34: IGEL Weekly: Educause 2021: Discover Flexible, Secure and Remote Learning with IGEL

Nov 4, 2021

When it comes to maintaining a secure and seamless computing experience for students, faculty, and staff in secondary education – regardless of location – there is no simpler solution than IGEL. IGEL helps colleges and universities extend the life of their existing PCs, while bringing new devices under unified management and control. The result is simplified IT operations higher education organizations need to enable an engaged and fulfilling learning experience from anywhere – on campus or off.

The benefits?

  • A more immersive and fulfilling student computing experience
  • More secure and protected computing assets and operation
  • Improved staff and student productivity
  • Enhanced connection for centers of learning
  • Delivery of customized digital workspaces on demand

Host: Andy Whiteside
Co-Host: Chris Feeney


00:00:02.700 –> 00:00:08.220
Andy Whiteside: Everyone welcome to episode 34 by Joe weekly i’m your host Andy whiteside Chris finis with me, Chris how’s it going.

00:00:08.970 –> 00:00:10.920
Chris Feeney: it’s going well, going well.

00:00:13.019 –> 00:00:18.210
Chris Feeney: we’re chatting earlier it’s been auto repair week whether I liked it or not so.

00:00:19.289 –> 00:00:25.620
Andy Whiteside: let’s let’s tie that into Idaho and the future of automobiles right, what if you could just grab.

00:00:26.070 –> 00:00:36.270
Andy Whiteside: A car that was on your street hop in and drive it and you never had to worry about flat tires and old changes and all that stuff again if you had the idea of like hoteling like we have here is integrity.

00:00:36.630 –> 00:00:49.260
Andy Whiteside: And you guys probably have, as well as byob or consume whatever devices in front of you type stuff and and somebody else comes and takes care of the one you left behind kind of like the like the scooters and stuff you have on the on the streets in major cities.

00:00:50.190 –> 00:01:00.330
Chris Feeney: You know, not a bad idea, in fact, I dare say there’s been attempts this, but the idea that maybe you get like a ut pocket kind of thing right.

00:01:01.380 –> 00:01:09.750
Chris Feeney: Just walk around, and I think there was a car, I remember hearing about this zipcar maybe was was a similar kind of concept.

00:01:11.280 –> 00:01:23.700
Chris Feeney: You can rent the car out and go find a parking spot walk up and you get some kind of proximity card to unlock the door or whatever, and then off you drive it for whatever time and then you turn it back in or something so.

00:01:23.850 –> 00:01:34.740
Andy Whiteside: That happens in places like New York and New Jersey, I was in hoboken a year or so ago, and we just walk down the street picked up a car, and he was in it and we dropped it back off and never interacted with a single person.

00:01:35.610 –> 00:01:44.100
Chris Feeney: yeah but I remember hearing we had a an seo used to work with, he was late he came back into the States to live and he was in New York and didn’t have a car.

00:01:44.850 –> 00:01:51.840
Chris Feeney: But that he was telling me a zipcar thing because we’re looking at one of his badges or something else, like what in the world, a zipcar.

00:01:52.530 –> 00:02:03.000
Chris Feeney: And we started talking and I was like okay I don’t understand everything about this, but seems kind of cool I mean if you only need a car for two hours, whatever or 30 minutes.

00:02:03.390 –> 00:02:03.900
Chris Feeney: When heavy.

00:02:04.350 –> 00:02:15.570
Andy Whiteside: What do you think, and I already have an opinion, but I want to hear yours, what do you think the the biggest prohibit or in that model currently is what’s what’s preventing that model from taken off tomorrow.

00:02:17.790 –> 00:02:19.560
Chris Feeney: I mean, my first thought is insurance.

00:02:20.640 –> 00:02:20.850
Chris Feeney: yeah.

00:02:21.210 –> 00:02:22.200
Andy Whiteside: That can be fixed with money.

00:02:24.210 –> 00:02:24.870
Chris Feeney: Certainly.

00:02:27.030 –> 00:02:29.310
Chris Feeney: Maybe people that don’t know how to drive.

00:02:29.970 –> 00:02:30.990
Chris Feeney: know that.

00:02:31.260 –> 00:02:38.190
Andy Whiteside: You may be right, you could be totally wrong and everything you’re saying and i’m totally wrong, I think the problem with that model is marketing.

00:02:40.260 –> 00:02:49.590
Chris Feeney: that’s certainly I mean it’s a disruptive sort of thing, just like uber and all these other things that popped out of nowhere in the last decade, plus.

00:02:51.390 –> 00:02:57.180
Andy Whiteside: When I don’t think the problem is zipcar marketing I think it’s the marketing that the big brands have done for all these years.

00:02:57.540 –> 00:03:10.950
Andy Whiteside: Teaching all of us that we need to have our own cars that we own and possess, for example, I literally have six cars, I have four kids three of them drive my wife, has a car, I have like three cars, nothing special you know old cars, but.

00:03:12.690 –> 00:03:16.740
Andy Whiteside: owning an automobile in the United States, at least, is part of being American.

00:03:17.940 –> 00:03:32.130
Chris Feeney: Now I was thinking about your before he says we are conditioned I mean the fact that my friend came back, he was over in the UK and then he came back in and he didn’t he chose not to own a car in New York City, and I can understand many reasons why.

