or 5 years has moved on to control up where he’s doing. He’s kind of doing this all over again for control up

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Patrick Toner: I saw some buzz on linkedin about that the other day people, you know get in there some, you know, certification or something through the community. And yeah, there, there’s just a huge value. I wish more technology companies would embrace this

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Patrick Toner: that seats that Csat Square right there of 94 is just

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Patrick Toner: that’s that’s super hot. I mean to have that type of customer satisfaction score.

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Patrick Toner: And and this is, this is what customers want. That’s just something that if more technology companies would listen

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Patrick Toner: and they would take a look at this as a case study, they would say, You need a user community. You need to have something like this. If you want to have a you know, a growing user. Base.

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Sebastien Perusat: I I. I would even say that existing communities could maybe rethink their approach, because i’m also part obviously of a lot of communities, and we are still having the same situation where we have person on us on us are for me rolls instead of the committee, where people who are joining, asking a question, getting an answer and meeting again. And then we have a lot of different personal people who are there on a weekly base on a daily base, who want to have each other want to share. Also know that you want also to get the noise from other people

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Sebastien Perusat: that the kind of people I would like to leverage and to enhance even more. But at the same time

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Sebastien Perusat: it’s. I know how difficult it is to moderate a community, and I know that there’s a company. I’ve seen that as a kind of nice add value which has to be cost free in a perfect world. and should be used for making publicity about the product, about the services.

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Sebastien Perusat: But we’re losing the I would say the the objective about what the community should do

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Sebastien Perusat: being a helpful and kind place to exchange information.

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Sebastien Perusat: And if you have that that focus on, and if you don’t lose it.

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Sebastien Perusat: i’m pretty sure that yeah, you can definitely make the world better, because it’s not only having technical question, but sometimes you have also personal your friendships for, getting getting engaged there, and I cannot tell how much extremely warm and emotional moment we had in 2,000 22,021 people who died who

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Sebastien Perusat: we’re obviously leaving the company, or people who get married got children who made the announcement of the larger company. So there’s so much different emotions where we went through the year 2,000, 23,022, that

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Sebastien Perusat: it’s more kind of

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Sebastien Perusat: how should I call it a family? It’s it maybe is not right term, but it’s really a huge friendship that is happening over there, and I have to admit that’s not something that I shared on the on the slides. But I can tell you one thing.

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Sebastien Perusat: I just had to delete 2 posts in 5 years.

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Sebastien Perusat: because of

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Sebastien Perusat: I would not say, not being kind or being rude, but where it it it wasn’t okay, to pull that it was. Some one thing was a political thing. The other one was the Covid thing, but

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Sebastien Perusat: everyone is kind.

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Sebastien Perusat: friendly, and extremely helpful, and that’s something you cannot buy because it Just

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Sebastien Perusat: if you have such kind of human beings in your community. You are blessed, but you can also have something absolutely different. And we are just trying to analyze that kind of discussions and and have situations to make something better. So yeah, long answer to your point. But yes, I which you want to pass on, and

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Sebastien Perusat: I must say, even if it’s not part of I do any more. I’m definitely, extremely thankful for what to do shared, and to which kind of mentorship

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Sebastien Perusat: he delivered also to me.

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Sebastien Perusat: and I wish him obviously all the best at at control up. So that was just a small small cooler to him. In that case.

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Patrick Toner: shut up, Doug Brown. If you’re listening, we we love done here at the definite, the podcast. I guess I could say well, you know so so said you mentioned 10,000 is kind of the next benchmark, right? And I I think, looking at the way this is trending it, you know, I would say, if you’re not 10,000 by February, March. I’d be surprised just the way this thing is exploding.

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Patrick Toner: I don’t want to. I don’t want to see no credit. But so so where do you see it? Going from there? I mean. So you let’s say you hit 10,000. But you’re absolutely gonna do where you. Where do you go from there with the igl community? Wh what’s the what’s the what’s the future? Look like? If if you could just

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Patrick Toner: you know, Fill us in on the the thoughts of the leadership there.

