19: AVD Monthly + Nerdio: August 2022 Updates

Sep 13, 2022

These sessions discuss the following topics, blogs, and support articles: What’s new in Azure Virtual Desktop? as well as the latest Nerdio updates.

Azure Virtual Desktop updates on a regular basis. This article is where you’ll find out about:

  • The latest updates
  • New features
  • Improvements to existing features
  • Bug fixes

This article is updated monthly. Make sure to check back here often to keep up with new updates.

Host: Andy Whiteside
Co-Host: Greg Roberson

WEBVTT

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Andy Whiteside: Hi everyone and welcome to episode nineteen of Avd. Monthly i’m your host, Andy White. So I’ve got Greg Roverson with me as always. Greg. How’s it going?

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Andy Whiteside: Gregor muted. Sorry.

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Greg groberson@getnerdio.com: Sorry about that. Yeah, i’m doing great. Got a couple of new things. I’m happy to talk about today.

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Andy Whiteside: Yeah, it’s good. I honestly, I really do really really really do look forward to this one because that’s the best way I keep up with uh the Abd world, and hearing your insights, and then I’m always curious to see what Nerdios what Nerdio has done to take it to the next level. I have a I have no doubt that the team over there has been

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Andy Whiteside: working away to keep rounding out the edges. Is that a fair way to look at it?

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Greg groberson@getnerdio.com: That’s a very accurate way of looking at it. We’ve added some customer enhancement request in this next release,

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Greg groberson@getnerdio.com: as well as some public preview options, a big one, a big one at that that we’ll go over.

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Andy Whiteside: We’ve got an hour scheduled here. I’m looking at the Abd updates, and there’s only about five of them. So it won’t. Take long, and then we’ll go over and see what you guys have been up to.

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Greg groberson@getnerdio.com: Yeah, I I had a visual my head, you know, rounding out the edges, and

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Andy Whiteside: the Avd started off with some really, really, really blunt edges. They kind of soften those a little bit, and they’re more like, you know, like maybe like an octagon at this point, maybe more than octagon. I’m not a. I used to be a geometry big. I’m not anymore. I don’t. I don’t know what’s bigger than Octagon, but i’m sure there’s still plenty of edges that need to be rounded out. To be frank

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Andy Whiteside: that there’ll ever be a time where there’s not edges in Abd to round out. What do you think

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Greg groberson@getnerdio.com: I? There’s always going to be some edges to round out, because you know they you,

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Greg groberson@getnerdio.com: you know Microsoft provided a a nice platform for idi. Ah, but we also know that there has been two other players in the market for a lot longer than Microsoft has been, and have a lot more options. Now I I I may not expect to see them offer all of the custom options that, uh, the other players have offered, but they still have a little bit of ways to go to try to. You know even that playing field which they’ve done quite well in the last six months.

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Greg groberson@getnerdio.com: Well, then, the other part is those pesky users. Those customers keep coming up with new ideas and things they wanted to do. You’re right about that.

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Greg groberson@getnerdio.com: You’re out about that. The one, the one one of the ones I hear all the time it’ll be nice to see. But i’m

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Greg groberson@getnerdio.com: i’m not terribly hopeful that it’ll ever happen is an updated Rdp client with better graphics performance,

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Andy Whiteside: You know, and I just assumed that was happening. Let’s take a little sidebar on two topics real quick. One is the

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Andy Whiteside: one is the Rdp client being better and lighter and evolving and having more channels and capabilities to it. I’m. I’m. Under the impression that Microsoft has secret Rdp sauce, Rtp. Meeting remote desktop

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Andy Whiteside: presentation protocol or Maybe it’s remote desktop vertical. Um, but I keep on the in person. They have a secret, one of those for a Vd. That makes it better, and they keep working on that, and everybody else just gets, you know. Regular old Rdp. Am I totally off, or is that how it would happen?

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Greg groberson@getnerdio.com: Um, they keep modifying it. They do have a special version of Rdp specifically for Abd, and they have added some nice enhancements to that, namely, the two that have been added from a performance. Perspective is one being the ability to

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Greg groberson@getnerdio.com: log into multiple Avd environments with different accounts, which was super helpful. And then, you know, more recently a short path protocol

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Greg groberson@getnerdio.com: to speed up performance to an extent. But I think customers are looking for maybe a little more performance, you know. Put into either the Rdp protocol directly, or maybe a little bit different. Right? Um, We do, partner with other vendors

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Greg groberson@getnerdio.com: for high, graphic, intensive. Ah, Ah, graphics! So you know the time will tell Ah! To see if they go that route, or if they leave it to their partners to do it,

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Andy Whiteside: and historically they have left it to their partners. But the Avd addressable need and their need to create, you know, azure desktop workloads running in azure. It’s just too great to to leave that out there, and and then require a third party to make it work Well, in my opinion I have to assume you feel the same way.

