39: IGEL Weekly: IGEL OS on ARM: Use Cases to Consider

Jan 7, 2022

Written by Simon Clephan on December 7, 2021

I’m often asked why is IGEL investing in IGEL OS (RPI4) as an alternative to the Intel x86-64 bit architecture.  There is no simple answer, but in a nutshell, this is why IGEL OS on ARM:

  • ARM is here to stay (witness Apple’s move to M1)
  • Choice is good – competition is good, it keeps us all honest
  • RPI4 often offers a smaller form factor than the equivalent x86 device
  • Etc….


THAT’S ALL WELL AND GOOD, BUT WHY SHOULD YOU CARE?

Here’s why – because for the same reason that IGEL OS runs on all sorts of different x86-64 devices from HP, Lenovo, LG, Elo Touch, Advantech, OnLogic, etc., at IGEL we believe you need even more choice.  Hence our port of IGEL OS to the NComputing RX420 (IGEL) and RX440 (IGEL) thin clients.

Host: Andy Whiteside
Co-host: Chris Feeney

WEBVTT

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Andy Whiteside: hi everyone and welcome to episode 39 of I gel weekly it’s been a few weeks we’ve had a had a couple holidays kick in and Chris and I are back today we’re going to be doing a corporate blog today, Chris How was the holidays.

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Chris Feeney: was great.

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Chris Feeney: Use the given work Christmas fell I use that give myself some extra time about almost two weeks to just kind of decompress let the end of the year kind of float away and then and then just started focusing on.

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Chris Feeney: Re engaging for 2022 so didn’t have to travel too much, thankfully, so that was good, but um but yeah I enjoyed join some good downtime and.

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Chris Feeney: Honestly, I had a lot of stuff that I little side projects at home, I needed to get taken care of, or at least start on and no have made some progress there so feels good.

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Andy Whiteside: So this is one of those years, where most of the holiday let’s see the holidays fell on a weekend, therefore, the extra day off fell on the day before the weekend.

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Andy Whiteside: Right after the weekend, or both, and for someone like me that.

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Andy Whiteside: me i’m to a point where I.

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Andy Whiteside: Like to work at the same time it’s it’s overwhelming the amount of stuff going on, so I felt myself being pulled between needing to work to get caught up also needing to take family vacation time.

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Andy Whiteside: I guess when it’s such a big gap and you throw in a you know pto in the middle of it it’s just a really long time off and it’s almost scary what you’re going to come back to.

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yeah.

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Chris Feeney: yeah Thankfully the inbox wasn’t completely overwhelmed I think a lot of people, you know, being the end of the year, you know, thankfully, it seemed to calm down but.

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Chris Feeney: There were a few things that I had to jump on when I yesterday which I don’t know about you, we had crazy weather yesterday started off with monsoon and then and then with this and then snow in the middle of the day.

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Chris Feeney: It was sunny and blue skies it’s crazy.

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Andy Whiteside: The old wives tale, especially here in the this part of the South, well, the whole staff really where other than Florida where it starts off warm ends up snowing by the other day, and then may totally change again and, by the time nightfall comes.

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Chris Feeney: yeah because we had like what almost three weeks of like 6070 degree weather yeah so we’re definitely a long overdue for a winner snap so but.

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Andy Whiteside: it’s funny I had these long term plans to live part time and a warmer client during the winter and.

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Andy Whiteside: You know I go from was in Puerto Rico last week, so I was experiencing that you know and then this week it all gets cold again or gets cold it’s cold winter.

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Andy Whiteside: I don’t know i’m like Jacqueline hide I like Okay, I want to be cold okay Now I want to be warm.

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Chris Feeney: Now I want to be cold yeah.

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Andy Whiteside: I want to be warm now Nicole doesn’t matter.

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Chris Feeney: You know I thought, having been to Puerto Rico and the Virgin Islands, if I had to pick like I would just say probably Virgin Islands.

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Chris Feeney: St Croix.

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Andy Whiteside: Live where to vacation.

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Chris Feeney: vacation I mean i’ve been to portland and I haven’t to everywhere in Puerto Rico into certain places, been to the rewards trip there on the northern coast not too far from sin one, but the but we had such a great time in St Croix I haven’t been to St john or.

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Chris Feeney: That other island which I have a dive map sitting here to my left, and I should probably pull up and study but uh anyway, but yeah we had our family still remembers that vacations I was like, seven, eight years ago, when the kids were in middle school whatever so but.

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Andy Whiteside: They also coming out every time they are I make a wrong turn off the interstate and I end up at the the office, where the citrix office in the Microsoft Office and the all the technology computer in one little place.

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Andy Whiteside: I think the area calls it’s called city view and i’m like Oh, you could live in work here and work for these companies and then and then reality sets in and I go well.

