40: IGEL Weekly: How to Use Shared Workspace (Workplace) on IGEL OS – Video

Jan 20, 2022

IGEL’s Sebastian Perusat teaches you how to install, configure, test, and deploy the IGEL Shared Workspace solution in this video. IGEL Shared Workplace (SWP) allows user-dependent configuration using the IGEL UMS profiles linked to the AD user accounts.

Host: Andy Whiteside
Co-Host: Chris Feeney
Co-Host: Seb Perusat

WEBVTT

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Andy Whiteside: Hello everyone and welcome to episode 40 of idea weekly i’m your host Andy whiteside got Chris fenian said with me hey guys how’s it going.

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morning.

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Sebastien Perusat: Good afternoon, good, thank you for asking.

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Andy Whiteside: So, Chris I assume you’re in the same bucket I am it’s let’s see it’s post holidays it’s halfway through January.

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Andy Whiteside: Its sales kickoff season, the citrix kickoff is going on starting right now.

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Andy Whiteside: I feel like the whole month of January just we have weather weather related issues here in the southeast from time to time or often in January, February I just feel like January just a complete waste as far as work goes you guys feel like.

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Chris Feeney – IGEL: it’s yeah and allows me to get some things like figuring out a new configuration for my Home Office, hence I basically took everything down and i’m rebuilding from scratch.

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Chris Feeney – IGEL: Trying to reinvigorate the mind after a year’s worth of whatever setup I had last year, so I threw out the old bass it’s going to the dump that was long overdue is probably like 15 year old desk anyway falling apart, but.

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Chris Feeney – IGEL: got a new one on sale, like you, office Max depot whatever you call these days, but uh but yeah definitely I don’t know about you.

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Chris Feeney – IGEL: I came home from nashville and a couple days later, was like what is going on, so I spent the weekend kind of fighting off the demons if you know what I mean so.

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Andy Whiteside: yeah I think a lot of people and that’s another thing this time of year, whether it’s cold or the flu or cold or whatever you go and.

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Andy Whiteside: You have all these people inside for hours and hours and hours at a time and everybody comes home sick January is, I look forward to the reboot but at the same time, I feel like January just flies by and, as far as accomplishing the goals nothing gets accomplished.

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Chris Feeney – IGEL: yeah exactly, I think, and then just haven’t recovered right, I think, part of it is everything can’t be coven necessarily but.

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Chris Feeney – IGEL: I think, also not being around a mountain of bow so much our new system may not be completely what it was perhaps we’ll see but a living today woke up breathing got outside fresh air excited about today’s topic.

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Andy Whiteside: Just it just January January, every year, she.

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Andy Whiteside: said I bar for you, I know, every every time I talked to a year and that that room there or one of your rooms, or the car a couple times on the car.

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Andy Whiteside: Do you do, you get exposed to all the madness it’s it’s January and it or do you get.

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Andy Whiteside: You get this.

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Andy Whiteside: plow ahead get your job done.

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Sebastien Perusat: And it was amistad the first week of January was pretty calm was a little bit to come from time to time, so it was really.

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Sebastien Perusat: scary because we just got some messages one or two emails sometimes, but they were just said it’s.

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Sebastien Perusat: surprising, but then on the 10th of January, then I would say everything went back to normal, we saw that people are coming back from holidays and.

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Sebastien Perusat: Then the normal it’s a Community stress started again, which was good, because yeah having just doing some lab.

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Sebastien Perusat: Fixing and trying to update every system is great, but then something challenging and then the customer hated in, and I must say, we had a few challenges at the beginning of.

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Sebastien Perusat: January regarding citrix cloud issues, I mean we’re all in the same boat, at that moment, so it was yeah it was a tough topic MSA but no, no it’s getting I would say quite normal calls are coming back coming back so it’s it’s quite normal yeah.

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Andy Whiteside: That was called January.

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Andy Whiteside: Yes, anywhere, every year, the same same same kind of thing and then you wake up at the end of January good oh I didn’t get a lot done February i’m gonna get a lot more done and then february’s a short month.

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Andy Whiteside: Next, you know it’s March, but it all seems to work out in the long run.

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Andy Whiteside: Well i’m you know said you were just you just hit on a great topic and I don’t know how we would do these these podcasts already take most of the hour, that we have to do this every week but.

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Andy Whiteside: If we had an opportunity for on the Community, and we do a corporate blog and then the Community blog every other week on the corporate blog.

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Andy Whiteside: Recording if we just said hey what’s the top five things that are happening in the Community that need to be addressed, that would be good, they will figure out a way to work that in at some point we.

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Chris Feeney – IGEL: Are gonna put out a poll just say hey there’s a topic you’d love to hear us talk about.

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Chris Feeney – IGEL: i’d be all in on that so.

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Andy Whiteside: Well, that that’s a given right if people want to to the Community talk to us, or through linkedin or whatever tell us topics.

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Andy Whiteside: I think you said does it but i’m talking about specifically, I think, Chris you’re talking to like what’s the hot, it was if you monitor the Community last week, what was the hottest three things that were being talked about let’s jump in and talk about those you know verbally.

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Andy Whiteside: That would that would be awesome but we pick the topic for today, which you know, going back to all the madness of January okay so.

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Andy Whiteside: Five years ago, the January thing was even harder, because you didn’t get any work done and you felt like you were stuck in the old ways of doing work now.

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Andy Whiteside: You know there’s ice outside my door today i’m just sitting here in the Home Office we’re in the kitchen at the kitchen table.