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Greg groberson@getnerdio.com: Ah, I do. I do.

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Andy Whiteside: The other one that’s not on here that I want to ask you about. Real quick is as your stack. Hci. I think that has come to fruition, and that is real. Are you seeing people?

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Greg groberson@getnerdio.com: We look at that.

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Greg groberson@getnerdio.com: We have a handful of customers running an audio manager on Hci with Avd. It’s kind of a niche product for a Microsoft side, not a huge adoption for it,

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Greg groberson@getnerdio.com: because of the nature of it. Right where the customer has to purchase their own equipment, which can be somewhat pricey.

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Greg groberson@getnerdio.com: Ah, and so it’s kind of one of those you know, areas where, yeah, I I think, when I was originally over Microsoft, the the conversation was around. Well, just imagine if you were an oil worker on a a rig out in the Gulf, right?

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Greg groberson@getnerdio.com: Ah, with, you know very minimal bandwidth. You’d like to do some processing on the rig. So for those kind of areas it’s great. I’ve had a number of customers

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Greg groberson@getnerdio.com: in the pass. It

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Greg groberson@getnerdio.com: just wanted to have an azure presence in their own data center. And so the way Hci actually looks to the environment is effectively just another region, albeit a private region for that individual customer.

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Yeah,

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Andy Whiteside: yeah, I I do know a partner out there. In fact, I may be looking at him in my reflection here that would go out, and, you know, basically buy the the hci, the actual stack for the customer, so they don’t have that big upfront capex lift.

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Andy Whiteside: I’ve been waiting for that opportunity to do that. I think that’s doable. Where the customer doesn’t have to, you know. Doesn’t have to buy that hardware.

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Andy Whiteside: I’m excited about finding that scenario somewhere. We can figure out a good way to go solve that on behalf of

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Andy Whiteside: Uh Microsoft and the customer, and make it, you know. Still make an optics discussion.

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Greg groberson@getnerdio.com: That’ll be nice. That’ll be nice also to mention. Go ahead.

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Andy Whiteside: Well see we already doing that in some cases with different platforms. Um! I just. I got to get my pulse on the azure stack hci world, and figure out a way to take that thing to market.

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Greg groberson@getnerdio.com: It’s a sometimes it’s a little a little difficult. It didn’t take off as quick as I think. Microsoft originally wanted, but I agree with you. It’s it’s catching on but slowly.

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He’s

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Andy Whiteside: all right uh so august two thousand and twenty-two updates around avd we’ll knock these out real quick. Let me share my screen. You know exactly which ones I’m looking at. Sorry about that. But I already did.

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Andy Whiteside: And just for our listeners. These things are also gonna go on our Youtube Channel. In fact, they have been there probably a few weeks behind. At this point my college interns went back to college. I mean that coming. Um. But um! As we get our interns back they’ll get these videos posted up so people can see what we’re talking about. But, uh, the first one is the updates to preview version of Fs. Logics, profiles for azure. Eighty joined Vms.

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Andy Whiteside: So it’s really we’re just talking updates to Fs logics, for as you’re joined

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deals,

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Andy Whiteside: and just for our listeners, hopefully, most of them know this, but you don’t have to, and there’s been a long history of users that we’re joined to as your ad. But the machines themselves, the device objects being in as your ad has not been around that long, has it?

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Greg groberson@getnerdio.com: It, Hasn’t? It’s a it’s relatively new in this last year,

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Andy Whiteside: as your ad really started off about identity management. And now the machine user identity management. Now, machine identity becomes, you know, part of that story.

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Andy Whiteside: Of course, we want that to work with Fs logics in such a way that these profiles can be managed from as your ad. Because you know why not?

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Greg groberson@getnerdio.com: Yeah. They still have a little, I think they. There’s still a little bit of work to be done, especially if you’re looking to do Fs logics with application, masking as your domain join doesn’t currently. Well, I should say Fs. Logics Doesn’t currently support

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Greg groberson@getnerdio.com: as your domain join for application masking. So let’s hope they get that updated and can have that new capability.

