{"id":65910,"date":"2022-03-22T15:00:00","date_gmt":"2022-03-22T19:00:00","guid":{"rendered":"http:\/\/74d2948405.nxcli.io\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/"},"modified":"2026-01-29T12:25:05","modified_gmt":"2026-01-29T17:25:05","slug":"44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix","status":"publish","type":"post","link":"https:\/\/xentegra.com\/hi\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/","title":{"rendered":"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL, Imprivata and Citrix"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/www.buzzsprout.com\/1555814\/episodes\/10296556-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix?iframe=true\" scrolling=\"no\" width=\"100%\" height=\"200\" frameborder=\"0\" style=\"width: 100%;height: 200px\"><\/iframe><\/p>\n<p>With key technologies for healthcare, <a href=\"https:\/\/www.imprivata.com\/virtual-desktop-access\">Imprivata<\/a> \u0914\u0930 <a href=\"https:\/\/www.igel.com\/wp-content\/uploads\/2020\/01\/Simplifying-EUC_Healthcare.pdf\">IGEL<\/a> have offered integrated solutions aimed at enabling secure, rapid, and productive work for healthcare clinicians, physicians, and nursing staff.\u00a0 Both companies recently celebrated twenty years and IGEL\u2019s partnership with Imprivata spans more than a decade with many successful customers around the globe who have benefited from adopting <a href=\"https:\/\/www.imprivata.com\/resources\/infographics\/true-ROI-SSO-VDI\">SSO+VDI<\/a> with IGEL OS-powered thin clients.\u00a0 This is one <a href=\"https:\/\/www.youtube.com\/embed\/7THMDlO7DDY\">example<\/a> of how the integration has worked for many years.<\/p>\n<p>In recent years, the shift towards thin client endpoints in healthcare (and away from Windows) has been accelerated by many market factors with security being one of the most common (as healthcare has been a primary target for ransomware attacks), followed by a rapid acceleration towards the cloud.\u00a0 Here are some of the <a href=\"https:\/\/www.igel.com\/wp-content\/uploads\/2020\/03\/5-Steps-to-Simpler-More-Secure-Healthcare-Endpoints.pdf\">top reasons<\/a> IGEL has documented based on customer feedback.<\/p>\n<p>\u0939\u094b\u0938\u094d\u091f: \u090f\u0902\u0921\u0940 \u0935\u094d\u0939\u093e\u0907\u091f\u0938\u093e\u0907\u0921<br \/>Co-host: Chris Feeney<\/p>\n<div class=\"transcript\">\n<p><!--block-->\u0935\u0947\u092c\u0935\u0940\u091f\u0940\u091f\u0940<\/p>\n<p>1<br \/>00:00:02.700 &#8211;&gt; 00:00:10.260<br \/>Andy Whiteside: Everyone welcome to episode 44 I job weekly i&#8217;m your host Andy whiteside, this is a one of our corporate blog to get christiane with me, Chris how&#8217;s it going.<\/p>\n<p>2<br \/>00:00:10.980 &#8211;&gt; 00:00:14.219<br \/>Chris Feeney: Going great man, I hope, you&#8217;re doing well spring has arrived.<\/p>\n<p>3<br \/>00:00:14.969 &#8211;&gt; 00:00:16.470<br \/>Chris Feeney: yeah wonder whether.<\/p>\n<p>4<br \/>00:00:17.190 &#8211;&gt; 00:00:26.430<br \/>Andy Whiteside: i&#8217;m traveling again so sorry about the background noise i&#8217;m going as much as possible as as you talk through your blog back in Orlando, I guess, we were here last week with him.<\/p>\n<p>5<br \/>00:00:27.180 &#8211;&gt; 00:00:38.820<br \/>Chris Feeney: yeah literally as soon as I saw your background come up on the zoom calls like I think that&#8217;s Orlando because I recognize those levels of the Sheraton hotel or wherever that is the the airport, but.<\/p>\n<p>6<br \/>00:00:39.540 &#8211;&gt; 00:00:48.150<br \/>Andy Whiteside: This is a thing my fourth week in a row somehow ending up in Orlando for at least a day or two before heading home we&#8217;re heading back some couldn&#8217;t somewhere else.<\/p>\n<p>7<br \/>00:00:48.840 &#8211;&gt; 00:00:56.610<br \/>Andy Whiteside: So it&#8217;s a good time of year to be here, I guess, everything is happening in this area summer will happen and things will be happening other places.<\/p>\n<p>8<br \/>00:00:57.390 &#8211;&gt; 00:01:06.360<br \/>Chris Feeney: yeah my impression was it was spring break so last week we had both spring break and hymns going on, but the airport was absolutely jam packed.<\/p>\n<p>9<br \/>00:01:08.010 &#8211;&gt; 00:01:16.500<br \/>Chris Feeney: I mean not as full as i&#8217;ve seen it in years past, but it was pretty full i&#8217;d say people are out and about again so it&#8217;s.<\/p>\n<p>10<br \/>00:01:16.800 &#8211;&gt; 00:01:18.750<br \/>Andy Whiteside: good to see the crowd and hymns.<\/p>\n<p>11<br \/>00:01:18.990 &#8211;&gt; 00:01:19.470<br \/>Andy Whiteside: You know I.<\/p>\n<p>12<br \/>00:01:20.550 &#8211;&gt; 00:01:22.020<br \/>Andy Whiteside: From your perspective was it.<\/p>\n<p>13<br \/>00:01:23.400 &#8211;&gt; 00:01:32.610<br \/>Andy Whiteside: Was it half vendors and half participants with think it was kind of that breakdown or wasn&#8217;t it was definitely better than it was six months ago in Las Vegas on the participation side.<\/p>\n<p>14<br \/>00:01:33.570 &#8211;&gt; 00:01:35.190<br \/>Chris Feeney: yeah I would agree um.<\/p>\n<p>15<br \/>00:01:36.570 &#8211;&gt; 00:01:50.070<br \/>Chris Feeney: i&#8217;ve done probably i&#8217;m estimating 13 to 15 hymns over the years, something like that it&#8217;s it&#8217;s a it&#8217;s a lot and so compared to last year&#8217;s in Vegas definitely bigger.<\/p>\n<p>16<br \/>00:01:51.510 &#8211;&gt; 00:02:02.940<br \/>Chris Feeney: When I was flying down last Sunday the guy sitting next to me actually worked for him and he said that they were looking at 25 to 30,000 I don&#8217;t know if that was what it ended up as but.<\/p>\n<p>17<br \/>00:02:05.100 &#8211;&gt; 00:02:11.820<br \/>Chris Feeney: I was mainly in the booth I didn&#8217;t really get around to what was going on in the sessions and stuff but I said we got some good traffic.<\/p>\n<p>18<br \/>00:02:13.320 &#8211;&gt; 00:02:28.980<br \/>Chris Feeney: So we&#8217;ll see what happens, I mean I had you know, I was conservative in terms, who I was scanning because we had other people scanning people that came by and and the ones that I did scan I felt were pretty pretty good opportunities to you know further the conversation so.<\/p>\n<p>19<br \/>00:02:29.850 &#8211;&gt; 00:02:36.090<br \/>Andy Whiteside: let&#8217;s let&#8217;s do this let&#8217;s get your blog is about hymns and when you guys are showing off in terms of the ministry so.<\/p>\n<p>20<br \/>00:02:36.990 &#8211;&gt; 00:02:47.610<br \/>Andy Whiteside: further enhancing clinical workflows with Joe and provided and citrix which I know you have been around a long time, and that is the Holy Grail and the healthcare space is getting.<\/p>\n<p>21<br \/>00:02:48.180 &#8211;&gt; 00:02:55.920<br \/>Andy Whiteside: getting better workflows more timely workflows and getting physicians and other medical professionals not wasting their time.<\/p>\n<p>22<br \/>00:02:56.220 &#8211;&gt; 00:03:07.980<br \/>Andy Whiteside: Getting in in and out of applications in technology, but actually doing their job and using the technology to improve their job what what what caused you to write the latest version of this blog.<\/p>\n<p>23<br \/>00:03:09.300 &#8211;&gt; 00:03:24.450<br \/>Chris Feeney: So that&#8217;s a great question um it&#8217;s in the story actually for me goes back probably a decade, if not a little bit more than that, it was when as an SE in the field with broad at the time.<\/p>\n<p>24<br \/>00:03:25.800 &#8211;&gt; 00:03:34.650<br \/>Chris Feeney: For the first few years we started getting to healthcare, I really wasn&#8217;t seeing epic specifically in my patch and then after 22,008.<\/p>\n<p>25<br \/>00:03:35.280 &#8211;&gt; 00:03:42.090<br \/>Chris Feeney: When they had the the market crash, and they put in this new new act I can&#8217;t remember all the all the names of it, but it really pushed.<\/p>\n<p>26<br \/>00:03:42.840 &#8211;&gt; 00:03:50.250<br \/>Chris Feeney: The healthcare organizations to incentivize them to get over to the electronic medical record not that they weren&#8217;t before but to really.<\/p>\n<p>27<br \/>00:03:51.120 &#8211;&gt; 00:04:02.400<br \/>Chris Feeney: You know, fast track that, and so we began to rapidly see them move ahead, and so the first customer that really kind of I came across this specific workflow we call persistent APP which i&#8217;ll talk about in a second.<\/p>\n<p>28<br \/>00:04:03.510 &#8211;&gt; 00:04:12.540<br \/>Chris Feeney: was actually here locally in raleigh and they were deploying epic for the first time after they had been a best of breed shop of all these different things and.<\/p>\n<p>29<br \/>00:04:12.930 &#8211;&gt; 00:04:23.400<br \/>Chris Feeney: And then they were consolidating on this one thing well the workflow in that situation is, you know, to get in and out of that application rather quickly.<\/p>\n<p>30<br \/>00:04:24.750 &#8211;&gt; 00:04:33.390<br \/>Chris Feeney: They would walk up on a windows machine they tap their badge authenticate and epic would either already be up and running, and then we just get logged right in.<\/p>\n<p>31<br \/>00:04:34.050 &#8211;&gt; 00:04:47.910<br \/>Chris Feeney: And then they could you know tap out in the next user could come back in, and it would just be a user switching very quickly in and out of the application all that&#8217;s well and good, and then a week before go live roughly.<\/p>\n<p>32<br \/>00:04:49.230 &#8211;&gt; 00:04:50.100<br \/>Chris Feeney: They said hey.<\/p>\n<p>33<br \/>00:04:51.570 &#8211;&gt; 00:04:58.470<br \/>Chris Feeney: We have to get to other applications on citrix that are not are not tied to just the shared kiosk machine here.