{"id":719110,"date":"2025-10-21T11:58:52","date_gmt":"2025-10-21T15:58:52","guid":{"rendered":"https:\/\/xentegra.com\/resources\/188-citrix-unicon-imprivata-streamlining-healthcare-access-with-one-tap\/"},"modified":"2026-03-18T13:09:16","modified_gmt":"2026-03-18T17:09:16","slug":"188-citrix-unicon-imprivata-streamlining-healthcare-access-with-one-tap","status":"publish","type":"post","link":"https:\/\/xentegra.com\/hi\/resources\/188-citrix-unicon-imprivata-streamlining-healthcare-access-with-one-tap\/","title":{"rendered":"188: Citrix + Unicon + Imprivata: Streamlining Healthcare Access with One Tap"},"content":{"rendered":"<p><iframe loading=\"lazy\" style=\"width: 100%; height: 200px;\" src=\"https:\/\/www.buzzsprout.com\/670066\/episodes\/18050495-citrix-unicon-imprivata-streamlining-healthcare-access-with-one-tap?iframe=true\" width=\"100%\" height=\"200\" frameborder=\"0\" scrolling=\"no\"><\/iframe><\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>Tap and Go: How Citrix + Unicon + Imprivata Are Transforming Healthcare Access<\/strong>&nbsp;<\/p>\n\n\n\n<p>In the fast-paced world of healthcare, every second matters. Clinicians need immediate access to electronic health records (EHRs) and critical applications \u2014 without wasting precious time logging in, juggling credentials, or navigating clunky systems. That\u2019s why IT leaders across healthcare are embracing a powerful trio: <strong>\u0938\u093f\u091f\u094d\u0930\u093f\u0915\u094d\u0938<\/strong>, <strong>Unicon<\/strong>, \u0914\u0930 <strong>Imprivata<\/strong>.&nbsp;<\/p>\n\n\n\n<p>In episode 188 of <em>\u0938\u093f\u091f\u094d\u0930\u093f\u0915\u094d\u0938 \u0938\u0924\u094d\u0930<\/em>, XenTegra\u2019s Bill Sutton and solutions architect Randy Price break down how these technologies work together to deliver <strong>tap-and-go authentication<\/strong>, centralized endpoint management, and seamless virtual app access. The result? <strong>Streamlined clinical workflows<\/strong>, stronger security, and better patient care.&nbsp;<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>The Challenge: Complexity at the Endpoint<\/strong>&nbsp;<\/p>\n\n\n\n<p>Healthcare IT environments are complex by nature. Clinicians move across departments and devices, often needing fast, secure access to Citrix-hosted applications or desktops. Traditional logins slow them down \u2014 with long credentials, multi-step authentication, and variable user experiences.&nbsp;<\/p>\n\n\n\n<p>This not only frustrates end users, but also creates risk:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Shared workstations<\/strong> with inconsistent logoff behavior&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Lost time<\/strong> during every patient interaction&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Support overhead<\/strong> for forgotten passwords and access issues&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>It\u2019s a workflow problem \u2014 and a business problem \u2014 that demands a smarter, unified solution.&nbsp;<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>Enter: Citrix + Unicon eLux + Imprivata<\/strong>\u00a0<\/p>\n\n\n\n<p>The combination of <strong>Citrix Virtual Apps and Desktops<\/strong>, <strong>Unicon\u2019s <strong>eLux<\/strong> OS<\/strong>, \u0914\u0930 <strong>Imprivata\u2019s tap-and-go authentication<\/strong> provides exactly that.\u00a0<\/p>\n\n\n\n<p><strong>For clinicians, it means:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A fast, secure login with just a <strong>badge tap<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Instant access to their EHR and personalized workspace&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The ability to \u201ctap out\u201d and resume sessions from another device&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>For IT, it means:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u090f <strong>secure thin client OS<\/strong> with hardened, read-only architecture&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Centralized endpoint control<\/strong> via Unicon\u2019s <strong>Scout Enterprise<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrated identity and access governance with Imprivata&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No additional Citrix licensing<\/strong> needed if you&#8217;re already using Platform Licensing or Universal Hybrid Multi-Cloud&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>The result? Simplicity, security, and speed \u2014 without compromise.