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Andy Whiteside: You do you have any success stories with people using at masking. So let’s look at There’s lots of that virtualization technologies out there, the granddaddy of all like the app presentation virtualization. But then there’s

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Greg groberson@getnerdio.com: application masking where you put the apps in the image. You just don’t let people see it unless they’ve been allowed to see it. Have you seen customers? Taking advantage of that,

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Greg groberson@getnerdio.com: I see about twenty five percent of my customers taking advantage of it,

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Greg groberson@getnerdio.com: And the idea, like you said, is to be able to deploy the app within your image. And just, you know, hide those things that are, for

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Greg groberson@getnerdio.com: for one reason or another, Typically, it’s because they, the customer, has a limited set of licenses, and so they want to limit it and availability to those users.

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Greg groberson@getnerdio.com: But about twenty five percent of our customers are using that. It’s you still end up, you know. If you, If you used at masking across the board, you could end up in all honesty with a very, very large

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Greg groberson@getnerdio.com: image if you deployed everything. So I see a combination of splitting up those images for different workloads along with at masking on us on a smaller scale than you otherwise could do,

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Andy Whiteside: and you still have the world of application and conflicts, even though you know, as long as you don’t try to jam one hundred one hundred apps in a single image these days. You don’t get a whole lot of that. I don’t think

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Greg groberson@getnerdio.com: you you don’t, and and and when you run into those situations that’s one of the ah ah, marquee! Ah, ah! Ah! Reasons why you would. Ah, maybe look at going with Emsix appetite for those applications that Don’t necessarily play well with others.

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Andy Whiteside: All right, Well, let’s go the next one single sign on, and password less authentication. Now in windows, Insider Preview. What is What does this mean?

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Greg groberson@getnerdio.com: So, from what I am aware of, this is where

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Greg groberson@getnerdio.com: they’re adding some features and capabilities within windows. Ah! To take the user’s login and utilize it further down the road it’s an insider preview. So I haven’t really had much interaction with it at this point.

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Greg groberson@getnerdio.com: Ah, but I have seen some articles and some ah ah webcasts from Ah, say Azure Academy on Youtube that has gone over this. It’s It’s an interesting thing. It’s a

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Greg groberson@getnerdio.com: If If you or anybody watching Hasn’t seen Azure Academy go, take a look at it on Youtube. You’ll learn a lot of ah new things that are coming down and or currently out for Abd.

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Andy Whiteside: So it is this passwordless authentication that’s kind of like maybe kiosk. And Oh, what do we used to call those anonymous connections?

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Greg groberson@getnerdio.com: Uh, no, they’re not an animal. No,

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Greg groberson@getnerdio.com: no, they’re They’re using the credentials that the user is logged in with.

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Okay?

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Andy Whiteside: Well, and the single sign on that means, like I log into the environment. And then I don’t get prompted again when I hit the desktop

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Greg groberson@getnerdio.com: for sure for sure.

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Andy Whiteside: All right. Okay. Printing people still print right?

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Greg groberson@getnerdio.com: They do um interesting that it’s now in winning. So ah windows inside of preview I haven’t seen this from an update perspective. But I know universal prints have been around for a while. So i’m not quite up to speed on that one. Yet.

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Okay,

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Andy Whiteside: basically this has to be like a universal driver scenario and azure, so that you get that printing experience that

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Andy Whiteside: allows almost anything to be able to print to whatever that print device is

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Greg groberson@getnerdio.com: right. And so they’re still working on manufacturers to get support for universal print.

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Greg groberson@getnerdio.com: They have been for the last year or so, and this just may be the next revision of it.

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Andy Whiteside: Yeah, it’s, you know. Printing still comes up, and a lot of almost everybody friends. I’m probably as digital as they come, and I still for an occasion. And it’s

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Greg groberson@getnerdio.com: yeah you got to be able to

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Andy Whiteside: uh auto scale for pulled post pools now generally available to auto-scale for pooled posts, so those will be non- persistent um pools of desktops

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Greg groberson@getnerdio.com: uh I guess in tech preview is now full on, allowed to pull on for supported Right?

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Greg groberson@getnerdio.com: Yeah, I love how they reuse the name auto skill.

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Greg groberson@getnerdio.com: Ah, if i’m not mistaken when you know Nerdio started out, utilizing that name within, and they may be causing a little bit of confusion, because I believe it’s still called scaling plans. Ah, within avd, which may be what they’re referring to

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Andy Whiteside: ten

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Greg groberson@getnerdio.com: which has been around in Preview for for quite some time. So

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Greg groberson@getnerdio.com: what you’re highlighting is people like Nerdio have had this for Avd for quite a while.

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Greg groberson@getnerdio.com: That is correct.

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Andy Whiteside: All right, Last one is as your virtual desktop with trusted launch updates.

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Greg groberson@getnerdio.com: What does that mean? So that’s ah for those environments and the customers that are looking for a much more secure boot with a virtual Tpm. Chip on the environment. And that’s an evolving process. We do support that as well.