<\/p>\n<p>34<br \/>00:04:58.920 &#8211;&gt; 00:05:14.760<br \/>Chris Feeney: And that&#8217;s generally a generic account it&#8217;s not Chris finis user that&#8217;s logged in to set up that citrix session with epic it&#8217;s generic workstation one whatever and then you&#8217;re like well how are we going to do that, how are we going to get their applications.<\/p>\n<p>35<br \/>00:05:15.900 &#8211;&gt; 00:05:29.520<br \/>Chris Feeney: If if the citrix session is already established under this shared workstation account, and it was a mystery, but the customer said hey i&#8217;m I came across this API thing with citrix I wonder if that could be used.<\/p>\n<p>36<br \/>00:05:30.780 &#8211;&gt; 00:05:43.680<br \/>Chris Feeney: Thankfully, in those early years I had a developer with me on site and we looked at it and we were able to actually get it working and we didn&#8217;t have to pause the go live, and so what I thought was initially a one off.<\/p>\n<p>37<br \/>00:05:44.850 &#8211;&gt; 00:05:57.030<br \/>Chris Feeney: Later on, it kept coming up, and more and more accounts got to about 10 to 12 and we had to scripted solution that that really kind of solved this problem, and so it.<\/p>\n<p>38<br \/>00:05:58.290 &#8211;&gt; 00:06:05.160<br \/>Chris Feeney: that&#8217;s kind of where it started, for me, and this is really kind of getting a true understanding of what would really fully enhance the customer.<\/p>\n<p>39<br \/>00:06:21.930 &#8211;&gt; 00:06:23.880<br \/>Chris Feeney: Make sure that the emr stays up.<\/p>\n<p>40<br \/>00:06:26.040 &#8211;&gt; 00:06:33.960<br \/>Chris Feeney: There other stuff does not stay up and it gets you know disconnected cleanly, and so the next user has a clean workspace to use so.<\/p>\n<p>41<br \/>00:06:36.300 &#8211;&gt; 00:06:37.860<br \/>Chris Feeney: So that&#8217;s kind of how it started.<\/p>\n<p>42<br \/>00:06:38.880 &#8211;&gt; 00:06:40.590<br \/>Andy Whiteside: For Christmas that was that a matter of.<\/p>\n<p>43<br \/>00:06:40.980 &#8211;&gt; 00:06:45.330<br \/>Andy Whiteside: Getting the user logged into the local operating system and then passing that through into the promoting.<\/p>\n<p>44<br \/>00:06:46.050 &#8211;&gt; 00:06:47.430<br \/>Andy Whiteside: Promoting APP and the remote.<\/p>\n<p>45<br \/>00:06:48.720 &#8211;&gt; 00:06:54.600<br \/>Andy Whiteside: session you so you walked in there with the idea okay if they&#8217;re going to we&#8217;re going to use them for voter we&#8217;re going to use this.<\/p>\n<p>46<br \/>00:06:54.960 &#8211;&gt; 00:07:05.490<br \/>Andy Whiteside: single identity single sign on with enabled through a smart card reader or something and that&#8217;s going to get them into the ios and then now we need to pass that through to the presentation session.<\/p>\n<p>47<br \/>00:07:06.300 &#8211;&gt; 00:07:21.240<br \/>Chris Feeney: So this was really in healthcare, a lot of the workstations are set up as a shared kiosk, meaning that the user john Smith, for example, is not actually logging into the Microsoft os.<\/p>\n<p>48<br \/>00:07:22.740 &#8211;&gt; 00:07:28.200<br \/>Chris Feeney: it&#8217;s already logged in under a generic workstation ID usually workstation one and that&#8217;s.<\/p>\n<p>49<br \/>00:07:29.100 &#8211;&gt; 00:07:44.580<br \/>Chris Feeney: And then the bravado would have their what they call their shared workstation agent would then lock the machine and then they would be asked to identify themselves and that&#8217;s where they will walk up and tap their badge, for example, to make it easier to login versus password.<\/p>\n<p>50<br \/>00:07:46.680 &#8211;&gt; 00:07:51.090<br \/>Chris Feeney: Now that you have identity, then you can say all right well john just logged in.<\/p>\n<p>51<br \/>00:07:52.800 &#8211;&gt; 00:08:04.950<br \/>Chris Feeney: What do I do with that information and that&#8217;s where using single sign on passing that information to through that session that citrix session for epic in this case and then that gets.<\/p>\n<p>52<br \/>00:08:06.300 &#8211;&gt; 00:08:09.390<br \/>Chris Feeney: taken by the API mechanisms and just logs user right in.<\/p>\n<p>53<br \/>00:08:09.960 &#8211;&gt; 00:08:21.210<br \/>Chris Feeney: Very seamlessly and then, if they need to get to other applications that they might need to check some other web APP or some other application, maybe it&#8217;s installed locally, maybe it&#8217;s all through citrix whatever.<\/p>\n<p>54<br \/>00:08:22.530 &#8211;&gt; 00:08:33.210<br \/>Chris Feeney: You have that functionality, where you can still allow them to get to the emr and other things could be a virtual desktop it could be published Apps doesn&#8217;t really matter and.<\/p>\n<p>55<br \/>00:09:12.240 &#8211;&gt; 00:09:13.890<br \/>Chris Feeney: In point until now.<\/p>\n<p>56<br \/>00:09:15.990 &#8211;&gt; 00:09:18.840<br \/>Chris Feeney: So that&#8217;s why very excited that we got it we got it the market.<\/p>\n<p>57<br \/>00:09:19.920 &#8211;&gt; 00:09:21.810<br \/>Chris Feeney: At this past this past week so.<\/p>\n<p>58<br \/>00:09:22.740 &#8211;&gt; 00:09:29.850<br \/>Andy Whiteside: It Chris one of us may be having network Nick I assume it&#8217;s me clowns but i&#8217;ve got a pink test running in the background i&#8217;m not i&#8217;m not dropping the packets are getting delayed so.<\/p>\n<p>59<br \/>00:09:30.360 &#8211;&gt; 00:09:39.750<br \/>Andy Whiteside: We go back and listen, we may find them the recording those little gap here so hopefully that doesn&#8217;t persist, but so prior to the healthcare initiatives.<\/p>\n<p>60<br \/>00:09:40.350 &#8211;&gt; 00:09:50.850<br \/>Andy Whiteside: In the citrix world I think people were just solving that by using anonymous logins they would get into the application and then from within their maybe they logged into the application further or maybe just everybody shared their credentials.<\/p>\n<p>61<br \/>00:09:51.810 &#8211;&gt; 00:10:04.230<br \/>Andy Whiteside: When the government got involved that&#8217;s not gonna that&#8217;s gonna cut it that&#8217;s when the need to have specific user logins into the presentation session and into the application became very relevant right.<\/p>\n<p>62<br \/>00:10:04.560 &#8211;&gt; 00:10:13.740<br \/>Chris Feeney: yeah it&#8217;s a great point because a lot of what was going on to is especially going into some of these healthcare settings they were sharing credentials.<\/p>\n<p>63<br \/>00:10:14.310 &#8211;&gt; 00:10:24.540<br \/>Chris Feeney: You know, it was you know nurse would log in as Dr you know not, not because they were trying to be nefarious it was more just convenience, you know it&#8217;s always been the the the.<\/p>\n<p>64<br \/>00:10:25.350 &#8211;&gt; 00:10:44.190<br \/>Chris Feeney: marriage between security and convenience and and so, but what came down as a result of this this incentive by the government to move rapidly to adopt your emr also came enforcement of security requirements such as individual usernames and passwords well.<\/p>\n<p>65<br \/>00:10:45.300 &#8211;&gt; 00:10:53.520<br \/>Chris Feeney: In provided was in a really good position there, because they already were solving that issue, and so they had a solution to help with that and then that kind of.<\/p>\n<p>66<br \/>00:10:55.200 &#8211;&gt; 00:11:10.470<br \/>Chris Feeney: ended up working very well in a healthcare setting because they had many passwords to deal with they had a lot of you know, need to get in and out rather quickly, so these a lot of that was applications often very much delivered by citrix, for example.<\/p>\n<p>67<br \/>00:11:11.790 &#8211;&gt; 00:11:12.450<br \/>Chris Feeney: And so.<\/p>\n<p>68<br \/>00:11:14.370 &#8211;&gt; 00:11:15.510<br \/>Chris Feeney: You began to see.<\/p>\n<p>69<br \/>00:11:16.830 &#8211;&gt; 00:11:24.090<br \/>Chris Feeney: Of on the screen here if you&#8217;re watching the this is from last year&#8217;s hands and we kind of introduced this concept and so.<\/p>\n<p>70<br \/>00:11:26.160 &#8211;&gt; 00:11:36.330<br \/>Chris Feeney: What you have here is a common machine right that&#8217;s a shared workstation it could be a wild card like you see in the video or it could be a machine inside of a patient room or.<\/p>\n<p>71<br \/>00:11:37.740 &#8211;&gt; 00:11:45.720<br \/>Chris Feeney: Outside in the hallway on the wall i&#8217;ve seen those kind of concepts, or just a little work open nurses working station, or whatever doctors.<\/p>\n<p>72<br \/>00:11:46.290 &#8211;&gt; 00:11:59.820<br \/>Chris Feeney: You know, but it&#8217;s basically any machine where multiple people could come and go at any given time and and use the machine it&#8217;s not tied to you know me sitting kind of my desk in the office and nobody else comes in, during the day when i&#8217;m done I leave.<\/p>\n<p>73<br \/>00:12:01.260 &#8211;&gt; 00:12:06.090<br \/>Andy Whiteside: If i&#8217;m looking at the DEMO now i&#8217;m looking at a system that&#8217;s got a screen up and then it&#8217;s got.<\/p>\n<p>74<br \/>00:12:06.690 &#8211;&gt; 00:12:21.750<br \/>Andy Whiteside: What I guess are in provider prompts so at that point is the local I Joe operating system is it logged into at this point with some kind of credentials, or just anonymous and then now we&#8217;re relying on the application to take us to the next step.<\/p>\n<p>75<br \/>00:12:22.230 &#8211;&gt; 00:12:30.690<br \/>Chris Feeney: yeah so you&#8217;ve got I just booted up and behind this login screen very similar to a windows machine and the shared kiosk mode is.