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Andy Whiteside: Getting work done i’ve been on calls i’ve been doing emails i’ve been jumping into workspaces i’ve been into my CRM i’ve been all over the place this morning and that’s just normal right that’s work.

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Andy Whiteside: Work hybrid normal and that fits really well with January, our topic for today is something that’s.

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Andy Whiteside: Part of that work hybrid work normal hybrid world and I don’t know a ton about it it’s popped up in my world several times, and that is the the eye gel shared workspace.

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Andy Whiteside: concept and that’s what we’re going to cover and said in teams latest video walking through that solution, but before we do that let’s Chris ideal shared workspace what is it.

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Chris Feeney – IGEL: So it’s a it’s a licensed feature we’ve had in the product from glee close to 10 years and we basically in a nutshell it’s a feature.

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Chris Feeney – IGEL: that’s you know honestly pretty robust, but at the end of the day it really allows you to take a profile that you normally it’s assigned to a computer device, and you can create it and assign it to a user that’s one particular feature that will cover here today, and so.

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Chris Feeney – IGEL: You know, and then from there kind of spawns different use cases, it was a separately licensed products in os 10 days and in an older now it’s part of less 11 in the enterprise management.

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Chris Feeney – IGEL: Pack add on option, so if you’ve not had that license before then, you may not have seen it, but once it’s there you can enable it and then we’ll explore a little bit some of the use cases around it so.

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Chris Feeney – IGEL: Obviously, one of the bigger things is how do you know how to assign a profile to a user and so we’ll get into that here, just a few minutes.

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Andy Whiteside: I know it’s popped up my World Cup time said young your definition your explanation of what this thing is.

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Sebastien Perusat: Just what Chris said now, I would just add maybe one or two things but yeah that exactly exactly right.

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Sebastien Perusat: Basically, if you’re using agile, since a couple of years, you are known that assigning a profile hit the device so let’s imagine that.

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Sebastien Perusat: myself is roaming between two or three different devices during the day and that imagine, now that.

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Sebastien Perusat: I have some disease in in vision or maybe i’m just left Hamlet and I want to give to keep my left and that mouse of all my devices.

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Sebastien Perusat: that’s something which calls usually in a bit of trouble, because obviously we can do the configuration locally in a quick setting you can push a profile to every new device every time.

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Sebastien Perusat: But it’s not happening that’s the reason why all it’s one of the reasons why we launched the shared workspace feature Christmas right, I guess, more than 10 years, maybe.

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Sebastien Perusat: Just to cover the fact that we are not able to assign a profile to a device anymore only but also to an active directory account.

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Sebastien Perusat: And that’s something which makes you even more flexible and if you’re already using the agile cloud gateway I can example you are already.

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Sebastien Perusat: holding an embedded emp license meant to subscription, so why not using the feature if it’s already there you do not have to pay any more fees something like that is included into emp.

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Sebastien Perusat: And that’s something which is what you’re already marking in in the zoom session.

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Sebastien Perusat: That you have to check the licenses first and that’s just a small piece of information, but i’m always trying to take to the customer, the.

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Sebastien Perusat: Different approaches, you have your eyes your lessons think port, etc, but the easiest way is just opening up your your mess humans web APP and go to the license information and check if you ever valid enterprise management back it’s about I guess it was minutes.

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Sebastien Perusat: Three or 240.

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Sebastien Perusat: And that’s the divisional that Chris gave is 100% correct, I will just add man second piece, which will recover a bit later on.

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Sebastien Perusat: Shared workspace one even more important in my opinion last year during the first work from home face where we were all it was a pandemic.

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Sebastien Perusat: And where people needed to work from home in a secure way to obviously actual was already secure no question but if you’re sending out.

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Sebastien Perusat: your pocket to someone in the office and God forbid custodian yeah basically he could theoretically access the pre configured information on the device.

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Sebastien Perusat: Or if the to the pocket gets lost after the pre initial configuration to stg you might still have the 10 I can or a background picture from a company.

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Sebastien Perusat: So going back now to the main topic if you’re using shared workspace and you are using svg you will be able to do with extreme powerful process by connecting into your active directory without a vpn but that’s something we’re covering a couple of minutes I guess.

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Andy Whiteside: So just to sum it up and i’m green to this even though, what you’re saying now starting to align with a couple scenarios that my company has been involved in, personally, I mean we are personal needs, you know when we shifted our.

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Andy Whiteside: workforce to be completely remote during the pandemic, and that is a user centric approach to how you manage the I gel configurations aka profiles user centric that’s what this is all about really right yeah.

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Sebastien Perusat: that’s great.

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Andy Whiteside: Alright, so I know we want to talk through i’ve got a question around the active directory piece, and maybe azure ad.

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Andy Whiteside: But you do a good job in the video it looks like up until the 333 minutes and 32nd mark you’re actually talking about shared workspace and basically recap, and what we’re talking about here, and how it applies.

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Andy Whiteside: So if you’re listening at some point, maybe go watch the video associated with this one, let me give you the title of the blog.

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Andy Whiteside: Which is really a recap, of the video how to use shared workspace on I Joe os video So if you weren’t looking for that go Google it and said let’s jump in now to the 330 mark, where you talk about what it what it does, technically.

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Andy Whiteside: First, which is the license check piece.

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Sebastien Perusat: Exactly, I just have to say one more thing, and I must apologize for everyone who is watching the video.

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Sebastien Perusat: The introduction I made was from the post processing of the video absolutely creepy, so I will rerecord the introduction, the rest of the videos okay.