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Greg groberson@getnerdio.com: Ah, we’re evolving with it, as well as some of the trusted lodge is is Ah Morphing. Ah! Almost on a monthly basis a little bit as a tweak it so. Ah, more and more customers you’re looking to have a more so secure

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Greg groberson@getnerdio.com: uh boot up uh for their avd vms, and that will address that

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Andy Whiteside: all right. Well, that’s it for the Microsoft official updates to avd in August of two thousand and twenty-two Greg. I haven’t even looked yet. I’m gonna jump over to the Nerdio. It’s kind of like a

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Greg groberson@getnerdio.com: it’s kind of like, Yeah, I have no idea what’s over here, so I have no idea how many, and I have no idea which specific ones we’re going to talk about. So

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Greg groberson@getnerdio.com: yeah, we have about uh two thousand and nineteen, I think.

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Greg groberson@getnerdio.com: Yeah, um updates.

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Greg groberson@getnerdio.com: But the big ones are obviously going to have the nice little pretty pictures on them. The singer was. But hit start by. Hit me with the best shots.

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Greg groberson@getnerdio.com: Let’s see. So let’s start off with Abd the first one abb per user. Cost reporting.

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Greg groberson@getnerdio.com: So this is going to be a huge value to many, many customers. It’s a nerdio premium feature.

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Greg groberson@getnerdio.com: This is where Nerdio will provide you the information around your

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Greg groberson@getnerdio.com: the Vms

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Greg groberson@getnerdio.com: and Os disc cost your Fs. Logic, storage

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Greg groberson@getnerdio.com: your network egress fees,

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Greg groberson@getnerdio.com: and a number of other things that don’t necessarily fall in to a particular category. Right.

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Greg groberson@getnerdio.com: So we can collect all that information

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Greg groberson@getnerdio.com: and give you effectively three different types of reports,

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Greg groberson@getnerdio.com: and it does work across subscriptions

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Greg groberson@getnerdio.com: within the same tenant.

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Greg groberson@getnerdio.com: So with that we, the three reports, are going to be proportional. So the Proportional Report is going to provide you a cost. Allocation with a higher amount of cost to those users that log in more versus a lower cost to the users that log in and less.

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Greg groberson@getnerdio.com: We also offer a uniform. Ah, report where it takes the overall cost of your Avd environment and divides it up amongst evenly amongst all of the users that have logged in.

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Greg groberson@getnerdio.com: Then the third option would be just straight up, unallocated, right? So you’ll get

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Greg groberson@getnerdio.com: your overall avd cost

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Greg groberson@getnerdio.com: your ah ah per user? Cost, as well as a breakdown of each individual. User So for each user you’ll get their total cost plus their Vm. Cost. Their storage costs their network cost and all those things right,

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Greg groberson@getnerdio.com: so you’ll be able to break that down, download those in a Csv format and charge back, or do whatever you like from a billing perspective internally, or just to keep track of the environment.

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Andy Whiteside: So I feel like we talked about some of that last time was that in a preview mode last time, and this is the go live, or was it limited last time we talked about it?

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Greg groberson@getnerdio.com: It was very limited last time. So last time last month it was in a private review that we were only offering it to select customers in version four dot three, which is expected to drop this week it will be publicly available. Ah preview option. So

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Greg groberson@getnerdio.com: you won’t have to ask us to give you the secret sauce and commands to enable it anymore,

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Andy Whiteside: and this has available in what the version the premium fee premium feature

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Greg groberson@getnerdio.com: premium feature, a premium version of four point three.

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Andy Whiteside: So premium addition of version four dot three.

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Greg groberson@getnerdio.com: That is correct.

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Greg groberson@getnerdio.com: And Greg. Remind me real quick. What are the different editions? So we So we have a standard edition, and we have a premium addition

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Greg groberson@getnerdio.com: and kind of the highlights between the two. With premium you get the ability, obviously for user cost reporting. You’ll get management over your log analytics workspace. You’ll get the ability to add custom. Power back rules within Nerdio

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Greg groberson@getnerdio.com: and ah some other things along with um. Ah split deployments. So if you need to deploy between a commercial and a gov tenant. That’s a premium feature,

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Greg groberson@getnerdio.com: and then we have some additional windows, three hundred and sixty-five license management features in that premium as well, and some other really smaller ones. But those are really the big ones for the

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Andy Whiteside: Okay. Great? What? What next? Feature that came out in four point three.

