49: IGEL Weekly: Your next Windows update might just be an upgrade to IGEL OS

May 5, 2022

So, this week you may have noticed I have been busy releasing lots of videos on Linkedin. A series of posts that I have called “Another Day, Another Way.” This week’s focus has been on a common question I am asked, “Ok, so I love IGEL, now how do I get IGEL OS onto my devices?”

As you may know, there are many answers to this question and multiple ways we can deploy IGEL OS to an endpoint. For this blog, we will focus purely on installing IGEL OS with zero touch from the end-user allowing remote installation on all of your existing devices, whether they are PCs/Laptops or Thin Terminals.

 I am going to cover four methods of how this can be done.

Host: Andy Whiteside
Co-host: Chris Feeney
Co-host: Patrick Toner


00:00:02.790 –> 00:00:12.509
Andy Whiteside: Hello everyone and welcome to episode 49 I job weekly i’m your host Andy whiteside i’m i’m work has no boundaries, working from a diner in rock hill South Carolina where I had breakfast meeting.

00:00:13.049 –> 00:00:20.310
Andy Whiteside: And so i’m going to go on mute when i’m not talking and kind of leave it the Patrick and Chris to do most of the talking cover the topic Patrick how’s it going Patrick Tony.

00:00:20.970 –> 00:00:31.500
Patrick Toner: hey Andy how are you thanks thanks for having me go good just a personal side getting coming down to the wire here selling my house i’m in the process of relocating done Florida.

00:00:32.070 –> 00:00:40.680
Patrick Toner: So just been a it’s been an adventure, you know everything that could have gone wrong in my house has gone wrong from I won’t get into the details, but we’re gonna check.

00:00:41.130 –> 00:00:42.840
Andy Whiteside: So, Patrick you work present tigger right.

00:00:43.770 –> 00:00:46.350
Patrick Toner: That is true and what’s INTEGRA joined back in November.

00:00:47.160 –> 00:00:49.440
Andy Whiteside: Do we do, we have an office in Florida, where you move into.

00:00:49.860 –> 00:00:51.300
Patrick Toner: We do not, so the.

00:00:51.690 –> 00:00:52.230
Andy Whiteside: You know, we have.

00:00:52.440 –> 00:00:53.940
Andy Whiteside: To have an office, where you live.

00:00:55.080 –> 00:01:00.840
Patrick Toner: Now, as you can see if you’re watching the video, you can see my attic Office here now, the weird ceilings.

00:01:01.800 –> 00:01:12.930
Patrick Toner: But yeah no I am yeah it’s funny we talked about I think last time we’re talking about you know the remote workforce and all three of us a new word is used to that right That was our pre code that’s that was normal working from anywhere.

00:01:14.070 –> 00:01:16.380
Patrick Toner: home on the road, wherever but yeah.

00:01:16.530 –> 00:01:20.190
Patrick Toner: So I do try to live in the live in the.

00:01:20.280 –> 00:01:26.700
Andy Whiteside: Post pandemic dream truth is, in our world, it was our dream, it was reality, even before this thing happened.

00:01:27.630 –> 00:01:34.920
Patrick Toner: yeah when they were saying new normal I was just thinking, this is just normal I don’t know I don’t understand what you’re talking about i’m traveling less That was the only thing that was new but.

00:01:36.150 –> 00:01:49.200
Andy Whiteside: You know, and I would say that, as a company right we maybe not me, but as a company, we were traveling less before the pandemic to I mean it became the reality of t’s and c’s and time and materials and people didn’t need you to be in their office now they don’t even want you there now.

00:01:50.010 –> 00:02:03.780
Patrick Toner: it’s so true yeah they really don’t they prefer you to just stay stay, but most of the time they’re remote so it’s a anyway so yeah that’s another thing that’s really changed but working from anywhere with these different technologies we use, you know status quo right.

00:02:04.290 –> 00:02:11.460
Andy Whiteside: Now we’re going to talk a minute about how to how to upgrade to a work from anywhere technology that’s not windows.

00:02:12.540 –> 00:02:15.150
Andy Whiteside: And we’ll talk about that our discussion in my crispy how’s it going.

00:02:16.050 –> 00:02:35.400
Chris Feeney: it’s going well, so I echo many things there i’ve been a remote employees, since 2005 so there was nothing really new for me when when the people all got sent home so just kind of known this life for majority of my career.

00:02:37.140 –> 00:02:37.680
Chris Feeney: and

00:02:38.880 –> 00:02:50.550
Chris Feeney: You know it’s it’s a lot sad but I was thinking about this when I when I first ventured into the world of being a remote employee working for a vendor my son was going into kindergarten and on Saturday you graduates from college.

00:02:51.630 –> 00:02:54.960
Chris Feeney: Our oldest and so we’re gearing up for that big event.

00:02:56.280 –> 00:02:59.730
Chris Feeney: And and travel and I will say this, I mean just.

00:03:00.930 –> 00:03:11.280
Chris Feeney: It is definitely picked up the place that I normally Park, for example, the airport, two years ago, when my daughter was going to college, for the first time, it was a ghost town pandemic middle I mean just.

00:03:11.760 –> 00:03:23.820
Chris Feeney: There was nobody there, and now the parking lots are filled up, I mean it’s it’s pretty amazing just to see things are back so i’m back to doing a lot of expense reports lately.

00:03:25.470 –> 00:03:30.420
Chris Feeney: But but yeah i’m excited about a lot of things that are happening we’ve got.

00:03:31.620 –> 00:03:33.990
Chris Feeney: we’re kicking off our disrupt conferences this week.

00:03:35.070 –> 00:03:40.290
Chris Feeney: And there’s a lot to share, about what’s happening in the world that we live in, with agile specifically so.

00:03:42.450 –> 00:03:43.020
Patrick Toner: cool.

00:03:44.070 –> 00:03:44.670
Patrick Toner: cool so.

00:03:45.120 –> 00:03:49.560
Andy Whiteside: So our topic for this week right is the name of the blog i’ll share it on the screen a second is.

00:03:50.550 –> 00:03:55.590
Andy Whiteside: Your next windows update might just be an upgrade to ios and I think we’re really going to cover here.