<\/p>\n<p>76<br \/>00:12:32.910 &#8211;&gt; 00:12:47.010<br \/>Chris Feeney: Basically, this application epic in this case that&#8217;s ready for somebody to log in, and then they can just take those credentials and log them in so, but you have to first establish yourself, who are you and that&#8217;s what you see here on the screen.<\/p>\n<p>77<br \/>00:12:49.320 &#8211;&gt; 00:12:52.980<br \/>Andy Whiteside: Okay, so you said booted up I think what you really mean right as booted up in this log into.<\/p>\n<p>78<br \/>00:12:53.310 &#8211;&gt; 00:12:55.260<br \/>Chris Feeney: The operating system right correct.<\/p>\n<p>79<br \/>00:12:55.560 &#8211;&gt; 00:13:06.360<br \/>Andy Whiteside: And when you say epics in the background, it means a session is actually running there in the background it&#8217;s connected to you just going to now inject who you are into that session.<\/p>\n<p>80<br \/>00:13:06.720 &#8211;&gt; 00:13:16.350<br \/>Chris Feeney: Correct so we&#8217;ve what we&#8217;ve done is behind the scenes on the agile side we&#8217;ve we&#8217;ve started a citric session under generic accounts this case you know let&#8217;s take it&#8217;s this.<\/p>\n<p>81<br \/>00:13:16.560 &#8211;&gt; 00:13:18.780<br \/>Chris Feeney: You know hymns DEMO station one, whatever the.<\/p>\n<p>82<br \/>00:13:19.260 &#8211;&gt; 00:13:27.510<br \/>Chris Feeney: endpoint name is, which is an active directory account with a password of whatever kind and that&#8217;s what we use to start the citrix session.<\/p>\n<p>83<br \/>00:13:27.900 &#8211;&gt; 00:13:41.670<br \/>Chris Feeney: For for epic the persistent APP that&#8217;s going to stay connected to this machine so you&#8217;ll see this doctor login here and there&#8217;s the application already ready to go and put very quickly we logged them right in and so.<\/p>\n<p>84<br \/>00:13:42.690 &#8211;&gt; 00:13:45.120<br \/>Chris Feeney: They did not have to do anything but just tap their badge.<\/p>\n<p>85<br \/>00:13:46.590 &#8211;&gt; 00:13:55.830<br \/>Chris Feeney: And so that applications up, they can they can do what they need to do and what&#8217;s really cool is if this isn&#8217;t an outpatient setting.<\/p>\n<p>86<br \/>00:13:57.030 &#8211;&gt; 00:14:10.230<br \/>Chris Feeney: Where they do a lot of you know nurse somebody comes in preps the chart and then the doctor comes in, and instead of having to navigate when they login with that chart go.<\/p>\n<p>87<br \/>00:14:10.890 &#8211;&gt; 00:14:15.780<br \/>Chris Feeney: epic has a feature called secure and you could either tap your badge.<\/p>\n<p>88<br \/>00:14:16.350 &#8211;&gt; 00:14:25.200<br \/>Chris Feeney: To see you know and basically instead of logging out of epic it secures epic and then, when the next user comes in, with the same user they&#8217;re basically right where they left off.<\/p>\n<p>89<br \/>00:14:25.800 &#8211;&gt; 00:14:31.620<br \/>Chris Feeney: So if i&#8217;m looking at your chart or maybe your child&#8217;s chart whatever and I have to step away for a second I come in.<\/p>\n<p>90<br \/>00:14:32.520 &#8211;&gt; 00:14:47.640<br \/>Chris Feeney: As soon as I log back in i&#8217;m still looking at your chart and I don&#8217;t have to navigate through the application to figure out where is that chart it&#8217;s right there, and so that is extremely powerful it&#8217;s very fast, and so what this does is allow for that functionality.<\/p>\n<p>91<br \/>00:14:49.140 &#8211;&gt; 00:14:50.460<br \/>Chris Feeney: In various settings.<\/p>\n<p>92<br \/>00:14:50.490 &#8211;&gt; 00:14:59.670<br \/>Chris Feeney: So and we&#8217;re basically taking what was a very popular workflow in a windows world, and now we brought it to a jailhouse.<\/p>\n<p>93<br \/>00:15:00.600 &#8211;&gt; 00:15:07.530<br \/>Andy Whiteside: I guess there&#8217;s a couple things happening right number one, a lot of technology, where the the emr in this case has gotten smarter.<\/p>\n<p>94<br \/>00:15:09.090 &#8211;&gt; 00:15:12.810<br \/>Andy Whiteside: Where I Joe is getting smarter and improvise data.<\/p>\n<p>95<br \/>00:15:13.440 &#8211;&gt; 00:15:13.830<br \/>Andy Whiteside: In order.<\/p>\n<p>96<br \/>00:15:13.860 &#8211;&gt; 00:15:23.070<br \/>Andy Whiteside: To get that information to the application session I just gotten smarter and now we have the application running in the background, but not actually connected, even just not actually.<\/p>\n<p>97<br \/>00:15:23.760 &#8211;&gt; 00:15:31.920<br \/>Andy Whiteside: With the actual user until the moment here you go here&#8217;s the user that&#8217;s coming in here&#8217;s a user that&#8217;s going out and then, so the application that the ios and the.<\/p>\n<p>98<br \/>00:15:32.490 &#8211;&gt; 00:15:43.620<br \/>Andy Whiteside: citrix agent and the I Joe use with the agent is smarter and I guess, one of the other things that you mentioned earlier, which I think is probably really important is that the Organization has to standardize on emr.<\/p>\n<p>99<br \/>00:15:44.400 &#8211;&gt; 00:15:53.220<br \/>Andy Whiteside: So that they&#8217;re not used to just using the best of breed for every single process and the hospital because chasing this across all those different applications would be nearly impossible.<\/p>\n<p>100<br \/>00:15:53.940 &#8211;&gt; 00:15:54.840<br \/>Chris Feeney: yeah and that&#8217;s just.<\/p>\n<p>101<br \/>00:15:56.010 &#8211;&gt; 00:16:00.120<br \/>Chris Feeney: For those that have been unhealthy for a long time that this is that&#8217;s the trend that I began to see is.<\/p>\n<p>102<br \/>00:16:00.450 &#8211;&gt; 00:16:07.140<br \/>Chris Feeney: As they would you know they would standardize on cerner they would standardize on on epic, for example, but then, slowly but surely, anything that they were using.<\/p>\n<p>103<br \/>00:16:07.830 &#8211;&gt; 00:16:25.110<br \/>Chris Feeney: For maybe best of breed the module for that new emr would replace it, and they would begin to add more functionality and therefore those older applications would basically be dedicated and everything would more or less be accessible from one application so.<\/p>\n<p>104<br \/>00:16:26.310 &#8211;&gt; 00:16:32.130<br \/>Chris Feeney: As we continue the video what the other thing here is very important, on a shared kiosk is what if I need to get to other stuff.<\/p>\n<p>105<br \/>00:16:32.760 &#8211;&gt; 00:16:41.850<br \/>Chris Feeney: Besides this generically logged in citrix session for epic I want to check my email, I want to get to a virtual desktop and so as the video is playing.<\/p>\n<p>106<br \/>00:16:42.510 &#8211;&gt; 00:16:50.430<br \/>Chris Feeney: I launched a virtual desktop and that&#8217;s tied to me the user that badged in and so that&#8217;s coming up i&#8217;m getting logged in.<\/p>\n<p>107<br \/>00:16:51.060 &#8211;&gt; 00:16:56.940<br \/>Chris Feeney: And then what&#8217;s also really cool is you can kind of continue to automate some of the steps the user might necessarily take.<\/p>\n<p>108<br \/>00:16:57.720 &#8211;&gt; 00:17:06.570<br \/>Chris Feeney: And if you&#8217;re watching the video and the blog you&#8217;ll see that I all I do is tap my badge that launched or click the launch the virtual desktop as the virtual desktops coming up.<\/p>\n<p>109<br \/>00:17:07.410 &#8211;&gt; 00:17:18.600<br \/>Chris Feeney: we&#8217;re auto launching an application another application for the user and then single sign on logs the men, so the user has physically never touched the keyboard at all All they do is walk up that their badge they&#8217;re in.<\/p>\n<p>110<br \/>00:17:19.080 &#8211;&gt; 00:17:23.670<br \/>Chris Feeney: And then they click a mouse and in their end of this other workspace so you can kind of see that playing out.<\/p>\n<p>111<br \/>00:17:24.300 &#8211;&gt; 00:17:39.030<br \/>Chris Feeney: And so, all that is a citrix delivering the workspace and the applications inside of that single sign on from involved in this case login the user in taking away the need to type in passwords and stuff and just making it much more seamless.<\/p>\n<p>112<br \/>00:17:39.480 &#8211;&gt; 00:17:48.210<br \/>Andy Whiteside: and Chris you like in the in the epic example you didn&#8217;t have an icon for the citrix workspace APP or any other desktops but.<\/p>\n<p>113<br \/>00:17:48.540 &#8211;&gt; 00:17:59.280<br \/>Andy Whiteside: Because of the configure ability of I gel you were able to put the start area, the APP launcher down in the corner and if the user was trained, they would know if I need other things going on here it&#8217;ll all.<\/p>\n<p>114<br \/>00:18:00.210 &#8211;&gt; 00:18:05.610<br \/>Chris Feeney: Right there&#8217;ll be some training, of course, for this, but that&#8217;s correct anything that they&#8217;re entitled to.<\/p>\n<p>115<br \/>00:18:06.120 &#8211;&gt; 00:18:08.400<br \/>Chris Feeney: They could just access it from the start menu there.<\/p>\n<p>116<br \/>00:18:08.550 &#8211;&gt; 00:18:17.790<br \/>Chris Feeney: Now some would say what about shortcuts on the desktop we&#8217;ve heard that request we&#8217;re entertaining it trying to figure out how we would want to do that, but.<\/p>\n<p>117<br \/>00:18:19.230 &#8211;&gt; 00:18:19.830<br \/>Chris Feeney: As far as.<\/p>\n<p>118<br \/>00:18:21.360 &#8211;&gt; 00:18:26.760<br \/>Chris Feeney: Initial functionality it&#8217;s there for the taking it&#8217;s it&#8217;s actually building on a feature that provider brought to.<\/p>\n<p>119<br \/>00:18:27.840 &#8211;&gt; 00:18:30.180<br \/>Chris Feeney: I gel in this case Linux os.<\/p>\n<p>120<br \/>00:18:31.320 &#8211;&gt; 00:18:46.500<br \/>Chris Feeney: A few years ago it was actually citrix my first citrix synergy which was 2018 they just delivered published applications, so now, this is basically public published application support on steroids for health care, specifically so.