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Sebastien Perusat: The introduction I don’t know microphone too much security policy during the processing and I know so just in case the introduction will be recorded afterwards.

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Sebastien Perusat: So on the licensing topic we already covered it more or less on the The pre discussion the emp subscription is mandatory for you things you should workspace feature mozilla.

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Sebastien Perusat: One thing which is important because the licensing is one piece, but I don’t know sent you a mess five or eight or five or seven.

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Sebastien Perusat: We are also able to get there, but that feature in general in the US, just because you don’t need it, you just don’t want to see it in your list.

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Sebastien Perusat: So in that case we haven’t the US Administration, a specific power score features, where you can disable let’s say the appearance of specific features, instead of your your mess console.

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Sebastien Perusat: So if you don’t see that even if you have an emp just check that one on the features, if you maybe have disables the feature.

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Andy Whiteside: which might have.

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Andy Whiteside: You might have you might have said what the acronym stands for enterprise management pack right yeah so in the in the world of gel you have.

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Andy Whiteside: Two licenses one the workspace license and then, if you want features like this, then you bolt on to that license the enterprise management Pack is that the two yeah.

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Sebastien Perusat: that’s exactly right and that’s emp to have a couple of features which are included, by default, so the azure cloud gateway is the most common and the most non feature would say.

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Sebastien Perusat: Then you have a shared workspace he has double up and then we have a piece, that I do not want him to mention but it’s still there it’s called a tea and you ma.

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Sebastien Perusat: So the at so just in case someone is interesting that feature is giving you the ability to check and to track USB devices connected to your endpoint from your us.

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Sebastien Perusat: verse imagine you have a USB webcam and you want to see how often the user is pregnant out of our when it was removed from the device.

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Sebastien Perusat: that’s also part of the emp and so you may as a unified management agent, which can be installed on windows PCs but let’s just skip that topic because it’s a nightmare moon.

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Okay.

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Andy Whiteside: All right, so after checking to see that there’s an emp license The next step is for us are making sure you have an emp licensed in the system.

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Andy Whiteside: Now let me, let me ask this so I i’m going to say it, the way it’s going to the way I wanted to come out but i’m going to clarify it so in the world of I jail, this is when you tie.

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Andy Whiteside: The device into the license the workspace and the emp license but really not tying in the device you’re tying in the operating system running on that device into your world.

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Andy Whiteside: Everything I do is really software it just happens to be running on a repurpose device or an ideal issued device but it’s really that software that’s coming in and checking in to make sure a license that needs is there right yeah.

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Sebastien Perusat: As it gets a unity which were using for that kind of process but yes exactly.

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Andy Whiteside: We were we are our sales kickoff last week with the Chris and and I think another presentation as well and I i’m trying to train my company to say thin client.

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Andy Whiteside: hardware thin client software and actually have to add that word to the end of it, so that you know that they know what they’re talking about and the person listening knows what they’re talking about because.

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Andy Whiteside: Based on what I gels done you really separated the os from the hardware and if you just use the word thin client, you know which one, are you talking about so thin client less than client hardware put the two together now you’ve got you know, the solution.

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Andy Whiteside: But, making sure that everybody calls out the ios which is really the smart part of the whole scenario.

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And I.

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Chris Feeney – IGEL: just want to.

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Chris Feeney – IGEL: make a point I forgot to mention this earlier and we talked about this, like a year ago.

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Chris Feeney – IGEL: i’m running this literally from an eye gel ud pocket connected to zoom running locally on my eye gel and i’ve got a nice little he paused speaker phone here that I think you were testing out last week oh that worked well for your your meeting but.

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Andy Whiteside: weren’t great.

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Chris Feeney – IGEL: I am eating the dog food right now it’s tastes pretty good so keep going.

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Sebastien Perusat: it’s.

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Andy Whiteside: Okay, so I got a question on the active directory so as INTEGRA we use active directory, we also use azure ad by default azure ad is our our our first of all active directory is the one and only directory system that this thing plugs into or are there, others that it also can leverage.

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Sebastien Perusat: Know basically you can also use end up, which is also kind of directory listing directory user management tool that we’re mostly connecting me at least from the customer base i’m looking at active directory right.

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Andy Whiteside: Okay, so see but your comment is you can use Eldad an active directory is just microsoft’s version available.

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Sebastien Perusat: Absolutely yeah.

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Andy Whiteside: lightweight directory access protocol.

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yeah.

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Andy Whiteside: Okay, so as your excuse me, active directory on premises and i’m I learned the word on premises, I was set there’s so many presentations last week where they say on Prem or on from on premise yeah on.

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premise.

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Chris Feeney – IGEL: On premise, no.

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Chris Feeney – IGEL: that’s not right.

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Andy Whiteside: Services trying to be dead in my own head on premises so active directory What about azure ad native is that something that currently exist is coming, or will you have to kill me if you tell them know.

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Sebastien Perusat: To be honest, I have asked exactly the same question because we had three discussions during up from the Community so.

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Sebastien Perusat: It didn’t got an really clear answer until now from from PM just because I didn’t have the chance to speak with them all have an ex con on Thursday.

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Sebastien Perusat: So honestly before seeing something when ups absolutely sure if it’s true or not, I would say let’s push that to the next to the next podcast maybe I don’t know Chris if you got any kind of other feedback, but at the moment I just got it might work, but we can’t say it support.

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Chris Feeney – IGEL: yeah I remember yeah I remember with your guys were looking into this escapes my memory, as far as maybe what configuration options with ad.

