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Tech Support

XenTegra’s Support Capabilities

At XenTegra, we value our expertise and ability to handle a wide spectrum of technical assistance, both virtually and in-person. 

Scheduled Support Engagements

For those implementations that require additional resources and staff augmentation, turn to XenTegra’s scheduled support engagement services. Here, we’ll align the expert talent with your project needs for the successful project outcomes you require.

Technical Support

Some projects require more in-depth technical expertise that goes beyond your internal team’s skillset. XenTegara is here to help. Our digital workspace management experts are some of the most talented technologists in the industry. Put them to work on your most challenging projects.

Virtual Technical Resource

Need to support your users without adding additional staff? XenTegra virtual technical resource services offer expert guidance for your users remotely, freeing up your help desk staff for more strategic projects while providing a seamless experience for your users.

The XenTegra Process

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ASSESS

XenTegra begins each engagement with a comprehensive assessment of needs, technologies, and goals to align your solution with the business.

DESIGN

XenTegra matches technologies with desired outcomes, architecting workspaces for manageability, efficiency, and performance.

ExECUTE

XenTegra expertly implements its architected workspace solutions with seamless deployment, building solutions that are high performance and secure.

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DOCUMENT

XenTegra fully documents its assessment, design and implementation recommendations for effective change management and compliance.

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tRANSFER

XenTegra performs a comprehensive handover of solution management knowledge, so your internal team is ready to support your new workspace solution with ease.