&nbsp;<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>What Is Unicon <strong>eLux<\/strong> OS?<\/strong>\u00a0<\/p>\n\n\n\n<p><strong><strong>eLux<\/strong><\/strong> is a Linux-based, thin client operating system purpose-built for endpoint security and performance. Now owned by Citrix, it\u2019s already deployed on over 2.5 million endpoints worldwide, including several large-scale enterprises and financial institutions.\u00a0<\/p>\n\n\n\n<p>Key benefits for healthcare:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Minimal footprint<\/strong> with reduced endpoint complexity&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fast boot and login times<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Compatibility with Citrix DAS\/CVAD environments<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Native support for <strong>Imprivata authentication workflows<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>And thanks to <strong>Citrix\u2019s acquisition of Unicon<\/strong>, healthcare organizations with modern Citrix licensing already <strong>own the rights<\/strong> \u0915\u094b <strong>eLux<\/strong> and its management framework \u2014 <strong>Scout Enterprise<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>What Is Scout Enterprise?<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>Scout Enterprise<\/strong> is Unicon\u2019s centralized endpoint management tool. It allows IT teams to configure, deploy, and monitor <strong>eLux<\/strong>-powered endpoints \u2014 whether on-site or remote.\u00a0<\/p>\n\n\n\n<p>Features include:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Role-based access control for endpoint admins&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom OS image creation with <strong>Elias<\/strong>, Unicon\u2019s imaging tool&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integration with <strong>Scout Cloud Gateway<\/strong> for secure remote device management&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A modern, web-based interface via <strong>Scout Board<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>For healthcare IT, this means tighter control over fleet devices \u2014 and fewer surprises when managing hardware across clinics, hospitals, or remote care sites.&nbsp;<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>How Imprivata Enables Tap and Go Authentication<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>Imprivata<\/strong> is the industry leader in healthcare identity and access management. Its <strong>tap-and-go solution<\/strong> enables clinicians to log in and out of shared workstations using a simple badge tap.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s how it works:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>A clinician taps their badge on a reader at a shared device.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Imprivata authenticates the user and launches their personalized Citrix session.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>When they\u2019re done, another tap logs them out or disconnects the session for quick resume later.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>This drastically reduces login time, eliminates password fatigue, and improves the <strong>clinical user experience<\/strong> \u2014 while still maintaining enterprise-grade <strong>security and compliance<\/strong>.&nbsp;<\/p>\n\n\n\n<p>And the best part?\u00a0<br>Imprivata integrates directly into the <strong><strong>eLux<\/strong> OS<\/strong>, meaning it runs <strong>on the endpoint itself<\/strong>, streamlining access and removing extra hardware or software layers.\u00a0<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>Strong Security and Operational Simplicity<\/strong>&nbsp;<\/p>\n\n\n\n<p>From a security perspective, this integrated approach has major upsides:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>eLux<\/strong> is <strong>read-only<\/strong> and Linux-based \u2014 meaning fewer vulnerabilities than traditional Windows devices.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Centralized management via Scout allows <strong>rapid patching and updates<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Imprivata enforces strict access controls, with <strong>proximity- and badge-based authentication<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>All of this reduces IT overhead, minimizes endpoint attack surfaces, and ensures clinicians get what they need \u2014 <strong>quickly, securely, and consistently.