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Sebastien Perusat: Give me 10 min, and we will reach the vision, for to them 23 and and the last slide, if you wouldn’t mind, but I can definitely answer a few things already. Now

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Sebastien Perusat: 10,000 is one goal. But obviously we have all the cards to to achieve. And one thing that is on my list for 2,023, and that’s not a big either, because we already made some announcement about the around the 2 disrupt events happening in national and in Munich

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Sebastien Perusat: we we we are trying to bring the brand. I will user groups power by Ju community to the market. So we want to have our own angel user groups launch in 2,023,

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Sebastien Perusat: where the goal is obviously to share the same technical, deep dive kind of information with the market on site, face to face to people. And so we are delivering that in North America and in Europe at the to the 23, so that just a small teaser.

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Sebastien Perusat: I have a couple of that at the end of the slide. But that’s one thing I can already mentioned right now at that point.

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Patrick Toner: Okay, very good.

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Sebastien Perusat: So the mission must be be thought we had some goals and objectives. I would just go through a couple of of things there because it’s just one bullet point after another.

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Sebastien Perusat: but one extremely important thing is, if you look about what we achieved at

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Sebastien Perusat: the next slide, or let’s say, in 2 or 3 slides, you will see that most of the objective being a magnificent smart mountain to the community.

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Sebastien Perusat: A place Members want to hang out the

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Sebastien Perusat: fastest and most accurate way to get support on Niagara beside the official Aja support, obviously

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Sebastien Perusat: a place for great conversations happening about ecosystem highly visible boss online and offline. I need to keep idle and let’s support the challenges

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Sebastien Perusat: and develop new ideas.

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Sebastien Perusat: well organized and highly searchable.

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Sebastien Perusat: stuffed by agile and practice as a weapon and support, says, etc.

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Sebastien Perusat: It’s not overlaid compared to it’s, and invited by corporate marketing, and last one i’m more there for creativity and invest for technologies worldwide.

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Sebastien Perusat: I have to say

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Sebastien Perusat: I’d never say that we feel free everything because i’m, I’m always thinking that we can definitely do better, and there is always room for improvements.

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Sebastien Perusat: But I would say that from the goals that are there and written down budget. By the way.

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Sebastien Perusat: we are pretty close to what we defined at the beginning of, but that’s some of that in in a couple of seconds.

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Sebastien Perusat: so no, I’ll just start at a small quiz. So you don’t have to answer obviously every every point. But I just want to share a few fun fact about the edge of community before going at the end of the of the presentation. So you might know that we have an ideal insider award, but with the living one time per year. So that’s our own very important persons or vip program in the Aja community.

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Sebastien Perusat: This inside the groups is obviously being awarded every year. So we have changed to have people leaving got people joining, but who have a small core group of people who are there from the beginning on until today.

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Sebastien Perusat: So what I I mean, You know most of them, Patrick. But would you have one name where you’re saying, hey? That could be the internal positive first the first message in the community.

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Sebastien Perusat: If not

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Patrick Toner: Oh, wait, i’m sorry i’m sitting here talking on mute apparently that’s that’s a thing that still happens. so yeah, I mean it’s no, i’m sure. So you’re at. So the so it’s actually the first post ever in the agile communities for the first insider who pulls

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Patrick Toner: man. I don’t know. I’m gonna go just because these top of mind for some reason I I saw some of the some of the pictures. I’m gonna go with David Prowess.

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Sebastien Perusat: the image close to him closely. It was just 2 days in between. But there was Kyle Webster. That was my second guess.

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Sebastien Perusat: You see, it’s a I mean Karl is always extremely fast. I mean not saying David is slow. Not at all, David. Beak this to you, by the way. but in that case what’s called was a little bit faster than David

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Patrick Toner: then, which end what inside is posted. Second, I think I already guessed this one. David Pratt. How’s that?

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Patrick Toner: No, i’m just gonna get the same for everyone at this point, because if I if I don’t say David prowess for the next one, it’ll be

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Sebastien Perusat: my paid. Yes to is an extremely kind person, and helping us a lot in his different positions

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Sebastien Perusat: at it’s always fun to check with him, not saying that it was not fun to to talk with Kar, because i’m reading all he has articles on Porsche. It’s an amazing work to do is really from there to talk with. By the way, I never met all of them in person.

