136: The Citrix Session: What’s New with Citrix — CVAD 2305 and Cloud Updates – Part 1

Jun 28, 2023

It’s no secret that Citrix continues to innovate and deliver new capabilities to make your environments more flexible, increase deployment speed, and improve end user experiences. Citrix is also fully committed to meeting organizations where they are in their deployment journeys, and the Citrix Universal subscription is only our first step in this journey. 

With the move toward Citrix Universal subscription, we are not only adding features to our Citrix DaaS cloud service, but we are continuing to add features and capabilities to on-premises deployments.

That’s why we are excited to announce the release of Citrix Virtual Apps and Desktops 7 2305! This IT-managed current release delivers new end user enhancements, security capabilities, and much more that we will discuss below.

As we evolve and gain input from our customers, we are building more functionality inside of four major categories. We have broken out our feature updates into each of these groups: 

  • Operational and IT Efficiency
  • Workload and Device Flexibility 
  • Security and Compliance
  • Employee Experience Technology

Our approach goes beyond the traditional cloud and on-prem categorizations, providing a comprehensive overview of the capabilities offered by the Citrix platform. Let’s dive right into these developments!

Host: Andy Whiteside
Co-host: Bill Sutton
Co-host: Geremy Meyers

WEBVTT

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Andy Whiteside: Hello! Welcome to Episode 136 of

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Andy Whiteside: citric session. I had to pause for a second. There, I’ve been going for 2 weeks, and nothing is coming back easily.

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Andy Whiteside: I’ve got Bill sudden with you. Bill is going

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Bill Sutton: going. Well, Andy. yeah, we missed you, but glad to be back.

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Andy Whiteside: Yeah, that’s good. The European vacation, almost just like the movie you’re be on vacation. It was amazing to see other cultures. And I used, I used to citric session a couple of times on the plane and

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Andy Whiteside: from a hotel one time it was neat to see it work just like I expected, you know, just from somewhere else.

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Bill Sutton: That’s cool.

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Andy Whiteside: You have you been on your summer adventure yet?

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Bill Sutton: my summer venture will probably be a cruise in September, but I’m sure we’ll end up doing something shorter term

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Bill Sutton: with family at some point we don’t really have anything scheduled per se. But we did go to Boston a couple of weeks ago for

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Bill Sutton: engagement party for a nice, and spent some time at Penway, which was nice, even though they lost.

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Andy Whiteside: Now, how can you get away with the

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Bill Sutton: trip in September? You have kids that’ll just be out of school, is it? You know it’ll just be a. It’s a long weekend type thing, so we’ll pull them out. It’s a we have a couple of milestone birthdays this year, so we’re going to celebrate them on a cruise going to cocoa and Baham and Nassau.

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Geremy Meyers: Okay, so that means you’re is this a.

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Bill Sutton: So Disney crews, are you doing?

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Geremy Meyers: Oh, okay, okay, that’s what we did for honeymoon, is we? That’s what the name sounds familiar with the cocoa. I I look so forward to being able to vacation in September and October, and not have to work around the school calendar. Not be there with the masses.

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Andy Whiteside: Well, that was the voice of Jeremy Myers. Jeremy is with us. Jeremy is part of cloud software group. Jeremy, how’s it going.

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Geremy Meyers: Bonjour? No. Was it the right language? By the way, I don’t. That’s might be the only Italian I know that is, that is Italian. Yes, and as somebody took a bunch of French in high school and college, it took me a couple of days to get used to saying Italian phrases, and then by that time I was in France, and then I was screwing up for to undo that

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Andy Whiteside: I will say that I think about 10% of what I do paid off, and then I it it would really be good. And I I know this going into it. But

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Andy Whiteside: if you could go to a place like France after taking French for a couple of years, and really just

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Andy Whiteside: try to get get by. It would be really cool to see how much of it you could do.

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Geremy Meyers: Yeah, yeah.

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Geremy Meyers: that would be fun. I know random bits and pieces of the Spanish I took, so if I went to Spain one day and tried to bring that with me, I can describe all the parts of a house several different colors. I think I can count to well, over a hundred, but that wouldn’t get me very far.

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Bill Sutton: I really know is to tell them that I don’t speak French so

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Andy Whiteside: well in Spanish to be a weird one, because it’s there’s so many different dialects of it, and you almost offend somebody just by using their own one.

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Andy Whiteside: that should get something you picked up off yeah, us TV or something.

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Geremy Meyers: That’s all right. I I think Bill got away going up to Boston and bringing that Southern accent with him. So

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Andy Whiteside: it works. So one or both of you guys were at the Citrus conference last week. I don’t know I was.

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Geremy Meyers: I was yeah. So this was our internal mid-year kick off which, as in tech response or so I got a chance to sit down with quite a few folks.

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Andy Whiteside: I heard there were only a few partners there. We were one of them. Jeremy, any publicly discussable things from last week?

