Réductions pour la formation

ServiceNow Platform & Workflow Training

Build, manage, and scale ServiceNow with expert-led training across IT, security, HR, asset management, and enterprise workflows.

Learn ServiceNow the Right Way From Day One

ServiceNow training helps technical and business teams confidently implement, manage, and expand the Now Platform. Whether you’re new to ServiceNow or looking to deepen expertise across specific workflows, our training paths cover foundational administration, advanced implementation, and role-based certifications.

XenTegra works with you to identify the right courses, delivery format, and certification path, then helps you qualify for discounted ServiceNow training delivered virtually, in person, or privately for your team.

Sign Up For ServiceNow Training

Nous restons simples.

Meet with us using the form to qualify for discounted ServiceNow training tailored to your role, goals, and environment.

Upon completing ServiceNow training, you’ll gain expertise in:

  • ServiceNow Platform Fundamentals
    Learn core platform concepts including navigation, data models, workflows, security roles, and lifecycle management.
  • Administration & Implementation
    Build skills across ServiceNow Administration, platform configuration, upgrades, licensing, and best practices for scalable deployments.
  • Application & Workflow Development
    Design and extend applications using Service Portal, scripting, automation, and low-code tools.
  • Product-Specific Mastery
    Gain hands-on experience across ITSM, ITOM, CSM, HRSD, SAM, HAM, SPM, Security Operations, GRC, and more.
  • Certification Preparation
    Align learning paths to ServiceNow certifications including CSA, CIS, CAD, and Micro-Certifications.

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Plus de détails sur cette formation

ServiceNow training spans a broad portfolio of courses designed to support individuals and teams at every stage of their ServiceNow journey. Courses are available as instructor-led training (ILT), private customized sessions, or on-demand learning aligned directly to real-world platform use and certification exams. XenTegra helps you navigate options, bundle courses, and optimize training investments.

 

ServiceNow training aligns with industry-recognized certifications, including:

  • Certified System Administrator (CSA)

  • Certified Implementation Specialist (CIS) across multiple products

  • Certified Application Developer (CAD)

  • Micro-Certifications (MC)

 

  • ServiceNow Administrators and Developers

  • IT Service Management (ITSM) teams

  • IT Operations and Infrastructure teams

  • Security, Risk, and Compliance professionals

  • Asset Management and Portfolio teams

  • HR, Customer Service, and Field Service teams

  • Project managers and platform owners

  • Organizations onboarding or expanding ServiceNow

  • Platform & Development

    • ServiceNow Administration Fundamentals

    • Advanced Administration

    • Platform Implementation

    • Application Development Fundamentals

    • Service Portal Fundamentals

    • Scripting in ServiceNow

    • Platform Owner enablement

    IT Service & Operations Management

    • Gestion des services informatiques (ITSM)

    • CMDB & Discovery

    • Gestion des opérations informatiques (ITOM)

    • Platform Analytics

    Security Operations & GRC

    • Security Operations Fundamentals

    • Security Incident Response (SIR)

    • Vulnerability Response

    • Integrated Risk Management (IRM)

    • Third-Party Risk Management (TPRM)

    Asset, Portfolio & Enterprise Workflows

    • Hardware Asset Management (HAM)

    • Software Asset Management (SAM)

    • Gestion stratégique de portefeuille (SPM)

    Business Workflows

    • Gestion du service à la clientèle (CSM)

    • Human Resources Service Delivery (HRSD)

    • Gestion des services sur le terrain (FSM)

  • Public Instructor-Led Training
    Live virtual or classroom sessions led by ServiceNow-certified instructors.

  • Private Instructor-Led Training
    Dedicated sessions for your organization with tailored content and scheduling.

  • On-Demand Learning
    Self-paced access to ServiceNow University courses, labs, and simulations.

Règles et règlements
Les règles standard s'appliquent. Voir tous les articles règles et règlements au bas de la page.

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