00:03:56.100 –> 00:04:01.800
Andy Whiteside: First of all, we’re going to cover you know why move away from windows Microsoft windows I love Microsoft windows don’t get me wrong.

00:04:02.460 –> 00:04:08.010
Andy Whiteside: But in a lot of the use cases in the corporate world or in the business world it just might create problems that you just don’t need.

00:04:08.430 –> 00:04:18.300
Andy Whiteside: any longer, and Linux and still be in this case of managed the Linux from I Joe could be the answer and then we’re going to cover how to get it done so guys out i’ll kick us off.

00:04:18.870 –> 00:04:28.440
Andy Whiteside: and ask you guys, why is it important that we consider moving away from the beautiful mess that is Microsoft windows for the end point.

00:04:30.330 –> 00:04:32.790
Chris Feeney: i’d like to kick off that if you don’t mind Patrick.

00:04:33.390 –> 00:04:33.900
Patrick Toner: Before it.

00:04:34.800 –> 00:04:41.340
Chris Feeney: it’s a timely discussion so on Friday I was up in Boston and we were in a meeting and.

00:04:44.130 –> 00:04:47.460
Chris Feeney: just talking about ransomware attacks and.

00:04:49.440 –> 00:04:56.670
Chris Feeney: devices that we’re not running I gel completely unusable and massively spreading and so.

00:04:58.830 –> 00:05:08.760
Chris Feeney: Just the the mitigation factor alone, the disaster recovery option either a reactive Lee or potentially in a proactive manner, like we’re about to go into here.

00:05:09.810 –> 00:05:19.350
Chris Feeney: With the backup measure being a data environment that is ready to go, you can fire it up in a moment’s notice or it’s already configured you just turn it on whatever it might be but.

00:05:20.820 –> 00:05:27.240
Chris Feeney: But the mitigation of being able to get back up and running and productive from a security perspective alone.

00:05:28.530 –> 00:05:35.160
Chris Feeney: And then you know so that it’s a timely topic it happens, a lot more often than we probably would like to admit but.

00:05:36.660 –> 00:05:42.930
Chris Feeney: That trying to upgrade windows on the endpoint and all the security tools or whatever that go with it.

00:05:44.310 –> 00:05:57.750
Chris Feeney: and be a whole lot easier, just to either pop in a pocket or just flash it with just a lighter weight operating system that can get you to a windows desktop anyway so i’ll just open it up with that i’m sticking to that story.

00:05:58.830 –> 00:05:59.220
Patrick Toner: cool.

00:05:59.910 –> 00:06:10.890
Andy Whiteside: It is crystal so krista put a bow on that that was security right, you know security reason to move away from very capable, maybe two capable Microsoft windows on the end point.

00:06:12.540 –> 00:06:15.150
Chris Feeney: yeah and and and very.

00:06:17.460 –> 00:06:34.710
Chris Feeney: prone to attack you know whether you have the tools on there or not I was talking to a friend of mine who’s a security guru and a lot of these tools have the anti mitigation like they can immediately respond, but in some industries they’re afraid to turn it on because it might affect.

00:06:36.300 –> 00:06:45.270
Chris Feeney: The work that the users need to do because they’re dealing with they’re trying to you know the unknown factor of letting it just take you know basically fight back.

00:06:46.530 –> 00:06:49.980
Chris Feeney: But what does that actually do for the user experience so.

00:06:50.190 –> 00:06:56.040
Chris Feeney: i’m not an expert in terms of all those tools and what they can do, but that’s that’s one of those things that I think they’re they’re struggling with.

00:06:56.310 –> 00:07:01.140
Andy Whiteside: All the other part of that is why respond when you could have prevented almost all of it, to begin with, and not have to respond.

00:07:01.560 –> 00:07:02.160

00:07:03.780 –> 00:07:11.850
Chris Feeney: And so there’s certainly a compelling argument and it’s not a matter of where do I get one of these virtual desktops, for example, there.

00:07:13.800 –> 00:07:16.140
Chris Feeney: Might Microsoft sells them in the cloud.

00:07:16.800 –> 00:07:17.070
Chris Feeney: yeah.

00:07:17.640 –> 00:07:21.000
Andy Whiteside: hey Patrick can I get an amen on security angle, Chris is talking about.

00:07:21.300 –> 00:07:35.670
Patrick Toner: yeah yeah I mean absolutely I love the you know, the idea of being proactive right versus reactive just putting that hardening that operating system ahead of time not waiting for something to happen and then remediating it, you know and.

00:07:36.120 –> 00:07:47.220
Andy Whiteside: So, Patrick I think we got the security one other than security what are other reasons why we want to move away from Microsoft windows on the endpoint if it’s not required.

00:07:48.360 –> 00:07:56.220
Patrick Toner: yeah well you know there’s a few of them, but probably the the top one outside of security that I talk to customers about the most have for years.

00:07:57.330 –> 00:07:59.460
Patrick Toner: is just manage ability right.

00:08:00.480 –> 00:08:10.080
Patrick Toner: You know if you’re going to be connecting to citrix vmware vdi session or desktop as a service, whether it’s Amazon workspaces or, you know as your virtual desktop.

00:08:11.130 –> 00:08:18.180
Patrick Toner: there’s no reason to have an windows endpoint that you have to patch that you have to potentially put an antivirus on and.

00:08:19.290 –> 00:08:27.060
Patrick Toner: You know, monitor with security tools we were just talking about all these different things, when you could just put not then what Let me take one step further.

00:08:28.200 –> 00:08:36.840
Patrick Toner: You know, have a larger bulkier operating system on a device that’s it’s going to make it slower and it’s going to be a worse end user experience because you’re using an older device.

00:08:37.530 –> 00:08:45.840
Patrick Toner: The minimum requirements for windows continually will go up and your device will be obsolete versus you know you something like agile operating system.

00:08:46.590 –> 00:08:58.770
Patrick Toner: And it has a you know very light and you know low minimum requirements for you know for installing the operating system on hardware it’s just needs an x86 processor two gigs around.

00:08:59.280 –> 00:09:03.240
Patrick Toner: Two gigs a hard drive space and the beauty of it is from manage ability perspective.