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Sebastien Perusat: So i’m just meeting them in slack and the edge of community. So i’m really hoping to see them in national next year.

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Patrick Toner: By the way Stewart did still create the idle experts website.

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Sebastien Perusat: That’s a really good one. No, it wasn’t to to be more precise, and after to to think back. It was a Daniel Dugata. It’s kind of barren’s and a couple of or a fact heightened Sorry forgot to mention him. and I would have to double check

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Sebastien Perusat: that. The freedoms that come to mind. But I have to say so. If I forgot someone I I know there was more. but I would have to double check

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Patrick Toner: little Easter egg there. By By the way, there’s no one ever talks about that website, but itel externs.com. There’s some pretty cool stuff on there, some nice little guides, and how to’s.

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Sebastien Perusat: especially in terms of 802, one X certification enrollment. That’s one of the most

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Sebastien Perusat: well written documentation that I have ever seen, and i’m including their Microsoft and every all the window product that that that that product.

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Sebastien Perusat: I agree. I’ve shared that. I’ve shared that many times, you know, configuring 8 or 2 dot one x from that website.

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Sebastien Perusat: Yeah, I I honestly, I love it it wasn’t down here, if I remember right, and that was I’m. So referring to it today, even if there is more with really small changes, but still the main route to follow is is the same, and it’s extremely powerful for people who never have thought about that topic. I agree

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Sebastien Perusat: next one, which member of the year, because we talk about the agile insiders, we have the aggregate piece, but we are also member of the year.

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Sebastien Perusat: Who? Where the first pearls Sorry, Who was the first member of the of the committee posting something.

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Sebastien Perusat: It’s it’s it’s, it’s it’s it’s it’s it’s it’s it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s, it’s it’s, it’s it’s it’s it’s it’s it’s it’s it’s it’s.

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Patrick Toner: I’ve never had. I never doubted you. I was just I was I should have stuck to my guns.

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Sebastien Perusat: Yeah, I know. I mean I made it not especially misleading, but I will show that they will be definitely on the top. 3 people who will be answer and no, it was not Dave in that case. but he and he he wrote the first time in in March, 2,018,

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Sebastien Perusat: so yes, don’t ask how to get that kind of reports, but I hope that, and made no mistake. But i’m pretty sure I didn’t but just in case, yeah, that’s the last date.

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Sebastien Perusat: Then what was the very first post?

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Patrick Toner: That’s some pretty obvious one. I mean, it’s gonna be Doug Brown. Hey, there we go. Hello, and welcome to that, Joe. I just software flat. What did you call it? How to

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Sebastien Perusat: I? Just I just have one project. That was the original title on the announcements. And so yeah, I mean

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Sebastien Perusat: it still won’t my out to read that and I gave you already a hint on one of the slides I showed before one of the first very beginning. That was the first post he made.

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Sebastien Perusat: And yeah, I scroll back to that one, and that’s the beginning of our actual journey. So yeah.

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Sebastien Perusat: that this was obviously the first one.

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Sebastien Perusat: Then I mean, that’s something. You might know that many, Patrick, but it’s a difficult one. What will the first I do employee processing something in the to community?

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Patrick Toner: Well, it’ll be, I guess. The the Doug Brown Post was not. Didn’t count. Is that so? It would be after that? Yeah, right? I I don’t know, but I would imagine Jed would have posted something. So i’m just gonna guess, Jed, that I could. I have no idea

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Sebastien Perusat: now it was even Kojak who was in charge of the Eastern Europe Precess road to that moment.

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Sebastien Perusat: and who is now working on Cx. so that was the first he wasn’t officially. So it’s a bit misleading question, because he wasn’t officially at I just to that moment from his email address. But he was already in actually employees. So Ivan was the first one who posted something. It was just one day after creation

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Sebastien Perusat: got it. So then I will just go through the early adopters, but that’s just a more information, hey? Who was there from the beginning on, and how many posts did they? so are we really meaning

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Sebastien Perusat: who posted something between the

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Sebastien Perusat: twentieth of December and the first of January. So people will agree. They’re from the beginning on, and we have specific names. We have Douglas Brown. I left him in the in in the report. Because, yeah, he is not part of azure anymore, but he is still part of our heart. So Douglas Brown obviously is one of the top one.