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Greg groberson@getnerdio.com: So the next. So the next one we’re going to go ahead and do is the we’re going to go kind of down the list here. So personal

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Greg groberson@getnerdio.com: post-pool auto shrink. So last month we release personal host pool auto grow. Okay,

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Greg groberson@getnerdio.com: this month we’ve added auto shrink to personal host pools effectively, saying, delete the Vm: If the user Hasn’t logged in red within the specified amount of time that you set

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Greg groberson@getnerdio.com: for the environment. So that way you’re not deploying a virtual machine for a user and having to consume those resources with the user never logging in

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we don’t

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Greg groberson@getnerdio.com: to another cost-saving measure. That Nerdio has provided, along with the time management saving of the auto grow feature, and you can set that between one and nine hundred and ninety days.

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Greg groberson@getnerdio.com: I I have. Yeah, I mean, typically, you’re not going to go that far. I mean somebody. If Somebody Hasn’t logged in within sixty days, you know. To be honest with you, they probably aren’t going to log in after that, and if they do, they might as well ask for a new of the M. At that point. Right? What goes there?

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Greg groberson@getnerdio.com: You know they didn’t use it the first time.

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Andy Whiteside: Yeah, can you have? Do you have any real world examples of where you’ve seen this? Be something that people needed? They realized, you know, six months later that they’ve created all these desktops. These people never use them.

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Greg groberson@getnerdio.com: We have. Ah, we have quite a few customers that have actually asked for this specific for their very reason. They think they know, and they’ve been given kind of how many users that they should expect, and they deploy that level of resources and come to find out that they don’t, and they have to go manually, you know. Remove those users.

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Greg groberson@getnerdio.com: Um! It’s also, uh, you know,

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Greg groberson@getnerdio.com: sometimes arduous, to have to go look through the environment manually to determine how long somebody is actually not logged in right? This automates that process automatically for you. We know when the last time that user logs in, and if it’s less and greater than the time we’ve allotted, we just we take care of it for you,

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Greg groberson@getnerdio.com: You said, This is for personal pool that’s irrelevant right for port. It is irrelevant.

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Greg groberson@getnerdio.com: We have the ah! We don’t necessarily have auto shrink the problem with the pooled environment. Isn’t so much that you’ve over provisioned it. Ah, the vast majority of the time! It’s because you’ve under provisioned the pool. So it That’s not necessarily a request that we’ve seen on the pool side, because, like I said it’s, the problem is typically a flip-flop from a personal pool.

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Right?

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Greg groberson@getnerdio.com: You know. User customers are a lot more

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Greg groberson@getnerdio.com: at tune with their cooled environments typically because they’re trying to save as much money as possible with the resources that are provided. So you’ll typically see those skinny down far more than approval.

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Greg groberson@getnerdio.com: Right? That’s a lot easy to maintain and measure. Tell like inventory kind of thing where you could see it growing and shrinking.

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Greg groberson@getnerdio.com: Exactly, I mean in in a, in a polled environment you can end up with one or two extra vms in a personal host pool. You can end up with twenty, thirty, forty, fifty extra details

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Andy Whiteside: all right. What’s What’s What’s next on the Hit parade here.

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Greg groberson@getnerdio.com: So our next is the addition of automatic backups, and restoring a session host either the long way or the short way, So we do support instant restores, ah! Through snapshots, or ah, full restores directly from a recovery services.

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Greg groberson@getnerdio.com: And this will give users

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Greg groberson@getnerdio.com: some users if they have the permissions, the ability to restore some of their own personal beings as well.

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Greg groberson@getnerdio.com: You’ll see that you’ll see. I’m sorry you’ll see that option down below it as Well,

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Greg groberson@getnerdio.com: this is using the the ability to back these up within azure, the correct.

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Greg groberson@getnerdio.com: So there’s two types of backups within azure kind of an instant backup where it’s just a snapshot, and then there’s a full azure backup that puts it into a recovery service as well.

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Greg groberson@getnerdio.com: That process is a bit lengthier in time, so it could take, typically, you know, an hour to an hour and a half to actually get it fully backed up, and then up to fifteen hours to get it restored. Now you can certainly call and open a ticket for Microsoft to have that sped up,

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Greg groberson@getnerdio.com: but it’s a manual process. The backups into our Carbonyl’s service as well are really meant for more of a long-term need rather than

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Greg groberson@getnerdio.com: instant turnaround. And so what we’ve done is added the ability to do. Belt. Take advantage of both features within azure the instant and the full backup.

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Nice

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Greg groberson@getnerdio.com: we on the personal side. That’s that’s a huge win for the and you

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Greg groberson@getnerdio.com: yeah, the kind of sort of it is you got to remember on the personal Vms. If they restore it, they’re going to lose everything they’ve done so it’s. Beware of what you do.