00:09:03.750 –> 00:09:10.500
Patrick Toner: it’s very simple to manage and you don’t have to patch it we’ve patched windows, so you can push updates out on a quarterly basis.

00:09:10.860 –> 00:09:22.500
Patrick Toner: And i’ve dealt with customers I don’t recommend this but they haven’t updated the firmware and years because it just worked, and you know just locked down its absence of that we would suggest you do, but customers do it so it’s very much.

00:09:22.950 –> 00:09:30.000
Patrick Toner: When it comes to you know when it comes to managing the endpoint you’re definitely going to move in a positive direction with a gentle.

00:09:31.320 –> 00:09:32.970
Patrick Toner: and breathe new life into old hardware.

00:09:33.660 –> 00:09:36.090
Chris Feeney: I think I want to key in on what you just said there.

00:09:37.980 –> 00:09:44.460
Chris Feeney: That is one of the beauties of Linux that we’ve seen and we’ve had customers, where they literally because they had it on their endpoints.

00:09:46.170 –> 00:09:57.180
Chris Feeney: It just was so reliable it didn’t necessarily force them to you know update or upgrade and they continued on obviously as technology, you know.

00:09:57.390 –> 00:10:01.050
Chris Feeney: expands and grows and changes and things there’s a need for that, but.

00:10:02.370 –> 00:10:14.580
Chris Feeney: Having a machine that is running an operating system that was less vulnerable to just you know wear and tear and and all these other things that that you might have an impact in a windows environment.

00:10:15.870 –> 00:10:26.520
Chris Feeney: allowed them to just remain on it for a long time and they’ll continue to have that when they when they upgrade, of course, but that’s that’s less headache at the end of the day.

00:10:27.630 –> 00:10:41.760
Andy Whiteside: So let me ask you guys both a quick question when was the first time that you put Linux on a endpoint computer and tried to leverage it to do your job well just give me a year like roughly when did you do it for the first time.

00:10:43.500 –> 00:10:45.420
Chris Feeney: Did you my job or just to play around with it.

00:10:45.990 –> 00:10:56.940
Andy Whiteside: No to try to do your job you took an PC and you repurpose it and ran a Linux operating system on it and attempted to do your job, using that solution.

00:10:59.340 –> 00:11:03.420
Patrick Toner: You know, I was actually working for an industrial contractor, I want to say was about.

00:11:04.650 –> 00:11:10.860
Patrick Toner: 10 years ago, maybe, and my tribes, we tried to put a boon to on devices to connect to vmware.

00:11:12.510 –> 00:11:19.860
Patrick Toner: And, before I knew I gel existed and really it wouldn’t work fine, the only problem was we couldn’t find a good way to manage it.

00:11:21.210 –> 00:11:23.460
Patrick Toner: And so that was, I want to say was about 10 years ago.

00:11:25.230 –> 00:11:25.740
Patrick Toner: For me.

00:11:26.880 –> 00:11:27.390
Andy Whiteside: About you could.

00:11:27.690 –> 00:11:32.910
Andy Whiteside: Put Patrick that wasn’t you trying to do your job that was you trying to create a system for other people to do their job correct.

00:11:33.150 –> 00:11:34.140
Patrick Toner: Correct yeah.

00:11:34.200 –> 00:11:44.160
Andy Whiteside: As a as a true knowledge worker, maybe a power user when’s the first time you try to use Linux as your endpoint or did you ever and it’s fine to say I never did because I just knew it would work.

00:11:44.820 –> 00:11:51.600
Patrick Toner: yeah you know i’ve always tinkered with Linux when I joined I gel so it’s about like in 2018 I guess.

00:11:52.650 –> 00:12:00.180
Patrick Toner: There was, you know, basically, they said look we’re Linux company, you need to work Linux full time, so my laptop was Linux for four years.

00:12:01.650 –> 00:12:07.860
Patrick Toner: That was probably the first time I really relied on Linux day to day and, ironically enough, I was doing something, a few weeks ago.

00:12:08.460 –> 00:12:14.760
Patrick Toner: And I just was having a hard time you know doing it from windows and I actually took one of my older laptops here.

00:12:15.750 –> 00:12:29.370
Patrick Toner: And repurpose it with ubuntu just so I have a Linux workstations it’s funny how you get hooked on it right you realize the power in it doing simple things like ssh into a server just just to get used to that Linux terminal.

00:12:30.480 –> 00:12:33.720
Patrick Toner: So I would say, really, when I started it was probably the first time I really.

00:12:34.980 –> 00:12:43.350
Patrick Toner: All like all day long worked on worked on Linux as first time I remember I probably tried it before that it was the first time I really just went all in with it.

00:12:43.950 –> 00:12:48.990
Andy Whiteside: Chris how long ago, was it when you try to use Linux as your operating system if ever.

00:12:50.070 –> 00:12:50.580
Chris Feeney: So.

00:12:51.600 –> 00:12:56.910
Chris Feeney: truth be told, it wasn’t until I Joe I dabbled with it before just to get familiar with it, but.

00:12:58.440 –> 00:13:12.690
Chris Feeney: Patrick and I literally started the same week, four years ago, and so I think he had actually got his laptop before I did I waited almost a month before I got when I was, I was using a ut pocket and accessing I joel’s.

00:13:13.410 –> 00:13:19.020
Chris Feeney: stuff like you know his office calm by by the time my laptop showed up.

00:13:20.040 –> 00:13:26.610
Chris Feeney: I ended up just going with what I knew, and that was windows, but all along, I was like I need to make the switch.

00:13:27.900 –> 00:13:35.700
Chris Feeney: so fast forward about a year and almost a half ago, one of our partners was like i’m gonna run it every day I get to a citrix desktop and.

00:13:36.150 –> 00:13:59.340
Chris Feeney: And i’m like all right if he’s going to do it, then I i’m going to commit to it, and so, for me it was basically like late December 2020 I guess a January 2021 I committed to using a Nigel device at home connecting in to the things I need to use or loading into my laptop running windows.

00:14:00.720 –> 00:14:05.670
Chris Feeney: When i’m on the road, using unity pocket more or less with my LG Graham.

