CITRIX UPDATE 2023

Announcing Cloud Software Group:

In September 2022, Vista Equity Partners and Evergreen Coast Capital Corp., an affiliate of Elliott Investment Management L.P., acquired Citrix and combined it with TIBCO to create Cloud Software Group (CSG). Cloud Software Group provides mission-critical software to enterprises at scale. Citrix, TIBCO, NetScaler, Jaspersoft, ibi, and ShareFile are all brands under the Cloud Software Group name.

We recognize that there is a lot of change associated with the transformation to the Cloud Software Group, and we are here to partner with you through this transition.

See below for important information regarding the Citrix and NetScaler Sales and Go-to-Market (GTM) Transformation.

Changes to Citrix & NetScaler Licensing and Subscriptions:

The Citrix Business Unit is launching the new Citrix Universal Subscription.

IMPACT: Current customers have until March 5th, 2023 to renew outstanding active Perpetual Software Maintenance or have their existing active contracts honored to their expiration dates.

Details To Know:

  • On March 8, 2023, Citrix will launch the Citrix Universal Subscription, a redesigned package that will replace the former DaaS + Hybrid Rights offering, with no restrictions on how customers deploy Citrix or where you host your workloads. 

  • Until March 5, 2023, customers may renew outstanding active Perpetual Software Maintenance, after which this offering will be retired and outstanding quotes will be invalidated. The retirement of Perpetual licensing does not indicate the discontinuation of product and/or support. All existing active maintenance contracts will be honored to their expiration dates.

  • The Minimum Order Quantity (MOQ) eligible for the Transition and Trade Up to Universal Subscription is 250 active licenses, offering customers an opportunity to convert from Perpetual licenses to the new Universal Subscription

The NetScaler Business Unit is launching new and simplified licensing for NetScaler ADC (formerly Citrix ADC).

IMPACT: All perpetually licensed NetScaler ADC MPX/SDX hardware and VPX/BLX software will End of Sale (EoS) on March 5, 2023.

(This does not indicate discontinuation of the NetScaler ADC portfolio).

Details to Know:

  • On March 8, 2023, CSG will launch the NetScaler Subscription, a simplified package to reduce confusion, minimize purchase friction, and provide NetScaler ADC hardware and software price parity. 

  • On March 5, 2023, CSG will End of Sale (EoS) all perpetually licensed NetScaler ADC MPX/SDX hardware and VPX/BLX software. The retirement of Perpetual licensing does not indicate the discontinuation of product and/or support. All existing active maintenance contracts will be honored to their expiration dates. 

  • Until March 5, 2023, customers may transact an active quote for any perpetually licensed NetScaler ADC hardware or software, after which this offering will be retired and any outstanding quotes will be invalidated. 

Your Next Steps:

Schedule a call with us today by filling out the form. We’re here to help you every step of the way to navigate this transition and answer your questions.

Why XenTegra:

As one of the few Citrix Platinum Partners, we know how to best serve you. It’s why we got started in the first place. And we’ve been recognized for it too:

  • 2019 Citrix Worldwide Partner of the Year
  • 2019 Citrix Innovation Award Winner for North America
  • 2020 Citrix US Partner of the Year
  • 2020 Top Citrix MSP in North America