<\/p>\n<p>121<br \/>00:18:48.300 &#8211;&gt; 00:18:48.960<br \/>Chris Feeney: So this.<\/p>\n<p>122<br \/>00:18:50.040 &#8211;&gt; 00:18:58.770<br \/>Chris Feeney: Is a little diagram and in the blog there that kind of walks you through sort of how does this all come about, we won&#8217;t necessarily go through each one of those steps, but.<\/p>\n<p>123<br \/>00:18:59.790 &#8211;&gt; 00:19:01.800<br \/>Andy Whiteside: We can&#8217;t actually want you to some degree.<\/p>\n<p>124<br \/>00:19:02.160 &#8211;&gt; 00:19:02.490<br \/>\u0939\u093e\u0901\u0964<\/p>\n<p>125<br \/>00:19:03.690 &#8211;&gt; 00:19:13.350<br \/>Andy Whiteside: But before I think i&#8217;m still lost on and maybe I just missed it, but what exactly is a persistent APP and why it&#8217;s important that&#8217;s part of what your titles here in the blog.<\/p>\n<p>126<br \/>00:19:13.800 &#8211;&gt; 00:19:14.130<br \/>\u0939\u093e\u0901\u0964<\/p>\n<p>127<br \/>00:19:15.630 &#8211;&gt; 00:19:34.740<br \/>Chris Feeney: yeah so persistent would be in the example here an application that is tied to and needs to be up and running or remaining hot, if you will, to the shared workstation so that when a user walks up in authenticates they, especially if it&#8217;s delivered virtually.<\/p>\n<p>128<br \/>00:19:35.010 &#8211;&gt; 00:19:36.090<br \/>Chris Feeney: In this case it is.<\/p>\n<p>129<br \/>00:19:37.020 &#8211;&gt; 00:19:48.600<br \/>Chris Feeney: It doesn&#8217;t have to get disconnected closed fired back up all that takes time and time is money and time is very precious so that persistent APP remains connected.<\/p>\n<p>130<br \/>00:19:49.200 &#8211;&gt; 00:20:03.870<br \/>Chris Feeney: As you saw on the video and so i&#8217;m we&#8217;re basically keeping it hot and it&#8217;s in this case, just one APP it&#8217;s not five Apps it&#8217;s just one and that&#8217;s really the main key one, which in this case is that emr.<\/p>\n<p>131<br \/>00:20:05.640 &#8211;&gt; 00:20:06.180<br \/>Chris Feeney: Does that help.<\/p>\n<p>132<br \/>00:20:07.530 &#8211;&gt; 00:20:15.750<br \/>Andy Whiteside: It does is so is that the features citrus came out with a bunch of years ago, is that something in Nevada specifically doing, in addition to citrix to keep that APP.<\/p>\n<p>133<br \/>00:20:16.170 &#8211;&gt; 00:20:25.680<br \/>Andy Whiteside: You know at the ready it&#8217;s hot it&#8217;s connected it&#8217;s just not the user is not pass through to the actual user for the application, but the citrix session has a live session.<\/p>\n<p>134<br \/>00:20:26.700 &#8211;&gt; 00:20:28.620<br \/>Chris Feeney: it&#8217;s kind of a combo I would say.<\/p>\n<p>135<br \/>00:20:28.860 &#8211;&gt; 00:20:34.710<br \/>Chris Feeney: More specifically, on the ladder sign within provider, taking advantage of functionality that citrix could provide.<\/p>\n<p>136<br \/>00:20:35.850 &#8211;&gt; 00:20:52.110<br \/>Chris Feeney: Where I could start up an application and have it ready to go but that&#8217;s great, but if you don&#8217;t want to have to type in usernames and passwords all the time, how do you do that, in a world where you can just walk up and have a badge and also users coming and going.<\/p>\n<p>137<br \/>00:20:53.190 &#8211;&gt; 00:20:55.140<br \/>Chris Feeney: You know there&#8217;s a security aspect there.<\/p>\n<p>138<br \/>00:20:55.200 &#8211;&gt; 00:21:05.490<br \/>Chris Feeney: which you have to marry it with the convenience factor, so in provider brought a lot of that functionality as well, and so that&#8217;s what we&#8217;ve kind of delivered here.<\/p>\n<p>139<br \/>00:21:06.990 &#8211;&gt; 00:21:13.740<br \/>Chris Feeney: So I need to get you a better picture of that unfortunately it&#8217;s kind of blurry but let&#8217;s walk through this step by step.<\/p>\n<p>140<br \/>00:21:15.510 &#8211;&gt; 00:21:18.840<br \/>Andy Whiteside: So starts with starts with step zero yesterday.<\/p>\n<p>141<br \/>00:21:19.500 &#8211;&gt; 00:21:20.010<br \/>So.<\/p>\n<p>142<br \/>00:21:21.210 &#8211;&gt; 00:21:23.970<br \/>Chris Feeney: You obviously have an ideal operating system on a thin client.<\/p>\n<p>143<br \/>00:21:26.040 &#8211;&gt; 00:21:41.490<br \/>Chris Feeney: And provider has their software they call it prove it embedded agent so that has to be installed onto the device, and then you set up the policies for for the workflow so that&#8217;s step number one you get that going and then that kind of leads in or zip zero.<\/p>\n<p>144<br \/>00:21:41.700 &#8211;&gt; 00:21:47.880<br \/>Andy Whiteside: Sorry, so real quick, when you say installed is this part of the idol operating system under the custom participate and how do you get it on it.<\/p>\n<p>145<br \/>00:21:48.840 &#8211;&gt; 00:21:49.980<br \/>Chris Feeney: All great questions.<\/p>\n<p>146<br \/>00:21:50.940 &#8211;&gt; 00:22:01.050<br \/>Chris Feeney: So it is not part of the idol os the pie agent is on the appliance the improvised appliance, and so what is part of I jealous.<\/p>\n<p>147<br \/>00:22:01.710 &#8211;&gt; 00:22:08.340<br \/>Chris Feeney: there&#8217;s a setting to point to the appliance and that&#8217;s we call that a bootstrap and then it just basically you click on it set it up and then.<\/p>\n<p>148<br \/>00:22:09.030 &#8211;&gt; 00:22:15.210<br \/>Chris Feeney: It connects to the appliance and then, once that is established, it downloads the pie agent and installs it.<\/p>\n<p>149<br \/>00:22:16.020 &#8211;&gt; 00:22:27.540<br \/>Chris Feeney: In and then, of course, you have a policy that says how am I supposed to behave and, in this case, we say well just install and then, when it&#8217;s there put a login screen up on and that&#8217;s what you see in number, the step number one.<\/p>\n<p>150<br \/>00:22:28.800 &#8211;&gt; 00:22:37.770<br \/>Andy Whiteside: So so as an angel guy i&#8217;m actually kind of confused by it so i&#8217;m not used to anything installing Nigel i&#8217;m used to laying down a partition or being part of the layers of the operating system.<\/p>\n<p>151<br \/>00:22:38.040 &#8211;&gt; 00:22:50.160<br \/>Andy Whiteside: So, when you say the improvised appliance there&#8217;s an appliance living on your network and you point your eye gel device to it downloads and installs every time it boots up or it does it one time, and it remains persistent.<\/p>\n<p>152<br \/>00:22:51.420 &#8211;&gt; 00:22:53.370<br \/>Chris Feeney: The agent once its installed remains.<\/p>\n<p>153<br \/>00:22:54.900 &#8211;&gt; 00:22:56.280<br \/>Chris Feeney: But what&#8217;s really cool is.<\/p>\n<p>154<br \/>00:22:57.060 &#8211;&gt; 00:23:00.030<br \/>Chris Feeney: The way that it was designed by ivana it was that if.<\/p>\n<p>155<br \/>00:23:00.240 &#8211;&gt; 00:23:06.930<br \/>Chris Feeney: let&#8217;s say you gotta upgrade to your imperato environment which includes a new version of the pie agent.<\/p>\n<p>156<br \/>00:23:08.340 &#8211;&gt; 00:23:23.250<br \/>Chris Feeney: That agent can be installed when the devices idle it doesn&#8217;t require reboot so it can see you go into the next version if it&#8217;s available it&#8217;ll download it and just in the update that agent without a reboot and a lot of cases.<\/p>\n<p>157<br \/>00:23:25.530 &#8211;&gt; 00:23:30.600<br \/>Chris Feeney: But you have to have something there to identify the user and that&#8217;s what that is so.<\/p>\n<p>158<br \/>00:23:33.390 &#8211;&gt; 00:23:42.240<br \/>Andy Whiteside: Okay, so my idol os is not it&#8217;s it&#8217;s booted it&#8217;s logged into locally or domain, I guess, either ones fine right.<\/p>\n<p>159<br \/>00:23:42.780 &#8211;&gt; 00:23:49.200<br \/>Chris Feeney: There is no local login on the eye gel there&#8217;s I mean we really technically as an ios we have two accounts.<\/p>\n<p>160<br \/>00:23:49.260 &#8211;&gt; 00:23:50.160<br \/>Chris Feeney: user and route.<\/p>\n<p>161<br \/>00:23:51.090 &#8211;&gt; 00:23:57.000<br \/>Chris Feeney: So there&#8217;s no local log into a domain it&#8217;s not attached to the domain never needs to be attached the main.<\/p>\n<p>162<br \/>00:23:58.140 &#8211;&gt; 00:24:02.430<br \/>Chris Feeney: The equivalent would be a windows machine that is not attached to the domain just a local.<\/p>\n<p>163<br \/>00:24:03.480 &#8211;&gt; 00:24:07.620<br \/>Chris Feeney: boot up whatever and there you have a local machine, with no, no, no domain information.<\/p>\n<p>164<br \/>00:24:07.830 &#8211;&gt; 00:24:13.140<br \/>Andy Whiteside: So it boots up and then it&#8217;s going to just start right into the ui as.<\/p>\n<p>165<br \/>00:24:14.250 &#8211;&gt; 00:24:17.700<br \/>Andy Whiteside: some type of generalized user local user.<\/p>\n<p>166<br \/>00:24:19.050 &#8211;&gt; 00:24:25.650<br \/>Chris Feeney: Right and then, then you see this login screen and your and at that point you&#8217;re ready to have a user walk up and authenticate.<\/p>\n<p>167<br \/>00:24:26.280 &#8211;&gt; 00:24:36.630<br \/>Andy Whiteside: So there has to be something technical to happen there right, so this thing&#8217;s going to boot up in somewhere in that process there&#8217;s the agent must start running and the user, then walks up and sees the screen with.<\/p>\n<p>168<br \/>00:24:37.650 &#8211;&gt; 00:24:40.980<br \/>Andy Whiteside: I didn&#8217;t really catch in the video but there&#8217;s a box on the Left box on the right.<\/p>\n<p>169<br \/>00:24:41.550 &#8211;&gt; 00:24:48.180<br \/>Chris Feeney: yeah they&#8217;re basically tiles on it, you know one is a username and password login the other one is tap your badge.