00:03:33.240 –> 00:03:41.250
Chris Feeney: But, but the idea that I got to have a car i’m like well gosh how much money is actually saving by not having car and you can use transit and or this new things if car.

00:03:43.380 –> 00:03:50.160
Chris Feeney: There are moments when you definitely want to have a car, but then you have moments like last night, when I was driving back from costco after getting gas when I hit something.

00:03:51.450 –> 00:03:58.260
Chris Feeney: Something puncture the tire before I was like literally like I could see the entrance to our our subdivision.

00:03:58.710 –> 00:04:01.650
Chris Feeney: I have, but I couldn’t I couldn’t get there, because I had to pull off the road.

00:04:01.830 –> 00:04:04.830
Chris Feeney: fire was flat and i’m like i’m going to do something bad if I don’t do this so.

00:04:05.850 –> 00:04:06.390
Chris Feeney: anyways.

00:04:06.600 –> 00:04:13.920
Andy Whiteside: Maybe the future is like a hybrid model where you don’t own the car, but you have access to the car you pay ELISE and you get the car and something goes wrong with it, you just swap it out.

00:04:14.370 –> 00:04:20.220
Andy Whiteside: I think there’s elements of that which the big brands, you know for General Motors, you name it are going to get behind.

00:04:20.670 –> 00:04:27.150
Andy Whiteside: And all of a sudden there they’ve got a subscription based business that they don’t currently have right now, they rely on you know finance charges.

00:04:27.450 –> 00:04:34.680
Andy Whiteside: and maintenance imagine, and they get to a world where subscription you pay $1,000 a month, but you have a carefree driving experience it allows you to have a.

00:04:35.040 –> 00:04:44.130
Andy Whiteside: You know truck when you needed a sports car when you need it or today, and when you want it that’s that’s the future of all this, and I think i’m gonna tie this into what we’re talking about here, I think.

00:04:44.640 –> 00:04:51.060
Andy Whiteside: The cloud first model and the the the education, higher education world that we’re going to talk about in our blog here in a second.

00:04:51.390 –> 00:05:00.750
Andy Whiteside: I think those folks are going to be lined up perfectly for that type of marketing efforts and they’re going to buy into i’ll pay more, but i’ll have the newest latest thing all the time.

00:05:02.220 –> 00:05:04.560
Chris Feeney: yeah there’s so much there to unpack.

00:05:06.750 –> 00:05:10.800
Chris Feeney: My dad worked in the auto industry, for years, and so.

00:05:12.600 –> 00:05:17.820
Chris Feeney: So many things there that in a disruptive scenario would would.

00:05:18.990 –> 00:05:19.980
Chris Feeney: Generally mean just.

00:05:21.450 –> 00:05:29.010
Chris Feeney: Just cascading effect right and education, I mean how many I mean, even now, like you know I mean the fact that you could.

00:05:31.170 –> 00:05:32.610
Chris Feeney: Take an online class.

00:05:34.050 –> 00:05:48.810
Chris Feeney: In the at the university level or be an online student and get your MBA or something like that, I mean just the thought of that 20 years ago was not around but, but the lot of universities have made a killing just by offering online classes.

00:05:50.010 –> 00:05:57.030
Chris Feeney: With online enrollments you know well above what they actually have for actually on campus type of student body so.

00:05:58.590 –> 00:06:00.210
Chris Feeney: A lot to talk about their.

00:06:00.630 –> 00:06:05.370
Andy Whiteside: You to send the key of it all, if you can make money doing it all the sudden it will make sense.

00:06:06.630 –> 00:06:17.100
Chris Feeney: Right and then you come to visit when we were doing college visits I remember, we went to this one school to be left unnamed and I didn’t know what to expect, and I was blown away by all.

00:06:17.370 –> 00:06:20.460
Chris Feeney: The new facilities, I mean very impressive when you get there.

00:06:20.910 –> 00:06:28.440
Chris Feeney: All this great stuff and i’m sitting there thinking, I mean it was like they had like 100,000 online students.

00:06:29.460 –> 00:06:36.780
Chris Feeney: You know, paying whatever reduce but all that money allowed them to be able to invest into the actual facilities on site and.

00:06:37.860 –> 00:06:38.280
Chris Feeney: You know.

00:06:39.300 –> 00:06:41.550
Chris Feeney: Here they are 10 years plus into that model and.

00:06:42.060 –> 00:06:46.650
Chris Feeney: Was it really was a school now as we think I.

00:06:47.730 –> 00:06:48.660
Chris Feeney: Think it’s public.

00:06:49.800 –> 00:06:52.200
Chris Feeney: it’s private now, I think it was maybe a big private I guess.

00:06:52.590 –> 00:07:03.210
Andy Whiteside: So so humoring me humoring me for a minute, what if the people running that private school and doing the online stuff and reinvesting back into the physical facilities of the private school.

00:07:03.690 –> 00:07:12.990
Andy Whiteside: What if they’re real goal was to buy up all the real estate around the school and their real goal was to drive real estate values for the land that they owned What if.

00:07:13.020 –> 00:07:21.780
Chris Feeney: Well, that actually did happen then so so funny you mentioned that that because across the way there’s a shopping Center that was owned.