<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>Citrix Platform Licensing: You May Already Own It<\/strong>&nbsp;<\/p>\n\n\n\n<p>If your organization is using <strong>Citrix Universal Hybrid Multi-Cloud (UHMC)<\/strong> or the <strong>Citrix Platform License (CPL)<\/strong>, you likely already have <strong>entitlement to Unicon <strong>eLux<\/strong> and Scout<\/strong>.\u00a0<\/p>\n\n\n\n<p>That means:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No new licensing costs&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No third-party endpoint OS fees&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Immediate ROI if you\u2019re replacing expensive Windows thin clients&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>All you need is an <strong>Imprivata license<\/strong>, and XenTegra can help you evaluate, integrate, and deploy the full solution.&nbsp;<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>Final Thoughts: When Seconds Matter, Simplicity Wins<\/strong>&nbsp;<\/p>\n\n\n\n<p>In healthcare, seconds can save lives. Every login delay, password reset, or endpoint issue takes time away from patient care.&nbsp;<\/p>\n\n\n\n<p>By combining <strong>\u0938\u093f\u091f\u094d\u0930\u093f\u0915\u094d\u0938<\/strong>, <strong>Unicon <strong>eLux<\/strong><\/strong>, \u0914\u0930 <strong>Imprivata<\/strong>, healthcare organizations get a proven solution that:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improves clinician satisfaction&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reduces IT complexity and support burden&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enhances endpoint security&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0914\u0930 <strong>delivers better outcomes for patients and providers alike<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"has-large-font-size\">Get In Touch:<\/p>\n\n\n\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"46409174\",\n    formId: \"56324e25-90bb-4358-acad-9ba8e890ca86\",\n    region: \"na1\"\n  });\n<\/script>\n\n\n\n<p><br>\u090f\u092a\u093f\u0938\u094b\u0921 \u0935\u093f\u0935\u0930\u0923:<br>In episode 188 of <em>\u0938\u093f\u091f\u094d\u0930\u093f\u0915\u094d\u0938 \u0938\u0924\u094d\u0930<\/em>, host Bill Sutton and solutions architect Randy Price dive into how healthcare IT leaders are simplifying clinician access and improving patient care through the power of <b>\u0938\u093f\u091f\u094d\u0930\u093f\u0915\u094d\u0938<\/b>, <b>Unicon <strong>eLux<\/strong> OS<\/b>, \u0914\u0930 <b>Imprivata<\/b> integration.<\/p>\n\n\n\n<p>They unpack how Citrix\u2019s acquisition of Unicon delivers secure, centralized endpoint management with Scout, and how Imprivata\u2019s \u201ctap and go\u201d authentication enhances speed, security, and user experience. From architecture insights to real-world use cases, this episode explores why seconds matter in healthcare and how Citrix\u2019s end-to-end ecosystem empowers IT teams and clinicians alike.<\/p>\n\n\n\n<p>\ud83c\udfa7 <b>Key Topics:<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Unicon <strong>eLux<\/strong> OS and Scout Enterprise management<\/li>\n\n\n\n<li>Integrating Imprivata for tap-and-go authentication<\/li>\n\n\n\n<li>Entitlement and cost efficiencies under Citrix Platform Licensing<\/li>\n\n\n\n<li>Improving clinician workflows and patient outcomes through secure, fast access<\/li>\n<\/ul>\n\n\n\n<p>Perfect for: <b>Healthcare IT professionals, Citrix admins, and EUC enthusiasts<\/b> looking to enhance security and simplify access at the endpoint level.<\/p>\n\n\n\n<div class=\"transcript\">\n<p><!--block-->\u0935\u0947\u092c\u0935\u0940\u091f\u0940\u091f\u0940<\/p>\n<p>1<br>00:00:02.820 &#8211;&gt; 00:00:19.040<br>Bill Sutton: Hello, everyone, and welcome to episode 188 of the Citrix session. I am your host, Bill Sutton, the Director of Modern Workspace at Zentegra. I have a member of the team here, Randy Price. Randy, you want to say hello and introduce yourself, tell everyone about you?<\/p>\n<p>2<br>00:00:19.270 &#8211;&gt; 00:00:29.769<br>Randy.Price: Sure, sure. Hey everyone, Rady Price. I&#8217;m a solutions architect that, reports to Bill. I&#8217;m part of the Modern Workspace team, focusing on EUC solutions.<\/p>\n<p>3<br>00:00:30.050 &#8211;&gt; 00:00:36.469<br>Randy.Price: like I said last time, a lot of experience in Citrix, been using it for 20-plus years at this point, so\u2026 good to be here.