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Yeah.

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Andy Whiteside: Well, they’re going to lose it as of the last backup.

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Greg groberson@getnerdio.com: That is correct.

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Greg groberson@getnerdio.com: That is correct, which in, you know, many cases in my life, and i’m sure yours like I could have just put this backward.

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Greg groberson@getnerdio.com: Morgan. Yeah, Yeah, more times than I can count myself.

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Andy Whiteside: And the truth is, it was

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Andy Whiteside: something I wrote, not something that broke me more often than that

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Greg groberson@getnerdio.com: right? Right?

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Greg groberson@getnerdio.com: Next thing that we’ve added is the addition of Fs. Logic’s office containers.

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Greg groberson@getnerdio.com: I don’t necessarily see a lot of customers, and ivd really separating off their office containers from

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Greg groberson@getnerdio.com: their profile. Ah, with an Avd. But there are those Customers that do. Ah configure it that way. And because of that we now offer the ability to add that configuration alongside of your profile configuration. And essentially, what this does is it takes your office products. Ah! In the cache file right? You’re off the your ost and whatnot for email and offloads that to a completely separate ah profile

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Greg groberson@getnerdio.com: disc to theoretically help with performance.

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Greg groberson@getnerdio.com: Um,

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Greg groberson@getnerdio.com: again, I don’t see it used a lot, but we do have some customers that have, and and have asked for it. And so now they now they can configure that directly through Nerdio, rather than having to manually configure that on their

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Greg groberson@getnerdio.com: our next one is going to be as your resource, graph Api optimization. Now, this is not necessarily one that every customer is really going to see if you’re a very large install based customer of Abd. This may very well be of a high utilization, for

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Greg groberson@getnerdio.com: so we have ah, quite a few customers that are tens of thousands of end users in. Ah, ah! Utilizing a Vd. And when you get environments that large

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Greg groberson@getnerdio.com: you start running into, you know, performance problems specifically with the azure infrastructure.

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Greg groberson@getnerdio.com: And so what we’ve done

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Greg groberson@getnerdio.com: is added this capability to use the Graph Api service

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Greg groberson@getnerdio.com: kind of a cash for those large customers,

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Greg groberson@getnerdio.com: so that we don’t just hit azure

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Greg groberson@getnerdio.com: with all of the request all at once

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Greg groberson@getnerdio.com: you can put it in this. We put it in effectively this queue that will slowly submit the request

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Greg groberson@getnerdio.com: in a more reasonable fashion for those larger environments

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Greg groberson@getnerdio.com: and then we have, and then we have um

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Greg groberson@getnerdio.com: the self-service for end-user restore You You can define whether or not all users can reimage or reimage their desktops, or certain you know individuals. But it adds, it’s a premium feature as well.

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Greg groberson@getnerdio.com: So So you know, this is something we

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Greg groberson@getnerdio.com: typically or I’ll put it this way. This is something we expect to see in more of a development environment.

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Greg groberson@getnerdio.com: So this is not really something I I would necessarily say, give to your, you know, everyday end-user, because they, could you know, really, you know, put themselves from a deployment perspective or lose data. This is really put in for. So for those development environments that are doing, testing, and when they’re done with the testing, they just want to do a quick restore and run a different test.

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Greg groberson@getnerdio.com: And that’s primarily where the requests came from, and that’s where I expect to see it utilize the most.

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Andy Whiteside: I could really use this myself every now and then. One I’ve got my own lab environment. But I can’t keep a thing up today. I just I just can’t. But knowing that I could play in a Vd. With this feature at my fingertips would just be extremely powerful.

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Andy Whiteside: Um, the next one in here says self-service in user desktop re image is that I guess this is part of the

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Andy Whiteside: they are the same thing.

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Andy Whiteside: I credit your mute now.

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Greg groberson@getnerdio.com: Thank you. Yeah. I haven’t dug into both of those just yet, but they’re very, very somewhere.

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Andy Whiteside: It turned in.

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Andy Whiteside: I’m. Trying to read through the the verbiage here, just to figure out what the differences are.

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Greg groberson@getnerdio.com: Oh, is that like? Reimaged from the like? The gold image. That is correct. It’s very similar. It’s it’s very similar.

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Andy Whiteside: It just takes you back to the snapshot number one basically

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Greg groberson@getnerdio.com: correct.

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Greg groberson@getnerdio.com: All right. We want to keep going here. We got a few more minutes, and we got a handful of things left. Any any specific ones you want to highlight.

