100: The Citrix Session: Citrix Virtual Apps and Desktops: Looking back on 2021 and ahead at 2022

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Andy Whiteside: Hello everyone, welcome to episode 100 of the citrix session i’m your host Andy whiteside bill Sutton is with me bill we’re at we may triple digits.

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Bill Sutton: We may triple digits I know who re popcorn or something.

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Bill Sutton: valentine’s day, no less.

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Andy Whiteside: valentine’s day may triple digits took us a while we started January ish of last year, maybe December, so it takes about a year and a month or so that mask every two years yeah that math doesn’t add up gotta be at least two years.

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Bill Sutton: Now it’s been at least two years yeah.

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Andy Whiteside: Well it’s good i’m still excited about doing it we pick new topics every week and you know we got a pretty good listener base we’re hoping to grow that as we continue to market what we’re doing over here is integrity and hopefully we’re creating a.

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Andy Whiteside: Creating a.

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Andy Whiteside: Look, for the word archive of good content for people to go back and listen to later, I know I refer customers this stuff all the time I don’t know they listen, but I definitely refer them to it and say hey that’s a good topic here’s your answer and I go listen to that podcast.

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Bill Sutton: yeah I do the same thing.

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Andy Whiteside: happened last week on a meeting we were we were hosting for a client yep.

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Andy Whiteside: Well okay that’s it that’s all the celebrate we’re doing now we’re moving on to the topic for today ready.

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Bill Sutton: yeah i’m ready.

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Andy Whiteside: Well, on that note heather tat over at citrix put out a blog on January 25 so a month ago well half a month ago.

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Andy Whiteside: And it was a looking back kind of blog so the title of it citrix virtual Apps and desktops just in general, you know it’s both the service and the.

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Andy Whiteside: premises solution, looking back on 2021 and 2022 to talk about you know what they accomplished in 2021 and 2020 that’s The key to this right is.

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Andy Whiteside: I think it’s it’s we used to have this.

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Andy Whiteside: development cycle and then we had iterative development.

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Andy Whiteside: And now we just have constant development, especially the as a service stuff.

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Bill Sutton: yeah the as a service stuff it just they roll it out as it goes along so it’s constant like you said just like it just like a bad everything else cloud right.

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Andy Whiteside: Well yeah as part of the idea, as long as it doesn’t break.

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Andy Whiteside: and occasionally it does and i’m not saying citrix per se, but everything breaks it’s all human and I got a secret for you it’s all human beings do all this.

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Andy Whiteside: Right at least for now well, maybe not all but a lot of its human beings.

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Andy Whiteside: I don’t know about you, but i’ve got faults.

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Bill Sutton: Well, absolutely we all did.

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Andy Whiteside: Lots of faults all right well let’s start with talking about what heather talks about here, as in the past that they didn’t 2021 and the first one.

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Andy Whiteside: You know, probably most important minus security, I think, Sir security today is the most important but happy users and talking about what citrix did in 21 around.

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Andy Whiteside: Improving the user experience by evolving the hdmi concepts which includes you know redirection and protocol, and you know all kinds of things bill what’s this first one.

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Bill Sutton: Covering that they did it to your point it’s all about really the end user experience, and this is about the enhancements they made to hdfs in 2021 which, of which they were many you know the hdfs forms the kind of the the overarching.

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Bill Sutton: concept for the ICA protocol and overarching features feature set for the ice and protocol which underlies everything that hdfs does.

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Bill Sutton: Basically, they they in this in this article, they talked about improving audio redirection and playback with he X adaptive audio.

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Bill Sutton: optimizing throughput with adaptive throughput and, of course, that kind of encompasses the edt and then also.

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Bill Sutton: they’ve made some pretty good improvements which i’ve actually seen on a couple of projects we’ve done for 3D related workloads.

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Bill Sutton: Improving frame rate delivery, which is really made a made a positive impact on some of these larger you know beefy graphical type Apps.

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Bill Sutton: And then the last thing was a really significantly increase the frames per second for 4k monitors I haven’t had any experience with 4k monitors in citrix yet, but apparently they really improved it in decrease the bandwidth requirements lots of lots of stuff.