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Andy Whiteside: Maybe not but there’s certainly I mean citrix really had a bunch of employees out there, at one point I think they most move move them to Florida at this point, but it’s one point Puerto Rico was where a lot of their main services came from.

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Chris Feeney: Interesting yeah hopefully they have recovered some from those hurricanes that went through that area, a couple years ago.

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Andy Whiteside: Hurricane Maria and, yes, a lot of its recovered still evidence remnants of it but it’s certainly come a long way even and I went twice this year once in April and then, once in December and.

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Andy Whiteside: You could tell that there was improvements between the two just you know who knows what’s coming next year.

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Chris Feeney: yeah no doubt.

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Andy Whiteside: Well, Chris we you and I were talking before about a lot of stuff but one of the things we were talking about is what what corporate blog to cover today and we decided to do one on.

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Andy Whiteside: arm versus.

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Andy Whiteside: I do os on arm and the use cases and I think this has really become a topic over the last year so as the the raspberry pi based in computing rx 420 became.

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Andy Whiteside: became a real thing in the world of idle os so let me pull that blog up but to give our listeners.

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Andy Whiteside: insight into that it’s basically the ability to take I gel pre packaged on a arm based device.

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Andy Whiteside: and use it for certain use cases and what we find is a lot of people are so excited about arm versus x86.

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Andy Whiteside: And I gel a lightweight Linux operating system that they think they can solve a lot of problems with it, and maybe someday and you can talk about this to some degree.

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Andy Whiteside: They will be able to, but for now, it it’s not the end all be all for every use case so.

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Andy Whiteside: Can you kind of just set us up in here and what the intro into the article, so the blog is from December 7 I Joe s on arm use cases to consider and he kind of set us up with the intro here and what they’re covering.

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Chris Feeney: yeah so that really that sort of the outset is you know this is now just about a year into the launch of this solution with the rpi for for men computing and the big question is.

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Chris Feeney: Why arm, you know we’ve always had is x86 64 bit focus why arm and the reality is you know, right up top you know the arm platform is not going away there’s multiple use cases that will cover here in a minute.

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Chris Feeney: And it’s always good to have other alternative options, but there are significant differences between the two platforms.

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Chris Feeney: and early it’s just you know educating like what is the right solution.

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Chris Feeney: And also begs the question well there’s other arm devices out there for from in computing.

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Chris Feeney: You know, can I repurpose those and the answer here for us is no, we have a very specific one from in computing actually two models one has more Ram than the other.

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Chris Feeney: But the two different solutions that I think would would do very well, and then you know.

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Chris Feeney: As a future unfolds, you know, maybe more options will become available, maybe additional focus right now it’s citrix in a browser but maybe more more more to come as we move forward into the coming year, so.

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Andy Whiteside: So let me, let me bring up a couple things here one you mentioned others using arm, I think the one that caught me off guard was probably six months or so ago I went to buy my kids new computers for college my daughter wanted a MAC.

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Andy Whiteside: I go to talk to the guy about buying a MAC and he starts talking about the new platform versus the old platform and what he talking about and he starts talking about arm based MAC.

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Andy Whiteside: devices apple devices, for you know big high in you know 17 inch screen monitor I use me laptops.

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Andy Whiteside: And I was like oh my gosh I mean Does that mean arm has come that far in terms of being a platform of choice for you know high end computing and I have to assume it baffles using it for their your their macbook pros, then the power must be there.

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Chris Feeney: yeah I mean certainly I mean.

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Chris Feeney: What is the the law of something that you know just continues technology.

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Chris Feeney: Moving changing yeah moore’s law it’s just continuous change, I mean.

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Chris Feeney: I think about.

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Chris Feeney: Back to holiday break I spent some time reading a book and then part of the book was written bringing me back to things 2025 years ago and how much has changed just in that short amount of time to the point where to talk about like.

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Chris Feeney: Like the early early years of marriage, you know we didn’t have cell phone we’d have we’d have a cell in our kids me like a cell phone no cell phone like.

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Chris Feeney: it’s crazy just all the technology changes that occurred and so there’ll be continuous move towards that, and obviously improvements, so that it can handle some of those heavier use cases.

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Chris Feeney: And, and also things you can lighter and and you know more mobile so.

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Chris Feeney: i’m not actually checked out the apple one but.

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Andy Whiteside: Well, knowing apple the way we both do, do you think apple’s doing it because it’s a better platform, because it gets them away from a.

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Andy Whiteside: behemoth of a company like Intel and they can now you know own the platform more closely than they could have if they stay on top of intel’s compute workloads.

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Chris Feeney: I think it’s if you look at like I just recently.

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Chris Feeney: got my daughter, for her birthday, an apple watch we didn’t get the highest and we got the middle one SEC one or or whatever the model is but.