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Greg groberson@getnerdio.com: Well, some some of the nice niceties. First off is the global.

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Greg groberson@getnerdio.com: Ah, so we’ve We’ve added some custom additional custom views between eight and eleven options that you see on the page where we’re actually going to present some additional custom views for customers upfront to help, you know. Help them out of the box with some

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Greg groberson@getnerdio.com: more capabilities right within nerd that are already there. But we’re just going to bring them more to the forefront

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two,

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Greg groberson@getnerdio.com: so it’s just as far as I don’t understand what you mean. So these are customs. Users right? So you’re gonna create a custom view for all of your remote apps, or you know, for your session host,

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Greg groberson@getnerdio.com: and that type of thing, right? So we’re providing ah, some additional features or additional views in that perspective, and bringing them ringing them from a ah default installation out up front rather than having to go install and then go configure them. And we did. We have found that

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Greg groberson@getnerdio.com: customers didn’t necessarily know about the custom views. And so we’re bringing them to the forefront to really, you know, look shine a line on it a little more so pre-packaging some of these views. Now these views for the administrators are views for the end users.

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Greg groberson@getnerdio.com: Uh they either or

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okay.

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Greg groberson@getnerdio.com: I thought. I answered my question to myself. So the administrative, Where? What do we end? Users see in the nerdier world? They just well, they’re kind of

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Greg groberson@getnerdio.com: well, sorry.

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Greg groberson@getnerdio.com: Yeah, they’re not end Users Aren’t necessarily going to see it. But you could have other levels of administration that may see it right at it,

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Greg groberson@getnerdio.com: and then we’ve also added an enhanced searching capability. So the

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this is more of a If I’m not mistaken, more of a global search throughout the system,

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Greg groberson@getnerdio.com: then it’ll highlight, as you can see the search when it finds it on the page.

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Greg groberson@getnerdio.com: So just an enhancement to the overall search capabilities within Nerdio itself,

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He,

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Greg groberson@getnerdio.com: one of the things that we’ve run across is when we ingest existing environments

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Greg groberson@getnerdio.com: is having to select significant numbers of networks and resource groups that have to get linked. So this is a nice law enhancement from a deployment perspective, allowing you to link multiple resource groups and networks upfront rather than having to do them one at a time. It speeds up deployment, ease of use.

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Andy Whiteside: How often is it you’re ingesting an existing Abd environment versus, you know, starting from scratch with somebody,

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Greg groberson@getnerdio.com: It’s about fifty or sixty percent of the time.

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Greg groberson@getnerdio.com: Um, if not more than if not, maybe a little more than that. We often see existing customers. So we’ll we’ll. We’ll find those we’ll have those customers reach out to us that have deployed Avd. They get frustrated with the the level of management and overhead associated with it, and they reach out to us, and when we jump in there

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Greg groberson@getnerdio.com: like pleasantly surprised, obviously because of the ease of use and the automation. But and probably I’d say

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Greg groberson@getnerdio.com: sixty percent at least.

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Andy Whiteside: But I I have to say there’s plenty of people out there that jump into the Abd world thinking, Okay, this is just going to be a point clit and get it done, and they find out somewhere in the deployment. It’s not, or we’re somewhere doing the maintenance. Not. And That’s when you guys come to the rescue,

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Greg groberson@getnerdio.com: right? And and what we see more and more these days really is. When Microsoft gets an Avd customer they just quite often, but those customers will ask them Well, do you have any partners that do this? And first thing they say is, Yes, we do,

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Greg groberson@getnerdio.com: Nerdio, And so we are seeing less existing and more new. But still about sixty percent of the time through existing customers.

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Greg groberson@getnerdio.com: Yeah, I was gonna make a joke. You guys are like the cheery on top. But, to be honest, you guys with the ice cream and the icing, and the cherry on top everything

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Greg groberson@getnerdio.com: uh, and it’s just the pancake. If you don’t have that stuff

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Greg groberson@getnerdio.com: Exactly. Exactly. And then the last remaining a couple items, we’ve done some automatic updates for the Fs Logics page, and added, Ah, some windows eleven update scripted action as well as Ah Ah! Hosting a disaster recovery post pool without the use of Fs logics.

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Greg groberson@getnerdio.com: So we have ran across a number of customers that are using cloud cash

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Greg groberson@getnerdio.com: and um. Are they doing Dr. Scenarios? But Don’t necessarily want to use cloud cash in that situation. And so we’ve gone from ah to this release, requiring cloud cash for Dr. To making cloud cash option. Ah! In a Dr. Scenario.