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Andy Whiteside: That the the real overarching message, there is trying to make a virtually a virtual machine access over remote eating protocols and magic look and feel as close to a high in local machine as possible.

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Bill Sutton: Yes, closing the gap between what we see on a physical regular fully provisioned endpoint versus promoting Protocol into a virtual desktop running in the data Center or the cloud.

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Andy Whiteside: And, and for those listening, the gap will never be closed.

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Andy Whiteside: But it will be to the point where it’s more than acceptable to get the job done i’ll give you a brief example this morning.

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Andy Whiteside: As integrity founded a nonprofit that is a technology firm that works with other nonprofits.

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Andy Whiteside: I was at their office this morning and I had to do a couple of meetings and before that I was actually streaming some audio listening to music.

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Andy Whiteside: And I did it in the virtual desktop and I did it intentionally that way without knowing Leslie I did it without knowing, and when I realized, I was doing it that way, I didn’t care because it works great.

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Bill Sutton: yeah works great absolutely i’ve run i’ve run meetings from my virtual desktop like this.

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Bill Sutton: Without any issues, the audio and video.

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Andy Whiteside: go well let’s talk us get technical for our listeners a little bit did you was it redirected was it offloaded to the local machine or was it done in the virtual desktop and just so fast that you didn’t know.

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Bill Sutton: It was offloaded.

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Andy Whiteside: uploaded right that’s the that’s the last great barrier that until we change the speed of light we’re probably going to have to offload.

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C'est vrai.

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Andy Whiteside: All right next one is accelerate your cloud transformation with PBS for azure hmm.

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Andy Whiteside: This will matter to you.

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Bill Sutton: I I haven’t done this yet i’ve been thinking about you know standing up a PDF server in my my lab as your tenant but.

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Bill Sutton: You know a lot of folks, especially in large organizations really stick by PBS you know mcs is is not doesn’t require the network component doesn’t require a separate server.

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Bill Sutton: You know it’s it’s it’s arguably simpler, but a lot of folks have been doing PBS for years, like the the ease of being able to roll back and roll forward very quickly.

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Bill Sutton: Just by flipping flipping a setting on the V disk and that that’s definitely a much quicker roll back and roll forward than you would get with mcs so that that’s one of the reasons, a lot of folks like this and frankly it’s just the there are a lot of.

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Bill Sutton: admins out there that have just grown up on PBS and want to continue using the cloud, and this enables that yeah and azure I should say.

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Andy Whiteside: You know I I kind of quit PBS know, five years ago for mcs However, the legacy of it, the ability to take it in the Multi clouds including your own private data Center and maybe colo data Center.

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Andy Whiteside: The ability to rely on that technology it, it makes about as much sense, as ever, or, as it did in the beginning, because it’s solving the same challenges it’s all in the beginning.

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Bill Sutton: It is it absolutely is, and you know it just much simpler from a rollback roll forward perspective I think that’s what really folks like.

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Bill Sutton: On the ability, the ability to easily move the workloads from you know one location on Prem into the cloud, or vice versa, just simply by copying of the desk and importing it.

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Andy Whiteside: yeah and who knows potentially in these modern day I as solutions, you may actually control, some are most of your network layer in that fight between the the PBS admin and the network administrator plus it’s all just probably fast, as all get out.

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Andy Whiteside: yeah has.

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Andy Whiteside: Really really changed the game.

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Bill Sutton: yeah we were doing a project for a customer right now now it’s not it’s not a cloud customer it’s an on Prem customer that are we’re we’re doing PBS in a hyper converged environment and.

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Bill Sutton: You know my consultants are doing it and they’re there, of course, very up to up to speed on PBS but it’s kind of funny when we are having conversations because.

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Bill Sutton: I haven’t touched PBS probably in four or five years you know being out of the day to day and we didn’t do much of it even four years ago, as much of it.

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Bill Sutton: But it still has its strong proponents it still makes sense and a lot of cases but it’s amazing, you know that they’ve come this far with it and enabled it for cloud because.