00:14:07.020 –> 00:14:16.560
Andy Whiteside: Well, so, for me it was 2003 I installed red hat on an old PC that I had and other than doing things like Patrick talked about you know putty and ssh and.

00:14:17.040 –> 00:14:27.600
Andy Whiteside: Other things basic admin things I couldn’t get much done because the world of SAS didn’t exist, really, and so my next install was use rpm to install.

00:14:28.350 –> 00:14:32.760
Andy Whiteside: The remote desktop client for Linux it just so I can go back and do a windows machine.

00:14:33.210 –> 00:14:45.780
Andy Whiteside: And that was the moment I realized hey I can get away with this barely but I can’t expect in users to do it and then fast forward to like 2015 2014 timeframe and I could take the power of a citrix or vmware.

00:14:46.350 –> 00:14:51.990
Andy Whiteside: or browser and combine that with a truly manageable configurable by the systems admin.

00:14:52.950 –> 00:15:02.550
Andy Whiteside: world of I Joe and then all of a sudden Linux finally plus the fact that the the horizon client the citrus client finally got feature parody enough almost 100%.

00:15:02.910 –> 00:15:10.320
Andy Whiteside: Where it became a real player and that’s how we got to where we are today where we can talk about you truly can use Linux on the endpoint.

00:15:10.620 –> 00:15:15.870
Andy Whiteside: Maybe, with the help of some middleware probably with the help of some middleware like a citrix like a vmware like a Microsoft.

00:15:16.290 –> 00:15:24.630
Andy Whiteside: and get your job done and create this manageable secure environment all at the same time, would you guys agree that that’s what happened and how we got to the point where you have this conversation.

00:15:25.440 –> 00:15:28.650
Chris Feeney: yeah I mean I in fact I had last week with.

00:15:28.650 –> 00:15:36.780
Chris Feeney: Our cto was like can I get a windows virtual desktop full time and he’s like yeah we can we can arrange to that and i’m like all right i’m i’m down.

00:15:38.430 –> 00:15:57.240
Chris Feeney: But we also I mean just The other thing too, with the advent of SAS I mean that the products that we use regularly in our case, or are all office COM Microsoft based or you guys use salesforce you just need a functional browser and you can get a lot done just using a browser yeah.

00:15:58.620 –> 00:15:59.310
Chris Feeney: So.

00:16:00.030 –> 00:16:01.710
Andy Whiteside: Look we’ve we’ve covered a lot here on.

00:16:01.800 –> 00:16:06.600
Andy Whiteside: wide and move this we only really cover two things there’s probably 20 more security and.

00:16:07.350 –> 00:16:19.620
Andy Whiteside: manage ability or the two we really covered, but the point of this blog they were viewing reviewing is how you take and make that step into the I Joe s we really want to cover you know what’s covered here.

00:16:20.190 –> 00:16:25.230
Andy Whiteside: Which is how we get people to there, and this has come up on several customer calls, I thought it’s super timely.

00:16:25.830 –> 00:16:38.250
Andy Whiteside: Chris let’s go with the first system Center configuration manager, the section here about how do we use SEC, to take windows managed by SEC and convert it into an eye gel unit man it’s more than likely by us.

00:16:38.880 –> 00:16:52.920
Chris Feeney: yeah so it’s a great great great feature that was added in a couple years ago so obviously SEC is pretty widely used to manage windows endpoints naturally speaking you convince the customer Okay, we definitely want to convert.

00:16:53.880 –> 00:17:10.230
Chris Feeney: How can I do this and without touching physically these machines and then, of course, enter a scenario where you you can’t be in the building, but you can use a tool like SEM, and so we built on an agent essentially that you can deploy down to your windows machine.

00:17:11.460 –> 00:17:23.760
Chris Feeney: In once its installed, it will then go through and be in a position where you can then push down the operating system components to do the in place upgrade essentially.

00:17:25.170 –> 00:17:30.480
Chris Feeney: that’s probably not the best word it’s even though it’s in there, but you literally are limited converting the device without touching it.

00:17:31.680 –> 00:17:49.410
Chris Feeney: it’ll reboot install and then, when it comes back up it’s got Joe on and instead of windows and you use the same tool that you use to manage windows and so that was a feature that we’ve added in and still have today and I don’t know how widely use it is, I know it comes up quite often.

00:17:50.610 –> 00:17:57.270
Chris Feeney: When asking how can we get it out there, so if you’re using a CCM we have a tool for that.

00:17:58.740 –> 00:18:03.570
Chris Feeney: And there’s instructions here and then certainly a video and kind of how it all, how it all comes together.

00:18:06.030 –> 00:18:11.610
Andy Whiteside: Patrick do you have any first hand experience of using this method to do large conversions for conversions.

00:18:11.940 –> 00:18:27.270
Patrick Toner: I do, I do yeah so before I started my job is to manage SEM for a large healthcare organization, so this was a lot of times, and you know you see it in different different verticals not just healthcare obviously SEC SEC is a huge enterprise tool out there.

00:18:28.410 –> 00:18:40.320
Patrick Toner: You know, so you know, Chris and I first started it all this didn’t exist right, this was not there was a way to do it, you could you could create an image with agile and push out with SEM, but it was very.

00:18:40.980 –> 00:18:46.410
Patrick Toner: manuals complicated I think Douglas to camp was the one who showed me how to do it first shout out to Douglas.

00:18:46.710 –> 00:18:58.560
Patrick Toner: And you know, but basically yeah you know I mean have a built in tool, now that you just install into into SEM and then you can pick your ideal image and push it out, I mean this is huge, if you have.

00:18:59.010 –> 00:19:10.680
Patrick Toner: If you’re if you’re an organization that uses SEC, and to manage windows devices, this is the easiest way to go, you already have all those devices under management, you can pick and choose which devices you’re going to push a gel to.

00:19:11.610 –> 00:19:21.720
Patrick Toner: So yeah this, this is a, this is a really great tool for companies that are using SEM I think they’ve rebranded it to something else now, but whatever I CCM is now much better.

00:19:22.500 –> 00:19:27.060
Andy Whiteside: In 10 endpoint manager yeah just chasing the branding right.