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Chris Feeney – IGEL: hybrid native whatever it is, but definitely get back I would imagine, as we move into our next major version or less 12 that that will probably come up as the primary requirement or added on after it goes out the door sometime this year so.

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Andy Whiteside: let’s just it just makes it easier right that’s the world everybody’s moving to some.

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Andy Whiteside: Some brand new companies don’t have active directory at all it’s all as your ad.

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Chris Feeney – IGEL: yeah or if everything you mess ice is everything is an azure already.

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Chris Feeney – IGEL: I know mine is I just haven’t really set up an azure ad kind of configuration yet, but you know, this is a good time of year to mess around with that since it’s January kick off season so.

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Andy Whiteside: So so so i’m going back to the video here you are under the US Administration section of us have the console and you’re over in the active directory ldf section, and these will walk us through what you’re what you’re doing yeah.

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Sebastien Perusat: Sure, so what I would mention here is that the active directory login here is not to be confused by a local active directory profile that you might have configured and we already talked to the active directory login a couple of weeks ago in the podcast so just.

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Sebastien Perusat: Look at that specific feature we connect to you, Ms server with your active directory, we are not speaking about endpoint and you active directory at the moment, but only from the US so.

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Sebastien Perusat: First of all, we need for the shared workspace but you might already have done that specific step if your users who are using us contract, so your administrators your service desk your first level second level.

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Sebastien Perusat: wanted to login with active directory credentials to is a US consider your mess, whether that’s exactly the step, you will do also here so you’re just connecting your your message would you either.

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Sebastien Perusat: And or your active directory and see if you could login with your sort of account or whatever country wanted to retake it directory.

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Sebastien Perusat: So he should just really a connection you’re writing something back into his Exeter you’re just reading from it readings groups, the users.

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Sebastien Perusat: If you want to import them into the esoteric to the US concern that’s another topic, which was a month as a shared workspace it’s mandatory because.

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Sebastien Perusat: If you want to assign a profile to an active directory user you obviously need a connection between both worlds and that’s exactly what you’re doing here, so you need a domain name.

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Sebastien Perusat: If your DNS is set up properly you just click resolve, you should then get a list of domain controllers might be dead just remove them leave it there, but I would prefer to remove them.

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Sebastien Perusat: And then enter username and passwords that is allowed to read your active directory I use an administrator account, which is not recommended at all, but you could use whatever account, you will, as you like to read from it.

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So.

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Chris Feeney – IGEL: Is this is.

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Andy Whiteside: This is, this would this be a service account or you can use your you can feel comfortable using your admin credentials to make this connection.

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Sebastien Perusat: Whatever you like, as.

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Andy Whiteside: Well, so real.

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Andy Whiteside: Real quick, this is so, my impression is to be a service account and.

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Andy Whiteside: This.

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Andy Whiteside: To be something you set up in general, because you want users logging in with their ad credentials into your mess anyway right sorry Chris go ahead.

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Chris Feeney – IGEL: yeah I was gonna say a couple things because back to my.

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Chris Feeney – IGEL: days before agile best practices, whenever we’re connecting into your elder their option is here in the video use ld s connection, which is.

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Chris Feeney – IGEL: Right now, the default is port 389 which is non with just regular l that but pretty much all active directory is you’re probably going to be set up with an ssl set up so.

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Chris Feeney – IGEL: That would be a best practice for sure set that up import the certificates, you can contact the domain controller the route, if you click on resolve their, for example, little you know, presumably list all the domain controllers that can be reached.

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Chris Feeney – IGEL: We found that a best practice ring in the root CA that signs all the certs for the domain controllers that way if a certain domain controller.

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Chris Feeney – IGEL: certificate gets renewed it hasn’t been rebooted yet you can still talk to some other server as well, so that would be a good best practice and then.

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Chris Feeney – IGEL: Service account as well, I don’t think it needs very special privileges like administrator wise, I mean you just know any account should be able to read it, import, I would say, maybe authenticated users but that’s generally going to be the case, anyway, so but.

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Chris Feeney – IGEL: But yeah set that up and you’re good to go.

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Andy Whiteside: and Chris you just you said read an import I just to validate it just goes out and thrilled at the ability to read the active directory and.

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Chris Feeney – IGEL: Exactly yeah and then from there you have a list of values and groups and things.

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Chris Feeney – IGEL: which will use later on in this conversation.

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Andy Whiteside: So said anything else to highlight in the active directory configuration portion of the video.

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Sebastien Perusat: I think you know it’s more than enough to just to check if the connection is working by clicking test connection and then pressing Okay, because then you are stored your connection and you’re good to go to be honest.

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Sebastien Perusat: The only thing that is now coming back to the to the topic of the beginning just keep in mind that you might have to check the umass features on the human same expression path.

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Sebastien Perusat: and check if you might have in former times disable the shed workplace feature, just in case I mean I don’t know many people were deactivating that but you might have done that, by your admin services consultant.

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Sebastien Perusat: So, just in case check that if it’s enabled.

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Sebastien Perusat: Then.

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Andy Whiteside: It can, I pointed that out real quick, so this whole thing just just made sense to me and here’s why everybody i’ve ever spoke to, I think.

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Andy Whiteside: has called this shared workspace which, if you work in the citrix the Microsoft and Google the vmware world that I live in okta.

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Andy Whiteside: workspace means something right, it means this place where you go and get all your Apps, and all this data and all one place.

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Andy Whiteside: Now I noticed as we’re going through and i’m looking at the video and actually maybe going back to yeah the title of the blog versus the box that you check our tutor two different words.

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Sebastien Perusat: Good point I may have done an arrow there too.