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Sebastien Perusat: Then we have Chris and t drilling who wasn’t presets that moment, and in charge of the pre-sales team for the mail one. Then we have Frederick Bradstick. that you will do a seem on the the meet up today who is in charge of everything which is related to gpu to cit. Fix deep dive Abd stuff

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Sebastien Perusat: Barry Brown, member of the year. Richard Tanner never had to deal with him anymore. Kar Webster, Hanky. I’m still both of them in the inside a group for the Bigla, still an insider, Danny, who got a step in inside of, you know, like my from citics now, and a couple of other people like also, even

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Sebastien Perusat: then going back to the last quest questions who poses the most all the time I have to say

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Sebastien Perusat: I excluded Douglas and myself because we

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Sebastien Perusat: Yeah, that’s a tough one, you know. I want to go with. I’m gonna go with an outsider here one of my former customers, who I know is very active. Jeremy. Gov: I don’t know if he’s gonna be yeah, sure. He’s gonna be in this.

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Patrick Toner: Yeah, very great guy. Very smart Linux guy, too.

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Sebastien Perusat: Exactly. No, not exactly. Well, Ron. There, I should have guessed wrong.

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Sebastien Perusat: Yes, definitely the most active non azure community employee, and in general as a committee member in the community. so he joined up to double check, but it wasn’t 2,020, I guess.

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Sebastien Perusat: and he really went over the top by having Kit up this get up self ready for the for, because some partition by creating documentation and private release notes gathering.

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Sebastien Perusat: So he is on the top.

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Sebastien Perusat: and then we have debit cross

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Sebastien Perusat: You should have.

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Patrick Toner: I know that was I was I almost did I? Just You know, I figured you know what I’ve already. I’ve already missed that boat. So that’s yeah number 2 all time. It’s pretty pretty impressive.

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Patrick Toner: Yeah, I see Chris and he’s on there, of course, and I know support. He’s probably just answering a lot of support questions. And that type of thing which is very cool.

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Sebastien Perusat: Yeah, Not only that he is helping a lot of people as Josh to there is not such active as as Chris, but that doesn’t mean that he’s not helping on the same level. Both of them are really spending their spare time, I mean as well as or wrong there as doing that in the spare time, because I’ve not working for the to company. They have no objectives to

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Sebastien Perusat: deliver a lot of answers. No, they just doing that from the bottom of their art.

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Sebastien Perusat: just to have people so big, sure that also to run a record to last, and to some of them are active in a kind of fee. Good, some for the technical approaches, some for the for support, questions for documentation. and I have to say also things to Barry Brown and me, and P. And P. Is a I would say, quite fresh.

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Sebastien Perusat: As a community member, I don’t want to tell you too much, because i’m not sure if you if he wants me to do so. but he is definitely a customer who is doing?

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Sebastien Perusat: I I I can’t. I can’t give you a name on it. He’s just creating documentation, helping. He’s a Linux guru he is sharing dinos and show comments he is writing technical rep apps for our hardware. An amazing guy, honestly.

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Sebastien Perusat: I mean. I wouldn’t.

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Sebastien Perusat: We want to miss anyone on that list

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Sebastien Perusat: but me, and definitely one from the beginner to an extremely hearer of agile and agile as and cultural Administration so big should that to me. Then, also.

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Patrick Toner: the the amount of talent on this list right here is pretty pretty remarkable, right? I mean. You just look at the names on here, and just the you took this group of guys right here just collectively took all of the information they know it would be.

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Patrick Toner: you know, volumes and volumes worth of Linux knowledge, agile knowledge, all all all types of citrix knowledge. to really, really cool

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Sebastien Perusat: and kind of collaboration time.