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Bill Sutton: I really didn’t know that that was ever going to happen be honest with you.

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Andy Whiteside: But I love that it creates a Ignacio hyper scale or image management solution.

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Andy Whiteside: that’s pretty powerful really.

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Bill Sutton: It is.

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Andy Whiteside: A okay um the next one on the list for 2021 things that got it got done resiliency around service continuity, I know this has come a long way from the early days of citrix as a service, give us give us the highlights of this one.

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Bill Sutton: yeah there’s a video here that probably explains it better than I could but i’ll give it a shot, this is essentially.

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Bill Sutton: enabling the endpoint that is your your let’s just use a windows PC running the full workspace APP.

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Bill Sutton: Essentially, what it does is when you log in it caches tokens for your Apps and desktops so that, if the control plane, the cloud control plane goes away, and you have a direct network connection.

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Bill Sutton: to your workload, it will automatically it will allow you to launch into the cloud is so and so to speak, down.

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Bill Sutton: They also extend to this to this was available only for the workspace APP the full windows and Linux workspace APP but they’ve now extended it to the chrome and edge browsers with an ad in.

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Bill Sutton: You have to have certain versions of the workspace APP for it to work properly, still have to have the workspace APP installed.

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Bill Sutton: But for those users, that are used to using the web, they can get the same functionality with this add in, but it is a little does require a little bit of massaging, so to speak, to get it to work right with a web at in.

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Andy Whiteside: So if the workspace service, the back end database, if you will, is down, I still know how to get to where I got to last time and it’ll take me he’ll try to take me there.

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Bill Sutton: Yes, if you open up the workspace APP and in an outage situation that will actually tell you you’re operating an outage mode.

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Bill Sutton: And then you but you don’t really need to do anything special you click on your APP if you’re running the full workspace APP you click on your APP and as long as you have a network, you have network connectivity to the vda, which is the.

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Bill Sutton: server or desktop where your workload resides it will connect you there too.

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Andy Whiteside: Now, what if I don’t am I going to get routed through the cloud connector somehow and still make it then.

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Bill Sutton: You can, but only if that if that cloud connectors up properly, can you get there that way it’s really desire or, if you have rendezvous enabled that’s another possibility, you can still get there through the cloud connector but but that’s not ideal.

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Andy Whiteside: This is, I mean it’s enlightening for me, we have our we have our some of our technical guys run our customer success calls now and.

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Andy Whiteside: One of them was scoping out something for a client, the other day, and he talked about the cloud connectors basically twiddling their thumbs all day long until you get into this scenario and all sudden they better be ready to do some work.

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Bill Sutton: that’s right.

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Andy Whiteside: That was it was great I got to learn and that’s you know that’s where we’re at, and all this i’m learning from these podcasts i’m learning from listening my own team talk it’s it’s a it’s great to be the old guy.

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Andy Whiteside: All right next one says a simplified upgrades with vda upgrade service I haven’t experienced or I don’t get the experience as much anymore at all, but yes, this is definitely something that was a long time coming.

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Bill Sutton: yeah This is just something like you said that can upgrade the vda automatically automatically maybe.

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Bill Sutton: So that you don’t have to go worry about thinking, the image out, you know, taking it out, putting it in maintenance mode if you’re doing PBS or creating a new snapshot and upgrading and it can do it on the fly.

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Bill Sutton: On automatic updates of the vda, but it does depend on the machine catalog type I haven’t really delved into this, this is still in preview but I haven’t delved into this personally myself to see the ins and outs of it.

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Andy Whiteside: yeah no I don’t know for a lot of admins that they want it to auto update but knowing that he could, if you want it to is is valuable.

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Andy Whiteside: yeah so the next one also says preview, and this is streamline image management with image portability, you and I just talked about a minute ago doing that somewhat manually by moving that that virtual image around within the PBS farms insights what is the portability service about.

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Bill Sutton: yeah it’s really about like you said images across hybrid multi cloud deployments so you can move your you can move your image like if you’ve got it on Prem and you want to move the image to azure or aws.

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Bill Sutton: You rather than just copying it up there you run the portability service and it essentially.