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Andy Whiteside: Well, and that’s okay everybody i’ve ever spoken to including my own employees has called this thing shared workspace.

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Andy Whiteside: And my very analytical brain is trying to understand how I gel shared workspace compares to a citrix shared workspace or vmware shared workspace and then all of a sudden, as I see the checkbox in the console.

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Andy Whiteside: It says work right place not space.

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Andy Whiteside: And it totally makes sense to me now.

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yeah.

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Andy Whiteside: This is a sphere of workplace not workspace.

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Sebastien Perusat: it’s a reshape sorry for that, I guess, I was just writing the the title and just went through exactly the same mindset as you’re doing right now and just said okay yep.

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Andy Whiteside: So we have we have been so we just had our sales kickoff last week and I literally.

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Andy Whiteside: sit in front of my entire team and ask them to tell me what I shared what digital workspaces.

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Andy Whiteside: And you know they they kind of got it but they really weren’t solid as to what a shared workspace was the way I want everybody to think about I mean I literally just.

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Andy Whiteside: Think about all time what is a workspace in today’s terms, is it is it a virtual desktop could be.

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Andy Whiteside: Or is it a it’s a landing page where everything is right there, including actions and data and what citrix and vmware they want you to think of it as.

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Andy Whiteside: And then, what this is is really a shared work place where the device, they were accessing from has lots of ability to be shared amongst us or sorry go ahead, sorry.

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Chris Feeney – IGEL: No that’s a great point I think when it was originally except probably been around 10 years now.

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Chris Feeney – IGEL: You know this this workspace that were used to these days was I don’t even think that was really being used 10 years ago, but the idea that a device could be shared amongst different people as they come and go into and out of the office or other scenarios.

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Chris Feeney – IGEL: Where that device isn’t assigned directly to them that that makes complete sense in terms of the name of the feature but yeah I will neither confirm nor deny that I have used workspace when talking about this feature this place.

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Chris Feeney – IGEL: hits all of us, but but yeah it’s shared workplace and now we’ll dig into what you can do with this workplace feature.

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Sebastien Perusat: Right.

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Sebastien Perusat: So basically what we have, there is, if you go back to your main your mess console where you’re managing your endpoints.

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Sebastien Perusat: you’re having a specific feature which is was a blue man blue icon in front of it which got shut workplace users and way of them just beneath it.

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Sebastien Perusat: Your domain where you can then search for specific account for specific group, so what I was doing in the short, I was searching for some DEMO accounts were created for my citrix DEMO so.

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Sebastien Perusat: I was just going into the domain, then went into users, since my academic is not that big I just went up to the user, I want to to use in order to configure.

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Andy Whiteside: It let’s let’s.

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Andy Whiteside: let’s talk about something real quick, because this came came up in my world.

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Andy Whiteside: we’re not joining devices to active directory we’re just now looking through active directory for users, that we can attach actions to.

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Exactly.

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Sebastien Perusat: Even on that specific topic we have a small difference between the active directory logging from the end point where.

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Sebastien Perusat: We already covered it a couple of weeks ago where you have to create a profile to make an active directory login and having domain controllers deploy to endpoint that refer.

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Sebastien Perusat: I just will mention it in a couple of seconds, but that’s something that you do not need any more if you’re using shared workspace because.

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Sebastien Perusat: i’m already telling you a bit more about that because it fits exactly in that discussion.

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Sebastien Perusat: The shared workspace is working in such a way that the device is not talking to the active directory anymore to your domain controllers like an example, but it’s talking to the math and the masses talking to your active directory.

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Andy Whiteside: Now so so you’re talking to the US by proxy most likely of the ice and, in this case it’s a scenario where the device doesn’t have the network path to get to the active directory anyway, and so it’s really the only around all the way to get there.

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Sebastien Perusat: And that’s the reason why and that’s something which will cover like I said a couple of seconds, you might have a feature where you can use that you can use your active directory credentials, even without vpn.

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Sebastien Perusat: And that’s exactly what is the biggest difference between the two worlds so basically you can say you should work basically the same backlog again into the active directory, why should I needed.

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Sebastien Perusat: emp for that he has a different ID that if you log into the active directory standard Lee would not be able to assign a prior to that user.

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Sebastien Perusat: that’s something that you do and just say the workspace and that’s what we are doing them in the next step, where we have selected the user.

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Sebastien Perusat: And i’m assigning by using the plus button of the assignment objects or drag and drop or whatever way you prefer to assign profile to an object in the US to deploy configuration.

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Sebastien Perusat: Now there is a specific what page that they showed in the the tutorial before even going further, because obviously you cannot assign any kind of of settings to a user, because just doesn’t make sense and that’s.

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Sebastien Perusat: Just weaponization which kind of device specific parameters, you cannot deploy I mean a touchscreen configuration the update settings.

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Sebastien Perusat: Security settings So if you want to use a local administrator password I can example, if you want to move the device from one to another by deploying multiple remote management servers.

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Sebastien Perusat: custom petitions on that point, I must say it doesn’t make sense from a network perspective, but from a pure feature set I would, if I would like it to have a custom user base competition world.

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Sebastien Perusat: But it’s just something that is implemented at the moment, so just telling you that there are some limitations, but for most of the configurations that you’re usually deployed to a device, you will not hit exactly that kind of limitations, because they are already administrative related.

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Andy Whiteside: yeah we’re we’ve gone and we made sure the the shared workplace features enabled now we’re going to create a profile and assign that profile either to a directory or a group of devices, is that fair.