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Geremy Meyers: No, so it wasn’t a public announcement kind of event. So we’ve done that in years past where we’ve had a sales kick off. We’ve invited partners, and this is even when we’ve had synergy. That’s been kind of mid year, if you will. But this is more of a I mean, since Covid

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Geremy Meyers: kicked off 2 or 3 years ago, you know, we hadn’t had a chance as an organization to get together. So I think that was that was a big piece of it is just getting getting the team together, which you know was really good for me.

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Geremy Meyers: certainly. So there’s folks who have been on my team, not no one, or on my team that I’ve not seen in person since.

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Geremy Meyers: You know all that kicked off. So I mean, that was a big part of it. it’s the first chance for the Tipco side of the business to get in the same room as well. So you know, you know, having

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Geremy Meyers: the general manager of the typical business. In fact, there’s 2 or 3 different business units there. you got a sense of kind of what Tipco does a spot fire does. So here’s some products that I’m still sort of wrapping my head around. But you know, there wasn’t really an announcement or anything like that.

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Geremy Meyers: and so help me under. So Tipco and this the partners are the 2 owners behind Cloud Software group. And I’m saying that right So Tipco is one of the business units much like Citrix as a business unit. And that scalar is a business unit. In fact, there are 2 or 3 different technologies that came over from Tipco. So there is a tip of be you? There’s also a separate product called spot fire, which is its own. Be you?

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Geremy Meyers: It’s it’s a data visualization platform. I guess you could say so almost along the lines of like. maybe like a power bi, or you know, tableau, that sort of thing. But

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Geremy Meyers: vista is private equity. and they actually own on top of group. Yeah. So Vista and Elliot are part owners. Okay, yeah. Again, I’ve been for 2 weeks. It’s like, I’ve forgotten everything on new

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Andy Whiteside: back at it. all right. So we got a blog that we’re going to review today. Let me share my screen.

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Andy Whiteside: and it is kinda

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Andy Whiteside: back to I don’t know. I won’t say old school, but it’s you know what we what we’re best at, which is talking about the tech.

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Andy Whiteside: And this is by Monica. Grimmer has been a good friend of ours on the podcast several times, and it’s what’s new with citrix. C. Bad, 2305, and cloud update. So, Jeremy, we’re talking briefly, going into this. This is

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Geremy Meyers: this is both the on-premises version as well as the dazz version that we’re gonna intermingle and talk through as part of this.

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Andy Whiteside: and it does highlight in paragraph 2 universal subscription. This is all. I guess, by default, these days under the universal subscription model. More than likely.

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Geremy Meyers: well, so the universal subscription includes both as and on premium. So you’ve got some customers that might just have dazz, so that would just be the cloud service. We got some folks who would have an on premises license as well. So that’s see bad citrix virtual apps. That sort of thing the universal license gives you both. So you know, in the past we’ve had customers who were traditionally on prem.

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Geremy Meyers: They transition to the cloud. You know they

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Geremy Meyers: had something called hybrid rights in the past which gave them the ability to continue to use on-prem, and as at the same time. That’s kind of gone away. It’s just universal licensing. And then the other thing. If you were a a fresh customer, a green field customer, if you will. That did known any sort of citrix There was no concept of hybrid rights for you. You just had to buy one of the other. Now you can buy universal if you want but you know I think universal is geared towards folks who have some sort of hybrid.

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Geremy Meyers: You know, mentality, I mean, which, by the way, you can do it as, or even on premium. But you know, just understanding that you can deploy in a couple of different ways is where universal really makes sense.

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Andy Whiteside: It’s it’s all starting to come back.

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Geremy Meyers: And I think what we’re talking about today is the the continued investment by Citrix as part of

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Andy Whiteside: cloud software group and the investment in both the on-premises and cloud control plane solutions.

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Geremy Meyers: Yeah, which is really important, because I think lot of customers, even partners. got the impression that we were moving away from on from and only focusing in on the cloud. If I’m being very transparent, I probably help perpetuate that message, you know, and talking about how features would come to the cloud first, and eventually make them on Prem if they made it at all.

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Geremy Meyers: But I think

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Geremy Meyers: what we’ve started to understand is just the landscape of it is very hybrid. We’ve got. Folks who are going to keep an on primitive prim environment need to connect it to a cloud. So

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Geremy Meyers: yeah, we’re we’re finding releases. Make it to the on-prem. See? Bad environment. In fact, we’re starting to see it happen fairly quick. So

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Geremy Meyers: you know, not only some of the things we’ll talk about today. But you know, we we’ve touched on this and other podcasts, you know, secure private access, has only ever been a cloud service

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Andy Whiteside: that has made its way back on Prem. And that’s a pretty big deal. Is is that because all this stuff was running as a Vm. Or containers in the cloud, or were they true? True native services? Is the fact that it was

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Andy Whiteside: kind of the same machines up in the cloud is that what’s made it portable to on from so quick.