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Andy Whiteside: That sounds interesting. Is there any way you can describe why they would want to not bring that stuff with them in the Dr. Moments.

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Greg groberson@getnerdio.com: So our Dr. Solution with cloud cache is is an evolution of what we have available to us from within the A. D. Environment and cloud cache introduces

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Greg groberson@getnerdio.com: some additional storage cost, obviously as well as a bit of latency for the end. User

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Greg groberson@getnerdio.com: And so this option was put in so that you can disable cloud cache.

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Greg groberson@getnerdio.com: Have a manual external process, manual or automated external process of effectively just copying those user profiles

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Greg groberson@getnerdio.com: from point A to point B, getting the same result without the without the additional latency.

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Andy Whiteside: Okay,

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Andy Whiteside: that that that that does make sense.

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Greg groberson@getnerdio.com: Just bring it over when you need it.

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Greg groberson@getnerdio.com: Yep, and uh, uh, pretty much. The last one is going to really be

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Greg groberson@getnerdio.com: the Fs logics and Abd Agent updated versions. Now some of your users listening to this, may look at that and go well. Fs: Logic’s hot ticks. That’s great, however

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Greg groberson@getnerdio.com: interesting version. One hundred and four, seven hundred and thirty, nine, one thousand for the agent. That’s not the current release, and they would be correct.

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Greg groberson@getnerdio.com: Okay, Um: The current release. We have been unable to find a way to actually download. Okay, So not only so fifty, one hundred is the current release. This is the latest version that’s been made available for download an update outside of that

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Greg groberson@getnerdio.com: azure automatically updates those once they get deployed anyway, so it’s not as big of an issue, because as soon as it gets deployed it can update itself unless you set a schedule within azure or Nerdio to the a specific maintenance window timeframe.

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Greg groberson@getnerdio.com: But the idea here is the previous version of the One Hundred and Four Release

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Greg groberson@getnerdio.com: had a pretty big bug in it. And so

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Greg groberson@getnerdio.com: at least this way uh Microsoft has provided that version that this particular version available to us, that we can start installing and bypass that original bug that they had in the last major piece.

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Andy Whiteside: You know one of the things I really think about whenever I have these calls with you guys is

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Andy Whiteside: the idea that if you go Abd, you’re kind of going going all by yourself, and you don’t really have that,

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Andy Whiteside: that, I Guess Tour guide to kind of help. You see what’s there that you would miss all by yourself. And you guys really, through the magic of software bring those things to the surface and

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Andy Whiteside: help people who are adopting Abd. Not not necessarily feel like they’re doing it alone.

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Greg groberson@getnerdio.com: We do. We incredibly simplify the process. But that being said, it is still quite important for your customers to understand kind of what is going on in the background, because you got to remember inertia is managing the deployment of the infrastructure, but not necessarily the virtual machines in the Os and within the Os right.

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Greg groberson@getnerdio.com: So you know, Nerdio can’t affect really the Rdp client in any former fashion, or the Avd gateway that the users log into. So we do make it super simple from a deployment perspective, but it is also very important that customers understand the underlying technology to to to ah better understand. You know which direction you go when they do run into some of those issues,

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You?

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Andy Whiteside: Well, Greg, I think we’ve got to the end of this. I appreciate you jumping on with us every week or every month and going through the the Microsoft updates and then

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Andy Whiteside: kicking their butt with the Nerdio updates. You guys are really just

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Andy Whiteside: really just like we said earlier, rounding out those those edges for them, and i’m sure they don’t mind right. They they they love Microsoft’s always been a company that relied on partners like you partners like us that ultimately help users get into the game into the finish line

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Greg groberson@getnerdio.com: and keep in mind. We’re trying to stick pretty strictly to new release fifteenth of every month.

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Greg groberson@getnerdio.com: I’m. Sure you guys have plenty of Ah, our backlog, Our backlog is huge, with all the requests. Absolutely. Well, what you’re doing there, you just making it harder and harder for anybody to catch you. You guys are so out from with all these things that that make it more functional like that.

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Greg groberson@getnerdio.com: Somebody would. Really, I don’t know how anybody would be in to catch up. Yeah, it wouldn’t be easy. It wouldn’t be

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Andy Whiteside: the way it would be to acquire you guys, which I don’t know if you’re for sale or not. But i’m sure plenty of people are looking.

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Greg groberson@getnerdio.com: Not any time soon, I hope.

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Greg groberson@getnerdio.com: Yeah, we’re having too much fun over here. Nerdy is a great place to work at, so I have a stick it out as long as we can.

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Greg groberson@getnerdio.com: Well, Greg, I appreciate it, and we’ll do it again next month.