00:07:22.860 –> 00:07:33.540
Chris Feeney: in part by the University, you know, so the leases, and all this stuff for the subways of the world that pizza hut or whatever was over there, you know it was all.

00:07:34.710 –> 00:07:36.510
Chris Feeney: Certainly the property values went up.

00:07:37.290 –> 00:07:43.320
Andy Whiteside: university or least by the University, but actually physically owned by the backers of the university, the business guy behind it all.

00:07:44.370 –> 00:07:48.630
Chris Feeney: I think it was something like that I don’t have the full story I just remember it was.

00:07:50.640 –> 00:07:55.620
Chris Feeney: University owned the leases or something like that, but it was clearly you know.

00:07:56.130 –> 00:07:59.940
Chris Feeney: When they had the chance they bought it up, and then they just continue to lease it out, but.

00:08:01.800 –> 00:08:05.070
Chris Feeney: I don’t know if that was part of their grand scheme but uh you know, there was.

00:08:05.550 –> 00:08:11.520
Andy Whiteside: there’s a school here in North Carolina I won’t name it that I know for a fact the guy rich business guy got involved with.

00:08:11.730 –> 00:08:19.230
Andy Whiteside: he’s elevating the school through marketing and other things, but he’s buying up all the property around the school, he will more than get his money back for what he’s doing.

00:08:20.520 –> 00:08:29.100
Chris Feeney: No doubt you went to nc state, I mean look what they’ve done in hillsboro mean up and down that whole facility used to be i’ve been here for 20 years and rollin.

00:08:29.970 –> 00:08:37.380
Andy Whiteside: I mean that’s a little different cuz that’s the public side doing what’s your raising property values in a bunch of people participating in that.

00:08:37.740 –> 00:08:50.760
Andy Whiteside: What i’m talking about here is just one individual who buys the school or takes control of the school and then buys all the property around it tells the Community is doing a good service what he’s really doing is lani himself up to make a whole bunch of money someday.

00:08:52.530 –> 00:08:55.080
Chris Feeney: You know rewards follow the money.

00:08:55.410 –> 00:08:55.920
Andy Whiteside: All the money.

00:08:56.550 –> 00:08:59.970
Chris Feeney: All the money, nobody works for free, generally speaking.

00:09:00.900 –> 00:09:11.160
Andy Whiteside: When we talk about all that with the idea that higher education, even K through 12 but higher education, especially on the public, private side and K through 12 can be really big money.

00:09:11.850 –> 00:09:24.960
Andy Whiteside: People all over the world will put money into education, because that’s a great place to put money, yes, at the same time it’s a great place to make money I think what we’re talking about here today is this blog by a neat on the chani that’s a.

00:09:24.990 –> 00:09:25.830
Andy Whiteside: Nice last name right.

00:09:26.070 –> 00:09:26.760
Close yes.

00:09:27.930 –> 00:09:43.320
Andy Whiteside: From edgy calls he calls conference that we were both there, I was at last week with Joe educause 2021 discover flexible secure and remote learning with I gel and I think that’s a huge part of the higher education story when it comes to using Linux to access.

00:09:44.520 –> 00:10:00.810
Andy Whiteside: hosted technologies, whether it’s SAS base or desktop based or when x86 based or all the above all at the same time, and doing it without concern for the endpoint and the risk that you’re putting that user in and the system in remotely accessing it.

00:10:01.470 –> 00:10:06.360
Chris Feeney: yeah we think about all the things that are sort of involved here I mean you’ve got the.

00:10:07.950 –> 00:10:17.070
Chris Feeney: Where do you go to access your content or do your homework assignments, or whatever I know at our school or kids went to school my wife teaches now.

00:10:18.780 –> 00:10:20.190
Chris Feeney: There you know.

00:10:21.360 –> 00:10:22.260
Chris Feeney: I would say there.

00:10:24.510 –> 00:10:32.520
Chris Feeney: Were the teachers put their assignments of like that it’s a web page and log into a web browser and then they do work out of there and then they also have.

00:10:33.690 –> 00:10:49.920
Chris Feeney: migrated to Ms teams and office and where they used to have sort of disparate systems like box, for example, for storage, but now they’re just using one drive as far as their you know education unsure subscription that they’ve got within 365 and.

00:10:51.060 –> 00:11:05.910
Chris Feeney: But also commonality across into K through 12 environment, but not necessarily K through 12 certainly you know commonality with the user experience like where do you go just plug this into this and and also mitigating a lot of risk of.

00:11:07.560 –> 00:11:11.940
Chris Feeney: Well, I couldn’t get to my assignment, because my machine got hacked or whatever.

00:11:13.080 –> 00:11:22.710
Chris Feeney: Well that’s not a problem we’re going to help you out there something like that so, but you just curious How was the Conference so pretty well attended.

00:11:24.300 –> 00:11:24.780
Chris Feeney: I wasn’t.

00:11:25.920 –> 00:11:40.470
Andy Whiteside: um so look I go to these things, for two reasons, one to talk to potential customers potential customers partners is how I would say it, I also talked to a vendor partners, the vendor partner thing was great I will say that in this world of remote work.

00:11:42.030 –> 00:11:44.400
Andy Whiteside: The citrix vmware.

00:11:45.540 –> 00:11:55.770
Andy Whiteside: Microsoft cloud computing story before hybrid rights and security, so one things we’re talking about here, and the eye gel story that goes along with that and others like mechanics who we are with.