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Chris Feeney: You know, it has most of the features, but it doesn’t have everything under the sun, I think it’s apple moving you know and expanding their product base giving more choice.

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Chris Feeney: Which means they have to sometimes you know, look at without trying to sacrifice the user experience that’s The one thing about agile that really apple.

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Chris Feeney: Sorry, I work for agile we’re talking about apple is their user experience you know setting something up making it very simple.

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Chris Feeney: And, but giving giving additional choice there, and you know if at some point arm gets to a point where it can completely you know be on par with Intel I don’t know if that’s going to happen, but.

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Chris Feeney: I think it’s just expanding choice and giving and also expanding of the market right if only certain segment of the market can afford apple products.

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Chris Feeney: They see a need and other areas, why not go down that route so.

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Andy Whiteside: Well, and I think what you bring up is it could be technology, it could be business, it could be options it could be customer demand, but to the point of this blog it’s here to stay.

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Andy Whiteside: it’s kind of like the old days of amd versus Intel now it’s arm versus x86 and there’s enough compelling reasons why it is a player in this space.

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Andy Whiteside: will be in some, we need to talk about more and more like we’re doing here, I do have another question for you mentioned two models now for the rx 420.

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Andy Whiteside: You know the assumption is for me that it’s the bottleneck in an arm versus x86 world is his performance at the processor level, but you mentioned the device with more memory.

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Andy Whiteside: Can you kind of explain why I gel needed to work with in computing the thirst more memory and at least another option.

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Chris Feeney: Well, I think, when we initially launched the solution, it was just the rx 425 recall.

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Chris Feeney: I found out later that there is there is this additional model, the for for you, which had, I think a little bit more Ram and.

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Chris Feeney: I don’t have the specs up at the moment, but I think it was something between four gigs of Ram versus eight gigs or something and the processing is probably a little bit similar but you know, certainly will stand corrected on that, but.

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Chris Feeney: But it really came down to you know as you get you know.

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Chris Feeney: You know more Ram into that thing it can handle more more use cases are more workload and so you have two different models there.

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Chris Feeney: with which you know it really coming down, as we were talking earlier going in and talking to your customers see what problems they have and seeing you know, ultimately, what solution may help solve that problem I think one of the bigger things i’ve seen, certainly with the.

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Chris Feeney: And the arm platform is is the offloading of unified comms and it can it handle that.

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Chris Feeney: As well as an x86 platform 64 bit type thing.

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Chris Feeney: And so.

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Chris Feeney: You know if it can’t or can only go to a certain point.

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Chris Feeney: Then, maybe the rx 440 can do a better job or it’s just that you actually need a different platform, but no knowing what.

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Chris Feeney: Are some key use cases here which we’ll get into is really the it’s really just educating understanding that and then here’s your options.

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Chris Feeney: So that’s basically what I did when I looked at the apple watch for my daughter like yeah the apple watch seven yeah the apple watch six yeah the apple watch se, I think, is what it’s called.

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Chris Feeney: And then you kind of look at the comparisons between the two, and to my daughter need an ekg thing, no, I mean GPS yeah.

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Chris Feeney: You know it’s classic more plastic vs vs aluminum casing versus a whatever it is anyways so we decided on what we decided on, and you know she gets a today that.

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Andy Whiteside: I was, I was coming up as a young a.

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Andy Whiteside: desktop administrators server administrator my Intel not cheating my unix counterpart in the shop that I worked in he said to me one time, you know more memory is always.

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Andy Whiteside: Better and he I think he’s right at the same time, he also pointed out that it’s a business conversation.

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Andy Whiteside: Are you buying the memory, just for the sake of having more and you don’t really need it, if you are then that’s a bad business decision.

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Andy Whiteside: And it kind of comes back to this blog it’s you know, there you can’t just look at the power and performance you gotta look at the use case.

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Andy Whiteside: And a lot of times it guys like us right we just we just buy the biggest and best we can afford because that’s what we do versus trying to right size.

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Chris Feeney: yeah um.

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Chris Feeney: One thing we haven’t really talked about is price point you know if you are, you know I do, obviously we talked a lot about repurposing devices.

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Chris Feeney: This is not a repurposing, this is a brand new device running I gel so if if you are mark you’re looking out to replace devices and you’re going to buy new hardware, what is the price point and then, what are the use cases that that this would solve.

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Chris Feeney: I know you’ve had I don’t know how often but I mean, I have one of these devices against the 424 40 but.

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Chris Feeney: In setting it up, I mean honestly it’s a really nice platform and for the use cases that i’ve tested with it does a really nice job.

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Chris Feeney: But for my regular day to day stuff I need my ud seven which is more powerful than client for the things that I do on a daily basis, but.

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Andy Whiteside: Well, so for our listeners let’s.

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Chris Feeney: Just now, you.