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Sebastien Perusat: that’s what we did in the past with a shared workspace We really do that on a active directory domain group or no specific user right yes.

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Andy Whiteside: Okay, so you’re doing this, so you’re going to apply it to a group of users yeah, how does the device know that it’s part of a shared workplace configuration.

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Sebastien Perusat: that’s something that will cover in a couple of seconds in a profile because that’s something I didn’t went through until now, so we have now assigned the the group.

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Sebastien Perusat: To that to the profile, but what we need is a profile, which is at minute seven the security shed works work place workplace profile that enable that feature on the end.

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Sebastien Perusat: So we go basically the same way, like we would do on an active directory login so we go to security, we go to login and then.

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Sebastien Perusat: that’s a small difference we don’t do go to active directory kairos but on shared workspace shed workplace well that’s something which i’m going to stop me the rest of the day.

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Sebastien Perusat: And, first we have to activate that feature in the profile so that’s activate as a shared workplace.

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Sebastien Perusat: And if you want to be it’s a bit more flexible if something goes wrong with your mess or your active directory.

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Sebastien Perusat: I would definitely check the checkbox which is called skip Archer shared workplace login if you mess up is unavoidable why that our recommendation is, if you want to use it workplace.

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Sebastien Perusat: Please use earn higher wearability your mess service.

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Sebastien Perusat: The reason is quite simple in a standard once your mess server construct.

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Sebastien Perusat: If your your mess goes down, you will not be able to login on you and one single which are using shared workspace so it’s extremely important to understand that your your mess now is holding a critic even more critical role than before.

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Andy Whiteside: it’s.

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Andy Whiteside: For login process.

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Chris Feeney – IGEL: Right Chris yeah those are a couple points there.

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Chris Feeney – IGEL: Obviously, if you if you’ve gone into jail academy and had access to some of our advanced certifications we kind of cover some of these.

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Chris Feeney – IGEL: High availability multiply cgs and so you really looking at an n plus one for both your us and also ice so multiply cgs be able to handle users coming in with share workplace.

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Chris Feeney – IGEL: Multiple you, Ms servers in case one goes down, for example, another one can pick it up and talk to active directory so just from a design perspective so.

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Chris Feeney – IGEL: But but yeah I mean obviously you don’t want your users to not be able to get to their machine so.

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Andy Whiteside: This is interesting for me because quite often i’m telling people you know make keep your us ice configuration as basic as possible, you know, make sure you’re back them up, and you can restore them but.

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Andy Whiteside: All of a sudden, you introduce your workplace and it’s in the chain of authentication just to get in and get your job done that need to have redundancy just just went way up the stack in terms of importance.

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Chris Feeney – IGEL: yeah certainly pros and cons when you put some of these additional feature sets together.

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Chris Feeney – IGEL: And I think, as we get into some of the use cases for this feature it’ll make more sense to have does that make does that a good fit for.

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Chris Feeney – IGEL: You know my users experience that I want right because.

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Chris Feeney – IGEL: If all the user is going to do is get into a highly available load balanced citrix session right and and maybe the citrix is providing that capability to multiple load balancing whatever, but if there are features and settings that you want to assign to the user.

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Chris Feeney – IGEL: From ideal and then that’s where this feature would maybe come in, and so we begin to get into that around 11 minutes in is that right, I think that’s right on the video.

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Yes.

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Chris Feeney – IGEL: So yeah let’s maybe a you want to talk about a particular profile that that would make sense.

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Sebastien Perusat: yeah I mean what i’m usually doing on the on the customer do what I did when I was in process was just dump example of a left handed mouse, which will follow you from one device to another just a small piece of configuration, but it just helps to.

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Sebastien Perusat: I would especially say that to avoid that feeling that you’re working with a thin client you’re working with a managed endpoint was agile as and that’s something where I just wanted to didn’t want to interrupt you Andy.

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Sebastien Perusat: And even trying to avoid the terminology, I think that in that specific case because we are deploying configurations like we do on any kind of standard operating system.

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Sebastien Perusat: And that’s something which is covered even more with a shared workspace feature because there’s a user has really as a feeling I mean you could theoretically also think about having a background picture of you.

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Sebastien Perusat: Which doesn’t make sense from a network.

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Sebastien Perusat: perspective but hey that’s something we might also faith and then in the future so.

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Andy Whiteside: This is all about making everybody feel like they’re part of a system that.

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Andy Whiteside: he understands them.

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yeah.

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Sebastien Perusat: Adult restricting them only because that’s The thing that a lot of users are getting if they’re looking at the thin client.

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Sebastien Perusat: They had a full blown PC there were more more left their own edmonds and now they get an incline device which is limited, has not so much connectivity sometimes it’s just slow and leggy know that’s exactly the perspective, we do not want to follow.

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Andy Whiteside: hey quick question for you guys the the main competitors in the space, the ones that make software hardware that are combined and even the one other player that does software.

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Andy Whiteside: That I know of to other players that that software do they do, they have this concept or its user centric type of experience.

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Sebastien Perusat: it’s shared workspaces I wouldn’t say that to beyond the active directory login to be 100% correct, yes, they do.

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Sebastien Perusat: Because it’s basic feature, and you have to do that, but on user base configuration, I will just have maybe one in mind might have that much.

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Sebastien Perusat: I mean we can speak, we are under attack people might be unique and, to be honest, because i’ve seen something like that in the past, but I would have to double check to you yeah okay.

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Andy Whiteside: there’s there’s more example of I gel understanding that the cookie cutter doesn’t get it done these days yeah.