00:11:56.250 –> 00:12:09.450
Andy Whiteside: Those things are very, very valuable right now, so the conference was good enough, and when you put it in the context of coming out of the pandemic and and people running around telling you how to put a mask on put a mask on.

00:12:10.170 –> 00:12:22.080
Andy Whiteside: You know people who couldn’t travel for whatever reason it was okay from a customer perspective, but for a chance to go talk to other vendors and and get face to face with them and and challenge each other on on how to work together better it was really good.

00:12:22.800 –> 00:12:23.190
mm hmm.

00:12:26.070 –> 00:12:37.740
Andy Whiteside: give it a give it a an A for effort and a see for actual execution, maybe even a C minus but you know coming out of where we’re coming out of you know let’s get our see and move on.

00:12:38.490 –> 00:12:38.880

00:12:41.010 –> 00:13:00.780
Chris Feeney: Well, good I honestly I haven’t sold a ton into higher ED so far as visibility into what those environments are using from that workspace is it heavily citrix vmware is it Microsoft, is it transitioning have a adopted the cloud that type of thing, have you.

00:13:01.800 –> 00:13:03.570
Chris Feeney: What did you generally take from that.

00:13:04.590 –> 00:13:05.790
Chris Feeney: And the conversations you had.

00:13:06.120 –> 00:13:13.440
Andy Whiteside: I think the answer to what you just said is yes, all the above right they’ve got all the they’ve got all the challenges and more of corporate America.

00:13:14.640 –> 00:13:22.320
Andy Whiteside: Longer sales cycles more than likely, but certainly long term viability and long term partnerships for people like I javelins integrity.

00:13:23.160 –> 00:13:23.550
Chris Feeney: mm hmm.

00:13:25.290 –> 00:13:30.300
Chris Feeney: yeah I think you guys had a joint customer in orange county your Chapel hill.

00:13:31.470 –> 00:13:32.430
Andy Whiteside: We do, yes.

00:13:33.060 –> 00:13:34.530
Chris Feeney: And I was at the.

00:13:35.610 –> 00:13:40.230
Chris Feeney: Durham bulls game, I was talking with the guy that used to work there, and just kind of getting a sense of.

00:13:41.250 –> 00:13:42.540
Chris Feeney: Some of the things that he did.

00:13:43.740 –> 00:13:48.120
Chris Feeney: Like in a room you come in, you got a bunch of computers and they would set up to a teaching and then.

00:13:49.050 –> 00:13:57.030
Chris Feeney: be able to completely have the teacher have the ability to just completely reset everything back to where it was so the next class comes in and.

00:13:57.810 –> 00:14:05.580
Chris Feeney: And in can repeat essentially the same thing, so I think that’s a nice use case where I Joe you know given.

00:14:06.390 –> 00:14:14.790
Chris Feeney: Some of the management capabilities, you know, can give the teacher, the flexibility to be able to have some control over what’s going on the classroom shadow the students as they’re.

00:14:15.750 –> 00:14:28.020
Chris Feeney: Working on assignments in class or whatever we’re just walk over what have you, and then you know just reset everything back to where it was so the next class or the next teacher can do what they need to do so.

00:14:28.680 –> 00:14:36.960
Andy Whiteside: So you said, the key word there they had a guy right a guy one guy who got it who really understood how to put it all together, had the vision for it.

00:14:37.290 –> 00:14:45.210
Andy Whiteside: Well, that guy’s not there anymore, and so now you have a team that really wants to kind of somewhat take path of least resistance get through the next couple years retire.

00:14:46.050 –> 00:14:59.940
Andy Whiteside: Some of these challenges that they can kind of overlook until they reach that retirement goal it’s it’s a challenge for us because it’s a longer sales cycle in higher education, education in general, but they really commit to what they do, once they commit to it.

00:15:01.110 –> 00:15:09.060
Andy Whiteside: it’s just a challenge, making sure that you get the education out way early so that three years from now they’re trying to figure out how they’re going to steer their ship.

00:15:09.420 –> 00:15:16.260
Andy Whiteside: They have these technologies in their purview and know how to leverage them use them execute be successful with them.

00:15:17.520 –> 00:15:21.330
Chris Feeney: yeah and certainly figuring out how to use all the tools in the shed.

00:15:23.340 –> 00:15:25.500
Andy Whiteside: As you know, Chris we’ve started integrity gov.

00:15:26.520 –> 00:15:35.610
Andy Whiteside: And I told the guys this morning guys you got you got five years to figure this thing out because these these long term partner relationships, you can have with.

00:15:36.060 –> 00:15:44.340
Andy Whiteside: State local government Federal Government education customers, these are long term lasting things because those people don’t leave those organizations, very often.

00:15:44.730 –> 00:15:55.830
Andy Whiteside: So i’m in no hurry to form these relationships and partnerships, I want to do as fast as possible, but the investment long term will more than pay for itself in a true partnering effort with those types of customers.

00:15:57.960 –> 00:16:01.800
Chris Feeney: No doubt, no doubt, I think I saw the similar thing and.

00:16:02.310 –> 00:16:04.500
Chris Feeney: In federal in a work with somebody and then.