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Andy Whiteside: Are X for 20 years roughly $200 list price does that sound.

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Chris Feeney: Close yeah and so looking here I just pulled up just you know did a quick search and and you know I think the.

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Chris Feeney: In computing is where you would get pricing from or through one of their disease.

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Chris Feeney: But for the for 40 the little higher model I think a list price about 225.

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Chris Feeney: Something like that so that’s not terrible at all.

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Chris Feeney: Now that doesn’t include see I don’t think that includes the I Joe licensing but.

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It does.

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Chris Feeney: well.

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Chris Feeney: yeah and the yeah so there so say all encompassing there, whatever might be so you’re not.

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Andy Whiteside: For 20 about 200 bucks for 40 bucks to 25 and you get those from people like his integrity right that’s that’s.

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Chris Feeney: that’s correct yeah.

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Andy Whiteside: Absolutely, and then ballpark for me and look I Joe is a software company that can go on almost any x86 when you talk about arm, you have to buy it through the in computing rx.

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Andy Whiteside: 420 or 440 so that’s when it becomes tied to the hardware, but you can also tie it to idle hardware, if you want, in your case a ut seven and those things, probably, you know list price around $700 is that about right.

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Chris Feeney: yeah there’s different models so mine has the wi fi bluetooth smart card and.

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Chris Feeney: doesn’t have the fiber port.

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Chris Feeney: That I recall, but.

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Chris Feeney: But the various models, you know Mike might have a little bit of price difference.

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Andy Whiteside: short answer right yeah and that ud seven and that rx 420.

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Andy Whiteside: Somewhere in the mix is the right combination of ideal software on idol issued hardware for everybody who’s trying to work in an e uc digital workspace cloud computing world.

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Andy Whiteside: And if you don’t like that particular brand of hardware you don’t like that particular hardware then go take the ios and put it on whatever x86 hardware you want, or you already have maybe.

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Chris Feeney: yeah and the thing we’ve done with this we don’t launch is the licensing if if you did have a machine running with a Nigel ios 11 license you could move that license over to the end and computing platform.

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Chris Feeney: Right and or move it to another for life so you’re not stuck.

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Chris Feeney: On particular platforms for the license goes.

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Andy Whiteside: So let’s so let’s jump in this blog should give Simon Simon clifton credit for the blog he’s the one that wrote it we’re just reviewing it so we’re going to go into I think for use cases here all of these use cases apply to everything I gel runs on, but these use cases for the.

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Andy Whiteside: are just great examples of where you might get away with using this lower in arm based solution still solve the problem, solve it well, and at the lowest possible price point so The first one is.

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Andy Whiteside: potentially a super easy one that’s don’t take it.

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Andy Whiteside: Too trivial, though.

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Andy Whiteside: And that is digital signage which you know, based on size and capabilities and and what the end user is doing with it probably sounds like a no brainer.

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Chris Feeney: yeah and I think about where you’ve walked somewhere could be you know shopping, it could be an airport could be hotels wherever if there’s signage up.

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Chris Feeney: You know, sometimes you might notice it but chances are it might catch your eye, if you happen to see something that probably shouldn’t be up like a blue screen of death or something else you know fish first it’s running windows.

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Chris Feeney: And you’re doing digital signage with it, you know.

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Chris Feeney: What happens when that is compromised and now some other messages popped up you know, for that particular business or or whatever you know, so if that’s your use case a digital signage with this device would be completely.

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Chris Feeney: You know, a the resolution on is pretty good pretty darn good.

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Chris Feeney: But you could easily run slideshows you could do you know just standard messaging it’s a very simple use case and does really impulsive the form factor, you could have that thing you know.

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Andy Whiteside: Chris i’ll give you a great example.

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Andy Whiteside: yeah not necessarily signage but more the kiosk number four here.

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Andy Whiteside: I stay at marriott’s right they’re part of the bundle where they they’re the been voice system now.

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Andy Whiteside: Probably six months now.

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Andy Whiteside: i’ve been walking into marriott’s and the hotel kiosk machines are sitting there they weren’t compromised by malware they were compromised by.

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Andy Whiteside: i’ll call it Microsoft, in this case where it’s sitting there on the screen where it pops up and says okay what what what security preferences, do you want.

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Andy Whiteside: And you walk up and you answer all the questions hit OK, and then it reboots the machine it goes right back to it.

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Andy Whiteside: And I literally have walked in the same hotel for weeks in a row and it’s still sitting there, nobody fixed it like it was compromised.

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Andy Whiteside: By the hotel management slash Microsoft by just putting out updates that didn’t require new answer those questions.

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Andy Whiteside: It wasn’t malware it was just normal day to day operation that’s now made these kiosk or what could have been digital signage machines just out of use for weeks and weeks and weeks, and nobody the hotel even notice.