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Geremy Meyers: You know it’s a good question I don’t know so I don’t know if it’s a good thing that I don’t know or bad thing, but you know for me it’s always just been a service, right? And so I’m sure I could have gone to some of the developers and cloud Ops team and try to understand what’s actually happening under the hood. But you know for me it’s always just been a service, and maybe originally it was with some vms. But I’m not sure if that’s still the case or not, honestly.

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Andy Whiteside: But I guess it can still be just a service. You just you’re gonna need to know you’re gonna run that I don’t know a windows box in many cases, or is it appliances, or both? which pieces, like all of it.

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Andy Whiteside:  I I just have to assume. That’s because there’s some type of service running

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Andy Whiteside: in many cases on a windows. Well with the server of some time.

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Geremy Meyers: So, with the understanding that I don’t know how it works, I gotta assume. Probably I mean, it would take a large engineering effort, I would think, to take something that we might be

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Geremy Meyers: maybe cloud native and then port it to a windows platform. I’m not sure but yeah, that’s a really good point. Now, there are some things that are appliance base that are on premium. So, for instance,

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Geremy Meyers: I’m thinking, the license server. I think we still make a like an appliance version of that. Maybe we don’t. I can go back and look. Most folks have always deployed the the windows version and the Andy. You always made a really good point around supporting Linux, as most folks didn’t understand Linux. So we

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Geremy Meyers: you know it would be tough to support as a administrator a new platform. You didn’t quite have your hands around, but

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Geremy Meyers: but even spa, that is

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Geremy Meyers: that is actually a part of the C, that product. I don’t know what that looks like in the cloud, but secure private access on Prem is a little bit net scalar a little bit storefront a little bit, you know. Delivery controller

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Andy Whiteside: and I have to imagine that’s probably not what it is in the cloud. But I don’t know either.

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Andy Whiteside: Yeah, I’d love to.

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Geremy Meyers: I guess the point here is, you don’t need to know. but someone like me is curious and wants to know.

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Geremy Meyers: So you know, we talked to customers all the time where they they they do pick our brains about what this looks like in the clouds, because there’s a lot of resiliency built into these cloud services, and they want to know exactly well how many Vdcs you get. How many of this that meal you got and it, to be perfectly honest, I don’t know. I mean, I know we have 2 different we have this whole process of canaries in the cloud meeting. We’ve got an entire see? Bad that’s running in the cloud per customer. Then we also have another one altogether.

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Geremy Meyers: it’s so sort of like the backup version, if you will. And so whenever it’s time to upgrade the cloud release, it always happens in the canary version before it happens in the so which is an interesting.

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Geremy Meyers: you know, sort of devops model, right? So you know, just knowing that that’s how that works.

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Geremy Meyers: I don’t know. I forgot what the question was at this point, just to understand how the cloud services. Oh, yeah, yeah. So like folks who want to know. But to be fair, Andy, and you’re a perfect example of this is once you know how it works on Prem. You can’t help but start asking the questions, how does this work in the cloud? Whereas we do have some customers who have never experienced an on print version they just want. It’s just a service. It is what it is. it’s almost like the burden of too much knowledge. You just kind of want to know.

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Andy Whiteside: Yeah.

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Andy Whiteside: Well, let’s Let’s talk about what has been released with the 2305. So 2,005 for C bad would be the on-premise is your 23 month. Oh, 5 may so may may 23, for C. Bad

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Andy Whiteside: The 4 bullets listed here. Operational it of N. It. Efficiencies workload and device, flexibility, security and compliance and employee experience. Let’s dig into those starting with the improving operational and it efficiencies.

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Andy Whiteside: I mean, there’s quite a few of those you wanna

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Bill Sutton: Bill, you want to take the first one that talks about auto scaling and how you’ve seen that work in the cloud, and what you would expect to see how this for on purposes. Yeah, I mean, the biggest advantage of auto scaling from my perspective is in the cloud is particularly where the not always, but where the workloads are also running in the cloud, the ability to be able to scale down scale up to dynamically or on demand and the ability to when you’re like in a in a hyper scale or a public cloud.

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Bill Sutton: the ability to when the user is not using the machine to not just turn it off, but to the allocated, and in some cases remove it all entirely to to minimize cost and then the ability obviously to go the other way. If you have a burst to be able to scale up. And it looks like, what they’re doing here is bringing a lot of this, those features, similarly to the on-premise world.

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Bill Sutton: there where they can. They can dynamically provision machines as needed, and then delete them if they’re if they’re not being used to allow the customer to provision more. And there’s also this concept

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Bill Sutton: vertical load balancing, which is kind of we. We’ve seen this back in the old days, where you would.

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Bill Sutton: You would take a a bank of of servers, or perhaps it perhaps, desktop, if you were doing certain things with it, but mostly with servers where you would have the ability to load the server up to its capacity before you start

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Bill Sutton: moving the sessions to another server, so what they call vertical load balancing versus horizontal, which is the traditional, you know, session on server. A. Then the next session goes to be. The next session goes to C, etc. This way, you know all the the first 20 sessions go on one server, and then the 20 first session goes on another server, assuming that’s what your scaling model is.