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Bill Sutton: it’s almost like you remember the the the old days, I guess, where you might have to convert an image from vmware to Zen server or probably more likely the other way around, or from you know Zen server to new tonics or some hv something like that.

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Bill Sutton: Just kind of automate that process from on Prem environments to the cloud again it’s in preview I haven’t, this is a one you have to sign up for I haven’t actually tested it.

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Bill Sutton: But i’m familiar with one of the people that helped.

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Bill Sutton: Put it together.

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Bill Sutton: And he’s talked a lot about how it it really makes it simpler to move your workloads from on Prem into the cloud.

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Andy Whiteside: So I find this one really interesting because the competitors on the vmware side they’ve got the ability they’ve got the benefit of having the vmware.

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Andy Whiteside: platform on premises in co located in clouds hyper steelers as a native hypervisor.

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Andy Whiteside: citrix having the ability to do this and taking on the task of doing it native for the hyper scale lawyers that’s their way to overcome overcome this disadvantage and possibly make that need to keep the hypervisor as a consistent across the different platforms make that go away.

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Bill Sutton: Exactly that’s that’s really what it’s part of what it’s designed to do.

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Andy Whiteside: And the reality is we’re just talking software and drivers and you know basic images they’re all the same, but.

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Andy Whiteside: it’s it’s not that far fetched to say Okay, why do you have to have the same set of tires didn’t matter, what kind of car has will move in whatever tires you want them on one and i’m sorry that was an Andy ISM automotive example.

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Andy Whiteside: Support for Microsoft windows server 20 to 2022 and windows client 11.

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Bill Sutton: As pretty straightforward, obviously I actually built in my lab I built a windows 11 vda and works just fine with 2109 I had, I think I had 2112 running and it worked just fine, so this is just all about citrix supporting the latest releases of microsoft’s operating system software.

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Andy Whiteside: I thought windows 10 was the last one.

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Bill Sutton: yeah yeah then we all.

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Andy Whiteside: Until the marketing guys know needed to change the story and then all sudden it became 11.

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Bill Sutton: yeah I mean the biggest time there’s lots of new stuff under the hood the biggest thing I noticed was the start button was now in the middle of the middle of the bottom of the screen instead of the left, so that was a little different.

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Andy Whiteside: yeah they finally gave in to that ui that the other guys have been.

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Andy Whiteside: Yet other guys have been.

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Andy Whiteside: moving us towards.

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Andy Whiteside: Ah, see this next.

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Andy Whiteside: Section talks about rollout citrix managed as your for all citrix virtual APP and desktop service additions so not not the on premises, but the service additions I don’t know what this means helped me understand.

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Bill Sutton: yeah I mean this is really about creating a bank of service credits, if you will, on manage the azure they can deliver data workloads.

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Bill Sutton: Simplifying the management.

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Bill Sutton: You that i’m not all that familiar with this, because I don’t know that we’ve done it, to be honest with you but.

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Bill Sutton: This is really about spinning up things from the marketplace kind of similar to the next one as well, when we get to that.

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Bill Sutton: You can use your own consumption funds in your account balance to to offset the operating expenditures expenditures or citrix can do you for it.

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Bill Sutton: So this is kind of where you’re.

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Bill Sutton: you’re you’re spinning up or you’re you’re buying your see bad environment with a managed azure is almost like an azure subscription attached to it, and you can use those credits that you buy to fund the consumption costs.

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Bill Sutton: versus paying them as you go kind of similar to what most most folks would do if they just signed up from the azure marketplace.

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Andy Whiteside: This is kind of where tech and the business part of the business all comes together.

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Andy Whiteside: yeah it becomes part of a part of an offering I don’t know what size customer this fits but i’m sure there’s some out there, where this makes sense.

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Oui.

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Andy Whiteside: And then that gets us to the next one that’s easy to deploy of desktop as a service of desktop as a service, and I want to stop and highlight words missing their experience.

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Andy Whiteside: desktop as a service simplicity, with quick deploy but at no point in time, does it really include manage desktop as a service that’s where people like us.

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Bill Sutton: Coming right, we can say.