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Chris Feeney: Or can do anything about it because it’s not controlled local.

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Chris Feeney: Lee and yet you as a I mean i’m you know i’ve been using Mary out for years now, so when you walk up, you have a experience you you’d like and.

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Chris Feeney: You may have already checked in years there to grab your key or whatever it is, and if you can’t do that, I mean think about the airport when you all get airport, I mean.

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Chris Feeney: If you need to check a bag, or whatever you got that self serve option that is touchscreen enable whatever I mean just real easy if that goes down and it’s a busy travel day.

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Chris Feeney: You know I mean These are all things that can impact that user experiences in a day so yeah another great use case there for having something that when it boots up it’s pretty reliable and very.

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Chris Feeney: footprint for being attacked or compromised, or whatever is very low.

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Andy Whiteside: So I think a lot of that comes from a world where it’s built for the work environment, not for the consumer, environment, where they.

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Andy Whiteside: You know, consumer environment they just assume some user is going to sit there and answer those questions and move on we’re trying to use these things for a non persistent world that’s centralized management and the person who manages, it will never ever see that actual device.

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yeah.

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Andy Whiteside: Okay, so next one is industrial controls.

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Chris Feeney: yeah I.

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Chris Feeney: Just the devices that need to be managed by some.

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Chris Feeney: Some unit.

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Chris Feeney: And doesn’t require a ton of horsepower to necessarily do it, or even add some code so there’s there’s apart from having a browser and some citrix functionality there’s other things that are available to.

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Chris Feeney: Just the native ios running on this device that you can leverage here.

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Chris Feeney: It is visa mountable so it could be, you know put inside of a protective unit on the back of of something.

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Chris Feeney: and

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Chris Feeney: You know if all I need to just maintain and keep those things moving or whatever that’s another great use case and i’m sure there’s even more just in that particular realm.

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Chris Feeney: alone.

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Andy Whiteside: But back to the first one, I mean they’re both it’s visa mountable it’s somewhat you know just.

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Andy Whiteside: tractable right, you can you throw it away if you really want to you shouldn’t.

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Andy Whiteside: But you can throw it away because it’s just not that expensive there’s really nothing on it it’s not going to fill up that much space in the landfill i’m not condoning that that’s not what you do in fact i’ve got lots of investments and I want to try.

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Andy Whiteside: That problem, but just so Chris for the first two why wouldn’t I just buy an all in one computer and throw it up on the back of a industrial shelf or up on a you know side of the wall and airport.

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Chris Feeney: Well, you certainly could it’s it’s it’s really just comes down to several things we talked about earlier, you know what your price point what your costs, I mean reliability.

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Chris Feeney: You know.

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Chris Feeney: If you know so many different ways we could answer that but.

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Chris Feeney: You know, because obviously you will be buying a device, you know, so if if money is no object, then you know, look at all your options, if you.

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Chris Feeney: Have a need, where maybe you might need the power of an x86 down the road for different use case or additional use cases and the rx 420 or 440 won’t meet meet that initially or later on, then then yeah but still for some of these use cases I mean it’s going to be right on target.

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Andy Whiteside: world where I bought that all in one throw it up on the wall in the airport, now the sudden.

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Andy Whiteside: It breaks I gotta unmute the whole thing put a new one up there versus just swapping out the little what I call potato chip on the back of it.

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Chris Feeney: yeah certainly I mean that’s that’s definitely I mean all on one certainly there’s pros and cons to it it’s a good point yeah.

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Andy Whiteside: We haven’t really thought about this it doesn’t have a lot of moving parts for number one and number two really for all for these use cases, the chances of it actually physically breaking or almost zero.

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Chris Feeney: yeah well it’s funny because I, you know I mean right before Christmas, I actually was doing some updates on on one of my devices here and.

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Chris Feeney: I have it plugged into a TV where, after like I don’t know 30 Minutes it goes dark and I completely forgot about it for two days.

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Chris Feeney: And I came back upstairs one day I was like I think still running totally silent, you know and just you know I turn the TV back on, and it was right, where I left off, I was like.

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Chris Feeney: You know, so they they they can just keep running and they don’t consume much power, not a lot of heat there’s there’s a ton of options there, especially for some of these.

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Chris Feeney: You know, simple use cases.

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Andy Whiteside: Number three here, and that is the title of this section is citrix powered shared workspaces you mentioned a while ago the the rx 420, which is a joint effort between I gel and in computing.

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Andy Whiteside: that one is specifically for citrix workloads well, not necessarily because, as a browser on it so there’s lots of other things you can do when it comes to the.

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Andy Whiteside: end user computing platforms that are out there citrix is the one they are export 20 is dedicated to working with.

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Andy Whiteside: That I joined in computing and helped co co produce, I will say for the group for you jump into this, that there are things that it can’t do that uh I gel installed on x86.