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Geremy Meyers: that. That’s what this is. So I mean, the first thing you think of is, why does this matter on? Prem So when you think about it, most

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Geremy Meyers: most hardware is a sunk cost. You buy a stack of servers. Guess what I mean. Granted, I haven’t bought servers in a while, so I’m not sure if there’s a subscription model to servers anymore. But bear with me here, and just with the understanding of a back by a stack of hardware. It’s on, Prem. Do I need to worry about auto scaling?

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Geremy Meyers: Well, the answer is probably not for your on-prem, and unless you guys tell me otherwise, however, what was added to the on-prem version, here is the ability to provision to a cloud. So now I can create a connector with my on-prem, you know. Control plane

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Geremy Meyers: right? I can build a connector out to azure Aws or Gcp. Or whatever. Right now, all of a sudden, I do care about auto provisioning and auto-scaling and things like that, because obviously I’m trying to manage consumption in the cloud. So at first glance, when I first saw this feature, I go. Why does this even matter? What does matter? Because now I can provision out to a cloud, and I do want to manage that. But you’re absolutely right, Andy.

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Geremy Meyers: this is what this is.

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Yup.

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Andy Whiteside:  yeah, I think I want to dig in that a little bit more. So you have these some costs where you buy hardware. And are you saying that we can now.

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Andy Whiteside: Well, I mean, look, we’ve always I get it to some cost, but there’s always a cost to it. Whether or not we really paid attention to it as much as we do in the cloud has always been the

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Andy Whiteside: well. Probably it wasn’t the question that should have been

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Geremy Meyers: so.

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Geremy Meyers: I mean, even though it’s a some cost. The the idea that I mean. Listen, I can power manage on that hardware

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Geremy Meyers: on prem today. And that’s fine. I mean, that’s always been there, you know. I think the auto scaling I mean, it’s the dynamic for provisioning the idea that you could go out and actually create

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Geremy Meyers: and delete machines based on some, some, some controls. and the other piece is just being able to vertically load balance. So

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Geremy Meyers: you know, how do you want to scale out. Do you want to do it with a larger number of smaller machines? Or, you know, a handful of larger machines? I mean, I think that’s a that’s a great design question to have with yourself when you’re building out an environment.

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Geremy Meyers: But you know we can do that with with on-prem, and that’s fine. But typically the hardware I’m gonna say it’s already paid for. But you know, we’ve not really cared about it as much

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Geremy Meyers: on Prem, outside of just making sure we had enough vms running for the load that we’re throwing at it.

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Geremy Meyers: but I think where this is really important is when you’re provisioning out to a cloud, it’s really what it is. But

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Andy Whiteside: so the the image that comes to my mind is, you care you? You you care about fuel efficiency. But no one. You get to stop and spend money and buy more gas versus having to plan for an electric car trip.

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Geremy Meyers: Right? Yeah, it’s a good way to look at it

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Andy Whiteside: now. You gotta care more.

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Geremy Meyers: I I should probably should have always cared. But I didn’t care, because, you know I was from all practical purposes. It’s already paid for. It’s all you can eat, whereas

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Geremy Meyers: I mean, listen! If I had to trade, I had to pay for every trip to the buffet. That might be different. But the fact that it’s 20 bucks all you can eat I’ll just go forward.

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Geremy Meyers: Yeah. Maybe it was a terrible analogy. But it’s a all right. Next section says you can now create a Pvs catalogs

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Andy Whiteside: from Citrix des Studio tech Preview. I guess I don’t really know what Citrix as studio tech preview is.

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Geremy Meyers: it’s the it’s the web.

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Andy Whiteside: and I guess you plug that in and tell it to talk to your provisioning services, server, and it manages that as well.

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Geremy Meyers: I think so. It’s tech preview. This link takes you out to a podium forum.

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Geremy Meyers: Mcs provision to create the Vms for Pbs, so

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Geremy Meyers: it’s got to be the target devices is what it is. Let me think about it right? So you know. Obviously, I have to have target devices for Pbs to stream, too.

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Geremy Meyers: So Mcs can manage the identity disc cache. And

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Bill Sutton: I don’t. I don’t think this eliminates the Pbs servers, but it allows you to orchestrate. The management of the Pds. Servers from studio, you know, at least in it. I haven’t seen it yet, because it’s tech preview. But

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Bill Sutton: based on just reading this, it’s what it looks like.

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Andy Whiteside: Okay?

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Geremy Meyers: Yeah. Because in the past you would use the the Pvs target device Wizard to go out. And it’s talking to your your delivery controllers is talking to, or even the cloud right? Because you do Pbs in the cloud, and then just talking to your Hypervisor, and then it will go out and create

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Geremy Meyers: the target devices for you on the Hypervisor and manage the identities and that that sort of thing. But it sounds like. maybe you can do that with Pbs, now, have Pbs create the Vms, the target devices for? Pbs.

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Bill Sutton: yeah.