<\/p>\n<p>170<br \/>00:24:49.110 &#8211;&gt; 00:24:49.590<br \/>Chris Feeney: You know.<\/p>\n<p>171<br \/>00:24:49.680 &#8211;&gt; 00:24:53.490<br \/>Chris Feeney: If you plugged in a fingerprint reader you&#8217;d see a layer finger down it&#8217;s very similar so.<\/p>\n<p>172<br \/>00:24:53.520 &#8211;&gt; 00:24:59.220<br \/>Andy Whiteside: Okay, so you don&#8217;t have to have a badge if you didn&#8217;t have a badge you could username password ultimate result will be the same.<\/p>\n<p>173<br \/>00:24:59.790 &#8211;&gt; 00:25:00.240<br \/>Correct.<\/p>\n<p>174<br \/>00:25:02.130 &#8211;&gt; 00:25:02.730<br \/>Andy Whiteside: alright.<\/p>\n<p>175<br \/>00:25:03.570 &#8211;&gt; 00:25:15.930<br \/>Chris Feeney: So, now that we&#8217;ve got the login occurring user walks up user number one in authenticates taps their badge and usually at the beginning of the day they&#8217;re going to be prompted for a second factor type in your password or pin.<\/p>\n<p>176<br \/>00:25:18.120 &#8211;&gt; 00:25:25.980<br \/>Chris Feeney: behind the scenes what we first from a citrix licensing perspective, this is what I think you&#8217;ll find interesting right if you have a citrix session always up and running.<\/p>\n<p>177<br \/>00:25:27.240 &#8211;&gt; 00:25:39.570<br \/>Chris Feeney: it&#8217;s going to take up a license you know full stop so if that unit let&#8217;s say it&#8217;s a maternity Ward that was not very busy, and then a full moon comes out or the snow storm hits and all of a sudden.<\/p>\n<p>178<br \/>00:25:40.410 &#8211;&gt; 00:25:49.500<br \/>Chris Feeney: You know, we got we got babies being born, believe me, it&#8217;s happened twice for me so i&#8217;m sorry out there it&#8217;s true.<\/p>\n<p>179<br \/>00:25:50.640 &#8211;&gt; 00:25:56.670<br \/>Chris Feeney: anyways so they have to spin up right Well, now we need to make sure that when you know is such as sessions are ready to go.<\/p>\n<p>180<br \/>00:25:56.970 &#8211;&gt; 00:26:10.200<br \/>Chris Feeney: So user starts login and then behind the scenes that persistent APP in this case epic is fired up for the very first time now that it&#8217;s up and running user gets logged in and then it&#8217;s going to stay up and running as users come and go.<\/p>\n<p>181<br \/>00:26:11.580 &#8211;&gt; 00:26:21.570<br \/>Chris Feeney: And unless they use her closes the APP or there&#8217;s a citrix timeout usually behind the scenes like let&#8217;s say it&#8217;s been idle for six hours or whatever.<\/p>\n<p>182<br \/>00:26:22.770 &#8211;&gt; 00:26:28.170<br \/>Chris Feeney: You know that&#8217;s but behind the scenes, the out of the application is going to be up and running, every time a user comes up and logs in.<\/p>\n<p>183<br \/>00:26:29.370 &#8211;&gt; 00:26:36.450<br \/>Andy Whiteside: What step you&#8217;ve got 0123 is the actual citrix connection made and they license used.<\/p>\n<p>184<br \/>00:26:37.230 &#8211;&gt; 00:26:38.010<br \/>Chris Feeney: Step two.<\/p>\n<p>185<br \/>00:26:39.960 &#8211;&gt; 00:26:45.060<br \/>Chris Feeney: So the you know step in the diagram it&#8217;s I don&#8217;t like the way they numbered it but it&#8217;s.<\/p>\n<p>186<br \/>00:26:46.740 &#8211;&gt; 00:26:47.670<br \/>Chris Feeney: That third.<\/p>\n<p>187<br \/>00:26:48.870 &#8211;&gt; 00:26:58.560<br \/>Chris Feeney: thing there on the other things so user to you to use a walks up authenticates the persistent APP is started up the citrix sessions established and then users logged in.<\/p>\n<p>188<br \/>00:26:59.790 &#8211;&gt; 00:27:03.480<br \/>Chris Feeney: And then we move on to the next phase, which is on the right.<\/p>\n<p>189<br \/>00:27:04.320 &#8211;&gt; 00:27:11.040<br \/>Andy Whiteside: So the user experience some type of slow down waiting on the session to connect there or is it already kind of active in the background.<\/p>\n<p>190<br \/>00:27:11.370 &#8211;&gt; 00:27:16.200<br \/>Chris Feeney: But notice yeah initially, they would the first user would would experience you know.<\/p>\n<p>191<br \/>00:27:18.180 &#8211;&gt; 00:27:31.290<br \/>Chris Feeney: where&#8217;s epic right well it&#8217;s firing up now, you know as well as I do that how quickly that session could come up depends a lot on the network and a whole bunch of other stuff that is oftentimes out of our control so.<\/p>\n<p>192<br \/>00:27:32.340 &#8211;&gt; 00:27:35.100<br \/>Chris Feeney: let&#8217;s presume that you know epic comes up in just a few seconds.<\/p>\n<p>193<br \/>00:27:36.210 &#8211;&gt; 00:27:42.720<br \/>Chris Feeney: And then they get logged in so that first user might take initial hit let&#8217;s just say it&#8217;s less than 10 seconds not not terrible.<\/p>\n<p>194<br \/>00:27:44.790 &#8211;&gt; 00:27:52.470<br \/>Chris Feeney: But it&#8217;s up and running now and now it&#8217;s going to stay up and running as users come and go and that&#8217;s what that persistent is referring to.<\/p>\n<p>195<br \/>00:27:53.520 &#8211;&gt; 00:28:00.660<br \/>Andy Whiteside: Okay, so that user isn&#8217;t going to have a session waiting for them and it&#8217;s going to follow them around as they move throughout their day.<\/p>\n<p>196<br \/>00:28:01.710 &#8211;&gt; 00:28:09.600<br \/>Chris Feeney: So that&#8217;s another great point, so the the persistent APP is not going to follow them because it&#8217;s not tied to john Smith login or susie Jones.<\/p>\n<p>197<br \/>00:28:10.080 &#8211;&gt; 00:28:23.970<br \/>Chris Feeney: It is tied to the generic we logged in machine that you have here so that&#8217;s going to stay on that machine and it&#8217;ll just as users come and go it&#8217;ll it&#8217;ll be there, but if I had launched that you saw on the video my virtual desktop.<\/p>\n<p>198<br \/>00:28:24.930 &#8211;&gt; 00:28:29.160<br \/>Chris Feeney: That can follow me because that&#8217;s tied to me, and so, if I.<\/p>\n<p>199<br \/>00:28:30.360 &#8211;&gt; 00:28:36.780<br \/>Chris Feeney: walk up I tap in here and I get to my emr and then I said i&#8217;m gonna check my desktop and I check my email and stuff and.<\/p>\n<p>200<br \/>00:28:37.950 &#8211;&gt; 00:28:47.130<br \/>Chris Feeney: And then i&#8217;m like all right i&#8217;m good and then I tapped out behind the scenes that virtual desktop is getting disconnected but the epic application in this case remains connected.<\/p>\n<p>201<br \/>00:28:47.700 &#8211;&gt; 00:28:47.910<br \/>\u090f\u0902\u0921\u0940 \u0935\u094d\u0939\u093e\u0907\u091f\u0938\u093e\u0907\u0921: \u0939\u093e\u0901\u0964<\/p>\n<p>202<br \/>00:28:48.360 &#8211;&gt; 00:28:49.380<br \/>Chris Feeney: And then, if I pull up.<\/p>\n<p>203<br \/>00:28:49.380 &#8211;&gt; 00:28:56.370<br \/>Andy Whiteside: The shortcut for the Apps am I going to tap again to tell the Apps who I am or is it going to use that previous tab of who I am.<\/p>\n<p>204<br \/>00:28:56.970 &#8211;&gt; 00:29:05.700<br \/>Chris Feeney: that&#8217;s a great thing I love I love this conversation so what&#8217;s going to happen is if I walk back up and I, and I must say I had launched my virtual desktop previously.<\/p>\n<p>205<br \/>00:29:06.150 &#8211;&gt; 00:29:09.120<br \/>Chris Feeney: And I tap back in and you&#8217;ll see this in the other hints DEMO.<\/p>\n<p>206<br \/>00:29:09.690 &#8211;&gt; 00:29:15.420<br \/>Chris Feeney: Is my virtual desktop is is still disconnected but it says hey Chris just log back in.<\/p>\n<p>207<br \/>00:29:16.590 &#8211;&gt; 00:29:22.260<br \/>Chris Feeney: A fire that reconnect them to that virtual desktop and it comes right up in just a few seconds.<\/p>\n<p>208<br \/>00:29:24.090 &#8211;&gt; 00:29:35.820<br \/>Chris Feeney: So it knows that i&#8217;m you know authenticating and other places let&#8217;s say i&#8217;m at this well card my badge in I get into epic and then I said, let me check my virtual desktop it comes up for the first time.<\/p>\n<p>209<br \/>00:29:36.330 &#8211;&gt; 00:29:45.360<br \/>Chris Feeney: I tap out and then I go upstairs check on another patient I badge in my virtual desktops going to get reconnected and and come right back up yeah.<\/p>\n<p>210<br \/>00:29:45.450 &#8211;&gt; 00:29:51.120<br \/>Andy Whiteside: I think we just talked about a couple things where we have fast user switching, which is an epic add going from machine to machine to machine.<\/p>\n<p>211<br \/>00:29:51.450 &#8211;&gt; 00:30:00.090<br \/>Andy Whiteside: And then, at the same time you have smooth roaming where you&#8217;re going from machine to machine machine and the whole entire sessions and to be connected as as you enter that virtual desktop.<\/p>\n<p>212<br \/>00:30:00.540 &#8211;&gt; 00:30:03.450<br \/>Chris Feeney: yeah so it&#8217;s sort of a best of both worlds, if you will.<\/p>\n<p>213<br \/>00:30:03.960 &#8211;&gt; 00:30:07.560<br \/>Chris Feeney: And yeah and so that that&#8217;s what.<\/p>\n<p>214<br \/>00:30:08.640 &#8211;&gt; 00:30:23.760<br \/>Chris Feeney: In a windows world that&#8217;s what I ran into in that first situation i&#8217;m like wait we&#8217;ve got to solve this problem, how can we do it and thankfully citrix had some functionality built into the receiver at the time and we basically just leveraged it in a scripted fashion back then.<\/p>\n<p>215<br \/>00:30:25.650 &#8211;&gt; 00:30:30.360<br \/>Chris Feeney: And over the course of time, this particular feature made its way into the imprimatur product.<\/p>\n<p>216<br \/>00:30:32.490 &#8211;&gt; 00:30:44.550<br \/>Chris Feeney: And it&#8217;s just over a year ago, we came across the fact that they had built this for Linux and provide a had, and so we had multiple customers asking for this type of flexibility and functionality.