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Andy Whiteside: Random hardware, or I Joe hardware can do, but for the most part, when it comes to citrix related stuff they can do almost everything you need it to do you wanna jump into the citrix use case beyond what I said.

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Chris Feeney: yeah now you kind of that was really one of the main focus areas was was in citrix being our our largest vdi vendor type partner.

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Chris Feeney: and knowing why we didn’t initially jump on the on older versions of the raspberry pi.

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Chris Feeney: Coming to market with this one was to try to address citrix shops, where you know they needed to realize it was reliable and could more or less cover a multitude of use cases, one that is highlighted here is the citrix hub, that the casting capability which.

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Chris Feeney: Is kind of cool I don’t know how many customers are using it, but to have this in a conference room that’s the scenario we just walk in, and you can you know qr code your session into the digital device sitting there it’s actually pretty pretty cool to see that take place.

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Chris Feeney: Last year, worked on a DEMO with citrix and a healthcare scenario where he started badge tapping got is a.

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Chris Feeney: workspace up and running and then he brought it to his iPad walked into a patient room and then cast it up onto the screen and then was able to go over the chart whatever with so and that’s just one scenario there’s a multitude of that but.

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Chris Feeney: So it’s it’s a pretty neat when it comes to citrix mean it’s definitely very functional.

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Chris Feeney: And we’ve got.

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Chris Feeney: For a lot for guys like you know unified comms or web cam redirected to there’s a great guy that we’ve all put up there on how to use that with the raspberry pi R X for 20 here for 40.

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Chris Feeney: and

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Andy Whiteside: I run into people all the time that take that like we said earlier, they want to just use it to solve everything and you guys have done a good job of making it very capable.

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Andy Whiteside: But it really needs to fit the use case and I did want to highlight something you said there you said, this is version number for the raspberry pi.

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Andy Whiteside: A lot of people jumped on early I jumped on version one with what citrix was doing with the citrix workspace hub.

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Andy Whiteside: And it was horrible not because of the software that was on, and I would citrix was doing, but the compute of the device, it would just it would just die on me every so often and i’d have to unplug it and let it it just wasn’t ready for mainstream, you see, in point workloads at that time.

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Chris Feeney: yeah and when talking to Simon who wrote the blog.

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Chris Feeney: that’s one of the first thing sort of he addresses you know is is why now is is you know we did I Jill probably before I even arrived here three plus years ago.

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Chris Feeney: had looked at, you know going down the route of an rx for 20 arm platform, but but determine that just wasn’t ready for the enterprise, and now that this for this version four is out.

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Chris Feeney: We decided we would go to market with it.

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Chris Feeney: and, obviously, starting with some some key use cases and expanding from there.

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Chris Feeney: And so.

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Chris Feeney: yeah I mean one thing that’s not on here, at least I don’t see it is sort of a work from home, which probably be a use case three scenario.

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Chris Feeney: You know, having a nice device purpose built for citrix and I Joe workloads.

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Andy Whiteside: For Chris Why would I own my own company right, I have the option of sending people stuff and I don’t send them rx for 20 years to work.

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Andy Whiteside: Remote during the pandemic and before and afterwards.

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Andy Whiteside: But I do it intentionally because I don’t think it’s that good as a work from home, why would you and i’m not saying you’re wrong, I just want to hear your logical why you would even bring that one into the mix.

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Chris Feeney: I think part of it depends on the use case from working from home what, what do you need it for if it’s.

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Chris Feeney: let’s take somebody that is like yesterday, I called support for our concur solution.

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Chris Feeney: I have no idea where that person took the call I also called American express global services because there was a couple things in my.

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Chris Feeney: And you know, presumably they’re working from home I don’t know that, but perhaps and it’s just a call Center scenario and if all they’re doing is taking calls and looking up stuff on a on a virtual desktop or some platform, or whatever.

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Chris Feeney: they’re not having you know multiple like 20 person zoom calls, or whatever you know that might be an ideal scenario an APP situation, plus the device if you know it’s not that.

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Chris Feeney: expensive if something does happen, or the the person leaves the company there they may not return the device you’re not out a ton of money.

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Andy Whiteside: So you don’t do that I want to talk about number one, the idea that they take a call, so in that case, are they taking a call on a handset.

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Andy Whiteside: Are they taking it through some voice technology, using the raspberry pi as the device.

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Chris Feeney: That could either one might be.

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Chris Feeney: You know, some functionality that’s a deliver where you’re you’re redirecting the headset or or whatever into the citrix session or maybe it’s just through the native browser there are some kind of plug in there and just leveraging that whatever is plugged in.

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Chris Feeney: So, and you don’t need a ton of power to be able to handle that call.

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Chris Feeney: yeah so.