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Bill Sutton: That right.

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Bill Sutton: yeah, this is the quick deploy is just an easy deployment interface they call this something different before, but now it’s expanded.

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Bill Sutton: You can very quickly deploy them using the quick deploy wizard you can the customer can use their own subscription or they can leverage what we just talked about.

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Bill Sutton: The managed azure where they’re built by over the where the credits are applied or their build from consumption just makes it easier for them to spin up the desktops you quicker and easier to spin up desktops quickly.

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Bill Sutton: kind of that’s redundant, but you get the point.

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Oui.

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Andy Whiteside: So the next one, we could have used this couple years ago but it’s good here’s now enable new environments new environments to use as your active directory group based support versus having to tie back into a traditional on premises type of active directory.

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Bill Sutton: exactly that that’s yeah just using azure ad groups, you can assign your users to manage the environment, using Asia as your ad groups, rather than having to leverage your traditional on premises at users and groups makes a lot easier to manage.

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Andy Whiteside: bill, if you are a brand new customer rolling out a brand new IT shop, as your active directory all the way.

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Andy Whiteside: Yes, yeah.

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Bill Sutton: Absolutely, I mean you’re gonna really the the I think the.

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Bill Sutton: The indicator for that is going to be.

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Bill Sutton: Obviously, somebody do a brand new is going to office 365 and you’re going to you’re going to have as our ad out of the gate just for that, I mean you don’t have to have office 365 to.

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Bill Sutton: Use azure ad, but you have to have azure ad to use office 365 so most folks are going to go that direction for email and applications and.

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Bill Sutton: that’s going to get you in the azure ad family and they are they really that Microsoft has really done a lot with azure ad.

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Bill Sutton: This is one piece of course where citrix has taken what they’ve done and allows you to leverage the group memberships but.

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Bill Sutton: you’ve also got as or a hybrid join now where you can actually join workloads to azure ad as opposed to having to have a traditional domain controller to join them to there are some limitations, but they’ll over the overtime they’ll overcome them yeah.

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Andy Whiteside: You know, one of my my technical fork in the road where I could have gone more technical in my career would have been after doing as your excuse me, active directory support at Microsoft, I wonder if this move towards azure would have made my career broken i’m not sure.

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Bill Sutton: Well, one thing’s for sure changes all the time.

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Bill Sutton: yeah I mean literally all the time, every couple of days or something new, I there’s there’s a couple of YouTube channels that really go deep into this, they know guys that work for Microsoft that have created a YouTube channel.

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Bill Sutton: That he covers things every Sunday posted a video of what’s changed and it’s also it’s always got me it’s always about 2020 to 30 minutes worth of content.

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Bill Sutton: So that that shows you how quickly things change now a lot of it doesn’t affect us and the EU see Community some of its about containers and other things, but the point is it it changes fast, so I think you’d have stand your toes to keep up with it big time.

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Andy Whiteside: Well, and that’s the.

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Andy Whiteside: reality of digital transformation what you’ve heard me talk about a lot lately in a digital workspace strategy all those changes matter to us and the customers who are working with us on their digital workspace transformation.

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Bill Sutton: yeah but I mean I think like you know the customer, that you are meeting with last week I don’t know that whether or not they really.

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Bill Sutton: Well, you know a lot of a lot of folks don’t don’t necessarily get the digital transformation or not digital transformation most customers get that now, but the concept of a digital workspace.

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Bill Sutton: You know, being able to access Apps and desktops one of those Apps or desktops are virtual desktops or virtual Apps or whether they’re a SAS based Apps big have one place where you go to get to everything really boils down to.

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Andy Whiteside: yeah i’ll go as far as to say most customers don’t.

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Andy Whiteside: They don’t totally have a digital transformation strategy in place there they’re doing bits and pieces along.

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Bill Sutton: Yes, yes, absolutely.

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Andy Whiteside: yeah and I think that includes us.

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Bill Sutton: I mean we it is yeah we’re.

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Andy Whiteside: we’re digital transformation digital workspace company and and we’re struggling not not struggling we just were I guess one part of it is we’re so busy doing this for customers, we don’t we have ours, ours is happening ad hoc which isn’t the way to do it.