<\/p>\n<p>217<br \/>00:30:45.150 &#8211;&gt; 00:30:49.620<br \/>Chris Feeney: Because they wanted to they couldn&#8217;t upgrade their existing machines, as you know, the agile story.<\/p>\n<p>218<br \/>00:30:50.400 &#8211;&gt; 00:30:57.210<br \/>Chris Feeney: To the next version of windows, where they wanted to maybe save money on a hardware refresh so by switching from a windows endpoint where they had this workflow.<\/p>\n<p>219<br \/>00:30:57.960 &#8211;&gt; 00:31:08.490<br \/>Chris Feeney: To an ideal world machine, how can I retain that functionality, or I wasn&#8217;t able to deliver it before I want to do it now that&#8217;s kind of where this is all going.<\/p>\n<p>220<br \/>00:31:09.300 &#8211;&gt; 00:31:18.330<br \/>Chris Feeney: Is maintain that functionality and have customers have the ability to switch and keep that, because if you don&#8217;t you got to use her train again and doctors, nurses they&#8217;re not going to like that.<\/p>\n<p>221<br \/>00:31:19.410 &#8211;&gt; 00:31:28.830<br \/>Andy Whiteside: Well, yes, I did another thing that&#8217;s important here and that&#8217;s the adoption of Linux and citrix evolving their features, to be on par with what&#8217;s in their windows application and then.<\/p>\n<p>222<br \/>00:31:29.130 &#8211;&gt; 00:31:39.300<br \/>Andy Whiteside: In this case, in Nevada making the same functionality available on Linux that&#8217;s the that&#8217;s The other element here is the vendors really taken on Linux as a first class citizen endpoint.<\/p>\n<p>223<br \/>00:31:40.530 &#8211;&gt; 00:31:48.360<br \/>Chris Feeney: You said it man I it&#8217;s been a long time coming, I don&#8217;t think anybody really kind of at least I didn&#8217;t see necessarily the.<\/p>\n<p>224<br \/>00:31:50.250 &#8211;&gt; 00:31:54.510<br \/>Chris Feeney: Linux becoming as popular but let&#8217;s face it, Nice kind of point this out in the blog.<\/p>\n<p>225<br \/>00:31:55.500 &#8211;&gt; 00:31:57.210<br \/>Chris Feeney: Linux is a much more secure.<\/p>\n<p>226<br \/>00:31:57.780 &#8211;&gt; 00:32:05.580<br \/>Chris Feeney: At least I Joe Linux for sure easier to manage all those things that still play out in the normal idle story, but what if you&#8217;re coming to health care.<\/p>\n<p>227<br \/>00:32:06.240 &#8211;&gt; 00:32:18.660<br \/>Chris Feeney: If you don&#8217;t have functionality that meets the workflow needs it&#8217;s a losing proposition and a lot of cases, because not everybody&#8217;s going to need badge and get to a virtual desktop there&#8217;s certainly that it&#8217;s popular.<\/p>\n<p>228<br \/>00:32:19.170 &#8211;&gt; 00:32:26.040<br \/>Chris Feeney: yeah but if it&#8217;s just about Apps Apps Apps or Apps and desktops now we&#8217;ve kind of got all the above.<\/p>\n<p>229<br \/>00:32:27.150 &#8211;&gt; 00:32:36.510<br \/>Andy Whiteside: Well that&#8217;s interesting is I go live in Charlotte North Carolina have two major health care providers, and I still every time I go to the doctor I looked over at the screen and still there still running windows have some time.<\/p>\n<p>230<br \/>00:32:37.290 &#8211;&gt; 00:32:45.480<br \/>Andy Whiteside: To access all this and I think that&#8217;s because of the legacy affordability of the various applications and I bet because of this adoption.<\/p>\n<p>231<br \/>00:32:45.840 &#8211;&gt; 00:32:56.310<br \/>Andy Whiteside: At some point i&#8217;m I look around the corner and and there&#8217;s going to be a Linux device sitting there kind of has to happen for the T the configure ability, the man&#8217;s ability and the security of the devices.<\/p>\n<p>232<br \/>00:32:57.930 &#8211;&gt; 00:33:00.390<br \/>Chris Feeney: yeah absolutely I mean I.<\/p>\n<p>233<br \/>00:33:01.470 &#8211;&gt; 00:33:03.000<br \/>Chris Feeney: I know this this.<\/p>\n<p>234<br \/>00:33:04.920 &#8211;&gt; 00:33:14.970<br \/>Chris Feeney: there&#8217;s more we could probably talk about here, but but but being able to allow customers to switch from windows to another os in this case gel Linux.<\/p>\n<p>235<br \/>00:33:16.680 &#8211;&gt; 00:33:21.270<br \/>Chris Feeney: And more functionality flexibility workflows that you can provide them that they had before.<\/p>\n<p>236<br \/>00:33:22.470 &#8211;&gt; 00:33:29.550<br \/>Chris Feeney: It hopefully will become a no brainer Of course I wanted more secure easier to manage and I can repurpose this existing equipment.<\/p>\n<p>237<br \/>00:33:30.360 &#8211;&gt; 00:33:41.190<br \/>Chris Feeney: not however refresh if I need a hardware refresh like that beautiful LG you know all in one that we had on the DEMO by all means you know we&#8217;ve got it already vendors.<\/p>\n<p>238<br \/>00:33:41.790 &#8211;&gt; 00:33:52.950<br \/>Chris Feeney: That have a purpose built devices for healthcare and like cases and could run it all just fine and also have built in readers and stuff that in bravado supports and so it&#8217;s a.<\/p>\n<p>239<br \/>00:33:54.060 &#8211;&gt; 00:33:59.070<br \/>Chris Feeney: it&#8217;s a coming together of a lot of technologies for the benefit of the industry.<\/p>\n<p>240<br \/>00:34:00.660 &#8211;&gt; 00:34:10.770<br \/>Andy Whiteside: let&#8217;s finish our diagram here so we&#8217;ve got our user they&#8217;re using the application they&#8217;ve got to go out of the room for a second or they gotta go to the next room, they are then going to tap out now if they didn&#8217;t tap out.<\/p>\n<p>241<br \/>00:34:12.150 &#8211;&gt; 00:34:14.970<br \/>Andy Whiteside: there&#8217;s going to be some time out at some point, that will.<\/p>\n<p>242<br \/>00:34:15.270 &#8211;&gt; 00:34:16.020<br \/>Chris Feeney: And that&#8217;s an act.<\/p>\n<p>243<br \/>00:34:16.200 &#8211;&gt; 00:34:16.770<br \/>Andy Whiteside: That session.<\/p>\n<p>244<br \/>00:34:17.280 &#8211;&gt; 00:34:28.170<br \/>Chris Feeney: This is cali your tea and everything a free man I love it so um if you can&#8217;t tell them uber excited, and the reason i&#8217;m is because, yes, there is a as an activity time and we actually had it on display.<\/p>\n<p>245<br \/>00:34:29.760 &#8211;&gt; 00:34:34.920<br \/>Chris Feeney: At hymns this past week we didn&#8217;t do it for the video that we recorded, but the longest trip, it is.<\/p>\n<p>246<br \/>00:34:35.610 &#8211;&gt; 00:34:45.630<br \/>Chris Feeney: On a windows endpoint same thing right you improve on I had developed in inactivity kind of fade away sort of walk away security thing people walk away i&#8217;m still logged into that emr.<\/p>\n<p>247<br \/>00:34:46.320 &#8211;&gt; 00:35:00.420<br \/>Chris Feeney: Well that&#8217;s dangerous if I walk up and i&#8217;m not you know I have access to stuff that is yours, or I have access to that patient chart right hey tiger woods just checked in, let me check out his chart that&#8217;s happened, and some people got fired for checking on that, a few years ago.<\/p>\n<p>248<br \/>00:35:01.830 &#8211;&gt; 00:35:02.400<br \/>Chris Feeney: true story.<\/p>\n<p>249<br \/>00:35:03.810 &#8211;&gt; 00:35:12.510<br \/>Chris Feeney: So there is a walk away security function that you know begins to you know fade and block the screen and then, if nobody comes in.<\/p>\n<p>250<br \/>00:35:12.930 &#8211;&gt; 00:35:20.940<br \/>Chris Feeney: It locks the machine so that piece does exist, and you can have some flexibility with when that occurs, but let&#8217;s just say the machine is now locked.<\/p>\n<p>251<br \/>00:35:21.720 &#8211;&gt; 00:35:33.300<br \/>Chris Feeney: Either the user tapped in or tapped out whatever so now we&#8217;re back to the login screen, the next user walks up, they need to get in they tap their badge.<\/p>\n<p>252<br \/>00:35:34.680 &#8211;&gt; 00:35:41.310<br \/>Chris Feeney: And then the emr that was previously logged in as user a is now still there and it&#8217;s logged in as user be.<\/p>\n<p>253<br \/>00:35:42.300 &#8211;&gt; 00:35:53.160<br \/>Chris Feeney: And remains, and then the user can go about if they don&#8217;t need to do anything else other that they can finish in a you know if they&#8217;re a good person good user they just have their badge and they&#8217;re out.<\/p>\n<p>254<br \/>00:35:54.000 &#8211;&gt; 00:35:59.130<br \/>Chris Feeney: And, and then we are back to the login screen at that point.<\/p>\n<p>255<br \/>00:36:00.360 &#8211;&gt; 00:36:07.350<br \/>Andy Whiteside: Of what what application is doing the activity log out or disconnects and that&#8217;s.<\/p>\n<p>256<br \/>00:36:08.160 &#8211;&gt; 00:36:10.710<br \/>Chris Feeney: So that would be a function of the bravado.<\/p>\n<p>257<br \/>00:36:11.160 &#8211;&gt; 00:36:14.250<br \/>Chris Feeney: agent there&#8217;s a policy setting that.<\/p>\n<p>258<br \/>00:36:16.440 &#8211;&gt; 00:36:34.200<br \/>Chris Feeney: When you walk away security is kind of part of the policy and just you can say when do you want to start to lock this based on no activity mouse keyboard no function that type of thing, and so I think by default it&#8217;s like five minutes, but you can drop it down below that or whatever.<\/p>\n<p>259<br \/>00:36:37.020 &#8211;&gt; 00:36:48.120<br \/>Andy Whiteside: So in this case a user loser taps out either be walks up the session is still the citrix session is still active this whole time in the background, or is it not i&#8217;m asking.<\/p>\n<p>260<br \/>00:36:48.480 &#8211;&gt; 00:36:49.260<br \/>Chris Feeney: yeah so.<\/p>\n<p>261<br \/>00:36:50.490 &#8211;&gt; 00:36:52.440<br \/>Chris Feeney: So the the emr is still.<\/p>\n<p>262<br \/>00:36:52.680 &#8211;&gt; 00:36:54.450<br \/>Chris Feeney: attached the persistent APP.