00:19:28.500 –> 00:19:37.890
Andy Whiteside: Okay yeah let’s let’s move on to the next, well before I do that anything additional Christian was say about the ability to push out the installer through SEC oh.

00:19:38.940 –> 00:19:43.140
Chris Feeney: No, I think I mean there’s obviously more detailed instructions that our knowledge base on this.

00:19:45.090 –> 00:19:54.270
Chris Feeney: And like said engineering, so they you know in my four years again because Patrick said it didn’t exist now we have these various tools.

00:19:55.380 –> 00:20:01.920
Chris Feeney: No real blockers as far as getting the getting the operating system out to systems to be converted and deployed and so.

00:20:03.120 –> 00:20:06.150
Chris Feeney: The next one we’re about to touch on has been around for a while.

00:20:06.360 –> 00:20:15.090
Andy Whiteside: Chris I want to comment on the SEC, and one real quick I want people listening to know you’re not done with SEM at that point you’re just done using it to manage those local and remote endpoints.

00:20:15.750 –> 00:20:21.120
Andy Whiteside: Now you can move on to using SEC on to manage that that middleware and the infrastructure pieces.

00:20:21.420 –> 00:20:27.180
Andy Whiteside: it’s still very relevant because even though we’re talking about removing windows from the equation here you’re still going to more than likely.

00:20:27.480 –> 00:20:34.590
Andy Whiteside: connect to windows to get the job done you’re just going to secure and make the endpoint more manageable so SCM is still a big part of a.

00:20:34.980 –> 00:20:41.010
Andy Whiteside: an ideal world it’s just not how you manage those endpoints any longer the actual physical endpoints right.

00:20:42.000 –> 00:20:51.480
Andy Whiteside: All right now let’s talk about the next one, which is quite commonly used has been for years we’ve got several large rollouts of this and that’s where we use a pixie scenario to boot, to a.

00:20:52.500 –> 00:21:00.330
Andy Whiteside: imaging server and get the ideal image pushed out Patrick you want to jump out Chris you were going to go first go ahead and cover the pixie search scenario.

00:21:02.670 –> 00:21:11.760
Chris Feeney: Well yeah there’s a you know pixie if you’re not familiar with it it’s basically a you know network booting and then it reaches out and there’s a pixie server that.

00:21:14.100 –> 00:21:24.480
Chris Feeney: You can have it contact on some with networking and then it will respond and and, in our case, we have a deployment appliance.

00:21:25.530 –> 00:21:32.610
Chris Feeney: That can be used to push down the image, the ISO file essentially and then began converting the device.

00:21:33.150 –> 00:21:43.230
Chris Feeney: automatically or you can have it sitting there waiting for somebody to hit the okay go ahead and do it most likely you’re going to do that with an automated piece and.

00:21:44.070 –> 00:22:01.200
Chris Feeney: A lot of thin clients that are running maybe windows embedded or something else might might be using pixie, and so we just be a matter of when you look at your network boot loader when the device comes up making sure pixies at the top before it gets to the local hard drive.

00:22:02.310 –> 00:22:04.650
Chris Feeney: But it’s it’s fairly straightforward.

00:22:06.180 –> 00:22:12.810
Chris Feeney: And I can see on the video there as well, there’s a screenshot of our our deployment appliance which we offer up.

00:22:14.460 –> 00:22:20.400
Chris Feeney: I think it’s a great tool, if your imaging devices in mass before you push them out to the floor, you can do it.

00:22:20.430 –> 00:22:21.870
In like a lab very easily.

00:22:23.130 –> 00:22:26.820
Chris Feeney: If they’re already in production, you just have to make sure that.

00:22:27.930 –> 00:22:36.120
Chris Feeney: you’re pointing these devices to the deployment appliance and you’d have to work with your D http server to arrange for that.

00:22:37.440 –> 00:22:39.480
Chris Feeney: Patrick I don’t have any other comments on on that.

00:22:39.900 –> 00:22:44.880
Patrick Toner: yeah it’s just it’s it’s funny to me we’re still talking about pixie booting you know, in the year 2022.

00:22:45.750 –> 00:22:53.430
Patrick Toner: You know i’m thinking back in the day, using Norton ghost and there’s a great Open Source one called fog, you know do like windows deployments and.

00:22:53.880 –> 00:23:04.230
Patrick Toner: You know, on customer sites, but yeah I agree with you, Chris I think this is back when this was the only option was this for the USB stick you had to get a little creative with the pixie boot.

00:23:04.920 –> 00:23:18.900
Patrick Toner: appliance if you wanted to do it out in you know, in the production environment now, I think this is a great use case, for you know, a just a walled off, you know lab room where you can just plug devices into switches and they automatically move.

00:23:20.160 –> 00:23:29.340
Patrick Toner: You know it’s really a great place it’s really great solution for that you know it’s kind of a staged environment to stage a bunch of devices and then walk them out to the floor.

00:23:30.360 –> 00:23:40.020
Patrick Toner: You know, it also includes you can make it a DTP servers well i’m just kind of Nice that this appliance it’s it’s kind of an all in one solution he’s plugging into a switch and it’s good to go so.

00:23:40.170 –> 00:23:47.520
Andy Whiteside: Patrick I drove an hour to meet somebody for breakfast this morning in a 2003 car it’s 2022 now.

00:23:48.750 –> 00:24:02.700
Andy Whiteside: The difference between this car man and a modern day car long as it’s not a tesla or some type of electric car is not really that different tell me the difference between the PC today and one from 20 years ago when I did my red hat install how different Are they really.

00:24:04.950 –> 00:24:14.100
Patrick Toner: yeah I mean probably just processor speed hyper threading on the on the process, but you know I guess to your point, if you think about before 2003 everything was like.

00:24:14.400 –> 00:24:25.110
Patrick Toner: Doubling and speed before that you think about you know, and then it kind of did table off a bit so it’s like it’s not that much it’s definitely faster hardware, but yeah we’re still using.

00:24:25.320 –> 00:24:26.220
Patrick Toner: The same things to your point.

00:24:26.610 –> 00:24:35.970
Andy Whiteside: The components of the same they rebuilt, the same same as Michael Dell building in his garage in 1990 something or even earlier than my point bring that up is pixie.