00:16:05.580 –> 00:16:12.780
Chris Feeney: They just kind of stay, either through with the contract or they just maybe you know switch to a different contract, but the same there in customers still the same.

00:16:13.620 –> 00:16:19.110
Chris Feeney: As that contract or one, the new contract and they were already there and they just kind of assume.

00:16:19.530 –> 00:16:28.530
Chris Feeney: Take over so you know there’s not a lot of women, or if they do move the they always show up somewhere else, and they you know similar like a CEO might go to some new place and.

00:16:28.890 –> 00:16:43.170
Chris Feeney: be like i’m going to bring the technologies, I was successful with, and then they end up calling up their their vendor friends or whatever, and say hey I got I got an opportunity here i’d like to bring you in on they just sort of a rinse wash repeat so so.

00:16:43.200 –> 00:16:52.500
Andy Whiteside: For me that’s an easy conversation, because my my ownership as INTEGRA gets it because I don’t have ownership right it’s it’s us it’s the it’s myself and others.

00:16:52.830 –> 00:17:11.460
Andy Whiteside: We get it’s a long term game where I think this industry struggles, is when they deal with corporations that have a quarterly objective and don’t have time to spend long sales cycles educating and advising and partnering with government entities, including higher and K through 12 education.

00:17:13.170 –> 00:17:22.440
Chris Feeney: yeah, it is a long game in some of these public sector type areas because, generally, what they’re testing now or investigating is.

00:17:22.950 –> 00:17:33.570
Chris Feeney: going to be put into a budget request for next year or whatever that comes up and so it’s not it’s very difficult to say hey When are they going to.

00:17:34.290 –> 00:17:48.060
Chris Feeney: You know what have they done testing when they’re gonna buy it was like you know, especially if it’s a disruptive type approach similar to obviously what I Joe offers in you know repurposing or replacing.

00:17:49.080 –> 00:17:52.230
Chris Feeney: You know, new use cases all these different things.

00:17:53.430 –> 00:17:58.500
Chris Feeney: You know, a company in this blog there is a really nice product marketing team does a lot of these.

00:17:59.490 –> 00:18:12.240
Chris Feeney: infographics and they’re just you know bite sized chunks that kind of get the point across and in a very succinct manner and just there’s a link to it there about middle of the way down but it kind of summarizes very well.

00:18:13.380 –> 00:18:20.580
Chris Feeney: Some of the challenges that you face in the education environment particular but then we’re we’re joking kind of bring.

00:18:21.810 –> 00:18:34.860
Chris Feeney: The solutions together, I think everybody’s familiar with remote learning, for example, that was not new it’s just because the pandemic, it was new to a lot of folks that weren’t used to that type of experience.

00:18:35.070 –> 00:18:37.110
Andy Whiteside: It became the norm almost everybody.

00:18:37.800 –> 00:18:41.850
Chris Feeney: It did had to certainly there was a ton of adjustment and.

00:18:44.250 –> 00:18:52.620
Chris Feeney: and, obviously, that the long term effects of something like that on education students, teachers staff, all these things.

00:18:54.330 –> 00:18:54.870
Chris Feeney: it’s.

00:18:56.760 –> 00:19:00.900
Chris Feeney: i’m sure research will be coming out whether the benefits are pro con.

00:19:02.100 –> 00:19:13.140
Chris Feeney: I think it’s nice to have that flexibility but also know how to best use it, and also that it’s a great user experience at the end of the day, and so, if it’s not you get the frustration of.

00:19:14.160 –> 00:19:27.210
Chris Feeney: If it’s in you know K through 12 environment parents that that are frustrated because their kids are having a hard time keeping up with class or getting assignments, or whatever, and so, if it’s a higher ED.

00:19:28.380 –> 00:19:35.280
Chris Feeney: Obviously you know parents aren’t necessarily hovering most of the cases, but you know students being able to get their stuff done.

00:19:35.910 –> 00:19:46.440
Chris Feeney: In a reliable way and also have that flexibility, you know if they are in an online class and they just want to happen to know what to do in their dorm they can go to the coffee shop or what have you.

00:19:48.090 –> 00:19:52.740
Chris Feeney: Knowing that they’ve got some technology that allows them to get to that workspace very easily.

00:19:53.820 –> 00:20:00.810
Chris Feeney: Is is crucial and they don’t have to worry about being on some coffee shop wi fi you know so.

00:20:05.730 –> 00:20:14.550
Chris Feeney: and obviously some of the other security concerns right, I mean being able to go in and change somebody’s grades, for example, well that’s not really a preview of Idaho.

00:20:16.050 –> 00:20:32.190
Chris Feeney: There are some concerns there obviously with protecting that data that they’re interacting with, and you know I think a big mantra certainly is migrating a lot of that into a cloud based environment and then providing remote computing to get to it.

00:20:33.840 –> 00:20:45.240
Chris Feeney: So, certainly for those that are listening, if you are working in higher ED or K through 12 and you’ve seen some challenges there certainly be interesting to see how organizations have been.

00:20:46.170 –> 00:20:51.630
Chris Feeney: attacking them has it been the status quo just go out and buy laptops or tell us you know tell the.

00:20:53.310 –> 00:20:56.010
Chris Feeney: students to go get laptop X, Y amp Z.