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Chris Feeney: I mean.

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Andy Whiteside: Then you hit on the second one, which I think is the one that’s super compelling and why I consider doing it every so often.

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Andy Whiteside: And that is the ability to have a low cost device that you know you have them use their old monitor their old keyboard or the bomb monitor keyboard that they could use later.

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Andy Whiteside: If they needed to if it didn’t work out and the device itself, they could just send back or again i’ll use this word these words throw it away but you’re not out a whole lot of money if that’s what happens to it.

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yeah.

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Chris Feeney: fact I actually know what we’re talking about and I have a spare monitor I might try to plug this in and just set one up downstairs just to have it as a.

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Chris Feeney: You know, in case I need to pull up a browser real quickly or something.

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yeah.

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Andy Whiteside: Well, highlight on the screen here there’s this one element of this that we haven’t really talked about and that’s the citrus casting capabilities for that workspace hub type scenario where you’re walking in and.

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Andy Whiteside: you’ve got your citrix session running on your iPad or even your phone and you’re using the rx 428 and you cast it up to it that’s part of the citrix workspace hub technology, have you seen much of that happening.

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Chris Feeney: um I have not other than that initial DEMO that I mentioned earlier um I have not seen it, but you know, honestly, I mean the user experience is.

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Chris Feeney: pretty easy you just set it up there’s a code sitting there, and you just walk up and you scan it and then it just takes your session and immediately throws it up it’s very similar to if you’re.

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Chris Feeney: Using your iPhone and you can do like you know share your screen and cast it kind of meant the same concept.

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Chris Feeney: But it’s very simple step and.

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Chris Feeney: If that’s the scenario I mean you’ve seen some of these conference rooms, they have like sort of webex conference room meeting or whatever similar scenario, but just leveraging this citrix hub functionality yeah.

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Andy Whiteside: it’s definitely the nirvana type of scenario.

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Andy Whiteside: i’ve seen it demoed I just haven’t really seen in production, I have one.

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Andy Whiteside: client that was trying to do a couple years ago and, for whatever reason, they stopped I think they just ran out of time testing it wasn’t it didn’t work they just had other initiatives that have to take care of.

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Chris Feeney: yeah I mean if there are reasons why it wouldn’t work i’m not necessarily aware of those right now.

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Chris Feeney: But from what i’ve Initially seen you know.

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Chris Feeney: Again, it seemed like a fairly easy so if you’re just using it to ramp your PowerPoint in the meeting or whatever.

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Chris Feeney: that’s a nice little tool to have that just walk in and just use that citrix hub.

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Andy Whiteside: Eligibility this thing that we didn’t talk about here, where you have this proximity based identification system where you have your.

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Andy Whiteside: Your phones in your pocket and your phone connects to this thing to realize is old.

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Andy Whiteside: You know, Chris is now in the room let’s send him a little code if he hits yes let’s cast your screen up onto this there’s there’s a lot of that follow me session type of stuff that can be enabled through low cost devices like this that hopefully we’ll see more and more evolution of.

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Chris Feeney: yeah certainly that location based awareness.

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Chris Feeney: You get a chance to see some of this, as some of these DEMO and shows that that we haven’t been able to go to necessarily, but it is cool to be able to see how they’re taking this technology either a that exists.

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Chris Feeney: And they’re just leveraging it for different use cases or it’s something new that’s coming.

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Chris Feeney: But it is cool when you see all that you’re like that that’s that’s feel like all of a sudden, you stepped into an episode of star trek or something.

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Andy Whiteside: Or you stepped into things that we as technologists dreamed about 20 years ago and now it’s.

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Andy Whiteside: Potentially reality.

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Andy Whiteside: yeah how many balls all right, the last use case kiosk which, if you’re the technology nerd like we are that’s because you just can’t wait to set up a kiosk in your kitchen downstairs.

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Andy Whiteside: That has been something i’m sure you’ve done it i’ve done it I had chaos systems all over my house, at one point now people to walk around with tablets.

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Andy Whiteside: or their computer in their pocket aka their phone, but you know, certainly kiosks low and use cases powered by the rx 420 or 440.

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Andy Whiteside: makes a lot of sense versus throwing a big physical piece of equipment cost costly physical piece of equipment or ugly even if you’re reusing something from a decade ago let’s talk about the kiosk scenario from your perspective.

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Chris Feeney: yeah I mean there’s I mean so many different scenarios, I mean if you take you know libraries right where.

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Chris Feeney: You know the first sentence there talks about a secure on hackable appliance that you can get easy access to the Internet, obviously going to the end you run the risk of something.

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Chris Feeney: But.

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Chris Feeney: When you’re running it from an agile device that is purpose built for for handling a secure, you know scenario trying to get to the Internet.