00:24:36.510 –> 00:24:54.510
Andy Whiteside: is still probably the best way to do it if you and your network team and their and their own the land are all on the same page man it’s just tried and true you know it is extremely the right way to do it if you have the right pieces in the right places and aligns up well for pixel.

00:24:55.080 –> 00:25:05.070
Patrick Toner: it’s probably worth mentioning to to your point Andy SEM tool can obviously leverage pixie as well, so you know the protocol still use very widely.

00:25:05.550 –> 00:25:15.150
Andy Whiteside: yeah and here’s another way to make that point that’s how the computer manufacturers, at least, I think, still get the images on the devices when they build right they still some type of pixie boot or.

00:25:15.510 –> 00:25:22.680
Andy Whiteside: I guess unless you guys know some other way they’re doing these days, but historically that’s how they got them image, to begin with, is there some type of pixie motion.

00:25:23.310 –> 00:25:25.440
Chris Feeney: yeah that’s I had a couple scenarios with.

00:25:27.210 –> 00:25:31.740
Chris Feeney: Pre before I was in the Channel role, working with some manufacturers that are now.

00:25:32.190 –> 00:25:40.050
Chris Feeney: In it already, but in the factory, they were shipping devices already pre loaded and so we just got them set up with our pixie boot appliance and they.

00:25:40.410 –> 00:25:54.030
Chris Feeney: ran through, and you know, an image I don’t know 10 or so at a time, whatever it was and box them up ship them out customer fire that up they get connected get licensed and configured and they’re ready to go.

00:25:58.620 –> 00:26:13.050
Andy Whiteside: All right, let’s uh let’s go to the next one yeah we beat the pixie one to death and, to be honest, it can take it it’s it’s durable reliable awesome the last one, and I don’t know much about this one I don’t think maybe as we get into it it’ll come back to me but.

00:26:14.130 –> 00:26:16.080
Andy Whiteside: Electronic software distribution.

00:26:17.160 –> 00:26:21.660
Andy Whiteside: As i’m reading and i’m starting to realize exactly what we’re talking about here, but Patrick you want to take this one first.

00:26:21.960 –> 00:26:28.980
Patrick Toner: Sure yeah you know, I was, I was confused myself at first, because the the naming but what he’s really talking about here is the OSC for windows right.

00:26:29.490 –> 00:26:37.560
Patrick Toner: And this is a great utility my understanding is they can’t you know back in the day I used to manage windows devices, so there was already a windows agent that exists.

00:26:38.130 –> 00:26:50.400
Patrick Toner: So I think they kind of repurpose some of that that tool what they did was you know you can either create an MSI or an emc file and push it down to your windows devices.

00:26:51.030 –> 00:26:58.740
Patrick Toner: That it runs and then What it does is it brings it under management or it makes it visible in the US console and then from there, you can actually.

00:26:59.220 –> 00:27:06.750
Patrick Toner: choose when you want to reimagine the device, and this is really great if you’re let’s say you’re an organization, where you don’t use something like SEC so.

00:27:07.080 –> 00:27:14.730
Patrick Toner: you’re using some third party tool, you mentioned a few of them here, you know about it workspace one you know if you’re using something else to manage your devices.

00:27:15.330 –> 00:27:24.810
Patrick Toner: This is a great way if you know if you’re already managing those devices push this MSI or emc file down to the devices have it, you know, have a script to run it.

00:27:25.590 –> 00:27:33.480
Patrick Toner: And it just automates that process to convert it to agile, so this is a really cool tool it’s been out, for I think about maybe two years or so.

00:27:34.650 –> 00:27:43.200
Patrick Toner: And it’s gotten a lot better from the first iteration you know my experience just it’s just works really well so yeah that that’s that’s essentially where this would be a fit.

00:27:45.180 –> 00:27:53.940
Chris Feeney: yeah and I think this plus the stc imagine you know kind of covers a lot of bases in terms of tools being used today to manage windows endpoints.

00:27:55.560 –> 00:28:07.530
Chris Feeney: It is a great tool, it was, as you mentioned earlier, they we did have a windows agent when I gel sold, not just Linux but a windows iot kind of os as well and.

00:28:08.820 –> 00:28:21.750
Chris Feeney: or just the general agent that you could use to do some basic functionality nothing really big but we basically repurpose that with the, the sole purpose of being able to deploy it and then.

00:28:24.180 –> 00:28:36.570
Chris Feeney: it’s it’s the mechanism that will then take the ISO and reboot that machine and begin converting it all, without having to touch the machine at all, so the device once it has the agent install it will actually show up in.

00:28:37.290 –> 00:28:49.320
Chris Feeney: In you amass that’s one of the differences, I think, between the SEC and agent but it’ll actually show up and i’m us and then from us, you can say all right now schedule this conversion to take place.

00:28:50.550 –> 00:28:55.140
Chris Feeney: or whatever, so the slight slight differences there between the two.

00:28:55.860 –> 00:29:03.810
Andy Whiteside: yeah let’s let’s let’s cover these real quick, because now that we’ve gone through all we need to kind of clarify, so the first one was the SEC an agent using.

00:29:04.230 –> 00:29:14.160
Andy Whiteside: The agent from system Center configuration manager from Microsoft number two was the legacy, but beautiful way of using a pre execution environment boot pixie.

00:29:14.940 –> 00:29:19.860
Andy Whiteside: Which is you know, for us, for for many of us have worked in endpoints forever that’s how we’ve done it.

00:29:20.280 –> 00:29:34.590
Andy Whiteside: And then now we’ve got an agent from I Joe that once you can get it on the machine probably through seo SEM and seo SEM agent, then it then phones home to the US and gets the image deployed that way there right guys Those are the three things we’ve covered so far.

00:29:35.040 –> 00:29:36.540
Chris Feeney: yeah okay.

00:29:37.230 –> 00:29:46.950
Andy Whiteside: And then, finally, the last one is the ideal appliance so let me go back up to the pixi one it’s almost like this thing’s written like they separated these the way they have on purpose.

00:29:47.460 –> 00:29:54.120
Andy Whiteside: The pixie boot that we were talking about a while ago is using your network pixie boot traditional way of doing it using whatever your pre execution.