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Patrick Toner: Oh, yeah, all these guys are now. I was just thinking I have to reach out to Renee Record. I haven’t talked to him in a while as you’re going down the list. if you want, join us on the meet up in in one and a half hour on, or Aja community with zoom meet up and you will see Rene, and a lot of all those olds High School Codex, if you like. I might have to bounce on there

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Sebastien Perusat: for sure. That sounds like a good plan.

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Sebastien Perusat: Then last question from the from the quiz. if you are part of the you are seeing that i’m extremely boring, and a person who is always wanting people to answer in threat. So if you have a question, and you answer directly in the slack, you will create a new post and not enter to a specific question.

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Sebastien Perusat: So i’m always writing to the person then in his one of the soup posts, hey, this red country is here just in case someone is searching. Find the toast all take off the threat, and wants to get back to the man to it. How many time. It’s the question I want to answer on Patrick. But how many times do you think i’m doing that since the beginning? On

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Patrick Toner: Well, first of all. I just want to comment it. I it’s funny that you put this in here, because, you know, if I there’s ever something like, I wonder if anyone’s come across this i’ll search it in the agile community, and if I see a thread it’s almost inevitable. I see Sebastian in that thread, and I’ve seen this many times. I’m gonna go, you know. I don’t know i’m gonna say conservatively

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Patrick Toner: a 1,000 I don’t know it’s hard for me to guess

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Sebastien Perusat: 178. Yeah, it seems like 1,000 times. And I was surprised to I didn’t know it. Just 178 times from the beginning on. So it’s less than I would have expected, I must say.

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Patrick Toner: but Si, probably i’m sorry threat that helps me a lot, and all the other people who are searching at the actually community. So yeah, listen, super useful. And and I I will say this every time that I see it, hey? Others right here. I’m gonna click on it. I’m going to see what the other threat is about. And so it’s a very useful thing we’ve got to throw out there, hey? People are very talking about this.

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Sebastien Perusat: Thank you.

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Sebastien Perusat: Okay, last

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Sebastien Perusat: question is not done. Let’s come back to the facts about the age of community. So the funniest, c. Set command. So the customer satisfaction so way that we are doing the adjacent is also giving you the ability to give comments on what we are doing.

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Sebastien Perusat: I’m getting obviously some negative, some positive ones.

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Sebastien Perusat: I’m. Definitely agreeing on everything because we are, we can perform always better, just showing the few fun ones that I had.

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Sebastien Perusat: I prefer all-style forum software. The slack is somewhere on structure.

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Sebastien Perusat: Thanks, mate.

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Sebastien Perusat: I mean.

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Sebastien Perusat: Yes, I I had a had a top time to find my way in select to work. But now I must say it’s one of the best collaborations I’ve ever seen. If you’re using it in the right way, but I cannot kind of complain. It’s true.

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Sebastien Perusat: I like the azure community equal, awesome. Just because.

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Sebastien Perusat: okay, you’ll summarize everything of the last 5 years in 3 words, in one magical symbol.

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Sebastien Perusat: that one is

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Sebastien Perusat: not in me a lot, because it’s related to me moderation, especially comments not within the topic of the Channel, it can be relaxed. No, we want to stay in the topic of the Channel. But yeah.

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Sebastien Perusat: then, for the love of God, please stop using the at everyone Announcement so frequently

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Patrick Toner: was that was that some shaded dog, Brown potentially. cause only only a handful of people can use that right? Yeah, and every one true. True. I I would not say darker myself, but one of our 2 persons. Why do you think that’s quite a quite regular idea.

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Sebastien Perusat: Then I like that one. You’re all awesome when I grow up. I want to be just like I,

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Sebastien Perusat: and and it’s my I must say, how do we be smart on the face when I when I, with that, and thanks to your car, i’m not knowing who you are, but just from my side. The big Thank you. It’s made me smile.

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Sebastien Perusat: and then the last one

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Sebastien Perusat: give several pay rice. Yes, there you go. Finally, the truth is coming.

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Patrick Toner: Jed Airs. If you’re listening, it’s very important. You give. Set the pay, raise.

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Patrick Toner: Thanks, Patrick. I’ll! I’ll! I’ll! I’ll second that one. There, you go.