<\/p>\n<p>4<br>00:00:37.610 &#8211;&gt; 00:00:48.450<br>Bill Sutton: Yeah, but Randy sells himself\u2026 he always sells himself short. He&#8217;s got a lot of expertise in other UC vendors, as well as a lot of the ecosystem, you know, like Control Up and Liquid Wear and things like that, so\u2026<\/p>\n<p>5<br>00:00:48.910 &#8211;&gt; 00:01:00.709<br>Bill Sutton: So today, on topic for today is a blog article published September 30th. It&#8217;s entitled, One Tap, Zero Complexity, Why Healthcare IT Leaders Are Embracing Unicon Plus Imprivata.<\/p>\n<p>6<br>00:01:00.820 &#8211;&gt; 00:01:11.830<br>Bill Sutton: It&#8217;s written by Philip Beckler. Philip is the former CEO of Unicon, and is now a Senior Director or VP, I believe, at Citrix, over that business\u2026 the Unicon business unit.<\/p>\n<p>7<br>00:01:12.140 &#8211;&gt; 00:01:20.299<br>Bill Sutton: So, for those of you who aren&#8217;t familiar with what Unicon is, I think probably, Brandi, it might be a good idea to give a quick primer.<\/p>\n<p>8<br>00:01:20.340 &#8211;&gt; 00:01:34.710<br>Bill Sutton: On what Unicon is and who&#8217;s entitled to it. So Unicon, as an organization, has been around about 30 years or so, or more. And they have, the Unicon LEC, ELUX, that&#8217;s E-L-U-X,<\/p>\n<p>9<br>00:01:34.760 &#8211;&gt; 00:01:42.699<br>Bill Sutton: OS, which is an endpoint operating system that, when they were acquired back in January of 2025 by Citrix.<\/p>\n<p>10<br>00:01:42.760 &#8211;&gt; 00:01:48.300<br>Bill Sutton: They have deployed it to more than 2.5 million endpoints across multiple countries.<\/p>\n<p>11<br>00:01:48.340 &#8211;&gt; 00:02:05.329<br>Bill Sutton: Including a couple of large-scale financial services customers with 300,000-plus endpoint devices. So, I personally, I had not heard of them, before this acquisition, but they&#8217;re definitely not a startup. Been around for a long time and have a lot of,<\/p>\n<p>12<br>00:02:05.330 &#8211;&gt; 00:02:20.740<br>Bill Sutton: a lot of presence in organizations around the world. Many of those organizations are running Citrix on the back end and leveraging the Uticon Elux OS to access the Citrix environment, but it obviously works with other environments as well.<\/p>\n<p>13<br>00:02:20.770 &#8211;&gt; 00:02:29.389<br>Bill Sutton: Randy, any other\u2026 any other thoughts there? You want to maybe talk a little bit more about the architecture, you know, the management concepts and that sort of thing?<\/p>\n<p>14<br>00:02:29.760 &#8211;&gt; 00:02:39.660<br>Randy.Price: Sure. To your point, right, Elux is the thin OS operating system. From a management capability, it&#8217;s, centralized management, the solution&#8217;s called Scout.<\/p>\n<p>15<br>00:02:39.680 &#8211;&gt; 00:02:53.610<br>Randy.Price: So, Scout Enterprise. You know, and from that perspective, there&#8217;s really two ways to manage it. They&#8217;ve got a Windows application you can use, however, everything&#8217;s sort of transitioning over to what they call Scout Board, which is their web-based management console.<\/p>\n<p>16<br>00:02:53.610 &#8211;&gt; 00:03:18.460<br>Randy.Price: There is a SQL component from a database perspective. However, just know that there is the capability, right, from a management perspective to not only manage both internal devices as well as external through what they call their Scout Cloud Gateway, which is basically an appliance that you deploy in your DMZ to allow remote management of external devices. So, they really got it kind of covered both from an internal versus<\/p>\n<p>17<br>00:03:18.460 &#8211;&gt; 00:03:35.069<br>Randy.Price: external use case, regardless of when those endpoints reside, and having the capability to manage those from a centralized location, right? So, and that includes configuration, right? Support, the ability to mirror those devices from a troubleshooting perspective.<\/p>\n<p>18<br>00:03:35.190 &#8211;&gt; 00:03:35.839<br>Randy.Price: It&#8217;s, it&#8217;s\u2026<\/p>\n<p>19<br>00:03:35.840 &#8211;&gt; 00:03:37.859<br>Bill Sutton: How do you lay down an image, Randy?<\/p>\n<p>20<br>00:03:38.420 &#8211;&gt; 00:03:57.749<br>Randy.Price: So, they have a solution, so within that, right, there&#8217;s a solution called Elias. Elias, is their image\u2026 I&#8217;ll call it their image management, right, solution, in the sense that you&#8217;ll go and download a collection of packages, from the\u2026 today it&#8217;s myunicon.com, right? But you&#8217;ll go out, you&#8217;ll download those packages,<\/p>\n<p>21<br>00:03:57.900 &#8211;&gt; 00:04:01.880<br>Randy.Price: You&#8217;ll pick what applications that you want installed on your image.