सहायता सेवाएँ

फोर्टिनेट समर्थन

मिशन-क्रिटिकल नेटवर्क के लिए उन्नत सुरक्षा सहायता

Expert Fortinet Support Services

XenTegra’s Fortinet Support Services deliver expert-level guidance, proactive monitoring, and rapid response to ensure your Fortinet environment is optimized, secure, and resilient. Backed by Fortinet-certified professionals, we support everything from FortiGate firewalls and FortiSwitch to FortiManager and Secure SD-WAN—tailored to your business.

Why Choose XenTegra for Fortinet Support?

You need more than basic support—you need a security-focused partner that can respond quickly and resolve issues before they become threats.

Certified Fortinet Professionals On-Demand

Access top-tier Fortinet-certified engineers experienced with FortiGate, FortiManager, FortiAnalyzer, Secure SD-WAN, and more.

Customizable, Scalable Support Plans

Choose from Pro, ProPlus, Ultimate, or Custom support options that align with your business size, infrastructure complexity, and security compliance requirements.

Security-First, Strategy-Driven Approach

Go beyond reactive troubleshooting with strategic insights, configuration reviews, health and security assessments, and performance optimization.

Customized Fortinet Support Plans

At XenTegra, we understand the importance of tailored security solutions. Our range of Fortinet support plans, from Pro to Custom, is designed to meet the specific security demands of your business. Each option provides targeted support for your Fortinet infrastructure, ensuring it operates flawlessly and securely.

प्रो प्रोप्लस अंतिम रिवाज़
24x7x365 कवरेज

Ensure your operations are consistently supported with our dedicated 24x7x365 coverage, providing peace of mind and constant access to assistance.

रिमोट सॉल्यूशन आधारित सहायता

Leverage expert remote solutions to swiftly address and resolve your technical challenges, ensuring minimal disruption to your business operations.

लचीली रिटेनर आधारित मूल्य निर्धारण

Adapt to the dynamic needs of your business with our flexible retainer-based pricing, offering tailored support solutions that grow with you.

निश्चित मूल्य निर्धारण और असीमित मामले 

Enjoy the simplicity and predictability of fixed pricing combined with unlimited case support, ensuring your business needs are always met without unexpected costs.

फ़ोन और ईमेल सहायता 

Gain direct and immediate access to our support team via phone and email for prompt resolution of your inquiries and issues.

ServiceNow CSM पोर्टल समर्थन

Streamline your customer service experience with specialized support through the ServiceNow CSM portal, enhancing efficiency and responsiveness.

स्लैक और टीम्स चैट सपोर्ट

Facilitate quick and easy communication with our support team through Slack and Microsoft Teams, ensuring collaborative and efficient problem-solving.

सेवा स्तर समझौते (एसएलए)

Benefit from clear and measurable Service Level Agreements (SLAs), ensuring your support needs are met with timely and effective responses.

Fortinet Fortigate

Secure your network with comprehensive support for Fortinet Fortigate, delivering top-tier security solutions tailored to your business needs.

Fortinet Fortiswtich

Optimize your network infrastructure with dedicated support for Fortinet Fortiswitch, enhancing connectivity and performance across your organization.

Fortinet Secure SD-WAN

Transform your network with Fortinet Secure SD-WAN support, providing a secure, high-performance WAN architecture for modern enterprises.

Fortinet FortiAP

Ensure robust wireless network coverage with support for Fortinet FortiAP, delivering secure and scalable Wi-Fi solutions.

Fortinet FortiManager

Simplify network operations with Fortinet FortiManager support, streamlining management, and administration of your Fortinet security infrastructure.

Fortinet FortiAnalyzer

Gain deep insights into your network security with support for Fortinet FortiAnalyzer, offering comprehensive data analysis and reporting capabilities.

मल्टी-प्लेटफ़ॉर्म और वेंडर-न्यूट्रल सपोर्ट 

Receive unbiased support across multiple platforms and vendors, ensuring optimal performance and interoperability for your IT environment.

Sev 1 के लिए मूल कारण विश्लेषण

Identify and address the root causes of critical incidents with our in-depth analysis, reducing the risk of future disruptions.