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Sebastien Perusat: Thank you. I will. I will send you the money via paypal. great. Thank you, for i’m supposed to say that off the recording. But okay, that’s that’s fine. Then just a short time. But what we did between the 2,020 to the 22, because we’re running a bit out of time, and then we want to to borrow you.

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Sebastien Perusat: So we have the Iraq committee.com website, which is the stand ups registration platform and search of a platform for everything which to that the as a community.

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Sebastien Perusat: all the videos, the meter protective Tuesday videos.

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Sebastien Perusat: the technical partner, technology partner, met up that we create

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Sebastien Perusat: everything’s up there to Youtube, but to make it searchable to make it to more user friendly, we have videos that are your committee. Com.

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Sebastien Perusat: We created the archives that as you committee.com website to make

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Sebastien Perusat: content from the slack communication available for such engine. So if you’re searching for I don’t know edp certificate or blah blah. You should find a link to that web page, and from there you can find the corresponding article in the

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Sebastien Perusat: We created some blocks, and I know we were a little bit late in the last months. We’re now coming back on track. We are creating blocks again. We have a vip program for the agent insider, agile awards, idle vip as a member of the eager fellow, and so on.

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Sebastien Perusat: We have the product, but communication going down. We’re having a team now, I mean. It was a team of Doug and me. Now it’s me, me me me being alone again for a couple of months, but we are seeking for in a different account. We have the meet up, so we are meeting at least one time of the month to share agile and and to the computing space technical knowledge.

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Sebastien Perusat: We have the hardware compatible with this, where you can check by yourself, hey? The other specific hardware, working with actual, not saying it is supported, just saying that all this test is the solution and find out that it works.

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Sebastien Perusat: The getting started guides which helps you from being a 0, so to say, in the actual work, to be a common here or in the actual world. So how to install the actual cloud gateway, and so on

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Sebastien Perusat: early access programs. So, having access to products that I will release in one or 2 years sometimes, but having your hands on like the Ag OS 12, and you must 12 at the moment.

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Sebastien Perusat: So yeah, that’s just a short summary, because there’s a lot of way more around that. But just think! 5 years is not only having a question

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Sebastien Perusat: in slack and answering it as fast as possible, and accurate as possible. No, there’s a lot of things around that.

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Sebastien Perusat: And just for the 2,022, and that’s not my first night, but last 2 slides.

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Sebastien Perusat: What happened to the you top left, I and all, by the way, all the best. But I wish you that you would be as successful as you were at Nigel, we definitely wish you all the best.

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Sebastien Perusat: We are back in Cx, so as you might not have known that, but that you coming to know back in the customer experience. so we are now back where we came from, and what we will corporate as best as possible in the Company.

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Sebastien Perusat: c. Stat and Nps raised. We never had that long. It’s it’s just amazing to be at 94, c. Set, and nps 81. And

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Sebastien Perusat: just to pat 9,000 members. Already

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Sebastien Perusat: we have visible Nigel community events. Because yeah, we’ve made a lot of work on creating stickers brochures Google alerts, banners and so on. I know it sounds extremely easy.

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Sebastien Perusat: but it takes some time because you have to create the graph. So you have to create the text, and i’m not an English native speaker

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Sebastien Perusat: neither, and writer. So it takes some time to create all that we have to do with the groups which are now in

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Sebastien Perusat: in track for 2,023, when nuclear weapons in the in the actual ecosystem.

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Sebastien Perusat: i’m storing me down because I don’t want to be that one with answering first. That’s a project that I started a couple of weeks ago where i’m not jumping in every C. I’m. Just saying, okay, give them 1, 2, 3, 4 h, and then, if no one answered, I would jump in.

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Sebastien Perusat: Web services moved from from duck to our sites. And now we are all in the agile ecosystem we are using Linkedin and the on numerous social media channels to share. The edit Committee brand

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Sebastien Perusat: meet ups are back. We’re meeting again one time the months now, and we’re creating what up a contest, or just giving you a cheer. Because, we just have 5 min left, but we are launching a new product in the beginning of the 2,023, which is a.

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Sebastien Perusat: The agile restaurant would hold an Ii community wallpaper for the first time.