<\/p>\n<p>22<br>00:04:01.880 &#8211;&gt; 00:04:26.779<br>Randy.Price: And you&#8217;ll generate that image, right? So when you click an application, let&#8217;s say you want Citrix Workspace App, you&#8217;ll actually pull Citrix Works Workspace App over in Elias into an image that you&#8217;re creating, tell it to solve, it&#8217;ll go grab all the dependencies and create that image for you, and then within Scout Board, you can assign that image to the endpoints that you want to utilize it. Gives you full configuration as well, so you can go in from a device and application management perspective to configure<\/p>\n<p>23<br>00:04:26.780 &#8211;&gt; 00:04:40.970<br>Randy.Price: you know, all of the things that you would typically configure for Citrix Workspace app, you know, redirection of USB devices, you know, authentication, which I think we&#8217;re talking about here specifically with improv integration, all of that is configurable within Scout Board as well.<\/p>\n<p>24<br>00:04:41.070 &#8211;&gt; 00:04:41.770<br>Randy.Price: So\u2026<\/p>\n<p>25<br>00:04:42.390 &#8211;&gt; 00:04:51.090<br>Bill Sutton: Yep, so like Randy alluded to just then, we are talking today about the integration of Imprivata into the Yukon\u2026 Yukon\u2026 into the Unicon.<\/p>\n<p>26<br>00:04:51.090 &#8211;&gt; 00:04:52.939<br>Randy.Price: into the Unicom platform.<\/p>\n<p>27<br>00:04:52.940 &#8211;&gt; 00:05:10.780<br>Bill Sutton: So, really where this comes down to is a lot of organizations, healthcare organizations, leverage Citrix virtual apps and desktops, Citrix DAS, and Imprivata, to enable easy and quick access to their\u2026 to the environments for clinicians. Obviously.<\/p>\n<p>28<br>00:05:10.780 &#8211;&gt; 00:05:27.110<br>Bill Sutton: CVAD and DAS deliver a really solid experience for clinicians with Imprivata handling single sign-on and multi-factor authentication. So, like Randy alluded to, the Imprivata is an authentication provider that enables what&#8217;s often referred to in healthcare, and I&#8217;ve seen this myself.<\/p>\n<p>29<br>00:05:27.110 &#8211;&gt; 00:05:31.179<br>Bill Sutton: As tap and go, a healthcare provider walks up to a\u2026 to a device.<\/p>\n<p>30<br>00:05:31.180 &#8211;&gt; 00:05:48.529<br>Bill Sutton: They tap their\u2026 their badge, typically the badge that they use to get into the, you know, through the building access system. Not always, but in many cases, the same badge. They&#8217;ll tap that onto a card reader of some sort. There&#8217;s also other ways to do it. They can use proximity and things of that nature. But they tap into it, it immediately<\/p>\n<p>31<br>00:05:48.530 &#8211;&gt; 00:05:55.630<br>Bill Sutton: Logs them into the environment, and presents their clinical application, their EHR, their electronic health record application.<\/p>\n<p>32<br>00:05:55.630 &#8211;&gt; 00:05:59.780<br>Bill Sutton: And then they, they start, you know, taking notes and<\/p>\n<p>33<br>00:05:59.780 &#8211;&gt; 00:06:15.669<br>Bill Sutton: delivering care to patients, and then when they&#8217;re done, they tap\u2026 basically tap and walk away, and it essentially, creates a disconnected session in Citrix Parlance, that&#8217;s sitting there waiting for the next time they click the card or another device, in which case it comes right back.<\/p>\n<p>34<br>00:06:15.870 &#8211;&gt; 00:06:20.049<br>Bill Sutton: There are some organizations that still rely on<\/p>\n<p>35<br>00:06:20.270 &#8211;&gt; 00:06:36.600<br>Bill Sutton: The old approach of entering a username and password, and obviously, that&#8217;s\u2026 most hospital organizations, healthcare organizations, want to try to improve patient care and reduce the amount of time you spend accessing systems and spend more of that time on patient care, so\u2026<\/p>\n<p>36<br>00:06:36.600 &#8211;&gt; 00:06:43.909<br>Bill Sutton: Unicon with, with Imprivata helps this, so it&#8217;s not really a technical issue, it&#8217;s really more of a\u2026<\/p>\n<p>37<br>00:06:44.020 &#8211;&gt; 00:07:01.659<br>Bill Sutton: a true business problem, because, again, you don&#8217;t want your clinician spending all the time trying to access the systems and work within the systems. You want to, you want to make that as efficient as possible so that they can get, they can get in and out quickly, and move on to the next patient. Any thoughts around that, Brandi, at this point?