00:20:59.160 –> 00:21:04.230
Chris Feeney: I don’t know i’m just thinking out loud here, but just different different ways and approaches that i’ve seen.

00:21:06.330 –> 00:21:13.050
Andy Whiteside: let’s use the blog to talk through a couple things I mean it talks about the benefits of remote learning, I think, read these are these uh these five bullets here.

00:21:13.980 –> 00:21:17.160
Andy Whiteside: More immersive and fulfilling student computing experience.

00:21:17.700 –> 00:21:26.760
Andy Whiteside: more secure and protected computing assets and operations improve staff and students productivity enhanced connection for centers of learning.

00:21:27.120 –> 00:21:36.420
Andy Whiteside: Delivery of customized digital workspaces on demand are those the benefits of this, you know digitized learning world are those the ones you would highlight.

00:21:37.800 –> 00:21:40.620
Chris Feeney: I think, so I mean taking them from top to bottom there.

00:21:43.170 –> 00:21:45.630
Chris Feeney: immersive fulfilling student computing experience.

00:21:48.660 –> 00:21:56.340
Chris Feeney: Having a platform that you can you know leverage and get to educational environments, maybe it’s.

00:21:57.480 –> 00:22:03.840
Chris Feeney: Through virtual desktop or virtual Apps or what have you, but having that consistency and certainly.

00:22:05.100 –> 00:22:19.800
Chris Feeney: devices that you know can allow for that whether it’s unified comms or audio video and that type of thing, but having a standard or somewhat of a standard that can can do that, obviously, the one right below that more secure protected.

00:22:21.000 –> 00:22:27.270
Chris Feeney: that’s pretty obvious in the light of the cyber attacks that we just live with, in a sense.

00:22:29.490 –> 00:22:45.930
Chris Feeney: But I think that third bullet improve staff and student productivity by taking some of that complexity out of the arena, you know, putting your your your workspaces into a common area and then providing a common common way to to access them.

00:22:47.640 –> 00:23:01.470
Chris Feeney: from anywhere in the flexibility, whether it’s from a laptop or a desktop or being able to go into a an area where it’s like a hoteling thing and just find a device pull it up, because it might be running I Jill and just access that same environment.

00:23:03.480 –> 00:23:08.490
Chris Feeney: not have to worry about oh I forgot my laptop that’s okay grab one of these machines and you’re good to go.

00:23:10.800 –> 00:23:29.850
Chris Feeney: and on demand right so that that switch to we’re going to now introduce something new and that could be as simple as okay push out that icon to the device and that happens to take them to a new website or a new digital workspace from Microsoft citrix vmware what have you right.

00:23:31.710 –> 00:23:49.350
Chris Feeney: So tremendous benefits, certainly, I mean just the same ones that you’d see in other industries, but you know, specifically to higher ED I kind of look at it, as what do they need to get to to do their work, whether that’s writing papers or taking tests or whatever, and how can you.

00:23:50.610 –> 00:23:57.930
Chris Feeney: You know align that into what what I Joe can offer just the endpoint perspective, obviously leveraging a lot of these other technologies.

00:23:59.790 –> 00:24:06.750
Andy Whiteside: Right, and you know, highlighting, something we I don’t think we’ve talked about here is the the fact that you guys now include a chromium based browser.

00:24:07.230 –> 00:24:20.640
Andy Whiteside: In the operating system and all of a sudden, especially higher education, some percentage some high percentage of what they do shows up in the mainstream operating system as enabled that pulse and Internet connection and now you’re in business.

00:24:21.330 –> 00:24:21.630

00:24:22.920 –> 00:24:23.310
Chris Feeney: and

00:24:24.420 –> 00:24:28.620
Chris Feeney: You know one thing that we just mentioned, there is the management costs.

00:24:30.180 –> 00:24:31.320
Chris Feeney: Being able to.

00:24:32.670 –> 00:24:34.710
Chris Feeney: not have an army of people that require.

00:24:35.940 –> 00:24:40.140
Chris Feeney: To be able to manage these devices there’s tremendous productivity savings there.

00:24:41.940 –> 00:24:53.190
Chris Feeney: And in a dispersed campus you could you know if it’s updating devices or whatever, I mean you could do that knowing when those devices will be offline in a sense of no classes taking place.

00:24:54.120 –> 00:25:11.760
Chris Feeney: scheduled tasks and updates and and finding out, you know did everything goes smoothly and that type of thing so there’s certainly opportunities to just keep the things maintained over the course of you know, school year but also not require a ton of of.

00:25:13.140 –> 00:25:16.890
Chris Feeney: Human resources, I guess it’s probably the best way to be able to maintain something like that.

00:25:17.820 –> 00:25:26.580
Andy Whiteside: that’s a huge part of it management is the endpoints and if we can make that as simple as possible and controlled, and you know leaner and secure, all the same time.

00:25:26.970 –> 00:25:32.130
Andy Whiteside: let’s I mean let’s face it, Microsoft has done great things with their windows operating system.

00:25:32.670 –> 00:25:43.500
Andy Whiteside: But there’s so much of it like it’s a it’s a very complicated and capable operating system but there’s a lot to manage and a lot of attack vector there, and a lot of things that can go wrong.