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Geremy Meyers: And this takes you out. I haven’t clicked the link yet, but this this link takes you out to the The tech preview sites. You can go request it

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Andy Whiteside: all right. The next section, the simplifying provisioning with Mcs enhancements. Citrix is bringing machine creation services updates to on-prem Hypervisor

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Andy Whiteside: Jeremy, what’s that covering?

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Geremy Meyers: So, Mac, ad activation is probably the biggest right? So I think historically, it’s been entirely

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Bill Sutton: km.

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Geremy Meyers: yeah. So I mean, Bill, or folks still use them back.

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Bill Sutton: We don’t know we, don’t we? Well, we we run into it, maybe one out of 10 projects. I will. We’ll have someone that’s a small enough where they’re still using Mac.

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Bill Sutton: But to to be honest, those smaller ones typically are not even using Mcs. They may just be using a, you know, manually provisioned vms for their session hosts. so we haven’t had a a a need for this, but I know there are some that don’t want the infrastructure needs of Kms, and

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Bill Sutton: they’ve got Max Keys built into their workflow. So this would make sense for those folks. The other. The other items under this category are mostly kind of a nice to have being able to add descriptions for updates, and then some additional identifiers like tags. for control and tracking purposes.

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Andy Whiteside: It just a quick question for you. these last, these things we’ve been talking about these see? Bad? Does both.

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Geremy Meyers: this last one is is is, see that right? So it’s it’s up based on from Hypervisors is what it is. Actually, you know what? I’ll take that back, you know, it’s just talking about on from Hypervisors. I don’t think

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Geremy Meyers: the desk studio tech Preview that would be on pro. No, actually, this is cloud, because when you click the podium link, it takes you to a spot. You have to identify your your cloud tenant. So

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Geremy Meyers: the pbs, like, yeah, yeah.

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Andy Whiteside: Okay, so the Pvs one is as, yeah from desk studio. Okay, I think it’s probably good going forward. Call that out. Okay? So the next one is integrating introducing vda upgrade service.

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Andy Whiteside: Is this a

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Geremy Meyers: that is a bad or both thing? I think this is

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Geremy Meyers: well, so it would be a service in itself. is it only the blog here? Real quick? While we’re pulling that piece up.

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Geremy Meyers: it’s it’s for das is what it is. Yeah. So if you if you go out to the if you click into the upgrade service blog So this specifically for dads, and I think it’s specifically for probably persistent desktops, considering.

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Geremy Meyers: you know, if you did, a non persistent desktop, whatever upgrade happened, it would just get wiped away. But you know, within your persistent desktop, which would probably extend out to remote PC as well. you can schedule vda upgrades of those machines. So.

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Geremy Meyers: in fact, it calls that out. It’s upgrades to persistent machines. So, being able to not have to push this out with like secm or script it out.

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Geremy Meyers: you can actually have the Vda up there. There’s a service that runs in the cloud that can push out the update to the Vda.

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Geremy Meyers: and you can schedule that as well

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Bill Sutton: with with the understanding that you’ve got no active sessions running. But you schedule it.

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Andy Whiteside: you know this is an interesting talk for me. I don’t know if I brought up with you guys. But at the I Joe Conference few weeks ago that was one of the the folks in the industry, and they were really pushing the idea of persistence.

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Andy Whiteside: Vdi, as

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Andy Whiteside: a game changer. And you know the companies that haven’t adopted it, or the ones that are holding themselves back when it comes to desktop virtualization strategies. This non persistent world is

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Andy Whiteside: has been kind of a detriment overall to the adoption of Vdi. What do you guys think?

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Geremy Meyers: I think they both have their place? and I think that

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Geremy Meyers: it’s really easy, like we live in a little bit of a, we kind of want a black and white solution like, we just want to decide, this is the thing we’re gonna go do. So we’re gonna go all persistent. Okay, fine, you know. I just want to pick a line to go with it. The idea that most of our consulting engagements, as I’ve always been. You guys, is integrity. Does this as well as you think through the use cases, and you pick the right delivery mechanism. You go not persistent makes sense for this user group. You know, it’s been saying to think that you’re gonna put dedicated desktops out for like a simple task worker, right?

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Geremy Meyers: But

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Geremy Meyers: if that’s the mentality is, let’s go all in with one delivery model. It’s cost more. And if you’re okay with that, then share. But there’s management overhead. There’s.

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Geremy Meyers: you know, consumption overhead, things that go along with that. But

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Geremy Meyers: you know, if you’re looking for the best solution for the best user group, then there’s a little upfront energy required to go figure what what that looks like. So I’m up with the opinion that

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Geremy Meyers:  you know, you kind of pick what makes sense, and you can manage it better. You know you don’t want to manage a bunch of persistent desktops, but

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Andy Whiteside: but see, that’s what they’re saying is, go persistent with everybody I’m like, and then just manage it with sccm and manage it with the security postures that you put in place, and I mean. The wildcard for me is always been well, I want reboot to a gold image known good image. I don’t want to have to rely on tools to tell me. I want to know that as far as I know, it was sealed up nice and solid, and a reboot away from being clean.