00:29:54.900 –> 00:30:13.080
Andy Whiteside: imaging server was what we’re calling out in the fourth option here is also pixie but it’s using what I believe Patrick was alluding to multiple times, and that is the appliance from I gel to be that that imaging server for deploying I gel through a pixie initiated method right Patrick.

00:30:13.740 –> 00:30:27.570
Patrick Toner: yeah then if i’m reading this right, it looks like the way it’s written, you know the difference here is they’re both using the appliance but this one is enabling the D http option right, so you know the agile appliance here, you know you can flip the http on.

00:30:29.250 –> 00:30:38.520
Patrick Toner: And you know and basically it’s an all in one device it’s your it’s your router is going to dish out your IP addresses so if you’re plugging devices into let’s say you have a.

00:30:38.880 –> 00:30:48.990
Patrick Toner: You know, an agile appliance running the vm and that’s plugged in you know routed into a switch as you’re plugging devices into that it’s a 24 port switch.

00:30:49.800 –> 00:30:57.450
Patrick Toner: they’re pulling their IP address from the pixie ideal appliance and then the ideal client is also pushing the images out automatically so it’s.

00:30:57.960 –> 00:31:09.960
Patrick Toner: I think this is like kind of what Chris and I were talking about this is really great for a stage environment, you know you set this up in a lab it’s a segregated network you can’t really touch anything else you don’t have to worry about the the http server.

00:31:10.980 –> 00:31:12.630
Patrick Toner: component of it messing up your network.

00:31:13.710 –> 00:31:23.730
Patrick Toner: it’s great in that in that use case and it really does that makes it easy to just mass install devices, if you if you’re holding them in your hands physically yeah.

00:31:23.760 –> 00:31:32.970
Andy Whiteside: I think what this is getting at is, if you have a legacy imaging server you can use pixie get your ideal image on that let it happen if you don’t have one or your departments not responsible for that or the.

00:31:33.360 –> 00:31:39.990
Andy Whiteside: other players in your organization won’t play along with you doing this and you can have the ideal appliance which essentially gives you one.

00:31:40.320 –> 00:31:50.610
Andy Whiteside: That you could control in your lab environment like Patrick was talking about, or in production at that point you just got to get on the same page with your networking team around the the http helper options and who owns what.

00:31:53.190 –> 00:31:54.300
Andy Whiteside: Chris right or.

00:31:54.450 –> 00:31:55.560
Chris Feeney: Different yeah I was just.

00:31:55.560 –> 00:32:03.000
Chris Feeney: Thinking scrolling through is there’s even a few more things that are not in this article that I think come about sense.

00:32:04.950 –> 00:32:15.930
Chris Feeney: And a lot of is is attributable to our i’d already program where the the OSC tool if you’re booting it up on a USB stick, for example.

00:32:17.610 –> 00:32:20.580
Chris Feeney: or you’re using it to image a device, you can actually.

00:32:21.990 –> 00:32:28.140
Chris Feeney: Create like a master image with that there’s a couple other options we don’t have it in this article, but.

00:32:30.330 –> 00:32:35.370
Chris Feeney: But there are some additional functionality, there were then you can say right that’s going to be my master image that I then.

00:32:37.200 –> 00:32:46.050
Chris Feeney: Roll that out, we could probably if we don’t i’ll see if there’s a blog already out there, but if not we’ll we’ll get it written up and then we’ll talk through it on another.

00:32:47.370 –> 00:32:49.920
Chris Feeney: Another podcast and a future.

00:32:50.250 –> 00:33:02.010
Andy Whiteside: So, Chris, as you say that there’s really three right there’s the os converter, which is a USB stick that allows you to pop it in and convert the operating system old school, we would have done that, through CD Rom right or DVDs.

00:33:03.120 –> 00:33:11.730
Andy Whiteside: there’s the the ability to use the ud pocket where you now you actually boot from the ud pocket itself, which is becomes the hard drive.

00:33:12.210 –> 00:33:20.580
Andy Whiteside: And then there’s Finally, the you buy your hardware from a company that sends it out whether it’s from Idaho or LG or.

00:33:21.330 –> 00:33:28.470
Andy Whiteside: Lenovo and others were just comes with it pre loaded and it’s just a matter of pointing it to the US and updating and management from there there’s.

00:33:28.710 –> 00:33:37.740
Andy Whiteside: there’s three more ways really but they’re not covered here, this is really about how to convert something getting it out of windows world into into the world of idle Linux.

00:33:38.160 –> 00:33:39.360
Chris Feeney: that’s right yeah and.

00:33:41.460 –> 00:33:47.940
Chris Feeney: I think what we’re starting to see is i’m he sees is the world’s gotten well to our security topic before.

00:33:50.700 –> 00:34:02.550
Chris Feeney: there’s many market factors happening and and I chosen a really good position to you know take devices, whether they’re brand new from a vendor or existing ones running windows.

00:34:03.090 –> 00:34:19.650
Chris Feeney: and have multiple ways to get the operating system deployed and easily configured so that user productivity, the end of the day, user experience is key, all the other stuff we talked about manage ability security is certainly important, but the user, experience has to be.

00:34:20.970 –> 00:34:23.700
Chris Feeney: Acceptable more than that actually.

00:34:25.020 –> 00:34:27.870
Chris Feeney: And that’s really Those are three key things right is.

00:34:29.190 –> 00:34:44.820
Chris Feeney: Much more secure a much more easily managed operating system and tools for that and then at the end of the day, user experience that allows you to do things like this, like we’re doing now, whatever without realizing that it’s actually coming from a virtual digital workspace so.

00:34:46.950 –> 00:34:58.560
Andy Whiteside: yeah I mean, I think the summary here is, we are now at a point that if your SAS based only you could use a Linux operating system that has the power of deployment management aka idol.

00:34:59.790 –> 00:35:12.300
Andy Whiteside: Or if you need windows still in the mix, you can use middleware like citrix vmware Microsoft others that can provide that middleware layer that gets you back to x86 worlds, whether it’s a desktop or applications.

00:35:13.380 –> 00:35:21.300
Andy Whiteside: And we’re finally to a point where Linux is in those scenarios a truly usable operating system.