निर्धारित पैच और अपडेट सहायता 

Keep your systems secure and up-to-date with scheduled patch and update assistance, minimizing vulnerabilities and maintaining operational efficiency.

नियुक्त तकनीकी खाता प्रबंधक

Benefit from personalized support and strategic guidance with an assigned Technical Account Manager, focused on your unique business needs.

Sev 1 के लिए गंभीर स्थिति प्रबंधन

Navigate critical incidents with our expert management, ensuring rapid response and resolution to minimize impact on your business.

पर्यावरण एवं परिचालन समीक्षाएँ

Optimize your IT environment with comprehensive reviews, identifying areas for improvement and ensuring efficient operation.

नियुक्त ग्राहक सफलता प्रबंधक

Achieve your business objectives with the support of an Assigned Customer Success Manager, dedicated to your long-term success and satisfaction.

निवारक देखभाल के साथ दूरस्थ निगरानी

Prevent issues before they arise with our remote monitoring and preventative care services, ensuring the stability and health of your IT infrastructure.

व्यापक लाइसेंसिंग मार्गदर्शन

Navigate the complexities of software licensing with our comprehensive guidance, ensuring compliance and cost-effectiveness for your business.

सक्रिय अंतिम उपयोगकर्ता प्रदर्शन निगरानी और विश्लेषण

Improve end-user experience with proactive performance monitoring and analytics, identifying and addressing issues before they impact productivity.

प्रवासन सहायता 

Ensure smooth and successful system migrations with our expert assistance, minimizing downtime and disruption to your business operations.

कॉन्फ़िगरेशन समीक्षाएँ

Maximize system performance and security with detailed configuration reviews, tailored to meet the specific needs of your business.

सर्विस डेस्क इंटीग्रेशन (SNOW)

Enhance your service desk capabilities with our integration support for ServiceNow, improving efficiency and user satisfaction.

स्वास्थ्य आकलन 

Maintain optimal system health with our comprehensive assessments, identifying and addressing potential issues before they become problems.

सुरक्षा आकलन

Protect your business from threats with thorough security assessments, identifying vulnerabilities and enhancing your security posture.

बैकअप और आपदा रिकवरी योजना

Ensure business continuity with our backup and disaster recovery planning services, preparing your business for any eventuality.

उपयोगकर्ता प्रशिक्षण और शिक्षा

Empower your users with our training and education services, enhancing their skills and enabling effective use of your IT resources.

ऑन-साइट सहायता

Receive personalized assistance with our on-site support services, ensuring immediate and effective resolution of your IT challenges

शुरू हो जाओ

Ready to Secure Your Network with Expert Fortinet Support?

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Fill out the form to speak with a XenTegra Fortinet support expert. Let’s discuss your current infrastructure, assess gaps, and build a support plan that helps you maximize protection, performance, and peace of mind.

मेसेज भेजें

यह फ़ील्ड सत्यापन उद्देश्यों के लिए है और इसे अपरिवर्तित छोड़ दिया जाना चाहिए।
नाम(आवश्यक)
कार्य ईमेल(आवश्यक)

पूछे जाने वाले प्रश्न

We provide full support for FortiGate, FortiSwitch, FortiAP, FortiManager, FortiAnalyzer, Secure SD-WAN, and Fortinet’s entire Security Fabric ecosystem.

All plans include 24x7x365 support, proactive monitoring, patch and update assistance, performance optimization, and SLA-backed response times. Advanced plans add on-site support, strategic reviews, and disaster recovery planning.

Absolutely. We provide end-to-end deployment support, migration planning, configuration audits, and security assessments for new and existing environments.

गहरे जाना

We don’t just respond to problems—we prevent them. XenTegra delivers reliable, proactive, and strategic Fortinet support to keep your infrastructure secure and agile.

  • Statements of Work (SOWs) define scope, deliverables, and expectations.

  • Dedicated Technical Account Manager (TAM) and Customer Success Manager (CSM) for relationship continuity.

  • Fortinet support integrated with ServiceNow and real-time messaging tools like Slack and Teams.

  • Services include environment reviews, proactive monitoring, compliance support, user training, and more.

  • On-site support available globally for advanced deployments and high-priority escalations.

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