00:25:44.280 –> 00:25:55.230
Andy Whiteside: You know a lot of applications that can perform badly or insecurely if we can limit that to things that are delivered real time and things that we can control back in the data Center a lot of it management just just got simplified.

00:25:55.830 –> 00:25:56.160

00:25:58.020 –> 00:25:59.160
Chris Feeney: And I think you know.

00:26:00.630 –> 00:26:03.780
Chris Feeney: Really kind of hitting upon several these things that are talked about.

00:26:05.190 –> 00:26:20.880
Chris Feeney: In bits and pieces in the article, but also in that infographic the we talked about earlier just sort of the long game, the budget pressures, especially if it’s a public education, where the oftentimes the budget is being passed by the legislature, or the county.

00:26:22.380 –> 00:26:24.600
Chris Feeney: Government, or whatever you and.

00:26:25.710 –> 00:26:33.690
Chris Feeney: Being able to say you know I know i’ve got I don’t know X X, Y Z number to spend with the, what can I do if i’ve got existing assets that.

00:26:35.130 –> 00:26:38.040
Chris Feeney: I don’t need to replace I think that’s probably the biggest one is is doing a.

00:26:39.660 –> 00:26:49.440
Chris Feeney: You know from We grew up Andy I think you know computers had started to make their way into the classroom or had labs at least by the time we got to college.

00:26:51.360 –> 00:27:03.960
Chris Feeney: email for me at least was starting to emerge and became certainly the norm, but also more assets around campus to be able to walk up and log in and check something or whatever so.

00:27:04.500 –> 00:27:10.170
Andy Whiteside: When I was a freshman all my labs were based on unix machines and we did design work by the time I graduated.

00:27:10.920 –> 00:27:22.710
Andy Whiteside: Five years later, everything was windows based and we had the office suite on every machine and every lab it was massive difference in the way technology was consumed and available.

00:27:23.940 –> 00:27:42.780
Chris Feeney: yeah and I would look I would concur with what I saw I started off with pine mail and I remembers that was very much you know black screen green letters that type of thing and then by the time I finished, I was browsing the Web with I don’t know, I think it was.

00:27:43.860 –> 00:27:51.120
Chris Feeney: What was one of those old browsers that no longer exists precursor to Internet explorer something I can’t remember but anyways.

00:27:52.350 –> 00:27:56.160
Chris Feeney: The emergence of Yahoo COM and that type of thing but.

00:27:57.540 –> 00:27:57.930
Chris Feeney: um.

00:27:58.350 –> 00:28:07.200
Andy Whiteside: And how and how legacy does that sound to talk about I yahoo.com being revolutionary now I get out of that is my email and a bunch of.

00:28:08.340 –> 00:28:11.190
Andy Whiteside: Marketing that tries to influence my thoughts.

00:28:11.820 –> 00:28:16.980
Chris Feeney: yeah my just the lift and shift I remember first time I ever saw Google I walk past somebody.

00:28:18.270 –> 00:28:25.890
Chris Feeney: Computer and I didn’t see a bunch of pictures and ads and stuff like that I saw this blank page, with the same Google, I was like what is that yeah.

00:28:27.600 –> 00:28:28.050
Chris Feeney: So.

00:28:28.230 –> 00:28:38.250
Andy Whiteside: purpose built search engine page, that is, in many ways, taken over what we do, based on the results, not on the landing page think about that.

00:28:39.180 –> 00:28:43.170
Chris Feeney: yeah i’ll be able to find it faster than you can blink.

00:28:43.710 –> 00:28:44.070
Andy Whiteside: it’s right.

00:28:45.660 –> 00:29:03.540
Chris Feeney: But you know just look there’s there’s one last thing I just want to say so, I remember, I had a small project with a local here and wake forest, it was a small university not wake forest university, but here, and I think wake county essentially and we completely retro we we.

00:29:04.560 –> 00:29:12.690
Chris Feeney: updated all of their it equipment, at least on the back end put in windows environments whole rack of servers IBM hardware and that type of thing.

00:29:14.490 –> 00:29:25.170
Chris Feeney: But to see them ultimately kind of expand, but then have to live with this stuff and just maintain, especially on the back end computers, it really touched the endpoints as much but.

00:29:26.310 –> 00:29:35.310
Chris Feeney: I think about you know, the way things were set up, I mean to be able to maintain that or do you know, a month later, time to the year, maybe summer school, perhaps.

00:29:36.450 –> 00:29:41.280
Chris Feeney: Being able to have time to either you know make those changes introduced new things.

00:29:42.600 –> 00:29:49.890
Chris Feeney: You know, maintain some of that equipment even longer than before until you’re ready to actually shift out with new hardware.

00:29:51.000 –> 00:29:57.060
Chris Feeney: there’s a lot of options available when you considering you know doing more with less.

00:29:58.650 –> 00:30:00.420
Chris Feeney: So anyway.

00:30:00.600 –> 00:30:08.460
Andy Whiteside: In today’s world of security and hybrid work, we have to try to do more with less I think that’s a great way to kind of phrase it and where.

00:30:08.880 –> 00:30:17.880
Andy Whiteside: cloud delivery services whether it’s a virtual desktop or a SAS APP or whether it’s your identity management all those things coming together because remember it’s not clouds clouds.

00:30:18.270 –> 00:30:28.650
Andy Whiteside: All those things come together and be consumable from an endpoint that’s safe and secure and but yet usable that’s really the ideal story, as it relates to all this.