<\/p>\n<p>263<br \/>00:36:55.800 &#8211;&gt; 00:37:06.930<br \/>Chris Feeney: If let&#8217;s say the first user had not just got into the emr but also launched that virtual desktop or some other application that was tied to them that has been disconnected.<\/p>\n<p>264<br \/>00:37:08.250 &#8211;&gt; 00:37:21.630<br \/>Chris Feeney: When they log out or another user is logging in behind them and say, well, we need to get, we need to disconnect chris&#8217;s virtual desktop because that&#8217;s not yours your Andy not Chris, but we need to leave the emr up and running.<\/p>\n<p>265<br \/>00:37:26.280 &#8211;&gt; 00:37:37.440<br \/>Chris Feeney: And just use your switch in that application do a nice clean disconnect, of the other applications that are not that are not yours so.<\/p>\n<p>266<br \/>00:37:38.610 &#8211;&gt; 00:37:45.840<br \/>Andy Whiteside: That makes sense, it does yeah and then user be does does what they do and then hopefully when they&#8217;re done they tap out and they keep plugging along.<\/p>\n<p>267<br \/>00:37:46.440 &#8211;&gt; 00:37:55.860<br \/>Andy Whiteside: The next room or the next patient and meanwhile this constant really fast world of getting in and out the Apps it&#8217;s happening all over the place.<\/p>\n<p>268<br \/>00:37:56.310 &#8211;&gt; 00:38:03.900<br \/>Andy Whiteside: And you know we&#8217;re doing this with applications that are hosted on the back end for other speed and security reasons, so you kind of bring the best of all together.<\/p>\n<p>269<br \/>00:38:04.470 &#8211;&gt; 00:38:12.570<br \/>Chris Feeney: yeah at him, so the DEMO video, which will hopefully please feel free to post it when you put this podcast up.<\/p>\n<p>270<br \/>00:38:15.480 &#8211;&gt; 00:38:23.340<br \/>Chris Feeney: We were running that virtual desktop windows 10 in this case on ssd so when we connected it, it was extremely fast, which is a beautiful thing.<\/p>\n<p>271<br \/>00:38:24.540 &#8211;&gt; 00:38:27.630<br \/>Chris Feeney: So you know, the world of vdi in general, as you know, with.<\/p>\n<p>272<br \/>00:38:28.410 &#8211;&gt; 00:38:31.020<br \/>Chris Feeney: You know converse hyper infrastructure, whatever is.<\/p>\n<p>273<br \/>00:38:31.620 &#8211;&gt; 00:38:43.230<br \/>Chris Feeney: it&#8217;s you know from the Mount where it was 10 years ago it&#8217;s definitely gotten and that speed factor if you can get that thing up and running rather quickly whether its initial login or reconnect.<\/p>\n<p>274<br \/>00:38:44.250 &#8211;&gt; 00:38:48.480<br \/>Chris Feeney: And it&#8217;s let&#8217;s say 15 seconds or less hopefully 10 or less.<\/p>\n<p>275<br \/>00:38:49.890 &#8211;&gt; 00:38:54.570<br \/>Chris Feeney: you&#8217;ll get high fives and doctors and nurses hugging you as you walk the hallways.<\/p>\n<p>276<br \/>00:38:55.230 &#8211;&gt; 00:38:59.190<br \/>Andy Whiteside: Christmas for clarity, you say hyper converge in this case ssd you&#8217;ve done at the back.<\/p>\n<p>277<br \/>00:38:59.190 &#8211;&gt; 00:39:09.510<br \/>Chris Feeney: End correct yeah we&#8217;re that workspace is coming from right and we all know, obviously the success that new tannic has had, for example in bringing.<\/p>\n<p>278<br \/>00:39:10.050 &#8211;&gt; 00:39:23.550<br \/>Chris Feeney: You know hdi into the world and in the speed factor, and all this other stuff that goes with it i&#8217;m not an expert in that realm but I certainly saw their growth and a big part of it was you know speed speed speed.<\/p>\n<p>279<br \/>00:39:24.810 &#8211;&gt; 00:39:37.830<br \/>Andy Whiteside: So that an optimal configuration, you know profiles using things like fs logics and citrix well or other vendors profile management solutions and getting rid all that junk all that stuff still applies.<\/p>\n<p>280<br \/>00:39:38.160 &#8211;&gt; 00:39:38.370<br \/>\u0939\u093e\u0901\u0964<\/p>\n<p>281<br \/>00:39:39.750 &#8211;&gt; 00:39:46.950<br \/>Andy Whiteside: But this is a persistent APP once it&#8217;s connected on that device is there and then it&#8217;s a matter of fast user switching within the application so.<\/p>\n<p>282<br \/>00:39:47.520 &#8211;&gt; 00:39:51.720<br \/>Chris Feeney: right and it could be that that&#8217;s the only scenario, you need for that.<\/p>\n<p>283<br \/>00:39:52.710 &#8211;&gt; 00:40:06.720<br \/>Chris Feeney: or but, but if you did that or option or your later on introducing vdi into the customer, I mean you have that option now because we have this workflow available so.<\/p>\n<p>284<br \/>00:40:07.950 &#8211;&gt; 00:40:16.800<br \/>Chris Feeney: there&#8217;s a lot of upside i&#8217;ll just say that, but the fact is, this is extremely popular workflow, especially of those listening to the podcast and I hope there&#8217;s a lot of those.<\/p>\n<p>285<br \/>00:40:17.580 &#8211;&gt; 00:40:27.840<br \/>Chris Feeney: If you were running this workflow on windows, it was often called an imprimatur world multi APP I need to get to epic and other applications and it&#8217;s actually a setting in their thing.<\/p>\n<p>286<br \/>00:40:28.740 &#8211;&gt; 00:40:40.500<br \/>Chris Feeney: very popular way of deploying on windows share workstations now that has come to ios so certainly reach out to our friends Andy it is INTEGRA we&#8217;d love to.<\/p>\n<p>287<br \/>00:40:41.160 &#8211;&gt; 00:40:44.160<br \/>Chris Feeney: Have that conversation with you all and in exploring.<\/p>\n<p>288<br \/>00:40:44.280 &#8211;&gt; 00:40:45.450<br \/>Chris Feeney: and show you how this works.<\/p>\n<p>289<br \/>00:40:47.490 &#8211;&gt; 00:40:55.620<br \/>Andy Whiteside: All right, Chris well, I appreciate you putting up with my travel schedule and writing this blog and the stuff you guys are doing to him last week and always the references to us and.<\/p>\n<p>290<br \/>00:40:56.250 &#8211;&gt; 00:41:07.620<br \/>Andy Whiteside: You know I it&#8217;s great to see the clinical experience continues to evolve, I mean I kind of want to say, this is it right it&#8217;s all there now and now it&#8217;s just a matter of implementing it and leverage i&#8217;m sure there&#8217;s more.<\/p>\n<p>291<br \/>00:41:08.370 &#8211;&gt; 00:41:11.850<br \/>Chris Feeney: Oh yeah there&#8217;s stuff I cannot talk about, but I will just say this.<\/p>\n<p>292<br \/>00:41:13.140 &#8211;&gt; 00:41:22.560<br \/>Chris Feeney: Inner eye gel is innovating and we&#8217;ve got some really cool stuff that we were in some respects, showing it hands, but we couldn&#8217;t really publicly talk about it but i&#8217;m just telling you.<\/p>\n<p>293<br \/>00:41:24.120 &#8211;&gt; 00:41:24.900<br \/>Chris Feeney: Things are coming.<\/p>\n<p>294<br \/>00:41:25.110 &#8211;&gt; 00:41:27.390<br \/>Chris Feeney: And we&#8217;re gonna have fun this year so.<\/p>\n<p>295<br \/>00:41:27.660 &#8211;&gt; 00:41:28.410<br \/>Andy Whiteside: Keep an eye on.<\/p>\n<p>296<br \/>00:41:28.890 &#8211;&gt; 00:41:29.580<br \/>Chris Feeney: Keep an eye out.<\/p>\n<p>297<br \/>00:41:30.210 &#8211;&gt; 00:41:35.040<br \/>Andy Whiteside: Alright, Sir, well, I appreciate the time and we&#8217;ll do it again next week with a Community edition.<\/p>\n<p>298<br \/>00:41:35.550 &#8211;&gt; 00:41:38.100<br \/>Chris Feeney: Yes, Sir, all right take care man have a great day.<\/p>\n<p><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>With key technologies for healthcare, Imprivata and IGEL have offered integrated solutions aimed at enabling secure, rapid, and productive work for healthcare clinicians, physicians, and nursing staff.\u00a0 Both companies recently &hellip;<\/p>","protected":false},"author":7,"featured_media":65861,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-65910","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL - XenTegra<\/title>\n<meta name=\"description\" content=\"In this Citrix Session we dive into some of the top reasons IGEL has documented based on customer feedback.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xentegra.com\/hi\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/\" \/>\n<meta property=\"og:locale\" content=\"hi_IN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL - XenTegra\" \/>\n<meta property=\"og:description\" content=\"In this Citrix Session we dive into some of the top reasons IGEL has documented based on customer feedback.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/xentegra.com\/hi\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/\" \/>\n<meta property=\"og:site_name\" content=\"XenTegra\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/XenTegra\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-03-22T19:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-29T17:25:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/eadn-wc05-13529174.nxedge.io\/wp-content\/uploads\/2024\/03\/IGEL-WEEKLY.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1100\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Chase Newmyer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@xentegra\" \/>\n<meta name=\"twitter:site\" content=\"@xentegra\" \/>\n<meta name=\"twitter:label1\" content=\"\u0926\u094d\u0935\u093e\u0930\u093e \u0932\u093f\u0916\u093f\u0924\" \/>\n\t<meta name=\"twitter:data1\" content=\"Chase Newmyer\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u0905\u0928\u0941\u092e\u093e\u0928\u093f\u0924 \u092a\u0922\u093c\u0928\u0947 \u0915\u093e \u0938\u092e\u092f\" \/>\n\t<meta name=\"twitter:data2\" content=\"39 \u092e\u093f\u0928\u091f\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/\"},\"author\":{\"name\":\"Chase Newmyer\",\"@id\":\"https:\\\/\\\/xentegra.com\\\/#\\\/schema\\\/person\\\/84736408f096bfd92b80305aea8846a7\"},\"headline\":\"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL, Imprivata and Citrix\",\"datePublished\":\"2022-03-22T19:00:00+00:00\",\"dateModified\":\"2026-01-29T17:25:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/\"},\"wordCount\":8802,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/xentegra.