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Sebastien Perusat: and guess what you and larger community member would be able to create and to upload your all word paper, and we’re vote which one is the best looking one, and we’ll integrate your work in the actual operating system. So that’s a huge commitment, also from our product, measurement and

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Sebastien Perusat: company to what you did a room to us.

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Sebastien Perusat: What’s next? Coming back to your point, Patrick and I promised that the last slide

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Sebastien Perusat: vision for 2,023. I want to in the workflow. I will not have the time to show you what it what it means, but integrated some Jason workflow in the Committee on on Slack.

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Sebastien Perusat: By just entering one specific immorticon. It will create an automatic text with asking questions like the which youms version, which I agile West Burton, ask, having a form for asking for events, services asking for specific private. But so that’s a huge step for the next way.

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Sebastien Perusat: Then, working with Ron and never in the Github Corporation involve new technology partners. I would love to have people. I can just give you a name, but having it in improvise the joining or our program, because we have a lot of infrastructure. So maybe creating there also a new connection.

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Sebastien Perusat: having a bizarre program where all the already excellent program that we were talking about would be included, having that you user groups

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Sebastien Perusat: being as recurrent as possible through the feedback you back in the company, but also share more of our azure community inside of our different departments.

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Sebastien Perusat: And obviously I’m working on the inside of the IP. And what a member of the year announcement. So just a small information on that I will make the Mayor announcement during the disrupt in Munich.

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Sebastien Perusat: and I will promote the member of the and Agencies for the North America part

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Sebastien Perusat: at National. Hopefully.

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Sebastien Perusat: I have some special surprise for the vips.

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Sebastien Perusat: Obviously, I can tell you what. but we are working on something really cool, and we want I mean, we. I want to bring back Detective Tuesday videos. Also the base that we’re using for our podcast with Santagra because we are not where we should be at the moment as it’s just because yeah, we’re missing a little bit of time that yes, have fun, and i’m done now.

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Sebastien Perusat: Thanks all for being there and

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Sebastien Perusat: helping us to make that happening and make us lasting at least 5 years until now.

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Patrick Toner: Yeah, no, it’s. It’s a great great milestone sub and definitely looking forward to many good years ahead, and there’s no doubt it’ll. It’ll continue to grow and to to flourish just just organically, and which is which is so cool.

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Patrick Toner: Well, great. Well, you know, I really appreciate that. You know the insight there, you know. I was really surprised with some of the stats, you know. I I don’t think I realized you know how how high that customer satisfaction score was. Things like that. I mean just it’s really cool to hear that. it makes sense to me. Why, it’s that high. But you know you don’t see those very often.

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Patrick Toner: but but it well great so, and and the one thing that stuck out to me, and i’ll just kind of say this one out loud is really happy that the agile community meet ups are back. you know. I I definitely mean invited me to the one today. I want to get in as involved with them as I can. I I encourage everybody listening. get involved, you know. Get, you know. Start to start to join them and

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Patrick Toner: and meet people. Be your peers. Just a great way to to network and to meet people share ideas, so that that to me is is music to my years. I’m really looking forward to that type of a future with the edge of community set. So thank you. Thanks, mate. It’s really appreciating it. Won’t my help. Thank you.

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Patrick Toner: Great. Well, we’re kind of right of time here. So we ended perfectly. so so said Thank you very much for sharing everybody. Thank you for listening, and of course have a great holiday season. Merry Christmas! Happy Hanukkah! Have a happy New Year

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Patrick Toner: you know. Really looking forward to. to a great next 2023, and is always we just appreciate all the listeners, and everyone who gives us feedback, but you know, enjoy the time with your family, and we’ll, we’ll see you next year.

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Sebastien Perusat: I hope so. Thank you very much, Patrick. Same from my side. I wish you all a great, and the family was a beloved once, and we

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Sebastien Perusat: don’t drink. Don’t you too much I know that you already had your Thanksgiving behind us. So yeah, take care of you, and you’ll be loved once and see you next year.

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Patrick Toner: Right?

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Patrick Toner: All right. Well, thank you. Everybody have a great week.

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Sebastien Perusat: Thanks, Patrick. See you next time. See you said.