<\/p>\n<p>38<br>00:07:01.860 &#8211;&gt; 00:07:19.170<br>Randy.Price: No, I was gonna say, you know, you&#8217;re exactly right. That&#8217;s typically, you know, one of the first statement in this blog post, right, says, you know, seconds matter, and in healthcare, they truly do, right? So, you know, we were talking about patient care, you know, there&#8217;s different, you know, varying factors here at play, but<\/p>\n<p>39<br>00:07:19.170 &#8211;&gt; 00:07:34.059<br>Randy.Price: in reality, seconds do matter in some extreme cases, right? We&#8217;re talking about life and death, so having the capability to log in very quickly, get what you need access to. And that&#8217;s been some of the challenges that I think that a lot of healthcare organizations have expressed, is<\/p>\n<p>40<br>00:07:34.150 &#8211;&gt; 00:07:44.399<br>Randy.Price: you know, long login times, having to remember multiple passwords, especially as we start adding password complexity as well, right? So, having the capability to have something that I possess.<\/p>\n<p>41<br>00:07:44.650 &#8211;&gt; 00:08:02.360<br>Randy.Price: Being able to go up, tap, log in very quickly, like you said, log out, and just focus more on patient care than having to focus on, you know, some of these more technical aspects really helps improve, you know, not only the\u2026 from a clinician standpoint, but also the patient experience as well, so\u2026<\/p>\n<p>42<br>00:08:02.860 &#8211;&gt; 00:08:04.300<br>Bill Sutton: Exactly, yeah.<\/p>\n<p>43<br>00:08:04.370 &#8211;&gt; 00:08:20.820<br>Bill Sutton: So, one of the things\u2026 one of the ways that Unicon improves healthcare is, obviously, leveraging the Unicon ELUX OS\u2026 gosh, excuse me, the Unicon ELUX OS means that there&#8217;s less footprint on the endpoint. It&#8217;s a pretty\u2026<\/p>\n<p>44<br>00:08:20.880 &#8211;&gt; 00:08:28.890<br>Bill Sutton: a thin-down Linux-based operating system that runs on the endpoint. But the\u2026 one of the key things is if you are a current<\/p>\n<p>45<br>00:08:29.600 &#8211;&gt; 00:08:48.340<br>Bill Sutton: Citrix customer with the right licensing, which is pretty much anybody that&#8217;s renewed within the past, what, 2 years, a year and a half now? You own it. You own it. If you have Universal Hybrid multi-cloud or the Citrix Platform License, then you own licenses for Elux and\u2026 and Scout.<\/p>\n<p>46<br>00:08:48.340 &#8211;&gt; 00:08:57.929<br>Bill Sutton: Our Scout Board. So the endpoint operating system and the management framework. So, it&#8217;s available to customers. Really, what<\/p>\n<p>47<br>00:08:58.040 &#8211;&gt; 00:09:00.879<br>Bill Sutton: What you really need is to get the improvada<\/p>\n<p>48<br>00:09:00.950 &#8211;&gt; 00:09:12.020<br>Bill Sutton: the improv licensing, if you don&#8217;t already have it, and get that laid into the ELUX OS. Obviously this\u2026 this is pretty straightforward, and something that we at Centegra can help you with.<\/p>\n<p>49<br>00:09:12.050 &#8211;&gt; 00:09:27.489<br>Bill Sutton: But there&#8217;s, you know, nothing additional is needed, nothing new. You don&#8217;t have\u2026 you have to obviously acquire the Improvada licenses, but there&#8217;s no new licensing required on the ELUX or anything along those lines to enable access to Improvada running on ELUX. So\u2026<\/p>\n<p>50<br>00:09:27.670 &#8211;&gt; 00:09:47.100<br>Bill Sutton: By consolidating the endpoint with Unicon, you gain a number of things along with Imprivata. Like Randy was talking about, accelerated clinician access. So, we mentioned tap and go and fast user. We&#8217;ll talk about the next couple of topics there, Randy. Strong security and operational simplicity.<\/p>\n<p>51<br>00:09:47.410 &#8211;&gt; 00:09:50.530<br>Randy.Price: Yeah, I&#8217;ll just say, right, so again, to that point.<\/p>\n<p>52<br>00:09:51.120 &#8211;&gt; 00:09:58.410<br>Randy.Price: you know, if you&#8217;re a Citrus customer, you have this entitlement, and so, especially in healthcare, right, having the capability to<\/p>\n<p>53<br>00:09:58.410 &#8211;&gt; 00:10:11.459<br>Randy.Price: you know, reduce the number of different vendors that you&#8217;re having to, you know, support in that sense, right? To where we&#8217;re not having these siloed vendors that you have based upon the different stacks.<\/p>\n<p>54<br>00:10:11.460 &#8211;&gt; 00:10:27.209<br>Randy.Price: having the solution that&#8217;s provided end-to-end that you&#8217;re getting from Citrix in this sort of use case, both the endpoint as well as the virtual apps or desktops that you&#8217;re providing, having that one model where you&#8217;re, you know, if there is an issue, right, you can call that vendor and have support from a support perspective.