Services gérés

Services gérés Microsoft

Améliorer votre écosystème Microsoft grâce à des services gérés de premier ordre

Unlock the Full Potential of Your Microsoft Solutions with Expert Managed Services

Maximize your Microsoft ecosystem’s performance and reliability with our comprehensive managed services. From Azure to 365, our team offers unparalleled expertise, ensuring your Microsoft solutions are optimized, secure, and aligned with your business goals. Let us empower your digital transformation with our dedicated support.

Tailored Microsoft Managed Services for Every Need

Our managed services encompass a wide range of Microsoft technologies, offering everything from remote monitoring to advanced security assessments. Designed to cater to businesses of all sizes, our services ensure that your Microsoft environment is always up-to-date, secure, and driving value for your organization.

Pro Pro Plus Ultime Sur mesure
Couverture à distance 24x7x365

Your Microsoft ecosystem is always under watch, ensuring continuous operation and swift response to issues anytime.

Surveillance proactive de la solution NOC et soins préventifs

Ahead of the curve in monitoring and maintenance, we keep your Microsoft services running smoothly, reducing downtime risks.

Gestion, administration et maintenance 

Comprehensive handling of your Microsoft environment, from daily administration to strategic maintenance planning.

Tableaux de bord et rapports personnalisés

Tailored insights into your Microsoft solutions, providing clarity on performance, usage, and optimization opportunities.

Maintenance des appareils, mise à jour de l'inventaire, optimisations

Ensuring your devices are always up to date, optimized for performance, and fully compatible with Microsoft ecosystems.

Patchs de l'environnement de la solution et mises à jour de sécurité 

Keeping your Microsoft services secure and efficient with the latest patches and updates applied as needed.

Tarification fixe et basée sur les résultats

Transparent and predictable costing models based on outcomes, ensuring you get value from your Microsoft investments.

Assistance par téléphone et par courrier électronique 

Direct access to Microsoft experts for any queries or issues, providing peace of mind and swift problem resolution.

Support du portail CSM de ServiceNow

Expert assistance with integrating Microsoft services into ServiceNow, enhancing service management capabilities.

Support de chat pour Slack et Teams

Immediate support through your preferred communication platforms for any Microsoft-related inquiries or issues.

Accords de niveau de service (SLA)

Guaranteed response times and resolution benchmarks, ensuring your Microsoft services meet your business needs.

Gestion des situations critiques 

Rapid mobilization in response to critical issues, minimizing impact on your operations and restoring normalcy quickly.

Bilans de santé

Regular assessments to ensure your Microsoft environments are healthy, secure, and performing optimally.

Environnement et examens opérationnels

Periodic reviews to align your Microsoft solutions with evolving business requirements and best practices.

Orientations en matière de conseil et d'autorisation

Expert advice on optimizing your Microsoft licensing structure to ensure cost-efficiency and compliance.

Microsoft 365 Services

Full support for your Microsoft 365 suite, from deployment to user training and ongoing management.

Microsoft Azure IaaS Services

Leveraging the power of Azure to build and manage your infrastructure with expertise and efficiency.

Microsoft Azure Virtual Desktop / FSLogix

Optimized virtual desktop experiences through Azure, ensuring secure, flexible, and reliable access to your applications.

Microsoft OS/IAM Active Directory/AAD/AAA 

Robust management of your identity and access solutions, ensuring security and seamless user experiences.

Server and Hypervisor Management (HV/VMware/Azure/AWS/AHV/Citrix HV)

Comprehensive management of your server environment across various platforms, including Azure, AWS, VMware, and more.

Gestion des serveurs Windows (en dehors de Citrix)

Dedicated support for managing Windows Server environments, ensuring stability, security, and performance.

Gestion des points finaux 

Efficient management of all end-user devices, ensuring they are secure, updated, and aligned with company policies.

Services d'emballage des applications 

Streamlining the deployment of applications across your Microsoft environment for consistency and reliability.

Gestionnaire de compte technique désigné (TAM)

A dedicated expert focused on maximizing the value and performance of your Microsoft solutions.

Responsable de la réussite des clients (CSM)

Your advocate to ensure you achieve your desired outcomes with Microsoft services, enhancing satisfaction and ROI.

Ingénieur système principal assigné L3

High-level technical expertise for advanced configuration, troubleshooting, and optimization of your Microsoft infrastructure.

Ingénieur système secondaire assigné L3

Additional engineering support, providing depth and resilience to the management of your Microsoft environment.

Ressources d'ingénierie des systèmes mis en commun 

Access to a broad pool of engineering talent for scalable support across your Microsoft services and projects.

Examens mensuels de l'environnement, de la santé et des opérations

Regular, detailed assessments to ensure your Microsoft infrastructure supports your business effectively and efficiently.

Assistance au déploiement et à la migration 

Expert support for smooth transitions, whether deploying new solutions or migrating existing services within the Microsoft ecosystem.

Planification de la sauvegarde et de la reprise après sinistre

Comprehensive strategies to protect your data and ensure business continuity across your Microsoft services.

Formation et éducation des utilisateurs

Empowering your team with the knowledge and skills to leverage Microsoft technologies effectively.

Service Desk Integraion (SNOW)

Seamless integration with service management platforms for efficient issue tracking and resolution.

Évaluations de sécurité

In-depth evaluations to identify and mitigate risks across your Microsoft environment, ensuring robust security posture.

Renforcement du personnel sur place et à distance

Flexible resourcing options to bolster your team with Microsoft expertise, whenever and wherever needed.

Soutien sur place

When remote support isn’t enough, our specialists are ready to assist on-site for your Microsoft solutions.

Intégrations personnalisées

Tailored solutions to ensure seamless interaction between your Microsoft services and other business applications.

Apportez votre propre licence

Flexibility to utilize your existing Microsoft licenses with our managed services, optimizing your investment.

Seamless Microsoft Solutions Management

Discover the breadth of our Microsoft managed services, focusing on proactive strategies, comprehensive lifecycle management, and custom solutions. Our approach is to not only address immediate needs but to also anticipate future challenges, ensuring your Microsoft infrastructure supports your evolving business requirements.

Couverture à distance 24x7x365

Enjoy peace of mind with our around-the-clock support, ensuring your Microsoft systems are always running smoothly.

Custom Integration and Reporting

Gain valuable insights and enhance functionality with custom integrations and detailed reporting tailored to your business needs.

Sécurité et conformité

Keep your Microsoft environment secure against emerging threats with our continuous security updates and compliance management.

Déclarations de travail

Nos énoncés de travail décrivent les tâches spécifiques, les échéances et les produits livrables associés à chaque engagement de projet, garantissant une compréhension claire de la portée et de l'échéancier du projet. Grâce à son engagement en matière de sécurité et à son expertise dans la création d'espaces de travail numériques personnalisés pour les équipes, XenTegra est le partenaire idéal pour vous aider à rationaliser vos systèmes informatiques et à augmenter votre productivité. Faites confiance à notre équipe expérimentée pour vous aider à choisir la plateforme d'espace de travail adaptée à vos besoins, et simplifiez votre façon de travailler avec une solution personnalisée de XenTegra.

Transform Your Microsoft Experience

Contact us to explore how our managed services can elevate your Microsoft infrastructure to the next level. Complete the form below to start a conversation about your Microsoft management needs.

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