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Bill Sutton: yeah it’s taking a backseat to dealing with and addressing customer needs, and I think that’s I don’t think that’s uncommon frankly.

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Andy Whiteside: But for anyone listening and if you’re having meetings with me you’re going to start hearing this tell me your digital transformation strategy in you know 100 words or less.

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Andy Whiteside: And you should be able to do that, and if you can’t, then we need to help you get there and then, once you start figuring that one out, then, how are you going to access it aka digital workspace strategy.

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Andy Whiteside: You may have heard me say well actually on a call me this morning that if a customer truly just wants to use vdi to get to their digital transformation and whatever colo or data Center or cloud they they’re putting it in there’s nothing wrong with that.

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Bill Sutton: Now there’s nothing wrong with that you know, the question is whether that’s really that that’s not whether that’s really a digital transformation per se it’s part of it.

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Bill Sutton: but really it depends on how you view digital transformation in my view, digital transformation is about getting all of these paper based and and manual based processes digitized, as it were.

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Bill Sutton: I don’t know what your thoughts are but you know getting a lot of that process that we’re those workflows.

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Bill Sutton: documents and everything into more of a digital platform, so that they people have ready access to them easy access to them when they want it and so forth that’s a big part of it, but i’m sure i’m missing a lot more.

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Andy Whiteside: Well, so it depends on who you’re talking to and what phase they’re currently in the first phase of that was getting the manual stuff that’s done without technology into technology.

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Andy Whiteside: Right and then for a lot of companies they’re in phase two of that which is how do they get into cloud services and things that are less dependent on them and they’re not hiring a whole workforce of.

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Andy Whiteside: Right technology people a quick example, my second my second company I worked for was a shoe retailer and the I think there were almost as many it employees in the corporate offices there were other employees, that is a problem and shouldn’t have to be the case.

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Andy Whiteside: Now we’re digital digitally transforming a legacy business and doing a great job of it at what point does it become where a lot of that stuff that 10 people maintain turns into one or two people you know work with a service to get it done.

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C'est vrai.

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Andy Whiteside: All right number 10 and last one on the what what got done, not the last one, but the last one this list is protect your corporate data with expanded support for APP protection.

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Bill Sutton: yeah well at protection is essentially that we’ve talked about this on previous podcasts have the ability to.

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Bill Sutton: Protect sessions from key loggers and screen captures and those sorts of things and I think it’s always it’s it originally was made available in the service.

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Bill Sutton: The virtual Apps virtual Apps and desktop service with the workspace in the cloud, but now they’re bringing it on Prem for those that have storefront.

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Bill Sutton: On premises, so I think it’s still you still need to see that service, but if you put storefront on premises with your ad sees on premises, then this will be extended into sessions launched there from.

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Andy Whiteside: What what, what do you think the adoption of protection has been by customers.

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Bill Sutton: that’s a good question i’d like to think it was it’s high, but my gut tells me it’s probably medium adoption medium level of option mid level adoption.

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Andy Whiteside: Maybe, but you and I have been you know thinking for years if we could just get some of this things that have protection does in place.

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Andy Whiteside: We would we’d finally get over the total ability to provide a secure working environments, I think people like you and I have asked for that for a decade now.

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Andy Whiteside: But yeah now that it’s here we haven’t implemented it because, maybe we didn’t need as bad as we thought or maybe we we just uh we’ve kind of taken it for granted.

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Bill Sutton: yeah I think that’s part of it, and you know the the the other piece of this that’s not really mentioned here, but the other piece of it’s not really a protection it’s more.

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Bill Sutton: Monitoring is that the session recording pieces that go along with this, and the ability not just to.

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Bill Sutton: Protect from key loggers and screen captures but also to to record sessions, where strange things are happening or along you know with with with triggers.

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Bill Sutton: That you know start recording when they want to see something unusual that that’s that’s protecting the customer as well, and we definitely don’t see much adoption of that.

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Andy Whiteside : oui.

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Andy Whiteside: Now, taking number 10 and comparing it to number one happy users is that the problem and why we haven’t done this.