<\/p>\n<p>55<br>00:10:27.210 &#8211;&gt; 00:10:28.060<br>\u092c\u093f\u0932 \u0938\u091f\u0928: \u0938\u0939\u0940\u0964<\/p>\n<p>56<br>00:10:28.060 &#8211;&gt; 00:10:45.700<br>Randy.Price: But, you know, again, the strong security aspect, it&#8217;s a thin client OS, right? So it&#8217;s a hardened Linux read-only OS that you&#8217;re delivering from a security perspective. You know, it helps as far as delivering things like security updates and keeping those updated. Using a traditional Windows endpoint.<\/p>\n<p>57<br>00:10:45.770 &#8211;&gt; 00:11:00.910<br>Randy.Price: you know, that&#8217;s always been the challenge, you know, keeping up with the Microsoft patches and the other apps that are running there, right? And then we have, you know, AV and malware and all these other sort of solutions that are running on that. Having a thin client, read-only OS that we&#8217;re delivering down with just the apps we need.<\/p>\n<p>58<br>00:11:00.930 &#8211;&gt; 00:11:10.140<br>Randy.Price: And then the security policies in play as well around that, what the user can and can&#8217;t do, what we&#8217;re going to redirect into the session, right? All those sort of things from a USB perspective.<\/p>\n<p>59<br>00:11:10.140 &#8211;&gt; 00:11:21.670<br>Randy.Price: You know, it just helps, you know, strengthen that security posture. And also, again, just helping from an operational perspective, just helping to streamline, because we&#8217;ve got less vendors at play.<\/p>\n<p>60<br>00:11:21.670 &#8211;&gt; 00:11:38.159<br>Randy.Price: you know, simplified support, you know, less on the device itself that we&#8217;re having to support as well. You know, again, just trying to provide that clinician with an easier experience as they&#8217;re looking to support the end users there, or the customers at this point, so\u2026<\/p>\n<p>61<br>00:11:38.560 &#8211;&gt; 00:11:43.760<br>Bill Sutton: Yeah, and another thing is, obviously, when you think about it, if, Randy, if you,<\/p>\n<p>62<br>00:11:43.840 &#8211;&gt; 00:12:00.609<br>Bill Sutton: if you&#8217;ve got your Citrix environment, whether it&#8217;s on-prem or Citrix NAS, and the Unicon operating system is owned by Citrix and delivered by Citrix, and it&#8217;s used to deliver Citrix, then you&#8217;ve got, really, alignment with the overall<\/p>\n<p>63<br>00:12:00.750 &#8211;&gt; 00:12:18.879<br>Bill Sutton: story. So you&#8217;ve got one vendor that&#8217;s covering it from the endpoint all the way up to the application tier. Now, yes, you&#8217;re layering in\u2026 you may layer in other things like Imprivata, which help support some of the security and accessibility features, but at the end of the day, when you start looking at ELUX in particular.<\/p>\n<p>64<br>00:12:18.880 &#8211;&gt; 00:12:24.490<br>Bill Sutton: Citrix owns it end-to-end, so any changes made on the endpoint operating system would be incorporated into<\/p>\n<p>65<br>00:12:24.490 &#8211;&gt; 00:12:42.359<br>Bill Sutton: CDAT or DAS, or vice versa, much more quickly than they might be within another environment. Another key thing is cost efficiency. There&#8217;s no additional licensing fees. You, as long as you have UHMC, Universal Hybrid Multi-Cloud, or the Citrix Platform License, we refer to that a lot at CPL,<\/p>\n<p>66<br>00:12:42.360 &#8211;&gt; 00:12:48.729<br>Bill Sutton: then you own the licenses for Unicon for your entire environment, which helps reduce the total cost of ownership.<\/p>\n<p>67<br>00:12:48.970 &#8211;&gt; 00:12:54.759<br>Bill Sutton: So if you&#8217;re, you know, running\u2026 currently running Windows-based devices, then you can,<\/p>\n<p>68<br>00:12:54.850 &#8211;&gt; 00:13:14.169<br>Bill Sutton: very easily implement Unicon, in place. You can essentially run an Image Wizard on that device and lay down the Unicon OS, either in parallel to the Windows OS, or a replacement of the Windows OS. There&#8217;s other ways to deploy it. A USB device, I believe Pixie.<\/p>\n<p>69<br>00:13:14.170 &#8211;&gt; 00:13:18.440<br>Bill Sutton: Can be leveraged to, to, to deploy the OS and so forth.<\/p>\n<p>70<br>00:13:19.360 &#8211;&gt; 00:13:35.539<br>Bill Sutton: So, this approach obviously provides real value to the org\u2026 to these organizations, enhancing patient care and outcomes, just like Randy and I were talking about. So it allows them to be more effective, and again, like I said earlier, really,<\/p>\n<p>71<br>00:13:35.880 &#8211;&gt; 00:13:49.630<br>Bill Sutton: Focusing on patient care rather than accessing the system. So, there is a lot more detail. If you visit the blog article, online, there&#8217;s a lot more detail about, about integrating Improvado Unicon. There&#8217;s a whole technical article.