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Geremy Meyers: Yeah, maybe we take this offline. I’m kind of curious now who said that?

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Andy Whiteside: Oh, it’s it’s a. It’s someone very near and dear to the industry.

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Andy Whiteside: Oh, that’s interesting. Yeah, it’s probably since getting the game there. And the first thing I said was, that can’t be right. And then I start thinking about when I was like. Look if I have to choose between Vdi persistent versus not Vdi at all, I guess I’ll take Vdi persistent, and that was their argument is that we we got 10% penetration. We could be 70% penetration. And by the way, Microsoft Cloud, PC. Is, you know, not persistent. Excuse me is persistent.

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Andy Whiteside: and that’s the play there is just here by a bunch of desktops and manage it like you do all the other desktops. Virtual desktops.

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Bill Sutton: Yeah, I mean, we’ve we’ve had, you know, going on persistent a lot of challenges in the past, where we were in a mature environment where they had a very mature, you know. sccm process for updating desktops, managing them, patching them, etc. And so we we would often fight this battle. Who’s gonna manage the desktop, and it’s not persistent. Well, your Citrix guys are gonna mention. Well, we want to use Sccm, well, you can use sccm. But you have to do this, this and this. Well, we’d rather just have persistent and manage it the way we’ve always done it.

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Bill Sutton: So that’s the challenge that we one of the challenges, the other challenges. A lot of folks. Think, when you do persistent, that you don’t really need to do anything else. In other words, you. You need to manage the apps, obviously. But I I often worry about folks that are considering things like full redirection. And and what’s in that profile? What happens at that desktop ends up doing.

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Bill Sutton: you know, going south completely. Everything goes with it. We still need to to have some consideration or discussion during the design effort where we’re establishing those use cases to make sure that we consider the the users data, and where that needs to reside it, should it reside directly on that persistent desktop. Generally, I think the answer is probably no, it needs to be somewhere backed up separately. Not everybody thinks that way which which means they introduce additional risk to to that desktop.

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Geremy Meyers: Yeah, I I mean, it’s it’s a it’s a physical PC at that point. I mean, I know it’s it’s a physical. PC, you’re not treated like that which is. Listen I, for for organizations who have run it that way, and they understand that model.

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Geremy Meyers: I get it just call smart.

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Bill Sutton: Yeah. But with things like on drive, known folders and things like that, we can mitigate the the potential for failure data loss in those environments that we couldn’t do in a physical world in the past until now.

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Andy Whiteside: So Bill.

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Andy Whiteside: going back 10 years ago, it was all, how we’re going to solve this, how we’re going to solve this now with Fs logics and one drive. And yeah, O, 365. And I mean we. It’s pretty much all been sold. How often do you guys run into a project where you know the majority of users can be a non persistent.

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Andy Whiteside: say that again, how? How often with all the tools we have these days with whim. And you know, Fs logics, and the fact that your data is going to be, you know, either it’s it’s going to be somewhere else, not on the machine. And and users shouldn’t be installing applications, anyway. How often do you find that customers? What like, what percentage of users really do need a persistent desktop?

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Bill Sutton: We’ve come a long way in the past 10 years with solving the non persistent challenges. Yeah, I mean, we still have a lot that want to do non persistent, it. It’s a it’s a large percentage that still go non persistent that they the it’s the. It’s the the kind of the exception where we see persistent most of the time these days. There’s still a lot of folks that that want to go non persistent, that are going on persistent.

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Bill Sutton: those that that aren’t are probably loop using a solution from Microsoft or somebody where it’s a fully persistent desktop. And they are willing to take the risk like Jeremy alluded to a minute ago. It’s basically a physical PC in the cloud, right? And with all the warts that a physical PC. Has, if you’re not managing it properly. But there are some benefits where I can access it from anywhere I can snap every night.

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Andy Whiteside: It’s it’s not

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Andy Whiteside: like with somebody. When they said that to me of the day I was like, no, that’d be horrible. Don’t do that, and it’s starting well, you could snapshot it. You can access it from anywhere. there’s all kinds of benefits to it being delivered, not deployed.

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Andy Whiteside: And then, if I Microsoft like well, that’s good, I’m gonna to deliver it hosted and still manage it with sccm into whatever that’s they’re winning all the way around that one.

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Geremy Meyers: So if I do that model right? So I’m snapshotting it like, what solution am I using to back up? Well, let me ask 2 questions. Number one, am I bothering with profile, management and redirection and those sorts of things, or am I simply relying on like some sort of

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Geremy Meyers: backup solution just to snap the whole backup? I mean the whole, the whole desktop. You’re just snapping it. You don’t even have to back it up. You’re just snapping it.

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Geremy Meyers: some of the snapshot like at a hypervisor or a cloud level. I got it so I can.