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Sebastien Perusat: I mean you can beat out the name I am the post production work okay.

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Sebastien Perusat: Okay.

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Andy Whiteside: As if there’s any post production that goes on.

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Chris Feeney – IGEL: Just update to the blog site.

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Andy Whiteside: i’m sure people won’t be in the intro and exit music awesome.

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Chris Feeney – IGEL: Yes, yeah, we need to come up with that I think it’s long every day we need.

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Chris Feeney – IGEL: So.

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Andy Whiteside: I said what you’re doing here you’re setting up a profile for the user who’s logging in through shared workplace.

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Andy Whiteside: The device understands shared workplace and understand hey here comes a user list of figure out what’s been configured for this user or a user in a group or whatever.

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Andy Whiteside: And this case you’re doing something as simple which which for people who use the left hand a mouse they’re probably they’re probably frustrated as heck they purposely their whole life trying to retrain themselves to us right into mouse, because the world doesn’t think about them enough.

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Sebastien Perusat: that’s right exactly is it just something we already a little bit step forward because I was still minutes nine or something like that was a profile for the general configuration.

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Sebastien Perusat: For the show workplace, because if you look at the show workplace as soon as you assign the feature exactly what you’re looking at at the moment, any.

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Sebastien Perusat: The device would show up a light DM Greta which is login mask.

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Sebastien Perusat: And that’s something which is that a bit disturbing sometimes the mask itself exactly the same show using active directory login with virtual workspace and shared workspace.

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Sebastien Perusat: So sometimes just double check if they should work this feature is not applying is not working like expected please double check that do not have a profile master profile because active directory login already assigned just this moment.

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Andy Whiteside: Is there is there any place on this.

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Andy Whiteside: screen that where there’s a visual a shared workspace you shared workplace is happening here.

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Sebastien Perusat: that’s not the case it’s it has been asked a couple of times, but the lighting good is pretty sad.

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Sebastien Perusat: static and you cannot do that much of that that window so know, for the moment for today no, but you can check if the setting of the shared workspace was applied by just checking into the configuration of your front.

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Andy Whiteside: But it makes sense, maybe to have a different background for your profile that has shared workplace and a.

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Sebastien Perusat: Yes, or a different light em logo like an example, but that’s something which you might expect an upcoming us but it’s not on the high priorities to be absolutely honest okay alright.

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Sebastien Perusat: So what I went through them is to open the local ledger setup just to check that the configuration that assigned to my user really hits the device i’m using the actual setup to which isn’t the taskbar.

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Sebastien Perusat: Which is showing the actual configuration of the endpoint and if you go to the user interface input mouse you see now that there is a profile assigned by having the lock in front of the future.

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Andy Whiteside: Low in a mouse setting.

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Sebastien Perusat: Right, so it worked, and it was not assigned to the device and i’m showing that in different way and by looking into a second account, which is that my citrix GMO accountable to.

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Sebastien Perusat: doing the same step logging into the device, but then open they’re just set up again going again to use interface input mouse, and now you see that the.

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Sebastien Perusat: Left mouse is not assigned anymore, which is the magic that we are trying to achieve that the configurations are sent to the endpoint anymore, but on the user.

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Andy Whiteside: So it’s like a snowboarder one guy got off the Chair lift he was regular full the other guy got off goofy foot same chillin.

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Exactly.

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Sebastien Perusat: explanation for that Thank you.

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Andy Whiteside: For that is that time.

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Andy Whiteside: i’m going snowboarding in a couple weeks.

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Andy Whiteside: I went this past weekend thank.

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Andy Whiteside: You yeah well you’re welcome I.

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Chris Feeney – IGEL: wish I knew how to snowboard.

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Sebastien Perusat: it’s really fun.

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Andy Whiteside: it’s easy four or five sessions you’ll be up and going over maybe a maybe a broken record.

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Andy Whiteside: There is a great feeling of Chris you should go on go on in a couple weeks you’re welcome to come sleep on the floor, we got plenty of floor space alright so going back to the video here what what are you showing now.

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Sebastien Perusat: The next step we are doing the same stuff with a keyboard layout so basically i’m just read the rings, the same thing with a different assignments.

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Sebastien Perusat: Where i’m checking from the end I don’t just have to shut down my slack which is popping up in the in the background.

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Sebastien Perusat: So what i’m doing is checking the assigned object to that to that end point because sometimes you will not assign just one profile but 1020 or 30.

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Sebastien Perusat: So you might get the feeling that hey I just need an overview, about which configuration is now assigned to that user to that group to the endpoint.

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Sebastien Perusat: And that’s what i’m doing by right clicking the actual assignment of of my of my configuration so simulating basically a profile, together with an endpoint and how it should then looks like.

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Andy Whiteside: So far, i’ve directory friends were basically doing their results and set of policies from the US.

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Sebastien Perusat: yeah perfect yeah just a great comparison, yes, exactly.

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Sebastien Perusat: that’s basically something which is just happening in a read only mode, because you don’t want to change something here just want to check which kind of assignments really hit the device.

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Sebastien Perusat: And that’s something that i’m then covering from from different perspectives.

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Sebastien Perusat: um one last thing.

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Andy Whiteside: And then maybe and maybe maybe the most important thing right, we will, this is all great if you’re talking to us but.

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Andy Whiteside: Most of our users are going to be out in the wild, how do we get them to talk to us from the public Internet exactly.

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Sebastien Perusat: So that’s something that was not mentioned such often last year to exit pandemic and it was a shame, because it might have made the move to the to the worker.