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Chris Feeney: You don’t want to be able to get exposed to malware and other things and that’s the same idle os that’s running on an x86 is running on on the arm platform here.

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Chris Feeney: And again, as I mentioned, if you know public library college library high school libraries, whatever.

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Chris Feeney: You know you you, you want to be able to control, you know, through various means where they can go and what they can’t go to, for example, but at the same time allow it not to be exposed or compromise.

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Chris Feeney: And if you know, maybe just reboot the machine or whatever and you’re back to where things started or they close the browser similar to like you know when you’re trying to print that boarding pass.

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Chris Feeney: You go through you know check your email whatever and then you get that pass and then you know print it out, you don’t want anything left on that device.

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Chris Feeney: be able to control that whole experience, would be a great scenario.

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Chris Feeney: for something like a kiosk.

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Chris Feeney: And we’ve got chromium built in chromium is obviously widely used in the platform for what chrome is built on essentially edge and everything so let’s.

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Andy Whiteside: let’s hold on that a little bit so we talked a while ago about interacting with citrix sessions which.

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Andy Whiteside: is very applicable for what I Joe customers do, however.

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Andy Whiteside: You see, more and more customers, they just need a browser to get to those SAS based applications.

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Andy Whiteside: And when I gel started, including in the operating system, no matter what the hardware is repurposed you know I just x86 or the arm platform which trauma here today.

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Andy Whiteside: Having that browser and they’re just opens up so many use cases and having specifically something based on a chromium enables a lot of those sites, almost all of them i’ll say to become a supported.

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Andy Whiteside: platform to interact with.

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Chris Feeney: yeah I think i’ve seen you post on on linkedin or whatever before we’re all you needed was a browser to get to that citrix session.

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Chris Feeney: You know.

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Chris Feeney: So, having access to that, especially on a supportive browser not some funky browser that’s built for some kiosk you know vendor that that has some weird not necessarily know what kind of browser it is or even how secure it is.

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Chris Feeney: But things you can certainly trust with others inside the box when you look at the chromium settings there’s certainly some settings that are on by default or additional ones, you can control.

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Chris Feeney: But by and large it’s it’s it’s built to handle an insecure environment, like the Internet and a read only operating system that will be very difficult to compromise so.

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Andy Whiteside: I think you bring up a key the key item without actually saying it’s a very controllable zero trust both physically and from a virtual perspective software wise it’s a zero trust platform.

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Chris Feeney: mm hmm yeah I mean seriously, I mean i’ve had many times I walked up to me like.

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Chris Feeney: The only way i’m going to get the same printer now is I gotta log in and check my email and i’m on a hotel public I don’t know if I trust doing that and.

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Chris Feeney: You know, but I need to print right and there’s a printer sitting right near and attached to this device, and you know so These are all things that you know we live in the world, and so, but having a device like this that that can be trusted.

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Chris Feeney: You know it’s it is pretty good, so I you know it’s probably more use case, but these are the key ones, certainly.

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Chris Feeney: When I say key I, I wonder if we’re trying to play on the word chaos there, but certainly if you have additional use cases when we post this podcast up certainly loved your comments on on linkedin or other other social media get your ideas on what’s worked well.

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Andy Whiteside: I think I just want to highlight here, you know I gel again software based Linux operating system that is built for the enterprise built for company needs extremely manageable.

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Andy Whiteside: usable across lots of different technologies, including now the arm based platform now, these are just some of the use cases.

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Andy Whiteside: But if your use case extends beyond what the arm platform can do there’s almost limitless opportunities to use the I Joe os outside of this particular piece of hardware.

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Chris Feeney: yeah and and that’s the beauty of it is a one pane of glass, if you will, we talked about that a lot same operating system across multiple devices different use cases.

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Chris Feeney: and probably even some if you walked around see and how is technology used inside this company inside this business.

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Chris Feeney: yeah I mean I think about like said, the digital signage I mean you know so many things that you could probably pain out here i’ve not done too much on the industrial control thing I certainly love to walk around and see how technology is used in those scenarios, but um.

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Chris Feeney: But yeah some some great ones, you could probably think of a few others that aren’t on this list, but simon’s in a really good job of summarizing you know some great opportunities here to use this in computing platform with agile.

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Andy Whiteside: Well, Chris, I would like to keep talking to you about this, but i’m at a time in fact i’m 10 minutes past the meeting, though supposed to go to run but I appreciate you jumping on and going through this and welcome to.

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Andy Whiteside: I look forward to more podcasts more blog reviews and working with Joe and watching watching you guys take the Linux platform to where it needs to be while the others trying to chase you a little bit.

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Chris Feeney: yeah well thanks man, I look forward to seeing you guys in person, next week, he kicked off yeah.

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Andy Whiteside: All right, Sir, thank you.

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Chris Feeney: Take care.