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Andy Whiteside: I mean, I’ve been thinking about a lot. I I when they said that to me I was like, Oh, that’s don’t do that. We all. We follow these years to get away from that. And then I start thinking, well, you know, it’s not necessarily wrong. And if it gets us from 10% saturation to 30. That’s still a huge win.

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Geremy Meyers: I think. I I think, where my challenge lies is not that it can’t be done, but in most instances, when I’m talking to a customer and we’re trying to justify it always goes down a cost.

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Geremy Meyers: And so trying to cost justify a project. If it’s a dedicated desktop, it’s the most expensive solution. I mean, we’ve talked about this Andy Cloud, PC. By the way, it’s a dedicated desktop for Microsoft. But it’s the most expensive version of the desktop you can get. If you’re okay with that, then maybe it’s the right solution. So the challenge we have is, most customers are trying to figure out how to make it less expensive.

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Geremy Meyers: And if we’re talking dedicated to desktop, that is the most expensive solution.

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Andy Whiteside: Yup.

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Andy Whiteside: that that certainly is a conversation to be had, because now I still got to have an endpoint.

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Geremy Meyers: It’s probably a PC. Of some type

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Andy Whiteside: could be a Byod, but more than likely not. And then I’ve got to have

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Andy Whiteside: You know that thing in the cloud is there enough value? And what that thing in the cloud is to be paying twice plus some

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Geremy Meyers: right? Yeah about her dream.

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Geremy Meyers: This is completely unrelated. But kids are home for the summer. I don’t know if you guys can hear. But I have a madhouse in the other room. So we do. We do the podcast from a, he’s in his office. I’m assuming bills at his house

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Geremy Meyers: and my my house, and I can hear that sounds like a murder in the next room. So if you guys can’t hear it. Then I know my Mike’s doing his job.

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Bill Sutton: I don’t hear anything

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Andy Whiteside: alright. next topic here, implementing session launch diagnostics in Citrix dazz monitoring tech preview. So this must be a dazz related. Item Jim, I’m I’m keeping you on the spot for these, because you probably know a little more about them than Bill and I do at this point. What what is this?

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Geremy Meyers: Actually, I haven’t dug into this one just yet, but I know that between this and I think there’s another feature on the Codex side. But you know, one of the challenges we’ve always had

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Geremy Meyers: has been, you know you get that error that says, you know, session didn’t launch. And then we’re up to trying to figure out what that exactly meant.

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Geremy Meyers: it sounds like we’re giving the Administrator a little bit more insight into what caused that launch failure than just error code 1,009, or I can’t remember what it is. It was, you know, 1011, or something like that.

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Bill Sutton:  and then it it probably will redirect you out to some documentation, or what the issue might be to resolve. So I’ve seen this. have you seen it? Yeah, I’ve seen it recently, and what it, what it, what it did was the user. You know, they would get the error and then be a copy. It was shown air code. Actually, it was like a grid, and then they would allow them to copy it to their clipboard, and they could send it to

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Bill Sutton: to us, and we were working on a project, and the customer was seeing issues. So they sent it to us, and we could plug it into

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Bill Sutton: the Monitor console, and it will give us a complete history of that session. So it’s it kind of links that situation to an actual session and provide some additional detail that then we could go off and use this to to troubleshoot. And actually some of the error codes actually link to

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Bill Sutton: articles that can help help us work with the customer to get things resolved. So it was helpful. you know a lot of the articles at the time. They weren’t. They weren’t out there yet, but at least getting the history was a good source of information to start the troubleshooting effort.

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Andy Whiteside: So so the end user gets a dump of some type. You take that and stick it into this

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Bill Sutton: service in the Monitor. You just go into the Monitor, and you can look it up in in Citrix

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Bill Sutton: das Monitor, which is what we used to call on premises. Director. basically just go in and drop that code in there, and it’ll show you the history of that session.

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Bill Sutton: and the failures that occurred from an administrative perspective and not a this is not an end user looking at this, of course. and and you can use that to help link to articles, or I think some of them eventually are gonna have steps to help you resolve it. Now, I don’t know when we get the 1,001 or the to 1030. Or what have you errors over time? I’m sure that the information will be a lot more helpful than obviously it has been in the past.

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Geremy Meyers: Yeah. So I I just popped into monitor real quick. And so normally, if you’re a help desk user. Or if you’re trying to troubleshoot a session, you know, would normally go in. You can do it. You can click, search and you can look up a user that sort of thing. Now there is an option to search for a transaction. And so if you fill in that transaction, Id. From the from the end user. It sounds like you can get a pretty pretty good detail of what that looks like.

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Geremy Meyers: I haven’t. I haven’t tried this yet. I kind of want to break it so I can get a transaction I didn’t work with

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Andy Whiteside: in my current role. I never get a chance to that, plus. I usually click it once it fails, and if it does fail, I just click it again, and it works I could see where it would be super powerful.

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Andy Whiteside: All right. reduce costs with vda Reclamation service. Tech preview.