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Bill Sutton: yeah I think it probably part of it part of it is that part of it is I don’t know that it’s it’s widely known that this is Kate that is capable of this.

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Bill Sutton: But yeah the I mean I don’t think your average happy user is going to really be affected by the key loggers but the screen captures.

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Bill Sutton: You know, and I know that there were some challenges with that are in the early days, where folks could do you know, like a snag it or a or a print screen, or what have you.

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Bill Sutton: And I think that sometimes folks have gotten used to being able to do that when they need to.

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Bill Sutton: And I can’t, then you get the.

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Bill Sutton: unhappy user potentially.

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Andy Whiteside: it’s like keeping that key under the Rock in the backyard Sunday you realize that’s not a secure way to do it cuz everybody’s looking forward, but then that day, you need it man, you wish, you had wish you hadn’t done it.

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that’s right.

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Andy Whiteside: All right, almost done here the next section talks about preparing for the next long term service release lts are by implementing the current long term service release.

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Andy Whiteside: Is that what i’m talking about here the.

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Andy Whiteside: Current releases that oh that that’s that’s the current release is going to start pointing our ship in the right direction towards the coming lts our.

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Bill Sutton: yeah they haven’t I don’t think they’ve actually decided on which which version in 21 in 2022 will be the the the lts our, but I think what they’re saying here is get ready for it by deploying.

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Bill Sutton: Which is the latest current release into pre production environments that way you’ll get your customers will get familiar with it and understand what’s changed and.

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Bill Sutton: test their Apps and all those sorts of things and then, when the lts our heads, which will be based on code probably it comes out subsequent to 2112 there’ll be ready for it yeah.

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Andy Whiteside: Okay, then let’s decipher.

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Andy Whiteside: Car stands for year.

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Andy Whiteside: Current release.

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Bill Sutton: Correct exactly and then lts our is the long term service release when they release it it’ll have a similar version number 221 12 probably.

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Bill Sutton: Whatever the one version number is that becomes lts are and then that’s I believe that’s supported for five years under regular support and then five years under extended support unless that changes.

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Bill Sutton: Though and an important thing is that last sentence that you highlighted so.

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Bill Sutton: Go ahead.

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Andy Whiteside: You go there if you’re running as a service citrix does that lts our conversation mean anything to you.

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Bill Sutton: I don’t it does it does only in the sense that you, you may want to consider having a certain vda on your endpoint.

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Bill Sutton: or on your your you know, on your server or not your endpoint but on your server or your hosted desktop.

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Bill Sutton: You may want to have to see our version of it, they are just for support reasons, but a lot of customers go ahead and move it forward so that the to align.

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Bill Sutton: But it depends on your industry depends on your your posture a lot of customers want to stick with the this the lts our version of the vda on their on their on their vda.

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Bill Sutton: Just to stay, you know stay with a with a supportive release and with not not having updated frequently yeah.

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Andy Whiteside: And I guess what I was really highlight in there, which I don’t know that you necessarily said, is the if you’re on the as a service it’s lts or whatever the current releases current releases that’s what you’re on.

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Andy Whiteside: Whether or not and.

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Bill Sutton : C'est vrai.

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Andy Whiteside: it’s good for you great if it’s bad for you to ban it’s that’s what you’re on and for the most part it’s going to be better for you, and if something’s broken somebody else will fix it and you just keep rolling.

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Bill Sutton: yeah I mean the the the server side or the control plane, which is what we call all the components that are running in citrix cloud citrix virtual Apps and desktop service.

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Bill Sutton: that’s going to be it’s going to be interactive and and up to date and, at the latest release pretty much always.

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Bill Sutton: But you know, and if you want to get the latest features, then you need to go with the the latest car on your vdi days, but a lot of customers want to stick with an lts our vda.

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Bill Sutton: Again, so they don’t have to update them frequently they know they’re known commodity they’ve been tested particularly healthcare going to stick in those type of them stick with the lts versions.

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C'est vrai.

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Andy Whiteside: uh alright getting started covering this up what happens, what happens next.