<\/p>\n<p>72<br>00:13:49.630 &#8211;&gt; 00:13:59.670<br>Bill Sutton: Go to the blog post, which will be referenced in the show notes for this podcast, and click on the technical documentation\u2026 documentation link, and<\/p>\n<p>73<br>00:13:59.690 &#8211;&gt; 00:14:08.609<br>Bill Sutton: you can see a lot more detail about the integration. Any final thoughts, Randy? That&#8217;s really the end of the blog article, so this is a pretty quick one today.<\/p>\n<p>74<br>00:14:08.610 &#8211;&gt; 00:14:20.720<br>Randy.Price: Yeah, I was just gonna say, you know, we kind of hit on a couple things, right? One, the Unicon acquisition, the entitlement. Specifically today, we talked about the Imprivata integration, but\u2026<\/p>\n<p>75<br>00:14:20.740 &#8211;&gt; 00:14:38.079<br>Randy.Price: you know, specifically around healthcare and how it can help both from a clinician satisfaction or a, you know, more timely patient care, right? But, you know, not just from the Imprivata standpoint with healthcare, but also just utilizing Unicon in general, right? So.<\/p>\n<p>76<br>00:14:38.080 &#8211;&gt; 00:14:48.319<br>Randy.Price: You know, definitely seen an uptick in customers that are looking to evaluate Unicon, especially since, to that point, right, the cost efficiency that you mentioned, because it is included with their entitlement, so\u2026<\/p>\n<p>77<br>00:14:48.320 &#8211;&gt; 00:14:57.380<br>Randy.Price: I guess a call to action would be if you&#8217;re interested and you have, you know, again, if you&#8217;re using\u2026 utilizing Citrix today, which I assume if you&#8217;re listening to this podcast, most likely you are.<\/p>\n<p>78<br>00:14:57.420 &#8211;&gt; 00:15:06.139<br>Randy.Price: definitely recommend reaching out. We could definitely help you guys if you guys want to, you know, look at it, look at a POC, evaluate it. We can definitely help in that regard, so\u2026<\/p>\n<p>79<br>00:15:06.310 &#8211;&gt; 00:15:12.259<br>Bill Sutton: Yeah, Randy&#8217;s already done at least one POC that I know of, and I think we&#8217;ve all built it in our labs, and it,<\/p>\n<p>80<br>00:15:12.400 &#8211;&gt; 00:15:21.609<br>Bill Sutton: works pretty well, certainly does what it says it&#8217;s gonna do, and this is just another example of the improviding integration, is another example of<\/p>\n<p>81<br>00:15:21.730 &#8211;&gt; 00:15:35.289<br>Bill Sutton: Citrix working to, to expand the capabilities of the solutions that they own and have purchased. So it&#8217;s just another commitment they have to, to, seeing moving things forward, I guess, and providing value for customers.<\/p>\n<p>82<br>00:15:35.290 &#8211;&gt; 00:15:47.000<br>Bill Sutton: Because at the end of the day, when you think about it, you&#8217;re paying a lot for these\u2026 for the Citrix licenses. There&#8217;s a lot you get. And this is, you know, this is one of those things, among many others, like Uber Agent or Device Trust, and\u2026<\/p>\n<p>83<br>00:15:47.020 &#8211;&gt; 00:15:58.789<br>Bill Sutton: Here at Zentegra, we&#8217;ve learned all of them, and are capable and ready and able to help customers understand what&#8217;s available to them and get it in a POC.<\/p>\n<p>84<br>00:15:58.860 &#8211;&gt; 00:16:01.820<br>Bill Sutton: Or a pilot phase to help certainly kick the tires.<\/p>\n<p>85<br>00:16:02.200 &#8211;&gt; 00:16:02.750<br>Randy.Price: Okay.<\/p>\n<p>86<br>00:16:03.500 &#8211;&gt; 00:16:15.650<br>Bill Sutton: So, that&#8217;s it for the\u2026 for today&#8217;s podcast. Thanks, Randy, for joining and riding along with me and\u2026 and providing some\u2026 some good content. I appreciate it, and I guess,<\/p>\n<p>87<br>00:16:15.800 &#8211;&gt; 00:16:19.009<br>Bill Sutton: I guess we&#8217;ll see everyone next week, or talk to everyone next week.<\/p>\n<p>88<br>00:16:19.220 &#8211;&gt; 00:16:21.219<br>Randy.Price: Yeah, thanks for having me, Bill. We&#8217;ll see you guys next week.<\/p>\n<p>89<br>00:16:21.970 &#8211;&gt; 00:16:23.020<br>Bill Sutton: See ya.<\/p>\n<p>90<br>00:16:23.020 &#8211;&gt; 00:16:23.610<br>Randy.Price: Thanks.<\/p>\n<p>&nbsp;<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Tap and Go: How Citrix + Unicon + Imprivata Are Transforming Healthcare Access&nbsp; In the fast-paced world of healthcare, every second matters. 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