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Andy Whiteside: All right, Jeremy, what is this Reclamation service? Oh, let me get back to the let me get back to the block. But let me get out of monitor here, leveraging unused virtual resources, huge capability for organizations working to reduce cloud spin.

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Geremy Meyers: so it sounds like back in the day as in before this came out. trying to identify vms running in a cloud specifically that go unused. there’s a way to identify them. you could script this But now there’s a way to automatically tag these.

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Geremy Meyers: Then you probably want to script, or at least go in and look for these tag resources and figure out what’s not being used. And

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Geremy Meyers: and and maybe we’re turn those vms off.

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Geremy Meyers: So, for instance. this actually takes you out to a different blog post that walks you through.

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Geremy Meyers: exactly what this looks like. But you include a tag, maybe call it a an unus Vdi tag and go release them. So let’s just say you’ve got users who have vdi that they haven’t logged in for a while. I get this every so often. You know it, Citrix, where

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Geremy Meyers: you know, folks have their machines that are are let back, and they go back into the pool because they haven’t used them in a while.

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Geremy Meyers: Yeah, not me. I’ve got a lot of things I need to get to internally. But

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Andy Whiteside: so, Bill, you see, our customers needing this

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Bill Sutton: very large ones. Yes, smaller ones. Probably not. But definitely. The you know, the north 1,000 machines, maybe a little bit less than that and

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Bill Sutton: and more. you. You can’t really manage those individually at that level at that scale, maybe even low, smaller than that. So this would definitely help those folks to be able to identify machines that aren’t being used.

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Bill Sutton: And if they’re especially if they’re running or consuming storage and a hyper scalar.

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Bill Sutton: Get them out of there because you’re paying for that stuff, you know. I I I’m willing to bet that

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Geremy Meyers: You probably don’t know you need it until you need it. And so I mean, here’s something that you’ve got machines sitting out there that you probably don’t even know that no one are using So basically go out and say, Hey, if this hasn’t been touched in the last 30 days.

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Bill Sutton: you know this tag it? Yeah.

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Geremy Meyers: Now, is this a daz or C bad thing

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Geremy Meyers: It could be both here. Yeah, I don’t see why not.

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Andy Whiteside: Yeah. I mean, I personally adds integrity, I have a non persistent virtual desktop. I use a lot, and then I had a persistent one for a while, and I didn’t use it for a while. I was like, I wonder if they know I don’t use this anymore?

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Geremy Meyers: And this would. That’d be a great example of something.

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Andy Whiteside: Yeah.

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Andy Whiteside: well, guys, we’re at the end of this section. This is probably going to be a multi-part podcast the next topic or next section. It’s called delivering workload and device flexibility and let me scan through it. Yeah, it’s pretty long. I think we’ll wrap up with this one. we’ll we’ll get tied back and we’ll we’ll knock this out over the next couple of weeks.

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Geremy Meyers: Yeah, the next few sessions are. The next session should be pretty good. We’ve got some pieces around Google. The marketplace aws! Some azure stuff, and even the I don’t know we hit on. It’s cloud clusters a few weeks back, but you know we touch on that as well. So should be good.

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Andy Whiteside: Yeah, I think for me, this just takes

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Andy Whiteside: the evidence that Citrix is continuing to invest in the solutions. And

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Andy Whiteside: from a technology perspective, huge hit start on everybody else in the industry. And then there’s no, there’s no slowing down. There’s gonna be more and more that keeps coming.

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Geremy Meyers: Yeah, the pace has been pretty quick. You know. What’s interesting is, it hasn’t necessarily been like, Oh, my gosh! There’s this brand new whoppy do. It’s just you see, the evolution, the feedback from customers around. You know, we really need this.

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Geremy Meyers: you know these small things for sure. So you see, some adjustments around just being able to tag machines that are being used. I mean, that’s a big deal, even though it’s it feels like a small feature to just the update service. And you know, Pbs, using Mcs provision target devices for Pvs, like, it’s a big deal. But

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Geremy Meyers: yeah, there’s just a lot of nuance here that is really, really interesting to see. And it’s coming up pretty quick. Actually.

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Geremy Meyers: I mean, listen. I tell my team all the time that I’m one of the biggest chiefs out there, like, I will take a good idea and just expand on it. So

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Bill Sutton: I mean, that’s just how the industry works. You see what it’s kind of good for the goose right there. A lot of the the development, you see, and and the newer players are coming from things that Citrix is done over the years, and others, so you know, turn about fair play right?

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Andy Whiteside: Well, it’s funny for me, because I go to conferences, and I’ll have somebody talk about another player in the space doing something like we didn’t even do that for 20 years. I don’t know that was in. Have you ever done this with Sit? And I’ve never used Citrix. Well, no wonder you have no idea that this stuff’s been doable for 20 years or 10 years.

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Andy Whiteside: All right, guys. Well, thanks. Glad to be back. And we’ll knock these out over the next couple of weeks.

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Geremy Meyers: Excellent thanks, Bill. Thanks, Andy.