55: AI and Jurassic Park: Just Because You Can… Should You?

अप्रैल 30, 2026

What can Jurassic Park teach us about AI?

More than you think.

In Episode 55 of ServiceNow के साथ समन्वयन, Fred Reynolds and Kristin McDonald break down one of the biggest challenges organizations face today: not whether they can implement AI, but whether they should.

From “human in the loop” to “human at the helm,” this conversation dives into how AI should actually be used in real-world environments, especially within ServiceNow. The team explores why governance matters more than ever, how AI can reinforce bias if left unchecked, and what it really takes to implement AI responsibly.

What you’ll learn:

•  Why AI is a governance problem, not just a technology problem 
•  The difference between “human in the loop” vs. “human at the helm” 
•  How to balance automation with human decision-making 
•  Why explainability and auditability are critical before scaling AI 
•  What organizations are getting wrong about AI adoption today 

Plus, a preview of what to expect at ServiceNow Knowledge 2026 and how XenTegra is helping clients turn AI into real outcomes, not just hype.

🎧 Listen in and rethink how your organization approaches AI.