00:30:29.160 –> 00:30:29.550

00:30:30.750 –> 00:30:34.410
Chris Feeney: If only I could have had a cloud delivered tire helper last night.

00:30:35.550 –> 00:30:36.750
Chris Feeney: I jokingly say that.

00:30:37.950 –> 00:30:44.730
Chris Feeney: It was actually a mobile experience that was honestly, not that bad, the only bad problem was just waiting for somebody to come and help me.

00:30:45.180 –> 00:31:00.330
Chris Feeney: As my car was you know who I wasn’t perfectly flat and I had to jack on a basically grass so was i’ve lifting up you know, several thousand pounds of vehicles, like, I hope it just doesn’t start to sink, so I got it up enough to.

00:31:01.650 –> 00:31:03.690
Chris Feeney: You know, get it going but anyways.

00:31:04.770 –> 00:31:05.160
Chris Feeney: So.

00:31:05.310 –> 00:31:07.590
Andy Whiteside: Why you just don’t keep a roll back as well you know.

00:31:08.160 –> 00:31:08.730
Chris Feeney: You know.

00:31:09.570 –> 00:31:14.280
Chris Feeney: I looked around I was, like all right, is there a rock heavy emergency brake on just trying to figure out or I don’t want this thing kind of.

00:31:14.640 –> 00:31:15.780
Chris Feeney: leaning back that.

00:31:16.290 –> 00:31:22.620
Chris Feeney: But, thankfully, the guy had a I would say, a nascar type jack you said, let me, let me help you out there.

00:31:24.540 –> 00:31:27.150
Chris Feeney: And that’s having the right tools, having the right tools.

00:31:27.690 –> 00:31:35.880
Andy Whiteside: I grew up in the House with had three of those jack’s right we had race cars, and now I barely have a jack at all in my current modern day house and.

00:31:36.300 –> 00:31:41.070
Andy Whiteside: Is that an indictment on how my life has changed, or is it an indictment of how times have changed and I just.

00:31:41.490 –> 00:31:50.700
Andy Whiteside: You know I don’t need to keep jack’s like that around I don’t have a 3000 square foot shop anymore i’m lucky to have a two car garage that I can get my stuff in and out of its the.

00:31:51.180 –> 00:31:56.250
Andy Whiteside: changed, and I think i’ve changed with the times and sometimes I wish I still had that house out in the country with a.

00:31:56.520 –> 00:32:04.140
Andy Whiteside: With a big garage but that’s that takes us back to this concept around I gel and having technologies that allow us to adapt.

00:32:04.440 –> 00:32:16.080
Andy Whiteside: With the changing times, including these cloud delivery services that are going to they’ve already have but they’re going to continue to take over what technology looks like across all organizations in this case higher education.

00:32:16.770 –> 00:32:35.580
Chris Feeney: yeah there’s certainly opportunities certainly proven models out there for those that might be listening that are in higher education, certainly, I think, more than anything, have a conversation, how are using technology I guarantee you there are ways that can be done to simplify things.

00:32:37.500 –> 00:32:52.200
Chris Feeney: You know versus the status quo so certainly a doctor friends is INTEGRA about that and find out went off you using citrix, for example, is there an opportunity to make things a little bit more simple or.

00:32:53.970 –> 00:32:58.380
Chris Feeney: provide a much better user experience, overall, in the end of the day, so.

00:32:59.850 –> 00:33:01.170
Chris Feeney: love your dress I Joe.

00:33:01.440 –> 00:33:05.190
Andy Whiteside: will be back next week with seven we’ll jump into another more technical podcast but.

00:33:05.730 –> 00:33:15.960
Andy Whiteside: Again, the goal here is to have a technical podcast and have more of a conversation business podcast and that’s what we’ve covered here today around higher education and where it fits into that on the on the heels of edgy calls.

00:33:18.990 –> 00:33:20.520
Chris Feeney: And needed is so.

00:33:21.960 –> 00:33:22.830
Chris Feeney: thanks for your time Andy.

00:33:23.430 –> 00:33:31.590
Andy Whiteside: A quick thing I mean not that it matters for our listeners, but for you and I were the citrix is going to be having their uh their sales kickoff just kind of an industry type of get together.

00:33:32.040 –> 00:33:40.860
Andy Whiteside: In January, I 99 990 5% certain it’s gonna be in person, so for those listening that are going to be there we’re going to host a big party on Monday night the 10th.

00:33:41.520 –> 00:33:57.240
Andy Whiteside: So, look forward to seeing our industry friends in mass again not in mask but in mass again maybe a mask and we’ll see we’ll see what happens, we now and then, but looking forward to seeing folks again and having some great conversations and and getting.

00:33:58.800 –> 00:34:08.970
Andy Whiteside: Execution happening on the heels of the evolution of the need that we’ve talked about here around hybrid work remote learning security all those things.

00:34:11.370 –> 00:34:17.760
Chris Feeney: And we will be there to join you so looking forward to that kicking off the year in good old nashville Tennessee.

00:34:19.140 –> 00:34:20.400
Andy Whiteside: All right, Sir appreciate the time.

00:34:20.910 –> 00:34:21.690
Chris Feeney: yeah thanks Andy.