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/IGEL-WEEKLY.png\",\"articleSection\":[\"Podcast\"],\"inLanguage\":\"hi-IN\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/\",\"url\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/\",\"name\":\"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL - XenTegra\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/xentegra.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/IGEL-WEEKLY.png\",\"datePublished\":\"2022-03-22T19:00:00+00:00\",\"dateModified\":\"2026-01-29T17:25:05+00:00\",\"description\":\"In this Citrix Session we dive into some of the top reasons IGEL has documented based on customer feedback.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/#breadcrumb\"},\"inLanguage\":\"hi-IN\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"hi-IN\",\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/#primaryimage\",\"url\":\"https:\\\/\\\/xentegra.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/IGEL-WEEKLY.png\",\"contentUrl\":\"https:\\\/\\\/xentegra.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/IGEL-WEEKLY.png\",\"width\":1100,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/xentegra.com\\\/resources\\\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/xentegra.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL, Imprivata and Citrix\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/xentegra.com\\\/#website\",\"url\":\"https:\\\/\\\/xentegra.com\\\/\",\"name\":\"XenTegra\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/xentegra.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"hi-IN\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/xentegra.com\\\/#organization\",\"name\":\"XenTegra\",\"url\":\"https:\\\/\\\/xentegra.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"hi-IN\",\"@id\":\"https:\\\/\\\/xentegra.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/xentegra.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/1519903807641-min.jpg\",\"contentUrl\":\"https:\\\/\\\/xentegra.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/1519903807641-min.jpg\",\"width\":200,\"height\":200,\"caption\":\"XenTegra\"},\"image\":{\"@id\":\"https:\\\/\\\/xentegra.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/XenTegra\\\/\",\"https:\\\/\\\/x.com\\\/xentegra\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/xentegra-llc\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/xentegra.com\\\/#\\\/schema\\\/person\\\/84736408f096bfd92b80305aea8846a7\",\"name\":\"Chase Newmyer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"hi-IN\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d46cd44f0bd433dc5a386cbac549c62fd92266e3951669c705b347be2130cca3?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d46cd44f0bd433dc5a386cbac549c62fd92266e3951669c705b347be2130cca3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/d46cd44f0bd433dc5a386cbac549c62fd92266e3951669c705b347be2130cca3?s=96&d=mm&r=g\",\"caption\":\"Chase Newmyer\"},\"url\":\"https:\\\/\\\/xentegra.com\\\/hi\\\/resources\\\/author\\\/chasenewmyer\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL - XenTegra","description":"In this Citrix Session we dive into some of the top reasons IGEL has documented based on customer feedback.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/xentegra.com\/hi\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/","og_locale":"hi_IN","og_type":"article","og_title":"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL - XenTegra","og_description":"In this Citrix Session we dive into some of the top reasons IGEL has documented based on customer feedback.","og_url":"https:\/\/xentegra.com\/hi\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/","og_site_name":"XenTegra","article_publisher":"https:\/\/www.facebook.com\/XenTegra\/","article_published_time":"2022-03-22T19:00:00+00:00","article_modified_time":"2026-01-29T17:25:05+00:00","og_image":[{"width":1100,"height":600,"url":"https:\/\/eadn-wc05-13529174.nxedge.io\/wp-content\/uploads\/2024\/03\/IGEL-WEEKLY.png","type":"image\/png"}],"author":"Chase Newmyer","twitter_card":"summary_large_image","twitter_creator":"@xentegra","twitter_site":"@xentegra","twitter_misc":{"\u0926\u094d\u0935\u093e\u0930\u093e \u0932\u093f\u0916\u093f\u0924":"Chase Newmyer","\u0905\u0928\u0941\u092e\u093e\u0928\u093f\u0924 \u092a\u0922\u093c\u0928\u0947 \u0915\u093e \u0938\u092e\u092f":"39 \u092e\u093f\u0928\u091f"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/#article","isPartOf":{"@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/"},"author":{"name":"Chase Newmyer","@id":"https:\/\/xentegra.com\/#\/schema\/person\/84736408f096bfd92b80305aea8846a7"},"headline":"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL, Imprivata and Citrix","datePublished":"2022-03-22T19:00:00+00:00","dateModified":"2026-01-29T17:25:05+00:00","mainEntityOfPage":{"@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/"},"wordCount":8802,"commentCount":0,"publisher":{"@id":"https:\/\/xentegra.com\/#organization"},"image":{"@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/#primaryimage"},"thumbnailUrl":"https:\/\/eadn-wc05-13529174.nxedge.io\/wp-content\/uploads\/2024\/03\/IGEL-WEEKLY.png","articleSection":["Podcast"],"inLanguage":"hi-IN","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/","url":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/","name":"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL - XenTegra","isPartOf":{"@id":"https:\/\/xentegra.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/#primaryimage"},"image":{"@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/#primaryimage"},"thumbnailUrl":"https:\/\/eadn-wc05-13529174.nxedge.io\/wp-content\/uploads\/2024\/03\/IGEL-WEEKLY.png","datePublished":"2022-03-22T19:00:00+00:00","dateModified":"2026-01-29T17:25:05+00:00","description":"In this Citrix Session we dive into some of the top reasons IGEL has documented based on customer feedback.","breadcrumb":{"@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/#breadcrumb"},"inLanguage":"hi-IN","potentialAction":[{"@type":"ReadAction","target":["https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/"]}]},{"@type":"ImageObject","inLanguage":"hi-IN","@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/#primaryimage","url":"https:\/\/eadn-wc05-13529174.nxedge.io\/wp-content\/uploads\/2024\/03\/IGEL-WEEKLY.png","contentUrl":"https:\/\/eadn-wc05-13529174.nxedge.io\/wp-content\/uploads\/2024\/03\/IGEL-WEEKLY.png","width":1100,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/xentegra.com\/resources\/44-igel-weekly-further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/xentegra.com\/"},{"@type":"ListItem","position":2,"name":"44: IGEL Weekly: Further Enhancing Clinical Workflows with IGEL, Imprivata and Citrix"}]},{"@type":"WebSite","@id":"https:\/\/xentegra.com\/#website","url":"https:\/\/xentegra.com\/","name":"\u091c\u093c\u0947\u0928\u091f\u0947\u0917\u094d\u0930\u093e","description":"","publisher":{"@id":"https:\/\/xentegra.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/xentegra.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"hi-IN"},{"@type":"Organization","@id":"https:\/\/xentegra.com\/#organization","name":"\u091c\u093c\u0947\u0928\u091f\u0947\u0917\u094d\u0930\u093e","url":"https:\/\/xentegra.com\/","logo":{"@type":"ImageObject","inLanguage":"hi-IN","@id":"https:\/\/xentegra.com\/#\/schema\/logo\/image\/","url":"https:\/\/eadn-wc05-13529174.nxedge.io\/wp-content\/uploads\/2023\/06\/1519903807641-min.jpg","contentUrl":"https:\/\/eadn-wc05-13529174.nxedge.io\/wp-content\/uploads\/2023\/06\/1519903807641-min.jpg","width":200,"height":200,"caption":"XenTegra"},"image":{"@id":"https:\/\/xentegra.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/XenTegra\/","https:\/\/x.com\/xentegra","https:\/\/www.linkedin.com\/company\/xentegra-llc"]},{"@type":"Person","@id":"https:\/\/xentegra.com\/#\/schema\/person\/84736408f096bfd92b80305aea8846a7","name":"Chase Newmyer","image":{"@type":"ImageObject","inLanguage":"hi-IN","@id":"https:\/\/secure.gravatar.com\/avatar\/d46cd44f0bd433dc5a386cbac549c62fd92266e3951669c705b347be2130cca3?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d46cd44f0bd433dc5a386cbac549c62fd92266e3951669c705b347be2130cca3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d46cd44f0bd433dc5a386cbac549c62fd92266e3951669c705b347be2130cca3?s=96&d=mm&r=g","caption":"Chase Newmyer"},"url":"https:\/\/xentegra.com\/hi\/resources\/author\/chasenewmyer\/"}]}},"_links":{"self":[{"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/posts\/65910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/comments?post=65910"}],"version-history":[{"count":1729,"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/posts\/65910\/revisions"}],"predecessor-version":[{"id":716322,"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/posts\/65910\/revisions\/716322"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/media\/65861"}],"wp:attachment":[{"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/media?parent=65910"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/categories?post=65910"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xentegra.com\/hi\/wp-json\/wp\/v2\/tags?post=65910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}