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Sebastien Perusat: profile a bit easier was everyone was looking at the at the mcg which is great product for remote managing your endpoint which are not in the company you’re connected via via vpn.

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Sebastien Perusat: But then we have the ability, also as soon as you configure everything like made in the in the tutorial.

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Sebastien Perusat: That utility worker john Smith, working from home is now a bit to use his john Smith active directory account for logging into his ud pocket or endpoint at home by using density and there’s no change no configuration needed for that you just need a CG.

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Sebastien Perusat: And since you have shared workspace you should workplace or you have a nice G already because I mean you have the.

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Sebastien Perusat: capability done because you have your MP, so it just common sense, both of them, because it makes the life even easier.

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Sebastien Perusat: Just in case you don’t have to send any profiles, to the endpoint for working for the that feature you don’t have to address on the left hand profile just to get it work no as soon as you have configured your svg and configure your workplace profile you’re done.

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Andy Whiteside: So said I like the way you approach this or I you started basically talking to you a mass make sure it all works, and then you throw the I joke cloud gateway into the mix and make sure it still works yeah.

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Andy Whiteside: yeah.

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Andy Whiteside: And that’s.

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Sebastien Perusat: Basically, the end of the magic.

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Andy Whiteside: I so much wish we’d recorded this a year ago, before I started trying to talk to my team about idle.

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Andy Whiteside: idle workspace which I now know, as I Joe workplace, which just the idea of the name itself clarifies for me what it’s supposed to be.

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Andy Whiteside: versus yet another workspace that i’m supposed to figure out how to decipher and put into my environment.

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yeah.

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Sebastien Perusat: it’s definitely something which we should have done already before so from our perspective but.

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Sebastien Perusat: we’re still learning yeah yeah.

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Andy Whiteside: it’s it’s an evolution that never will in our lifetime even.

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Andy Whiteside: Well, not our lifetime it’ll just it’ll keep going and I options like this and how it applies to a remote teleworking environment, as well as an internal.

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Andy Whiteside: work environment where people want to feel like they’re they’re thin client operating system therefore they’re thin client device knows who they are, and treats them like they are who they are that’s that’s important absolutely.

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Andy Whiteside: Well we’re we’re out of time and we somehow managed to take what we thought would be a 15 minute conversation and make almost an hour out of it.

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Andy Whiteside: So.

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Chris Feeney – IGEL: The folks listening and played around with this feature or have other use cases that we haven’t touched on where they found it certainly would love to hear.

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Chris Feeney – IGEL: from you, either in the Community in slack or after this gets posted up just sound off and whatever platform you’re listening on so look to get your feedback on it.

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Andy Whiteside: yeah this was extremely helpful for me just like it is every week and and for the folks listening to now or the down the road later when they start going through these this is.

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Andy Whiteside: it’s just good content and great to talk through this and said, I appreciate you jumping on and.

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Andy Whiteside: And having being so prepared with the content with the video and the blog that goes along with this, and then you know, having this dialogue around it to me, is extremely helpful and whether you’re listening to the podcast now or later or the video of the podcast later.

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Andy Whiteside: You know just just great to add the extra extra sorry content around the top.

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Sebastien Perusat: Thank you for that i’m really happy to have a discussion with you, both because you know that we have still different approaches and and definitely profiting also from the feedback from Chris and from this country and that’s, something which I really appreciate.

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Andy Whiteside: Okay, Chris anything else, before we let you go.

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Chris Feeney – IGEL: No, I think this is a good one to end on, so I hope the rest of your January goes swimmingly.

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Andy Whiteside: Try to try not to drown I think that’s my thing for direct.

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Chris Feeney – IGEL: Sales training month.

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Andy Whiteside: So sales training and promotions, and all the great things that go along with January and then finally February comes and we get some real work done.

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Chris Feeney – IGEL: There you go.

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Chris Feeney – IGEL: alright.

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Andy Whiteside: well.

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Andy Whiteside: we’ll see anything else to add.

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Sebastien Perusat: No, we don’t I mean it’s a huge topic and it’s definitely sometimes complicated topic to explain, but I hope that our listeners would enjoy it yeah.

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Andy Whiteside: question for you are you going to go back and rename the blog to workplace or you gonna leave it workspace.

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Sebastien Perusat: No, no, no, I will definitely rename it, and since I have to rerecord the intro I will do some small modifications to the status.

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Sebastien Perusat: I would.

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Andy Whiteside: I would use the recording and the title was a chance to really call this up, because I.

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Andy Whiteside: 90 plus percent of the people I talked to about this feature call it the wrong thing, including my own internal people.

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Andy Whiteside: And I was confused as heck and now understand this, this is just the ability to like I was expecting you to get us logged in, and then I was expecting this whole application portfolio, to show up because it’s a workspace.

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Andy Whiteside: Now I realize it’s just you know shared user devices, but it really is.

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Sebastien Perusat: summarizing.

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Andy Whiteside: Alright guys Thank you and we’ll do it again in a week or so.

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Chris Feeney – IGEL: You had a.

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Andy Whiteside: Good day let’s.

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Sebastien Perusat: Take a guys.

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Andy Whiteside: Chris you can sing some exit music, if you want.

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Chris Feeney – IGEL: I wish I had a queued up.

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Andy Whiteside: we’ve got the console or just just grab it and play it.

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Chris Feeney – IGEL: Well, in honor of my grandmother’s painting that was her he wrote she did that, like.

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Chris Feeney – IGEL: may not be.

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Andy Whiteside: Thanks.

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Thanks guys.