00:35:21.840 –> 00:35:26.310
Andy Whiteside: And many organizations are moving in those scenarios anyway so now’s the time to consider.

00:35:26.760 –> 00:35:38.130
Andy Whiteside: Getting windows off the endpoints and we know it’s it’s a large percentage of people that still use windows to get the windows, which, if you think about it it’s kind of like looking yourself in a mirror and a beer and just watching it just keep going for.

00:35:40.440 –> 00:35:41.730
Chris Feeney: I think it’s a good analogy.

00:35:42.510 –> 00:35:47.640
Andy Whiteside: Patrick any additional comments on the topic here in general, moving away from windows and how to get there with it, oh.

00:35:49.230 –> 00:35:51.510
Patrick Toner: No, I think it’s I think you know anyone listen to this.

00:35:52.530 –> 00:35:56.970
Patrick Toner: You know, you should really I mean I think it’s it’s a it’s just change of mindset, a lot of times right.

00:35:58.080 –> 00:36:09.120
Patrick Toner: I mean doing this from if you’re already connected citrus it’s a no brainer but if you’re you know, I think that I think that one thing that sticks out in my mind it as we’ve had this conversation is SAS has changed a lot.

00:36:10.740 –> 00:36:21.300
Patrick Toner: office 365 running in a browser and one example of it it’s really good once you start getting used to it, I think Andy you and I talked about this it’s hard to go back I don’t even use the local Apps anymore, I do 100% of the browser.

00:36:22.320 –> 00:36:28.020
Patrick Toner: So yeah the way the world is the way that we’re working is changing, and I think it’s it’s better a better time than ever.

00:36:28.530 –> 00:36:34.470
Patrick Toner: To try this out in your organization, you know see if this if this is a fit for you, if you’re doing vdi it’s definitely fit and.

00:36:34.860 –> 00:36:47.580
Patrick Toner: You know, maybe your some of your users can get by just using a browser to connect to their their office Apps and using something like zoom or teams locally to do video conferencing, you can do all that with the Linux ios like agile.

00:36:48.330 –> 00:36:57.000
Andy Whiteside: And a good way to say that browser turn grew up so you’re right, it is a browser a web browser but specifically chrome right you guys I Joe not you guys your partners INTEGRA now.

00:36:57.570 –> 00:37:09.180
Andy Whiteside: That I just bring in chrome browser or chromium into the operating system natively advantage, and that was a huge step in the direction of not even need middleware anymore for a lot of people to be able to be successful.

00:37:10.890 –> 00:37:26.670
Patrick Toner: yeah it’s huge you know the chromium built in you still have the firefox browser and then you have to custom partition if you want to use chrome or you know actually Microsoft is now has edge for Linux which is crazy give them a shot to their own they’re both obviously chromium based.

00:37:27.720 –> 00:37:29.310
Patrick Toner: yeah just so many good options there.

00:37:30.420 –> 00:37:37.710
Andy Whiteside: hey we should probably give what is it Craig hinchcliffe Is that how you pronounce it then we probably have a credit for the blog that we’re reviewing here it’s a as an awesome ride up but Greg.

00:37:39.270 –> 00:37:41.130
Chris Feeney: Thank you definitely on.

00:37:41.160 –> 00:37:42.810
Chris Feeney: He I think actually.

00:37:44.640 –> 00:37:47.520
Chris Feeney: I think he last year he moved to okta.

00:37:47.820 –> 00:37:53.850
Chris Feeney: Yes, using the world of SAS and security, but he was a sit right for many years, my general understanding so.

00:37:55.080 –> 00:37:58.950
Chris Feeney: Up to i’ll reach out them see what he’s up to these days yeah.

00:37:59.370 –> 00:38:03.750
Andy Whiteside: So at the minimum he’s a digital workspace work has no boundaries he’s one of us.

00:38:04.290 –> 00:38:05.610
Patrick Toner: that’s right yeah.

00:38:06.720 –> 00:38:08.460
Andy Whiteside: hey Chris anything else, for we kind of wrap this one up.

00:38:09.630 –> 00:38:26.490
Chris Feeney: Now just again just a PSA that again if you haven’t signed up for one of the agile disrupt conferences we’re kicking things off this week in Boston we’ve got multiple cities around the country we’ve got basically a spring and fall series so.

00:38:27.990 –> 00:38:36.390
Chris Feeney: spring series is going to take us into June early July and then we’ll take a break and then resuming think September again so.

00:38:37.590 –> 00:38:40.560
Chris Feeney: we’ve got cities like nashville minneapolis.

00:38:41.580 –> 00:38:44.730
Chris Feeney: Washington DC Tampa Pittsburgh.

00:38:46.020 –> 00:38:47.820
Chris Feeney: Newport beach California.

00:38:48.990 –> 00:38:55.560
Chris Feeney: Those are all that i’m aware of in the in the spring series, and then a few others in fall so.

00:38:56.670 –> 00:39:03.870
Chris Feeney: Hopefully, one of those those listening, you can sign up just look it up for agile disrupt and you’ll see a registration there and we’d love to see you there.

00:39:04.860 –> 00:39:09.750
Andy Whiteside: yeah My only complaint about the whole thing is you guys time to a bunch of them right when i’m on pto with my family and I can’t make them.

00:39:10.920 –> 00:39:13.590
Andy Whiteside: Something to make a bunch of them, but i’ll make some other ones in the fall.

00:39:15.210 –> 00:39:17.250
Andy Whiteside: and looking forward to seeing you know the Community again.

00:39:19.020 –> 00:39:27.240
Chris Feeney: yeah definitely a face to face activities are very much resuming and so that’s that’s great to see.

00:39:28.620 –> 00:39:29.100
Chris Feeney: So.

00:39:30.600 –> 00:39:42.960
Andy Whiteside: You guys i’ll wrap this one up as you see i’ve moved from the diner waiting room into the in the parking lot in my car slightly quieter hopefully wasn’t as bad as it started off, but the guys, I appreciate you joining and covering this topic and we’ll do it again next week.

00:39:44.100 –> 00:39:45.810
Patrick Toner: sounds good sounds great thanks.

00:39:46.500 –> 00:39:47.160
Chris Feeney: Take care guys.