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Bill Sutton: Well, one thing we we should mention is the, which is the thing is the paragraph before is that 715 lts our is end of life in August.

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Bill Sutton: This year.

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Bill Sutton: So obviously customer should take a look at that that would be, I believe that would be the first five year end of life.

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Bill Sutton: So it will it will it will shortly thereafter go out of support, but probably need to start looking once the new lts are is is announced start looking at getting an upgrade.

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Bill Sutton: Moving that to the latest version, obviously, if you’re as a service, you only need to worry about any on Prem components which might be might be storefront if you have storefront on Prem or obviously the vda is may need to be upgraded so reach reach out to us and we can help yeah.

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Andy Whiteside: Not not that hard, these days, compared to old days but there’s still a lot there’s a lot to know.

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Bill Sutton: yeah absolutely.

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Andy Whiteside: And if you get into a bad spot you’re going to want to you’re going to want somebody there with you.

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Andy Whiteside: somebody’s done it before.

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Andy Whiteside : Oui, c'est vrai.

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Andy Whiteside: bill that’s it right that’s that’s what what heather I think was.

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Andy Whiteside: Looking back up here yeah heather wrote in this article good good stuff and it just continues to highlight.

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Andy Whiteside: Where this stuff is going and how challenges are being solved and continue to be solved and honestly moving faster than they did in the old days when it was a on premises install.

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Bill Sutton: Money yeah much faster, I mean it’s a quarter release and, whereas it was probably once or twice a year before.

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Andy Whiteside: i’ve been in some cases weekly or daily.

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Bill Sutton: We don’t even know it just well yeah in the in the cloud you’re getting weekly or daily in the on the on Prem world it’s.

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Bill Sutton: Quarterly but they even that’s faster than it was.

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Bill Sutton: Because of the cloud, I believe.

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Andy Whiteside: I think we went from a iterative development we went from a code base it lasted five years back in the day to iterative yearly maybe even monthly developed quarterly developments.

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Andy Whiteside: And now the cloud is developing faster than that and the on premises stuff perpetual solutions kind of just come along with it and happen as fast as you can upgrade on Mr customer.

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Bill Sutton: that’s exactly right.

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Andy Whiteside: All right, Bill well thanks it’s good to have you on here for the hundred thousand.

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Bill Sutton: yeah it’s great.

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Andy Whiteside: Doing another at least another hundred more.

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Bill Sutton: Oh yeah let’s keep them going.

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Andy Whiteside: We got to find some young whippersnappers to bring in and let them.

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Andy Whiteside: Let them take.

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Andy Whiteside: Take some of this off our plate.

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Bill Sutton: yeah we do you’re right, we need to get some you know somebody that’s.

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Bill Sutton: You know, new to it or relatively new to it and and hungry and eager not that we aren’t i’ve tried to stay up with this stuff as much as I can but you’re right, you know it’s all guys probably need to start bringing some younger blood into this thing.

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Andy Whiteside: I would rub it on.

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We did.

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Andy Whiteside: You know how do you do that, how do you bring in guys that didn’t start with when frame.

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Bill Sutton: Well, you bring them in and within you know at the level they started, maybe they started with.

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Bill Sutton: I don’t know presentation server maybe they started with what it was an APP and they just take them forward from there, we can help color commentary about the old stuff and let them take the new stuff I don’t know we’ll figure it out.

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Andy Whiteside: yeah you know it’s kind of like that to meet you too, my kids to drive a manual transmission car um it wasn’t that hard then now they have an idea of what driving a car 1970s was like.

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Bill Sutton: that’s right it’s what I learned on yeah.

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Andy Whiteside: Well, I think the key there is they wanted to learn.

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Bill Sutton: yeah that’s right that that’s and that’s always, the key is is, as you said it before to be curious about technology and curious about the technology space you’re in and beyond.

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Bill Sutton: It goes a long way towards the kind of person that can can attend these and add value to these types of calls no.

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Andy Whiteside: All right, Sir, well, I appreciate it and we’ll be talking to you later day of the rest have a good day anyway.

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Bill Sutton: You too, all right, thank you.